STEER CLEAR OF THESE THIEVES! I was in there today and felt like I was being robbed. I had a conversation on the phone with Angela regarding a special they had on Equinox: $179 per month with no money down. I inquired if that is the real price and was told absolutely, she assured me I'd ride off happy in my new car. I arrived today to look and she immediately told me that the silver one she quoted me just got sold. I had never inquired about a particular one, but she guaranteed there were plenty more at the same price. After finally sitting down with a salesman and wasting my valuable time, the salesman tells me the best he can do is about $100 more per month with $500 down. I was outright lies to then they attempt to swindle me! Don't waste your time with these thieves, there's plenty of legitimate and hungry dealers around! read more

Ordered a back of a seat for my Silverado 1500 and spent 45 minuets waiting because they have no clue what I bought or who I am or what my order # matched... total incompetence read more

Best case - amazingly inept. Worst case - fraudulent. Took my 2020 Corvette to have OEM (factory) high-end Michelin summer tires mounted on separate set of rims so I would have both all-season and summer depending on the season. Summer tires had been stored horizontally, indoors per manufacturer specs for five months. Technician tells me that the tires have "flat spots" and not safe to mount. Recommendation: buy 4 new tires at about $2000 total, scrap those with 1,500 miles on them!! Really!!?? My sixth sense kicks in... not going to happen. Had My Tire Guys mobile service mount... found no flat spots -- tires are perfect. No vibrations at high speeds, or any of the symptoms that Quirk claimed would happen. read more

Take all the reviews you've read here with a grain of salt. After purchasing my vehicle I was told that I'd receive free all weather floor mats for posting a 5-star review! // This past summer I walked into the dealership with, a bank check in hand, and tried to buy one of their cars for essentially sticker price. The sales person was happy to get the paperwork stated, at one point during the process they asked for my social security number, I asked why, and they stated it was to setup financing. At this point I told them I did not want financing through them and that I had a bank check ready to go. Eventually the sales person got the manager and the manager essentially told me that he'd not sell me the car, regardless of price, unless I financed through them. We went back and forth, he promised me that he'd not even run a credit check on me (I was trying to avoid too many hard pulls on my credit) and I eventually caved. Well, low and behold, they did pull my credit... and months later it still shows as a hard inquiry on my credit report. read more

Awful dealership. Shady sales staff and general managers. Google Quirk reviews and read about contracts being switched and numbers changed. #1 dealer in New England is #1 only by utilizing fraud and bait/switch tactics. Don't believe me though, Google it. read more

Total shysters. SO, find a vehicle on their website, it qualifies for 0%/48. SO, you get a price for $3500.00 OVER MSRP, and $4500.00 OVER advertised price. SO, ask wjhat regular rate is? Then it is $1,800.00 over MSRP. Pay CASH? another price above MSRP! WHY? explanation: When we finance at 0% we lose an incentive from GM. Pay Cas? YEP! They lose a finance incentive from GM! So, what is that advertised price??? NO ONE KNOW! Very rude, curt people who do the bait and switch. Total waste of time. They prey on the people who do not see what they are doing. Do yourself a favor, don't waste ypour time, just total idiots who want to screw the customer. read more

This was the worst experience ever! Purchasing a 2021 Suburban. Cash and the sales person hung up on me. I am a seasoned automobile purchaser, have never been treated so poorly. Be aware. read more

Just purchased a 2015 Chevy Volt at Quirk in Braintree. The price was excellent. This is our 2nd Volt. A special thanks to Quirk's Sales Manager, Wissam Bassil, for taking care of us! Ed read more

Don't come if you just want to sell a car. They offered $500 for my impala and can do more if I buy a car from them. They asked me to be in store while I was calling for info. They said they will check my car and give a price. But the reality is the agent didn't even look at my car, he only asked questions "how many miles, any damages" and that was it. Seriously wasted my time after driving 30 minutes here. All this basic questions can totally be communicated by phone. They just want you to be here to buy their car. read more

Here is my experience with Quirk Chevrolet in Braintree. Emailed with internet sales team to confirm internet sale price. Of course they do confirm that it would be the price and all I had to do was walk through the door. This internet guy (named Dave F.) told me rebates didnt matter and that was the price for anyone walking through the door. So I make the 1 hour trek to the lot and meet with a sales guy. Nice kid, a little rough around the edges. He has no idea who the guy is that I talked to via email. No worries though, he's out there hustling and I dont mind somebody making money off me. We sit down to hash out a deal. Starts with the rebates chatter and I show him the emails and stated that the price quoted should be honored. They agreed to honor it. Good on them.. Ok cool. Then they value my trade for what I felt was well below market value. I said I wanted to think about it and they quickly added another thousand to trade in value. Looking back, I should have agreed and locked it in. I didnt. I like to go home and reassess prior to making such a large purchase. Especially vehicles. So a couple days go by and the sales guy texts me asking what I want to do. I said if the original deal is still good then Ill come down and do the deal. He says "same deal as before, I will honor those numbers". Ok perfect. I stated that I wanted to remove all the wiring for my plow so I can re-use or sell it since they did not want to take the plow with the trade. He tells me the service department can do that and quoted me a decent price to perform that action. Here I was thinking I would have a decent experience with the dreadfully notorious sales team over at quirk. Heres where it starts to go south. Sales guy is texting me the night before my return asking me what time ill be there. I say Im going to spend time with my infant son in the morning including changing him, feeding him, playing with him (one hour). Then clean out my truck prior to trading it in (one hour), then make the trek down to Braintree (one hour). This was a Saturday morning. A morning I could have spent entirely with my son. Sales guy keeps texting me asking me how far away I am. When I tell him I am 5 minutes out, he starts with the antics of a low grade salesman fresh out of the grease pits. First he says a rebate suddenly ended and the deal would change slightly. Therefore not honoring the original deal as promised. Then a minute later he says that the change in price is actually more drastic. 3k more drastic. Then he says his manager stated that they were not allowed to remove any plow components due to liability and someone scratching a plow frame before. So they would no longer remove my plow wiring and push plates. He says he might "know a guy" that could remove it for me. Then he says the dealership actually wants the plow now to go with the trade in. So now the price is 3k higher and they now want my plow which I could have sold on my own which is sitting back home, one hour away. And somehow this all was discovered within 5 minutes of me being on the lot. Needless to say, I was angry. I value my time more than I value my money, and quirk repeatedly wastes peoples valuable time. So do yourself a favor and dont let the people at quirk waste your time. Even if this review prevents 1 person from dealing with them, I will consider it a success. Oh and if you are wondering, I ended up keeping my truck and I went to a subaru dealer (not quirk subaru) and purchased a new car where I had a positive experience. Also, in my experience, most rebates are just a way for the dealer to move the numbers around. When Ive purchased new vehicles in the past Ive been given rebates I don't qualify for. Ive been given rebates for more then the amount they were supposed to be. Ive been given rebates that werent advertised and nobody would even know existed. Also, gm pays back these rebates to the dealer. So when the greasy managers come over and give you the line about not making any money because they're "discounting" the truck so much through rebates, they're full of crap. When I asked to be emailed the particular rebate that magically changed overnight in my case, he said he would not be able to provide that. If you're dealing with them and your salesperson begins exhibiting any of the behaviors I dealt with, beware. In the photos you see the sales guy telling me he will honor the original numbers (Thursday June 21) then he tells me about the rebates changing (Saturday June 23) The day I wasted. And then the next day on the 24th the Sales manager told me that the total discount on the exact same truck was $12,500 and $1500 more with trade in. Totaling 14k off which is the sales prices listed on their website. So the rebate that magically disappeared one day, is back on the table the very next day. Draw your own conclusions. read more

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Shady dealership that doesn't honor special pricing on their website. When you mention the advertised price of a vehicle, they tell you that you must click thru the ad to view the disclaimer. Unethical to say the least. read more

BEWARE of illegal bait and switch tactics at this dealership advertises cars for sales when the deal does not even exist. See www.mass.gov/service-details/the-massachusetts-consumer-protection-law# an illegal practice in Massachusetts and many other states. BUYERS BEWARE OF THESE sales and general managers at Quirk Chevrolet Dealership in Braintree, Mass. Told me a bunch of lies about why the advertised offer was not available yet they continue to run the deal on their website. Note: up to 701 hidden bad reviews of these guys on Yelp read more

No one likes car salesmen. Pretty sure car salesmen don't like car salesmen. I have only bought 2 new cars in my life the second was this week at Quirk. This was far better an experience than the first. I was listened to and when I told them what I wanted they didn't try to persuade me to something more expensive. I had called Quirk to schedule a time to come in and spoke with their sales manager Mohamed. Who was very pleasant and when I came in I was welcomed by Sam who was professional and friendly through my whole experience, When I picked up my car he walked me through a lot of the features and made the whole experience easy. Once I get some service done here I will expand this review but on a sales level Quirk does good. read more

I came to Quirk after visiting another Chevy dealer a little close to home. Quirk had published an add a Chevy Volt for $165 a month with nothing down. I went local first and they were trying to charge me $200 more a month on a lease. So that's when I went down to Braintree to Quirk. I was paired off with Andre, really nice guy and he made the process efficient and easy. I mentioned the ad I saw and he said he didn't have that model, but for about $10 more a month it came with a heated wheel and seats, sold. Ended up working the trade in at a small loss for a fair price. They gave the majority of the federal electric vehicle rebate to me too. Very happy with the car and my experience at the dealership. As a side note I do wish they had an electric charging station in their parking lot, for such a large dealership that sells electric vehicles they should have one. read more

Maybe, possibly, you can buy a car cheaper here than elsewhere. Maybe. But the money is not worth the trouble. After they had my deposit, there was never any interaction with the dealership that didn't take multiple emails/texts/phone calls before I got any answer. When I took delivery they told me that I'd get a survey from Chevrolet, and if I couldn't give them the best possible marks, to please not answer it at all. Yeah right. That survey page encouraged me to post here. Handy tip: if you do buy here and regret the experience, you can pull the Quirk badge off your car _right away_ without using dental floss and adhesive remover chemicals that you see in DIY instructions on Youtube. read more

AVOID QUIRK Want to buy a car easily? NOT HERE..BELIEVE ME I am 53 years old and have bought 15+ new cars in my life, This was THE WORST experience I ever had buying a car. ever Cash buyer, 820 FICO... will buy anything other than a white car. The 19 year old salesman had not idea how it worked. The "manager" tries twice to sell me a year older car at $900 more because it has an extra of no value to me ... I waste 15 minutes bringing him reality. But they never understand their customer. In the end, the "sales manager" typed the numbers in $224 higher, glad I cough it, I am guessing they hoped I would not look, 2 days at the office waiting for them, Just go to another dealer read more

We went in to make a deal and Vinny made it happen!!!! He was awesome ! Friendly straight forward and made the deal so easy if you need to buy a car he's the man. read more

Do not buy anything from them!!! Worst dealership I've ever dealt with. They lie and sneak extra charges in your final bill of sale I bought them a couple times before I signed the final bill and made them fix it and in the end they still got me for $3k.. Never again It's been a week and I'm still waiting for the accessories I ordered that they got wrong the first time when I bought the truck. No return calls from anyone.. read more

Was looking into a (newer) used-ish truck. I wanted to see what they had. Nothing crazy, but something that could pull its own weight in northern NH in the winter. (Getting stuck on the Kancamagus in January isn't my idea of a good time.) Yea, you can see what they have online, but you're out of your gourd if you've made your choice before actually seeing/hearing/driving the damn thing OR without checking out what else is there. (Eggs in one basket, etc.) Always check out more than one thing. It helps if you have a solid idea of what you're talking about and looking at. They have a decent selection on the lot, so it's not like checking something else out is some kind of arduous task. Eventually settled on a decent Silverado. (Something where spare parts exist pretty much everywhere. Nice if you like to do some DIY tinkering on the weekends.) I talked with Sean. Straight shooter, no BS, an overall uneventful sale in the end. (Yay?) I appreciate the fact that he didn't try to honeydick me on the price. This bodes well with me. read more

Follow up: Quirk admittedly repaired my truck incorrectly. Give them credit for that. 2nd time in now further aggravated not only due to $1100 repair on a 2014 Silverado but still waiting for reimbursement of my rental costs. These 4 days this work truck is in the shop and not on the construction site doing estimates and deliveries my company loses money. Quirk focus: Speed and efficiency for them. (work on 4 vehicles at a time by 1 tech) 7 hour project as quoted took 17 hours to finish and this was the incorrect repair. Quirk Customer focus: excuses, delays and inefficient communication between their staff who finger point issues away from themselves onto other Quirk personal. (still waiting) for reimbursement of rental reimbursement Follow up . check arrived read more

On Thursday, August 30, my daughter and I went to Quirk Chevorlet in Braintree to look at a truck she had seen on their Internet site. We had called ahead and had an appointment with a salesperson. When we arrived, we were told to wait in the parking lot while the salesman located the vehicle. We waited in the hot sun for nearly 30 minutes, only to be told that the salesman could not locate the truck. He then showed us other options, which were not nearly as affordable. We explained that we had come to see a specific truck, and he went to research it further, leaving us again in the shadeless parking lot. After another 20 - 30 minutes, another salesman came out to tell us there had been a mistake and the truck was not on the premises. We left with a promise that the truck would be there for us to view within a few days. On Monday, September 3, my husband took my daughter back, as we had received a call from the salesperson telling us the truck was on the lot. It was, in fact, on the lot, but it was in poor condition, looking nothing like the Internet ad. Before they left, though, the salespeople brought out another truck which was far nicer. My husband had another commitment, though, and could not stay longer, as he had been there for the better part of two hours. He brought our daughter home and she and I went back to see if we could purchase this truck. We spent 2-3 hours working out a deal with Quirk at this point, and although I am certain that they undervalued my trade-in, I went along with the deal. We were in a bit of a time crunch, as my daughter needed the new truck for commuting to school, and classes started in just a few days. After an arduous process (one in which the paperwork I signed was wrong and they had to create a whole new set of papers), we had agreed on a price and were to pick up the truck the next night (Tuesday, September 4). As I write this, it is Tuesday, September 11 and we do not have the truck. Each day, we call Quirk to see if the truck is ready. We have been told that the detailing process takes time and we will have to wait. Calls have been unreturned and it is only after repeatedly calling and asking for help that someone (never my own salesperson) comes on the line to tell me that these things take time if I want the truck to be perfect. It was only when I spoke to my insurance agent that I learned that Quirk did not have the title to the truck. Finally, the salespeople told me the title was ready on Sept. 10 (yesterday), and that I could pick up the vehicle today. Inexplicably, we got a call from them today saying that the truck would not be ready until Saturday, the 15th. I would have understood the delay had I been told in the beginning. But it is frustrating that I have made plans to go to Braintree to pick up this truck every day for the past eight days, only to be put off. I have cancelled appointments and arranged my work schedule around each "pick up" and frankly, this is just bad business. read more

This place is just strait ass. Sold my fiance an equinox which had a failed oil seal from the riser coming off of the oil pan. All before she had it for a year.. The car dumped all 5 quarts of oil out on the highway and the engine was junk. Went in to see what they could do for us. Which was take the car back for chump change and sell us a grand Cherokee which upon further inspection had an oil leak from its head gasket. I have been a deisel mechanic for over 5 years now and I would rather wipe my ass with fiberglass insulation before I deal with these clowns again. read more

I leased a vehicle from Quirk Chevrolet in Braintree. I was given $2000 for my trade, and was given vouchers from Sam Dawoud because they were trying to get the deal done. The paperwork was signed by me and by the dealership and we headed up the next day to pick the vehicle up. I was rushed through the process, signed more paperwork and off we went. My experience that day and going forward was awful. The salesman and sales manager do not deal with females. This was my vehicle, in my name only and they would only speak to my husband. When he got up to use the bathroom they left me and as he was coming back from the bathroom they started to discuss the potential deal with him. He told them that it was his wife that they needed to work with. They would only speak with me while he was there. With this being said, I have tried to purchase other vehicles at Quirk since then again only to be ignored. I have read reviews online and can see that this is happening to other females. This is wrong! I am now turning in my lease and called GMFinancial for the payoff for the payments in order to turn it in. I was given the payoff figure and also asked them at this time what was put down for the trade amount. It was $1000. I was told to call Chevrolet since I have signed documents stating $2000 was the trade. They have been great at Chevrolet, starting a case number, starting a complaint against the dealership and said that I should call the dealership and explain the difference in the trade and also the promised vouchers. I called Quirk Chevrolet, asked for Sam Dawoud, he came to the phone, I explained everything and immediately he got snappy with me. He asked for my phone number which I gave him, he said that's not a number associated with any account. I then gave him my husband's cellphone number which of course pulled up my vehicle. He argued with me telling me that it must be in my husband's name or else he co-signed on the vehicle. Neither are correct. I told him that I needed a call back before the end of the day because the vehicle was being turned in. He called a little after 5:00 that day and asked me to send the signed contract showing the $2000 trade. I immediately did. He went back and forth a couple of times by email asking for more documents because he said that they didn't have any information on it because of software issues. This was July 29th the last day that he would speak to me. I sent additional emails, have called and he will not get back in touch with me. I can hear him in the background refusing to come to the phone. Another salesman by the name of Jim got nasty with me. I just want out and to have what is due me. Of course I would like to speak with Daniel Quirk but no one will help me at all. I am now turning to the news stations to see if they can help. In the end all that I can say for anyone thinking of buying from Quirk Chevrolet in Braintree please don't do it. They have been absolutely horrible. read more

Just had the worst experience here on Monday. After speaking to the online sales person, I drive over there and wait around for 20 mins to speak to someone. Finally I get the original online sales person. He says hes going to get a salesman to help me. That takes another 20 mins. Finally a salesman walking by asks if I have been helped. I said yes but I'm not waiting any longer and I'm about to leave. He agrees to help and asked me to tell the online salesman that hes going to assist me. 15 mins later the salesman comes over I tell him what I'm interested in buying and what I'm interested paying. He leaves for 20 mins. Comes back. Says let me check to see if we still have the vehicle. Leaves another 10 mins. It's a joke really. I just wish they didnt waste my time and told me upfront they would spend hours playing games only to find out online prices were the good ole bait and switch. read more

Joe Carmichael, service manager, was extremely helpful from start to finish. I called the service department informing them that I needed my spare key programmed because when I purchased my car, a few years ago out of state, they did not program the spare. Joe was attentive and scheduled with me on the phone for a couple days later. When I showed up he was quick and kind. He apologized to me about the key not being programmed in the first place, even though that was not his fault or quirk's! My key is now programmed and I will be calling joe for any of my Chevy needs read more

I had a comfortable car purchase experience at Quirk Chevrolet, in Braintree, MA. My situation was a bit unusual, as I purchased the vehicle while I was in another state, 2,800 miles from the dealership! I wanted an electric auto (a Bolt), and after looking around found the one I wanted at Quirk. So I purchased the car, over the mail, in February, and just picked it up at the end of April, upon returning to MA from AZ. I dealt with a pleasant salesman, Shayne. On my way to the dealership today, Shayne called me and explained he would be at another location and someone else would assist me. A tech-person, Cameron, a very nice young guy, walked my wife and I through some of the controls of the vehicle. He would have been more thorough, but I explained I already had driven a 2019 Premier Bolt, as a friend has one in AZ. I also had gone through the various menu items on the Bolt's screen with my AZ buddy, so I was in pretty good shape already. The only reason I "dinged" my revue with one star down was that, although we had agreed upon an out-the-door price, the dealership still managed to add on $299 dollars for an "Admin Fee," plus $500 dollars for a free service contract (no, I don't understand this either). The car dealership world is in what might be called a paradigm shift. Their world is changing, rapidly, and the complex sales games that were once the norm now only go so far. I look forward to the day when I purchase my autos from Amazon (or some similar type of outlet), without any hassle or mistrust on either parties part as to what is transpiring in the transaction. Having said that, all in all I would certainly give Quirk a chance when looking to purchase another vehicle. read more

Bought a 2011 Chevy Cruze LT a couple months ago from a delarship in Raynham. Decided to bring her here for my first oil change because it is a lot more convenient to where I work and live. Scheduled an appointment on-line for an oil-change and tire rotation. Price was fare for Mobil 1. Told them I had to be out by 8:45AM to make into work on-time. Arrived late for my appointment at 7:30 and was driving away at 8:30....GREAT service. Did what I asked them to do (no more, no less) with a smile and a thank you. Definitely will be back for next service. read more

Folks here are not all wearing mask. This places customers at risk! Please implement policy.

It's one of the best place to buy a car. I recently bought a Camaro and the experience was really great. I got great deal for my trade in. Quirk Chevy has a great inventory and a good collection of cars. Chris, is really helpful and make sure that you are getting the best deal available in the market. I would highly recommend Quirk Chevy and Chris. read more

Quirk Chevrolet is the most deceitful dealership in the area. Received a quote on a truck through the Internet Sales group. After our 2 hr drive, Internet Sales person was not available. They had a salesperson show us the truck. After test drive we sat down and were told price, which was $5200 over the quote we received. When questioned, salesperson said the Internet person miss spoke and quoted us the wrong price. After wasting 3 hrs, we left. After sending an email to Internet Sales person, we received a call from a so call Internet Sales manager named Greg. He told us if we still wanted the truck, we could have it for the quoted price. We agreed on the price and scheduled a day to buy the truck. The day we were to buy the truck, we received a call from someone named Mike who asked if anyone had spoke to us about our problem. I explained that I spoke to Greg, and he stated that if Greg gave us a price, it was good. After another long ride, we spoke with Greg when we arrived, he once again stated that the price was good. After waiting 3 hrs for the paperwork to be ready to sign, we were informed that we could not have that price. This time the excuse was that the MSRP listed on the their Internet site was not correct, so we would have to pay another $2000 for the truck. When we explained that it wasn't our fault that the add was wrong and it was their responsibility to verify a price before they quote it, we were told that they have a disclaimer that they are not responsible for any errors in their advertising. We brought to their attention that any other business would honor their mistake, but we're told that they don't care. It's obvious that the majority of the reviews for this dealership are bad, makes one wonder what they pay the people that agree to write a good review for them. read more

Greg, an internet salesperson, contacted my husband, via email, on Sunday, February 9th regarding a Silverado. At that point in time, my husband told Greg about a credit issue that we had and Greg said that while he had no guarantees, they had been able to work with others in the past. He said that he would call my husband on Monday. They continued to converse by email on Monday and my husband told him that we had a truck that we'd like to trade. At no point on Monday did Greg call. My husband called late Monday and spoke to a Diane who said to complete the online credit application and she would "get on it" and get it to the finance team. So at 8:00 PM, he submitted the app, knowing that we wouldn't hear anything until Tuesday. On the application, he noted exactly what we were looking for, exactly what our trade was, and exactly what we were willing to put down. We wanted to be sure that all the information was given so that there were no surprises and everyone was on the same page. Late Tuesday morning, my husband reached out to the dealership when he did not receive a call and the receptionist who answered the phone said that they deal with the customers in the showroom first so if we didn't come in we probably would not be contacted. At 5:15 Tuesday night the sales manager, Sam called and said to come down and pick out what we wanted. My husband, while on speakerphone, asked if the deal was approved as that would be the only way we would come down because we didn't want to waste our time or theirs. Sam said, "yes come down with proof of income and as long as everything matches we are all set." We went into the dealership and was met by Alan, a very pleasant and helpful salesman. He showed us 2 trucks that we picked out and test drove. We decided on which one we wanted, gave the payoff of our trade and he went back to Sam with the information. Alan then came back and said that with the trade we were way over the approval amount, which was significantly less than what we need for the truck. Sam had never told us that there was a certain approval amount, even when we asked because we would not have gone in otherwise. We said that we didn't need to trade the truck but Alan did not relay that information to Sam and we ended up leaving. We have a 2019 Tundra so we do not NEED a new truck. It's more a WANT. Later that evening, Alan called and said that when he told Sam that we didn't have to trade, Sam said that changed everything and he would contact the bank in the morning. Alan texted my husband today and said that they were still working on it and the bank thought that the sale price of the truck was too high, so they would want more down, which we were clear that we would not do, but that they would give us an extra $2,000. Late this afternoon, when we still hadn't been called back after being told we would be, my husband called to see what the progress was. Alan told us that we were still $10,000 away from the approval amount which we couldn't understand because the night before that was the same amount that we were off WITH the trade. It appeared that even though they had an advertised price of $50,000 they were trying to finance the MSRP of $60,000 which is pretty sneaky on their part to think that we wouldn't notice. Not only does this place not call back when they say they will, they unethically jack the price thinking customers won't notice. I do not write this review bitter because we didn't get approved, because like I said, we don't need a new truck and we don't need to trade in ours. I write this to warn others that they need to be cautious in the asking price as it will change and they do not follow through with what they say. They are presented with all the information and they still will screw with you. I would never recommend this dealership to anyone, certainly not anyone who wants to deal with a competent and ethical dealership. read more

WOW, I got caught again by Quirk Service this time. I brought in my 2015 truck for service. My truck is what they call a "CPO truck", meaning Certified Pre Owned by GM. One of the horns did not work. They said it was covered by the warrantee. When i went to pick it up they had a much different story. They said the dealer it bought it from screwed up the paperwork and they are having trouble getting the info they needed. I had to pay them 300 plus dollars to get my truck. They said they will refund my money by Tuesday or latest Wednesday of the following week. That was over a month ago still no refund. They won't even answer my calls, the last time they did the manager hung up on me. WORST EXPERIENCE EVEY, YET AGAIN!!!! read more

Five stars for service! I've had my Suburbans serviced many times at Quirk in the past. I recently have been having problems with my power door locks and it seems to be a issue with certain GM products. Unfortunately my truck was out of warranty. Carl the service manager was able to work out a deal through Quirk and GM Customer Service to repair the locks at a third of the cost. In the end I bet Quirk ate most of the expense. Quirk went above and beyond to help resolve my problem. Great customer service is what keeps us coming back to Quirk. read more

got my lease in august, the experience was fine. the BIG problem is they DONT tell you that you will start receiving property tax bills for. got my car in august, got a $351 tax bill and now march another for $470. Would have love to have been told I would be making 2-3 extra car payments. awful!!!! read more

Bought a new 2500HD Silverado from Quirk. First off the advertised price was only if you were missing three toes on your left foot, had a tattoo of "mother" on your right arm and a gold nose ring, on top of already having a Chevrolet lease. Trade in on my truck was fair though. Finally worked through most of the BS and came to a fair deal, UNTIL. When the finance papers came out. Assured by the salesman and sales manager I could have the truck spot delivered just sign here, I did the unimaginable and actually read the contract. They were pulling a fast one as they "added" or padded the contract to the tune of another $1500. Told them they had 15 minutes to retype it correctly or i was walking. Anyway long story short READ YOUR CONTRACT and bring a calculator read more

I had a fantastic experience working with Shayne leasing my Chevy Volt. This guy knows EVERYTHING about electric/hybrid cars, lease/purchase pricing, as well as the coverage Chevy offers throughout the lease. I went from being totally hesitant to 100% confident in the end result and am psyched for my car and for going green. Shayne also was great at checking in, answering my email/texted questions as I pieced things together and shopped around - because he's confident in these cars and so well-versed in the Green Energy Rebate program he never resorted to high-pressure sales tactics, which was much appreciated. read more

STAY AWAY. This isn't the first time this has happened to me at Quirk Chevrolet. Fool me twice shame on me. I called this morning to check on a vehicle they had listed. David in the internet sales department said it was available and there wasn't a sale pending. So I did the hour drive down there. As soon as I got there they knew exactly what truck I was there for. Within 20 minutes someone (not David) came to inform me that the truck was actually pending a sale. This seems like the bait and switch to get me in there. This completely wasted my day. They are incredibly unprofessional and unethical. Again this is the SECOND time this has happened to me from the people at Quirk. Do yourself a favor and stay away. read more

I bought a used Jeep from salesman Ramy a month ago. We verbally agreed that he would provide the owners manuals when we picked it up. I am still waiting and he is no longer returning my emails. If you decide to buy from Quirk be sure to get EVERYTHING in writing because they do not stand by their word. read more

I just purchased a new 2016 Volt from Quirk Chevrolet, and have nothing but nice things to say about the Sales Consultant, Tareq Allalam, and the Quirk Chevrolet dealership in general. Tareq is a skilled salesman that really knows his stuff! He was very low pressure through the sales process. The negotiations were straight forward and he didn't waste time, something that I can't say about other new car purchases I have made in the past. Tareq was extremely knowledgeable about the Volt and the Federal and State electric vehicle rebate programs. I had to wait two weeks for my Volt to be delivered and Tareq kept me well informed of the shipment status, and went the extra mile to ensure that a transaction effective date after the first of the year would not negatively impact the EV Federal Tax credit or the State Rebate. Tareq also made sure that all the insurance and registration paperwork was completed in a timely manner before the car was delivered, he did not miss a trick and there was no last minute rushing around. Tareq partnered with a bright young technician, Rob, to guide me through the process of getting to Volt set up (On-Star, ChargePoint, Etc.), and took the time to walk my wife and I through the Volt's features and patiently answer all my wife's and my questions before we drove our new car off the lot. Tareq is a personable and courteous guy and he made picking up and informative and fun experience. To sum it up, we had experience at Quirk Chevrolet and will recommend Tareq to my friends. Providing the 2016 Volt lives up to the excellent reviews that guided this purchase, I will be returning to Quirk (and Tareq) for my next new car purchase. read more

I was blown away. Manos and the finance guys got the paperwork done quickly. The car was prepped. I enjoyed the well lit, clean, and open space for the showroom floor. Manos showed me around and went above and beyond my expectations. I'm excited about my new car and my experience. I will come here again for my next car. read more