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    R & J Heating & Cooling

    5.0 (2 reviews)

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    5 months ago

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    11 years ago

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    Dukes Heating

    Dukes Heating

    (16 reviews)

    We hired Dukes Heating after our heater started making a very loud noise. From the very beginning,…read morethey were completely transparent with the quote. They arrived within the time window they had provided, performed a thorough diagnosis, and later called us to confirm the return visit and parts installation. Throughout the entire process, they were friendly, attentive, and extremely transparent. On the day of installation, we experienced a few unexpected challenges, but they stayed until everything was fully resolved and only left once the heater was working properly. They are honest, transparent, proactive, and truly professional. They honored the original quote they gave us on day one even though they had to stay here for longer than expected for the job they had to do, emphasizing that maintaining customer trust was their priority -- and they absolutely did. Andrew and John were fantastic -- they handled everything professionally and made sure we felt supported and satisfied every step of the way. We would recommend them to all of our friends, and if we ever need service again, they will definitely be our first call.

    Andrew from Dukes responded quickly to my no-heat request on the coldest day of the winter. I told…read morehim what I thought was needed due to my prior years heat problems and he was kind enough to give me a quote by phone so I knew what cost to expect with no surprices. He got my heat back on in minutes. I am completely satified with the service.

    Astera Heating, Cooling and Appliance Repair - Astera Service

    Astera Heating, Cooling and Appliance Repair

    (336 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Pro Temp of Illinois

    Pro Temp of Illinois

    (14 reviews)

    2 years ago, my house was boiling hot and making green tea. The temperature outside was hot like…read morebutter on biscuits. Melting!! The temperature inside my house was worse. Thankful recommendation from my best friend I contacted Jamie. Jamie and team was professional, personable and very patient. By phone we've communicated and took care of business. Now my kitty cats were able to keep all 9 lives. Jamie sent 2 technicians to my house. They were thorough and didn't cut corners and try to be slick and slippery. They were here for 8 hours installing my high efficiency air conditioner Lennox. Customer Service was great that I referred them to my mother. I was impressed. If fact I called them back to service my furnace for replacement of blower motor. The price was great and better than four seasons aka four ways to your money

    I used Pro Temp of Illinois to replace my Furnace and AC unit several years ago. They were…read morefantastic to work with and did an excellent job. I had it replaced in the heat of August and their price was very competitive even during a time which I considered an emergency. They did not try to take advantage of my time in need. More importantly, I use them for my annual service and anytime I had an issue they were responsive, expedient and easy to work with. I wish I could give more than 5 stars. Installation is one thing but to have a long-term support service whom I can depend on, and trust is why would recommend them to everyone.

    Prodigy Heating and Air Conditioning - Bosch Greentherm tankless replacing two 50 gallon tanks

    Prodigy Heating and Air Conditioning

    (12 reviews)

    Awesome Service from Alex! He's super responsive and was able to come out to my house and replace…read moremy water heater super fast! Very friendly and immaculate work. Was able to fit a wider water heater without issue in the spot where the previous workers dented the heater to make it fit. Would not hesitate to get any work done by him. Definitely reach out to him for your HVAC/Water heater needs!

    My water heater went out unexpectedly, a water heater another plumber told me only 2 months ago…read moremight need to be replaced in the future but I had at least a couple of years left on it. I began shopping around for quotes, and was ignored or - in one case - told they wouldn't work on it "but good luck". We have an older manufactured home that we're trying to keep alive just long enough to build our forever home, but that still requires the occasional repair and all we seem to run into are people who tell us it cannot be done. Our house is too old. Our equipment is too old. Nothing can be repaired. Sometimes we can't even get people to show up and replace them. Then I met Alex. We discussed multiple options, and we decided to upgrade to a tankless given that the old water heater had apparently been leaking - a fact that the other plumber had apparently completely missed. Not only that, he was able to diagnose an issue with our furnace that will allow us to give it a much needed repair for far, far less than we were quoted. (Originally we were told we needed a full replacement as parts couldn't be ordered for it. He immediately found the part and it's cheap and easy to replace!) Alex treated us like people, listened to us, helped however he could, and even when parts didn't fit he worked tirelessly to get replacements immediately. He was always customer conscious. He's not only earned loyal customers for life, but we already have other jobs lined up for him. Honestly, I'm just grateful there are still people out there operating with this level of integrity.

    R & J Heating & Cooling - hvac - Updated July 2026

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