As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Location is very clean, but it ends there. Zero customer service. They refuse to open the door for…read morea woman struggling with massive laundry. They will actually stand in the narrow pathway by the door either staring at or ignoring you while you struggle to get inside or past them to spend $ there. They refuse to fix their back door leaving only VERY limited parking out front. Also the TV is constantly on high volume in a non English language. And in the dead heat of summer - no fans!

This is the CLEANEST and most organized laundromat I've seen in my life. There is an attendant that…read moreworks here, sells different variety of detergent, has a coffee machine, soda machine and a clean functioning bathroom. The machines take quarters only, no Apple Pay, but they have a change machine that takes $1, $5, $10, and $20 bills. They also have 3 TVs spread throughout the laundromat and sectional couch to boot!

I started back getting my clothes cleaned and Crystal Cleaners is the place to go . The atmosphere…read moreis very welcoming and the know their locals. Service is fantastic and they have knowledge of all fabrics and materials. I highly recommend this business.

I relocated from Steele Creek to this area about 4 years ago. I don't trust my clothes to anyone…read morebecause we've all heard and seen the stories of missing laundry. I happened to pass his shop and told my Wife we were going to give him a chance. Well long story short 4 years later and I'm still seeing him on a weekly basis. He's top in his business and wouldn't want anyone else handling my clothes. Thanks Mr. Kim and May God Bless your business to be with us another 4 years. Thanks

They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

A special "shout out" to Lee who always is helpful when I come in. This past Monday was no…read moreexception. I was having some mobility issues and Lee readily helped in getting my heavy laundry into the appropriate sized washers and dryers. I deeply appreciate Lee's always welcoming spirit as well as his friendly and caring attitude. Each time I have gone to The Laundry Room, I have felt taken care of. I also like the family friendly environment. Many thanks for all you and the rest of the staff does to make doing laundry a positive experience. See ya again soon. Deborah

Nice staff here to help you if you're new to The Laundry Room, and an overall nice facility …read more.. clean with fans keeping the air moving, coin changers for those that need it, and an all around good experience. This facility takes in drop off laundry, does work for commercial clients, and is open for walk ins ... try it next time you're in the market for a laundromat.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

The gentleman who helped me was very kind and professional. I needed a tux dry cleaned basically…read moreovernight and he made it happen and it looks perfect. Very reasonable prices and fast service. This is now my go to neighborhood dry cleaners!!

Ok, I came here and dropped off some stuff to be laundered for my husband and when I checked in, I…read moresaw the reviews and got nervous and scared. I came here because I was in a time crunch and because of location. When I first walked in I waited a few minutes before I was greeted. The lady at the counter was friendly and I gave her my coupon. I came back a few days later to pick up my husband's shirt. I dropped of a brand new white button up shirt and I got nervous that there might me some yellow staining. But nope! It looked good and crisp! My husband was happy with the shirt and needed it to look nice for a wedding he's in. Not my go to spot, but I'll definitely drop stuff off here when needed.

T&T altered my wedding dress and my mom's mother of the bride dress. They were so kind and did an…read moreamazing job making adjustments. We had to add some fabric in the back of my wedding dress near the zipper, take some fabric out near the armpit area, and it was seamlessly done! She made multiple adjustments after the first alterations too to make sure it was perfect. A fair price for great quality of work! We had an amazing experience here. We love T&T!

Needed a small alteration on a prom dress for the week of prom and they were quick to get it done…read more Happy with their services and prices.

Great local Dry Cleaner. I used to go to one price but since Cvd you're lucky to get any decent…read moreprice. His prices were average, did a great job with my suit and shirt. Very cordial socially: I'd come back again

Went here for the first time last week. Good prices (not overpriced) and flexible on when the dry…read morecleaning can be delivered. Location is hidden next to Firehouse subs, but close to Park Road & Pineville Matthews so ideal for the busy crowd. Also close to the Starbucks, so it's easy to get your morning coffee and take care of dry cleaning without going out of the way...I'll be a regular.