Had new water heater and sump pump installed today. Jeff and Gershom did a tremendous job and…read moresimplified the old maze of galvanized pipes into modern copper pipe. Also reset the height of the backup sump pump. They showed us and explained the new work. Gershom had helped us earlier this year in March when we had a major sewer line blockage. Highly recommend S & J Plumbing for great work at a fair price!

The service was great from inception to completion. The tech working that installed the toilet was…read moreamazing doing a thorough job and even made sure to clean up under where the toilet was so any lingering scents, grime, bacteria, etc. beneath were gone. In the beginning I was a bit skeptical of a $49 quote fee but the price was right and I did use them so they credited it to the bill. I'm having them come back out to replace the water heater soon. 10 out of 10 and 5 stars.

Used SBJ a second time and still highly recommend. Brad gave me a very reasonable price to install…read morea new sump pump and back up. He even suggested a place for me to purchase it on my own. Showed up the next day and had it installed. Honest, easy to deal with, and great communication. Thanks Brad

I asked SBJ Plumbing to install a vanity sink, drain and water connections. Brad did the install,…read moreand charged $1100 which I thought was high but I paid him right before he left. An hour or so after he left, I ran the water in the vanity sink and there was a noticeable leak. He said he would come back a few days later to take a look. He returned and tightened the connections. I again ran the water after he left, and again there was dripping under the drain so I asked him back again. He came back again and did some more tightening and said it should be ok now. I again ran the water after he left and there was still a drip. I then texted him saying that I would like a refund of $350 of the $1100 he charged because the pipes were still leaking and he had already claimed twice that the problem was fixed when it wasn't. He refused and then tried to gaslight me saying actually there was no leaking. So if you want a plumber who doesn't stand by his work, then this is the guy for you (My response to his comments): For the record, here is the text exchange between Brad and Me (and yes I did say "please consider giving me a refund because I don't want to give you bad reviews"--and that is a reasonable response on my part given that I received service that is below what the average person would expect [i.e. 3 visits by the plumber and the sink trap is still dripping]. (From Craig): Brad, The vanity is still leaking and I can't devote any more time to this project, therefore I am requesting a partial refund of the money you charged me. I think a $350 refund would be reasonable. Craig (From Brad): I disagree, the last 2 times I came over there wasn't even a leak. I have gone beyond being reasonable and in reality I should be paid for 2 service calls. (From Craig): Many would ask for a larger if not full refund under these circumstances. Obviously there was a very noticeable leak after the first visit and a much smaller but still noticeable leak after the next 2 visits. Please reconsider because I don't want to give you bad reviews

THIS REVIEW IS 11 MONTHS IN THE MAKING. Last December we called Darren due to our drainage tile…read morepump burning out which is located in the same room as our sewage ejector pump. Darren came out and gave us an estimate to replace the pump. One of his employees came back and replaced the pump that was burned out and this is where the issue comes in. The person that was working on our pump unplugged the sewage ejector pump for some reason and left it unplugged after they were done. As we have used Darren in the past we fully trusted his company to do a great job and they have until this time. It was a week later were I was downstairs doing laundry and found that where was water coming up from the floor drain and it was all over the floor and leaking under the baseboards to the room next to the laundry room into the carpet and into our bathroom as well. I reached out to Darren and explained what was going on and he asked me if I could take pictures and text them to him....right there was a RED FLAG....a customer calls you and tells you there is a problem with work done as their house and instead of coming in person to see, he asked for pictures. So I take the pictures and send them to him and he responds that he will have to see if he wanted to go through his insurance and that it did not look like it would be more then his deductible, also get a quote for the damages. After sending him the quote I do not hear from him in a couple of weeks, then he responds that he had some health issues and that he was in the hospital, mind you this is in the beginning of January. I wait until the end of the month to follow up with him and he stated that he was just getting out of the hospital and he has a long road to recovery and to bear with him a little longer. I apologized to him and asked if there was someone in the office to take care of the matter and he never responded to me after that. In March I texted him again asking if he was doing well and were we stood on fixing the basement...he never responded and after several attempts trying to contacting him he finally responded in may stating that he is finally getting back to work and needs to catch up and to give him a week or so and he will get back to me. A week later I reached out to him again asking for an update and he stated that he was going to visit his daughter in Wisconsin and to follow up with him next week!!!! A week later I reached out again and asked how it was going and his response was slow! This is now the end of May so I waited until the middle of June to reach out to Darren and to my surprise he was back in the hospital. Its now the end of June and I reach out to him again asking for an update and told him this has been long enough please but the issue to bed. Darren does respond this time asking what my address was and he will mail me a check?!?!....Darren then doesn't remember the quote I sent him and had to resend him the quote again. After some banter back and forth he then stated that he's not sure who was to blame for the unplugging of the pump????? I was shocked to hear this from him! July 9th I followed up with him again and did not hear back from him. At this point I was ready to get a lawyer involved, so I let him know that and Immediately he responded back saying he had some cash on him and would drop it off at the house. It was not the full amount for the quote I sent him but I took what I could get. Darren did say that he would get me the rest of it as soon as he could. I texted Darren July 17th asking for the rest of the payment.....after reaching out several times I did not hear from Darren until October. This time he was not taking responsibility for his work and as a business owner. All I wanted to have him do is make the situation right and pay for the damages and he couldn't even do that. It is now November that still haven't herd from Darren about getting the rest of the money. I KNOW THIS WAS LONG BUT ITS BEEN A YEAR DEALING WITH THE LIES AND I WANTED TO BE AS DESCRIPTIVE AS POSSIBLE SO YOU DONT MAKE THE MISTAKE I DID BY USING FLUSH PLUMBING. SAVE YOUR MONEY AND USE SOMEONE ELSE.

They were a lifesaver when we needed emergency repair on our sunk pump. They were extremely nice,…read morepatient, and helpful - both in solving our short term problem and helping us figure out how to address longer term proactive elements to prevent future issues. I love that it's a family owned business too. Highly recommend!

Great communication thanks boss…read more Lenny came through, then the boss called to make sure I was satisfied. I'll call again if anything else need work.

I had a great experience here. The customer service was outstanding from start to finish. Everyone…read morewas friendly, professional, and genuinely interested in helping. They took the time to answer my questions, kept me informed throughout the process, and made sure everything was handled correctly. It's refreshing to find a business that values its customers and goes the extra mile. I would definitely recommend them and will be returning in the future.

Brian Clar has been our go to on anything plumbing. When we had our old house and with our new…read more He's trustworthy, honest and his work speaks for itself. Also will come urgently if you need him to! Thank Brian!

Brian Clar has proven time and time again to be responsive, helpful, and most importantly honest…read more He has helped me to find reasonably priced (or even DIY) solutions where other contractors might've tried to overcharge. With any luck I will never need a "big repair job" but if I do, I know who I am calling first.

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!

Owner called me and we worked out what a reasonable amount was for the repair. He was a nice guy…read moreand I appreciate that he followed through.

I needed to replace the toilet in my EGV condo. After researching several plumbers in my town, I…read moredecided to go with Elk Grove Village Sewer & Plumbing after reading several good reviews. I'm not handy (one reason I prefer condo-living), so I completely depend on the expertise and quality craftsmanship of the contractors I select whenever I need work done. I told Judy I didn't have a lot of experience with plumbing, and I am very particular about everything--especially since I live on the 3rd floor (I really wanted to make sure everything would be perfect since I have 2 neighbors living below me)!!! Anyway, she assigned Joe (Jed) for my job, and I couldn't be happier!!! He took his time and explained everything in detail to me. He was very particular and thorough which I greatly appreciated. After a spending a short time with him, all of my worries about replacing my toilet went away! He even said with pride that installing toilets was his specialty, and I was so happy and thankful I found him! I could tell immediately that he knew what he was doing with expert precision that only years of experience brings. My bathtub was draining slowly, so he rodded that for me and now it works great! Joe was very careful in my home, clean and friendly. During the entire process, he made sure everything worked fine and was left clean after he finished. If you want a great plumber you can trust, I highly recommend Joe (Jed) and Elk Grove Village Sewer & Plumbing. In a few weeks, I'm going to have him replace my bathroom and kitchen sinks since I had such a great experience!

I had a backed-up sewer line this morning and needed the line cleared out. I explained the issue…read morewhen I called this morning and asked if they could come out right away. Yes they could within the hour! Sure enough they were there within 1/2 hour, even with the impending snowstorm. Armando and his crew were able to clean out the roots causing the issue and showed me (with camera) where the problem was and that soon the clay pipe would need to be replaced. They did a great job. I will call EGV Sewer again very soon to have the pipe replaced. Thank you for the great work and the great price Armando!

Mike is a straightforward and professional individual. When I called him to repair my leaky faucet,…read morehe provided me with an up-front quote. He kept me informed of his arrival. It turned out that replacing our bathroom faucet was not an easy task. As a result of his efficiency and expertise, he was able to diagnose the problem and take the necessary steps to resolve it. I received clear communication throughout the process, and he answered any questions I had. P.S. He's not only a kind and humble person, but after a stressful job, his funny side truly shines. He made my husband and me laugh so hard! Thank you, Mike. All the best wishes for your new life/family adventures.

Mike helped us with a clogged toilet (twice!). In December we had a clog and within an hour of…read morecalling Mike he was at my door. The same toilet clogged today (January) and he was able to stop on the way to another job to unclog. He inspected the toiled and said it was flushing as it should, and offered tips to prevent further issues. He didn't try to upsell a big job as it wasn't needed, which is truly appreciated with home repairs. I'd recommend Mike to anyone in need of plumbing services.