This place is clean and too expensive for me. Strip mall laundry in Charlotte at $3 per pound is…read moretoo much for may 2026.

This is the CLEANEST and most organized laundromat I've seen in my life. There is an attendant that…read moreworks here, sells different variety of detergent, has a coffee machine, soda machine and a clean functioning bathroom. The machines take quarters only, no Apple Pay, but they have a change machine that takes $1, $5, $10, and $20 bills. They also have 3 TVs spread throughout the laundromat and sectional couch to boot!

I started back getting my clothes cleaned and Crystal Cleaners is the place to go . The atmosphere…read moreis very welcoming and the know their locals. Service is fantastic and they have knowledge of all fabrics and materials. I highly recommend this business.

I relocated from Steele Creek to this area about 4 years ago. I don't trust my clothes to anyone…read morebecause we've all heard and seen the stories of missing laundry. I happened to pass his shop and told my Wife we were going to give him a chance. Well long story short 4 years later and I'm still seeing him on a weekly basis. He's top in his business and wouldn't want anyone else handling my clothes. Thanks Mr. Kim and May God Bless your business to be with us another 4 years. Thanks

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

Saber Cleaners & Alterations did an absolutely phenomenal job on both of my dresses…read more Mom's Wedding Dress Firstly, I brought in my mom's wedding dress to completely be altered into a shorter dress that I could wear for my rehearsal dinner. It was such a special project - they cut away the top/neckline and much of the bottom and added boning and made sure the top was secure to become a strapless dress. It was so beautiful and I loved the length and the bottom of the dress. They also took some of the beautiful flowers to cover the sides where we removed some from the top. It was definitely a labor of love and all of my friends and family were so happy :) My Wedding Dress I am pretty short (5'), and needed the dress taken in around the bust and waist. They shortened the front but kept the train long and added a bustle for after the ceremony. It fit like a glove!!!! So so perfect and they took such good care of both of my dresses :) They are both so kind and were amazing throughout this entire process. I brought both of my dresses in after Christmas (Dec 2024) and got married March 15, 2025, so they were SUPER quick with everything. I will continue to use them for all of my alterations and cleaning needs. Thank you SO MUCH!!!!

Nice staff here to help you if you're new to The Laundry Room, and an overall nice facility …read more.. clean with fans keeping the air moving, coin changers for those that need it, and an all around good experience. This facility takes in drop off laundry, does work for commercial clients, and is open for walk ins ... try it next time you're in the market for a laundromat.

They have a sign saying punch cards here and 4th visit free. It's my 2nd visit but the counter…read moregirls aren't around but I'll ask for my card. I may be back 2 more times. The washer says 3.50 but I think it wanted 4.50 of quarters cuz it kept asking. Saw some geese outside chilling, went to food store (generic type) across the street and bought them a bag of frozen corn! 2 of the 4 cheaper machines are currently broken but I was there as someone was emptying one. I also noticed a couch around the corner w kids toys but the outlet may not work. My cords are unreliable so I can't say for sure on the outlet. I like it here and I'll be back

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

The gentleman who helped me was very kind and professional. I needed a tux dry cleaned basically…read moreovernight and he made it happen and it looks perfect. Very reasonable prices and fast service. This is now my go to neighborhood dry cleaners!!

Ok, I came here and dropped off some stuff to be laundered for my husband and when I checked in, I…read moresaw the reviews and got nervous and scared. I came here because I was in a time crunch and because of location. When I first walked in I waited a few minutes before I was greeted. The lady at the counter was friendly and I gave her my coupon. I came back a few days later to pick up my husband's shirt. I dropped of a brand new white button up shirt and I got nervous that there might me some yellow staining. But nope! It looked good and crisp! My husband was happy with the shirt and needed it to look nice for a wedding he's in. Not my go to spot, but I'll definitely drop stuff off here when needed.

Needed a small alteration on a prom dress for the week of prom and they were quick to get it done…read more Happy with their services and prices.

They did such an amazing job altering my wedding dress! It was especially difficult because the…read morefabric had a stamped design on it and it had to be super fitted to look right. It ended up looking more than perfect and I couldn't recommend them more!