I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Very bad experience and first impression last a long time…read more I found this company online and used their chat feature to get more information. They asked if I wanted to pick my part or have it pulled for me. I opted for the latter. They referred me to Keystone in Maryland. I call their number (410-636-4600) and they look up my (interior) part and say they have it and to just come in. Everything sounds good. I go to the location and the front desk says they don't sell interior parts. I show him the number I called and it was for that location. I call the number again, coincidentally get the same person and they remembered speaking to me. I ask where they are located. They are in VA. I ask how I can get the part. The person transfers me to another location where I can pick it myself and the automated message says they are closed and then say their business hours, which is within the time ai was calling. Poor poor customer experience. I won't be using them and I urge anyone reading this to do the same.

Well it moved across the street to the warehouse and down, and there is no computer set up to view…read moreany product. Difficult to navigate

Witnessed unprofessional customer service to another patron while I was in grabbing some items I…read moreneeded. I will consider other Auto Parts stores nearby based off the way the other patron was treated.

My battery had died and I needed assistance with getting my car started. I was stressed and tired…read more Mr. Bill, Mr. Morgan and Ms. Kia went above and beyond to help me. They tested my battery, made sure I was safe and cool, since it was extremely hot outside. Thank you to the team at the Glen Burnie location. You guys rock!

I have been to SNT twice before for nails in my tire. Both times they were quick, respectful and…read morecharged me a very reasonable price. It was so good, I thought I would go back for an oil change and 30 point inspection. However, this time I was unpleasantly surprised. They told me when I dropped off the car it would be $127 so I said no problem. When I returned it magically went up to $192! When I inquired into why they hemmed and hawed until it finally came out that they broke my oil filter cap. They claimed "those break all the time." I pointed out I have gotten my car serviced many times at the dealer (2017 car) and not once have they broke it. No response. They claimed they replaced it "with a better one." So you charged me $68 for a $30 ish aluminum cap that YOU broke. I really hate when people talk to women like they don't know anything about cars. I know they were price gouging me and I don't appreciate being talked to like I was an idiot. I have grown up going to car shows and working with my dad on his classic cars and I don't appreciate this behavior. I will not be returning. The only reason they get 3 stars is for the previous experiences.

I took my truck in to replace the starter and remove a seized bolt in the engine block, which ended…read moreup turning into a much bigger job as the hole could no longer accommodate a bolt and required it to be filled and rethreaded by a machinist. Realizing the size of the job to pull the engine and send it off they worked with me on the labor cost. The SNT team were excellent at communicating where they were at every stage and delivered my truck back in better shape than I left it in every way.

Spent thousands of dollars here doing preventative maintenance replacing old parts only to have my…read moretruck run worst than when it came in. Then found out there's No warranty on parts and labor. Brought 6 $400 fuel injectors and one was bad. Took it back twice and they said they don't see nothing wrong. Also said they took out injectors and had them tested which was a lie Truck was sputtering.. I have videos at their shop doing it. Finally broke down in Pa and had it towed to a shop where they found #2 shot.. brought a new injector from the shop In Pa. Back to making my money. Took the bad injector to Multiparts and They made excuses why they can't refund the faulty injector. It's everybody fault but theirs. Don't worry I'll let everybody know what kind of work y'all do

We have ordered MB rim from this business on eBay and they sent us wrong one. The stile did not…read morematch listing picture and MB part number was different from the listed part number as well. When we contacted them - they blamed us to order wrong part! I would strongly advise not to have any business with such people, unless you have extra money to feed them.

Every time i call here someone pics up asks what i need then transfers me a few times then…read moreeventually transferred to a voicemail. 15 minutes wasted ill spend my money elsewhere

This is my new spot! In and out! No fuss. Door to door expeditiously. Reserve in advance and simply…read moreuse to code

Came back after the snow and icestorm buried everything. The driver called the lot while we were…read moreleaving the airport alerting them that our truck would be snowed in. By the time we got to the lot there were three people working to free it. We were out in minutes. Kind, cheerful, and extremely helpful folks. Amazing customer service.