Got a much needed pedicure and manicure before I leave on my trip. Inside studio was nice and…read morerelaxing. There were big tvs going with home decorating shows which always passes the time. Both pedicure and manicure were done by same person. Rage did a great job on both. I'm very pleased with the outcome and color choice. Will definitely be back in couple weeks for a refresh.

2 years later and I still come to this salon. I've never had a bad experience, the staff is SOOO…read morefriendly, and the environment is very welcoming. Not sure about these other negative reviews as I know some people can be so demanding and inconsiderate to nail techs.

I Love my nails! And everyone was so kind and wonderful. I got a mani pedi with cat eye gelread more

My husband and I walked in and had great service. Soooo many color options, which is great. Wish I…read morearrived sooner so that I could really look but I am happy with my colors and my mani/pedi. We will definitely return when we are visiting again. The neighbor lady next to me had Jenny and she did a great job. Our ladies did a great job on us as well.

I had a gel removal and regular mani with no polish. It was $30…read more The atmosphere is feminine and chic with cute quotes sprinkled throughout the salon. It's a large clean space. The staff here is friendly while staying attentive to their work. They offer a discount punch card. Make sure to get one before you leave. My nail tech started off great. She removed the gel with enough pressure so it didn't harm my natural nail. Later, a couple of walk-ins came in and boss lady assigned one to my tech. So she had to rush the end of the job. As a result, the filing isn't consistent on my hands. Thankfully, I had a no-polish manicure so mistakes were minimal. I don't blame her. I wish that she was allowed to finish her work well. Perhaps the walk-ins could have been asked to wait 10 minutes to ensure that services are completed to satisfaction. So my tip for relaxing and attentive service, avoid peak hours, which are Friday to Sunday. If you have to go on the weekends, maybe avoid being a walk-in with nail art request.

I rarely write reviews, but I feel compelled to share this experience due to a serious health…read moreconcern. I came in for a pedicure for my birthday and was really looking forward to it. The day after my appointment, I noticed yellow crusting and redness on my right big toe. The infection has since worsened. I am especially concerned because I am currently 14 weeks pregnant, and an infection is the last thing I need. I'm embarrassed to share the picture of my toe, because I can't put any lotion or anything on the infected toe to prevent worsening, but it has to be included. During my visit, the overall service was also disappointing. I had booked a higher-tier pedicure that included paraffin wax and was told they would try to fit in a manicure if time allowed. I made it clear that I did not need the manicure if there wasn't enough time, but I was assured after my pedicure that there was time for it to be completed. I requested a simple service. No polish, just cuticle care and shaping. The manicure was done in the pedicure chair while I was receiving the paraffin treatment since the tech forgot the paraffin treatment and I had to remind her, which made it physically uncomfortable, as I had to twist and reach across awkwardly. The service itself took about five minutes and was rushed and uneven. I would have preferred transparency if there truly wasn't enough time to complete it properly. I was charged $100 for the services, which means my 'manicure' was $25?! This felt very disproportionate to the quality of the manicure received. I still tipped $20. While I initially considered not leaving a review, the development of a significant infection following this appointment raises serious concerns about sanitation and safety. Please exercise caution before going here. Update: The business responded to my concerns and issued a partial refund. I appreciate their attempt to address the situation.

I went there for a pedicure on a Saturday morning. There was only one other customer, so there were…read moretwo female employees watching TV and on their cell phones. After a few minutes, I was greeted by a much older woman, probably in her 70s. She brought me over to the pedicure station and proceeded to fill the basin with extremely hot water. She then showed me a list of the types of pedicures available. She pointed to my feet and said something then pointed to the most expensive one they have. I then told her that I wanted the basic one (lowest cost). She then pointed to the middle one. I told her no I wanted the basic one. She scoffed and went to the back to get supplies. When she came back, she proceeded with my pedicure. It was unlike any pedicure I've ever had. She asked me if I wanted the nails trimmed and I said yes. She then cut them very short and uneven. There was no room for correction without cutting them even shorter to a painful length. So I had to let it go . She paid no attention to my cuticles or nail root. The foot scrub consisted of one brush across my foot (this is no exaggeration, it was literally one stroke)! The nail polish application was also disappointing. It was applied very sloppily, showing brushstrokes and bubbles. I'm a pretty easy-going person and do not expect perfection from others, especially when selecting the lowest cost item. However, I still expect some effort and pride in workmanship. It was obvious that this woman was trying to teach me a lesson for selecting the lowest cost item. If that's not the case, well, I am certainly glad I didn't waste my money on the most expensive one! When we got to the register, she ran me up and then asked if I had a punch card. I told her I did not. She then handed me one, but didn't bother to stamp it. By this time, it was clear they had no interest in me, returning it as a customer, so I left the card on the counter and left. Needless to say, I will not be returning.

never again When I first arrived, there are some kind of a verbal altercation between staff where…read moreeveryone is yelling at each other and actually yelling to the point that one of the staff literally walked out. He packed his stuff and he left before he left. A few lady's tried to convince him to stay. He said someone else will come and do your nails so I said OK And another lady who originally started yelling at him to begin with told me to move over to her table so I did that not a problem. I scheduled an appointment for 2 o'clock. They did not start until about 2:45 when she finally got to see me she started talking on the phone with someone for a while and told the person oh if they ask about me, don't tell them who I am. Tell them I moved and you don't know me and all sorts of shady stuff, not appropriate and then in the middle of filing my nails she just stands up leaves to go give someone else her keys ....mid filing my nails! And comes and sits back down during this time she had messed up the shape of my nails I have gel X nails she changed the shape of the nails to the point that by changing the shape back, it will be become extremely short.so I need a new set. She also continuously filed the skin around my nails, so 5 different fingers are raw and sore, and she kept telling me to relax, but I couldn't relax because she kept filing my skin, not even my nails, my skin around my nails at the end I was trying to leave and I was going to pay for the service, even though it was terrible and she got very agitated saying you don't like it and I said "well no it's not exactly what I wanted but it's not a big deal they will grow out and I will get them fixed later " I was still gonna pay for the service and she said well then you should've told me and I stated "I tried to, but you were on the phone and then you left and then she continue to shorten them while not talking to the other staff and not responding when I was saying excuse me" she continued yelling at me for not continuously interrupting her phone call whenever I was trying to politely . I tried to tell her like no I wanted the same shape, when she did ask but she continued changing the shape and then she told me to leave and that I can have the nails for free and she was very rude about it. Do not go here. It's not worth it. Save your self the headache. don't support sketchy people. Any where else is better

Great toes for the 4th of July!!! The men that work there do the best pedicures. Have a wonderful…read moreweekend y'all!

Quick and convenient for a nail and toe polish change. Staff were friendly and welcoming. Offered…read morebeverage as soon as I sat down. Toe polish change was quick and easy. Nail Gel Polish Change was just "fine". Polish was a bit rushed and lumpy. But still great color! Great color selection! Would return for convenience but not by choice.

I've been coming here for almost 10 years and will not go anywhere else. The owner is awesome and…read moremy nail tech is amazing. They're easy to get an appointment with and in a great location. They're easy recently upgraded all of their stations and chai

I went to this nail salon for the first time today because I wanted to treat myself and my…read moreexperience and my daughters was terrible. Before I even sat down I confirmed they could remove ingrown toenails, the gentlemen' doing my nails did not know how to remove them and asked for one of the other techs help she rudely stated she would not be doing that because she couldn't and I said that's why I asked first in which I was told yes , I had to take them out myself while there no one once offered to assist we were there for about 4 hours and our nails and toes look horrible. The guy doing my pedicure burned my legs with the hot rags and cut and burned my toes with the drill., I left with product left on my legs My daughter got a full set and they are thick and chunky and all uneven. I myself also got a full set and mine are all different lengths and uneven. I had to take the file myself and do them because they did not know what they were doing. I am almost positive no one there is licensed and 170$ is a lot Of money to have spent on without being satisfied NOT HAPPY I ended up rushing out of there as I had to pick up my child from school and now I'm home with a mess to clean and scorned legs on my only day off thanks for nothing

Haven't Been to palace nails in awhile and I had nail tech David. He did exactly what I asked for…read moreand I'm so happy and will be back to see David.

What an awesome place! The staff was really nice overall. And Jenny was just lovely. She was very…read moreattentive to exactly what I was looking for as far as nail shape and length. I'm so thrilled with how they turned out! Nothing fancy, but exactly what I wanted. The atmosphere was great and the shop was very clean. I will definitely be back!

I must say that every time I have come here, I get amazing service at a wonderful price, and the…read moreoverall experience is amazing. I have had a nice time with every service as well. I have had three fills now after a full set and they do an immaculate job. The pedicures are always extremely relaxing and refreshing. My eyebrows have never looked more perfect either! I would absolutely recommend to anybody and plan to continue coming back over and over again! Thank you to leanne and Antoine, I didn't get the very nice lady who did my eyebrows, but thank you to her as well. I cannot wait to come back again soon.

I cannot say enough good things about Escape Nails and especially Jade…read more I was having an extremely emotional day and am in the middle of moving. To top it all off, I dropped a box on my nail and it ripped almost the entire tip off. I went a full day with it exposed and the pain was intense. Even showering hurt. I'm new to the area, so I went to several nail shops and everyone was too busy to help. By the time I called Escape Nails, I was in pain, stressed, and honestly just overwhelmed. The man who answered the phone could tell I was upset and was so kind. He told me to come in, to drive safe, and not to rush. That alone meant more to me than he probably realized. When I arrived, everyone was incredibly kind and comforting. Truly above and beyond. They helped calm me down, fixed my broken nail, and the pain was immediately gone. Jade did an absolutely amazing job. She didn't get flustered at all, even though the repair wasn't easy. She also did the most beautiful custom Disney nails and never once complained. Just pure patience and care. I walked out pain free, calm, and genuinely happy. In a brand new neighborhood, I've officially found my forever nail spa. Thank you all from the bottom of my heart. I'm so grateful