Extremely clean; new, commercial-sized washers & dryers (many). I now know where to go to launder…read morelarge comforters & bedspreads (instead of sending to the cleaners for $30 or more!) Thanks to the owners (and the operators) for bringing this trusted place to the Mt. Holly/Belmont area.

The only rude person that works here is Flo…read more And it's a disgrace that the owners know how racist & rude she is to customers, yet Flo is still employed. She had an attitude with me when I came in to do my laundry at night back in December. Told me I could use the table, only to fold laundry. I ignored her comment and proceeded on with what needed to get done. To the owners: You're not the only laundromat in town. & I don't pay to use your machines to get verbally abused and disrespected from your only employee "Flo". She doesn't disrespect any Latino customer only of other ethnicities. Should there be a problem the next time I'm there, I will call the Belmont Police Department.

My experience was excellent. They are timely, accommodating and do a beautiful job. I am so happy…read moreto have discovered Laundry Valet! After an accident I was unable to do laundry for a few months. These people are a gift from above! My laundry is packed and arranged perfectly with consummate and professional attention to detail. Very reasonable fees.Thank you!

Laundry Valet provided a super convenient service -- they picked up my clothes and returned them…read morefresh and clean within 24 hours! The turnaround time was impressive, and everything came back nicely laundered and folded. While the service is on the pricier side, the convenience factor definitely makes it worthwhile, especially for busy weeks. One small downside: the clothes are returned in clear plastic bags that resemble shopping bags and don't close at the top. This means you'll want to make sure you're home (or can bring them in quickly) so bugs or dust don't get inside. Overall, though, I was very happy with the experience and will use them again when I need a fast, reliable laundry solution!

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

For boot/shoe repair, check the pricing before you make the drive…read more While I got my boots repaired because I had already driven up from Clover, I found the price to be high. In hind site, I should have just gone to Belk at SouthPark Mall, where I've had my boots repaired dozens of times. They also didn't have a lot of options that I expected. While the toe of my sole needed replacing, they only offered the entire sole. Having just the toe replaced is something that I've had done several times at different cobblers in at least three states. On a positive note, my boots came back faster than expected. They set an expectation of four weeks and they were ready after about 11 days. What I feel like should have been $60.00-75.00 (heal and leather toe of sole) ended up costing over $109.00.

Is this a joke? I'll spare the long version of this but it's…read moreridiculous at this point.. TLDR: Brought a brand new tailored shirt in in April to press before wearing. Have Picked up or attempted to pick up 6 times since they broke the cuff button off during that first visit. Everytime the same red tag marks the spot where they need to replace and everything it is still there. The clerks apologize and make notes I the computer and we repeat every 4-5 days. At this point I just want my shirt back and Ill never visit this establishment again..

Great service, friendly staff and prompt turn around time! Oh and good prices as well!! Definitely…read morerecommend!

Super easy process, 20 large items, boom done very well overnight. I'll be sharing your info with…read morefriends and fam. Fair price for a great service.

was very disappointed with the quality of service. I brought in a suit for dry cleaning expecting…read moreit to be returned looking clean, pressed, and ready to wear. Instead, when I picked it up, the suit was extremely wrinkled and looked like it had not been properly pressed or finished at all. The whole purpose of paying for dry cleaning is to have clothing returned in better condition than when it was dropped off. Unfortunately, that was not my experience. For the price charged and the expectations of professional garment care, I expected much better attention to detail. I would not recommend this dry cleaner based on my experience and will be taking my business elsewhere in the future.

Heidi is amazing and so talented! We love our hometown cleaners and alterations lady!read more

Darren came and gave me a quote, took my laundry and had it back to me within a nice timeframe. His…read moreprices are extremely reasonable and I will now be using his service more frequently for the restaurant that I manage.

Darren is a very caring person. He went out of his way to help me when I needed his laundry…read moreService. They do an excelent job with the laundry and are very prompt with the pickup and delivery.. I Highly recommend this business.