Horrible customer service. Doing an entire kitchen and nothing in store to look at and no one to…read morehelp you with online order .

The Maryville Home Depot has some super-friendly and helpful staff. A large store with a good…read moreinventory. It's always a pleasure shopping here. You can't beat the customer service.

Truly stellar service. Arrived on time, went above and beyond to solve our dryer problems. Didn't…read moretry to up-charge or over-sell. Very professional. Highly recommend this company.

I called this business based only on online reviews (which are amazingly positive) and was not…read moredisappointed. Isaiah came to fix my dishwasher today. I received a reminder message the day before confirming the appointment, and a phone call 20 minutes before his arrival. He arrived on time, and was friendly and professional. When I explained the issue, he said "I know exactly what's wrong" and was completely correct. Showed me the clogged sensor, cleaned and replaced it, tested it twice to make sure it worked and all was fixed and my dishwasher is running perfectly. Excellent service and I would recommend him to anyone - he really is as good as the reviews.

Warning!!! Do not call these people and ask a question about your appliance. They have absolutely…read moreno interest whatsoever in building a customer base. Paraphrasing "...I can't help you cause I ant gonna make a dime." What they didn't know was that I was prepared to have them service, or purchase whatever else I needed to have my appliance repaired. I should of looked at the reviews prior to calling. I would give them a zero if I could and will never have them service my appliances, buy parts from them, and will NEVER refer business to them.

My mom had a problem with her dishwasher and called for repair. When the man got to her house he…read morelooked at the dishwasher, took panel off bottom. He asked about breaker box, my mom explained refrigerator was on same breaker so not issue. He was short responding that it shouldn't be on same breaker. He looked at what was behind panel and said not getting any power. My mom handed him two screws that had fallen out and he said he didn't do installs. He then said he couldn't do anything all in about 10-15 minutes total. The biggest issue was he then charged sales tax in service work. I hope the State of Tennessee gets the tax!

If I could give less than one star, I would…read more Called them out to fix two refrigerators: One due to the refrigerator section not cooling and the other needing a new water line. The tech who came out was extremely friendly and tells me the one not cooling just needs to be unplugged and let the ice melt that had built up. I was told for the second one I just needed to buy some 5/16th hose and shark bites and that would fix the problem. I thought OK well I will do that. Guess what? Neither of these fixed my issues. Basically $200 for a service call down the drain. But wait the nightmare gets worse. While he was on site and since he wasn't going to spend any energy fixing the refrigerators I thought I would ask him to fix the top rack of my dishwasher. I already had the parts and he agreed. Half way into trying to fix it, he discovered that there were parts missing. Tech let me know and I had him order the correct parts needed and they agreed to come out and fix it (for a fee of course.) Which I was fine with. Parts came in and the tech came out while I was not home and installed the new track. I have no feedback on the tech as I was not there, but I can comment on the work which was TERRIBLE. I am not sure what he did, but the top rack now leans down which means items placed in the bottom rack can not be too tall or the sprayer will hit it. Now I am having to pay someone else to come out and fix a dishwasher that I paid them $300+ to fix already AND pay someone to come out and STILL fix two refrigerators. Stay away...stay far away from this company.

The worst service I have ever seen. Will never use this company again. They do shoddy work and…read moreover charge you. When you complain they just hang up on you.

I've been a regular visitor of both this location and the one in Farragut for quite some time and…read morehave always enjoyed the experience, selection of items, and friendliness from the ladies at the register. However, I was recently disappointed to find that a large majority of vendors have begun selling items with AI-generated "artwork." I recognize the usage of AI as a practical tool but certainly not as a creative medium--especially when vendors charge $30 and above for "artwork" that a human didn't even create. I feel that selling AI-generated pieces is not only deceptive but a poor reflection on any business given how environmentally damaging it is plus the fact that AI continuously steals content from hard-working human artists. I love Homespun and will continue to recommend them on account of my positive experiences as a shopper, but I feel that they and other businesses can do better when it comes to recognizing the harm AI causes.

Finally made it to this Homespun location and it did NOT disappoint!…read moreGreat assortment of beautiful items for home, parties, gifts or just browse. As with Knoxville, very friendly , clean and unique items. Beautiful building this location does have a second level. Both homespun locations are great with different varieties but all high quality.

Discussed repair options. Helped me make an informed decision. Can't ask for much more than that!read more

We had to replace our 20+ year old appliances. We ordered the same appliances so that they could…read morefit in the existing cut-outs in our kitchen. We ordered a gas cooktop, wall oven, and a dishwasher. We tried to find an installer who could work with gas. We finally found Jeff at Appliance Service and Installation. After I told him about the appliances, he wanted to come and look everything over. Little did we know how appliances have changed in those years! Wall ovens now require their own built-in wall cabinet and they no longer fit in the existing base cabinet! They are 2" deeper. Jeff told us that he would have to move the existing gas line so that the oven could fit in the same space. Our old dishwasher used to be hard-wired. Now it came with a plug so we had to install a new plug. So, this was going to be quite a job. Jeff is VERY knowledgeable and professional and he explained how he would proceed with the job. He told us how much he charges (he works by the hour) and our job took him nearly 7 hours (he told us it would take this long). It was WORTH it!!!!!! We are confident that the electrical works, everything was done correctly and safely. The new gas line was installed with a new regulator. All the appliances are working correctly and smoothly. What a relief! Jeff is also very respectful of your house. He worked very cleanly! He even swept up after he finished! In the end, I believe you get what you pay for. I would NOT hesitate to have Jeff come and work on any appliance that we have.

Since after COVID Lowes in Alcoa has been hiring the WORST people with ZERO customer service. I…read moreordered a delivery of a product and waited all day for them to deliver a 0830-1230. after 130 and no delivery, I called 3 times, got put on hold until hung up on. the final time, I got a lady who rudely told me that I couldn't speak with the manager and she couldn't find my order and I would just have to wait until someone called me!!! Home Depot is 10 times better than Lowes, Returning my purchase and will never again use this store. HIRE PEOPLE WHO UNDERSTAND CUSTOMER SERVICE.

We have been waiting over 3 weeks for an order of 20 bricks that we ordered in the store and paid…read morefor!!! We were promised the order on 3 different dates, the shipment date we were told each time never came!!! We finally got a shipment, but it was 30 pavers, none of which we ordered!!!!!! We have called in and spoken to two different managers, Mason and Derek, both of them told us they would take care of it and ship us the correct order as promised. And so far we are still waiting!!!!! Horrible service!!! How hard is it to send 20 bricks out?????? And the only reason we had to order them is because our original order for a fire pit kit was short bricks, so we went ahead and paid for the additional bricks that we needed!!!!!!! Ridiculous!!!!

One of my Top favorite home decor stores in Tennessee. To even describe it as store is giving this…read morespace of creativity an injustice. When you enter the court yard through the arch it is almost like walking through and enchanted garden. Depending on the time of the season can change the whole look or feel of the outside space. When the ideas seem to much to handle and you go inside for a break, you are confronted with a whole new realm of possibilities. The seasons or the whim of the store owner can change just as quick inside as outside. Christmas of course is the most magical time in the shop, but the magic changes frequently through out the year. The owner a well reputable designer is foremost an artist and her store is her art studio. It is alway changing with the most incredible articles of design and imagination. I some times just go to be inspired. Her staff are as infectious as she is and is always ready to help you in your next project. Come in and get inspired, it will fill you with freedom that you didn't know existed.

Paula helped us with our leather recliner needs that matched our living room perfect. Thanks to you…read moreand your staff for being so professional and let's not forget the two delivery guys that did an outstanding job as well. David and Diane from Seymour

Awful experience. Opted to use a cashier instead of a self check out.. first mistake.. girl in…read morefront of me didn't have a receipt because the machine ran out of paper.. no receipt for her.. they check me out.. no receipt for me. Four people later still no clue how to print it. Manager comes out and gives me attitude of "when did you check out".. just now.. well for how much? I dunno it's on my credit card.

I was shopping at Target in Maryville and my eye glasses needed a quick repair. Even though I…read moredidn't buy them at Target they were so very nice and helpful in fixing them for me. Five star rating for the Optical Dept.