Good service! Good food!…read more Over time I've ordered fried whiting, brisket, loaded bake potato w/brisket, yams, Mac & cheese, fried okra, greens, fries, and hush puppies -- haven't been let down. Clean, but kind of small area to eat. Clean restroom as well.

I got the #15 sam gye tang (4/5) (rice stuffed chicken in soup), which was good! It came out super…read morehot, so I had to wait for it to cool down. It had a good flavor, and the chicken was nice and tender; it felt right off the bone, and some of the bones were crumbling. The side of rice it came with the was great for soaking up the broth. The appetizer sampler was also good. Our waitress was super nice and friendly (4.5/5). The restaurant ambiance is good but nothing out of the ordinary (4/5).

The service was excellent at the register The person that…read morebrought the food was very polite The inside area is clean The chicken strips & fries were very hot and very good Will visit again soon

When you go on the Athens subreddit you see the Townies lamenting among many other things the loss…read moreof Guthries. I guess Guthries was a pioneer in chicken tender restaurants. I've noticed that Guthries was franchising so hoped one day I would be somewhere I could try it. Well today is the day. I'm just going to summarize my feeling right now. I do not want more restaurants with bland chicken and a special sauce. Just stop with the sauce, season the bird! I went in, ordered at the counter, sat down and waited about ten minutes for my order. The chicken was a little overcooked and could use some seasoning. The crinkle fries were crisp but just were not hitting and I like the crinkle style. The toast was properly cooked but was limp. Ok Guthries is a known tradition, people like, but it is not for me.

Manager has a nasty attitude Saturday around 7:20 pm. 20 minutes to get a $5 dollar meal correct.read more

I used to work here 3 weeks ago and seen this not too long ago in the back it's disgusting here the…read morefood is always late I got places to be.my fries are always cold not fresh like I asked them to be same as the nuggets.i don't get paid enough for the things I get asked to do!!. DONT RECOMMEND WORKING HERE. The bathroom doors don't work. Never put cautions signs almost fell twice. Always messed up my order.

I decided to try cheeseburger Bobby's for the very first time and very unpleased, the restaurant…read morewas extremely dirty all the tables had spilt stuff and crumbs and the floor was so slippery you almost fell everywhere you stepped. And even the roof is leaking onto the tables, I don't feel like it was a very sanitary place.

The turkey burgers were tasty but the worker was outside and came running into wait on us. We…read moreordered fries and one set was great and fresh and the other set looked like it had been fried twice. It was dark and oily. It was a very disappointing meal.

Best ever grilled cheese. Taylor tots ok. Warmed chocolate…read morecake "over the top". Staff smiley and friendly. Service quick. Enjoyed the downtown atmosphere. Hoped for a train to come rolling closely by.

While the food ended up being tasty, it took 45 mins to be delivered. Over half the restaurant was…read moreawaiting on food. If you are short staffed, then you at least need to warn patrons they are going to be in for a long wait so they can decide whether or not to wait. We won't be back.

The funnel came you pay $3.49 look like the picture. Over cooked, small Carmel cup and not worth…read morethe money. You can go to the store and spend less then that and make more at home for family. To many young playful ppl that work here. Tea was over spilled and told employee she said ok and never came around to change it or look at it. Lobby be ok, but food is not the same. Not fresh, fries be cold, and not more leaders working. The ambiance was typical for Zaxbys. It's dark in there and seats are old and you sit real low.

My experience at every single Zaxby's is pretty poor, but cartersville location by the hospital is…read moreBY FAR the WORST. In the past couple years, I've been to Zaxby's only a couple times, and here is my experiences: waiting 45 minutes in a parking lot while waiting for an order that was placed ONLINE 20 MINUTES BEFOREHAND. They once threw away my receipt without asking if I want it, THEN decided to ask if I wanted it, and I said "I did but it's fine", and instead of accepting my decline or reprinting the receipt, they FISH IT OUT OF THE TRASH AND GIVE IT TO ME. Found multiple short, black, curly hairs in my milkshake. And while those were all on separate occasions, here is something that happens without fail at EVERY ZAXBY'S location. You pay for every single sauce you get, and THEN THEY DON'T GIVE THEM. Most fast food chains at least let you have a couple free sauces and charge you for excessive amounts. But Zaxby's charges for every individual sauce. And then you find that it's not in your bag or any of your boxes. I think it's ridiculous to charge for a 1 tablespoon serving of sauce in the first place, but then to hold them hostage from customers is insane. It happens so much I almost think the managers TELL their employees to do this so that they can make a couple extra bucks. The workers are always cold and miserable towards you. No matter how many times you say "thank you", "good evening", "have a good day", it's always the same. And I know it's not just my bad luck either, I've never heard anything good about the Cartersville Zaxby's. I got my blood drawn the other week, and the workers were talking lunch, and upon someone suggesting Zaxby's, another worker shared that they got food poisoning from this location recently.... I don't understand why anyone would ever want to go here. Price is higher than a cat's ass for the worst service you'll ever receive.

Horrible customer service. Took a very long time to take our order. Every time we would order…read moresomething she would say that she cannot hear us. However, she sounded like she was talking underwater. We pushed the button to ask a question and no one ever responded. The young lady that bought our food out, had a very mean look on her face and did not speak to us at all she just handed us our food and walked away. No thank you or anything. She looked annoyed like she did not want to be at work. We went out of our way to come here because there is not a Sonic near us. We typically enjoy our food but today it was mediocre at best. Very disappointing!!

This is of course a very subjective review and it's a fast food joint so take it with a grain of…read moresalt. If you like Sonic food then this is a good place, if you don't know Sonic food then picture a concession stand at a football game, but definitely better tasting. As far as this location I am giving them a 5 star review based on the employees. The food is ok, nothing negative to say. I come here probably once a week or so because it's close to my house and it's convenient for when I'm out and about. Most importantly the staff (I've only met the staff that comes to your car) are always smiling, pleasant and professional. My order is always hot, timely, and professionally delivered to me. I have probably been here 40 to 50 times and the staff is constantly great. I'll keep coming back for that alone as long as the food doesn't go completely downhill. Kudos to the management for hiring and keeping good staff and running a good shop! (And please tip your carhops, folks, they run all day!)

excellent customer service. We went through the drive-through so I cannot speak on the inside. I…read moredid ask for no ice cause I still got ice, but that's how it is nowadays. Otherwise no issues.

Went through D/T on 6/24/2026 @5:10PM - - Got a Cobb Salad…read moreDid not have tomatoes on it, had 1/2 an egg, barely any corn - Chicken was cut in long strips (never had it like that before) Total time for order was quick Tried to call the restaurant & was forwarded to a cares # that stayed on hold over 5 minutes & decided to hand up & post about my dissatisfaction of this experience Been eating at Chic-fil-a's wherever I travel for years & this was not usual - & frustrating to try to call & not get someone