My husband and I have been bringing our cars here for a few years now. We keep coming back because…read moreof the service, price and professionalism. We never feel like we are being taken advantage of. The Monday afternoon before Christmas we brought my car in and were told upfront they might not be able to get to it until the following Monday due to the holiday. We were okay with that and left it with them. To our pleasant surprise- they called us the next morning with the diagnosis and were able to fix it that same day! We will continue to support this neighborhood business.

Unfortunately my transmission needed to be replaced on my 2020 Murano. I had taken it to the…read moredealership and they wanted to charge me a very large amount to replace it. I contacted Dorsey and they were incredibly helpful and patient. They were able to beat the dealership price by a lot and I felt I paid a very fair price. They serviced my car, installing a rebuilt transmission. Great communication the entire time. I highly recommend them!

Great Car repair shop! Got my AC compressor and condenser replaced in a very timely manner. Even…read morefaster than expected and at a cheaper price! Will definitely be making this my primary shop.

My boyfriend had his car towed here when it broke down and he had the best service from Spirit Led…read morehere. They truly treated him like family during an incredibly stressful time and were so kind and honest. They provided drinks for my boyfriend while he waited because it was so hot outside and even made calls to our towing company on our behalf when an issue arose with them. He got our car fixed as soon as he could and went above and beyond to check other working parts of the car without us asking him to look at it. He provided amazing service and we are so glad we found this company. We will be loyal customers here and recommend them to anybody looking for a mechanic.

I've been meaning to give this review for 2 years. Do not come here! Brought my car in after a no…read morefault fender bender. When I came to pick up my car all the dashboard lights were on. Went back in to inform them (why wasn't this checked before pick up?) They did tests and said it was something unrelated to the accident. They kept using the term "unfortunate coincidence" - it ended up being sent to another shop. The part that causing all the alerts was serious - car was undriveable. How on earth could be not related to the accident OR did not happen under their care? I digress. To date this was the worst, most abusive transaction of my life. The customer service was atrocious and it still boils my blood years later when I think of this. Bonus - they didn't alert me my rental car wouldn't be covered past the initial repair (this responsibility is shared by my insurance, them and the rental company - but still no one!) I really should have sued, but life's too short. Please don't come here - save yourself.

Someone hit my car and this is where the insurance company sent me for the repairs. It was a great…read moreexperience and very responsive. My car collision repair exceed my expectations. Thank you!

My 2011 Tundra 5.7L iForce was making a loud whirring sound (Anthony at Goss Garage said it was…read moresounding like a jet engine...yeah, it was). I had visions of transmission replacement and my savings being depleted. So I dropped my green monster off on this past Tuesday, and they gave me a nice Honda Accord loaner. They called me yesterday evening to tell me it was merely the fan clutch. Said the part was on order. It must have come in express, because they called around noon today to say it was ready. That fan clutch must have been dragging, because now the truck is way quieter, adn is back to being the beast I love to drive every where. Goss Garage II. Keeping Pat Goss's legacy of fair pricing and honest work, and my vehicles, alive.

My wife and I have taken both of our cars to Goss in Crofton for years. Thousands spent. Always…read moretrusted them. But after our last experience, we'll never be back. Goss quoted me $993 to replace what they claimed was a bad headlight assembly. They listed the part alone at $619. Before approving anything, I asked two very standard, very basic questions: 1. "What is the part number for this $619 headlight assembly?" Melissa told me, "Unfortunately we don't get that until the part arrives." This makes no sense. A shop cannot order a part without knowing the part number first. Big red flag. 2. "How much is the markup on that part?" Melissa said, "Unfortunately I don't have access to that information." Again -- impossible. Every shop sees cost vs retail in their system. It's how parts are priced. Another big red flag. Both responses were evasive and dishonest, and no reputable shop would answer those two questions that way. I took the car to another mechanic (Ron at the Mobil station on 301) for a second opinion. He found the REAL issue was simply a melted connector--extremely common with older cars. He replaced the connector and bulb for $113 and everything works fine now. I saw the owner of Goss respond to another negative review by comparing Goss to a steakhouse and talking about their "warranty." Warranties and steaks have nothing to do with overpricing and refusing to disclose basic information like part numbers and markup -- information every legitimate auto shop can provide instantly. I'm fine with paying steakhouse prices if that's what I ordered, but not if the restaurant can't even tell me what cut of meat they're serving! Bottom line: --Goss tried to sell me a $993 repair that wasn't necessary --Goss refused to disclose part number or markup when directly asked --Another shop fixed the real issue for $113 The upselling is off-putting, but the lack of transparency around parts is inexcusable. We will not be returning, and I'd strongly recommend getting a second opinion before approving any work here.

I'm not going to keep going back and forth about this. All I know is my part was in my car when I…read morebrought it in, and it went missing while my vehicle was on your property. Whether it was misplaced, lost, or taken, the fact is that it's gone. My car sat at your dealership for a week, and I ended up having to spend $140 to replace the part. I even had to buy another one on eBay for nearly twice what I originally paid. Had I known my belongings weren't secure while my car was left overnight, I never would have left it there. What frustrates me most is that no one took accountability, no one confirmed what happened, and I was never reimbursed for the missing part. From my perspective, this happened while my vehicle was in your care, and that's why I'm still upset. I also demand the money that I spent on my car part on eBay, which was $140. Had you all been accountable?

STRUT REPAIR GONE WRONG! My husband and I are so sad. This is part 1 of many to show proof of this…read morecompany and how they truly operate. 20 years in business or not. All you will see is facts and I will be filing a complaint with BBB and possible legal action. I recorded EVERY conversation I had with Renata because she talk too fast and too much! Be careful who you trust with your vehicle. They were so kind and talk a good game but little did they know, there was a camera recording. You can't trust nobody with your vehicle nowadays! And why is the mileage and years of warranty missing on the invoice as well as the parts used and detailed amounts? Very shady!!! Stay tuned...

We brought a car in we had recently purchased and Aron and the Nealy team took such great care of…read moreus!! Great and honest communication, good automotive service and amazing customer service. We will be back for sure!

I needed a pair of tires for my wife's KIA. Nealy Tire & Auto ordered them in for the next day,…read morecalled me to let me know they arrived early. I drove to the shop and they had me out the door in about an hour and 15 minutes. Hats off to Don and the crew! I will definitely use Nealy again when my other vehicles need service.

Never had a good experience here. Completely unreliable. Been there multiple times during regular…read morelisted business hours to find the shop closed and no posted sign or message on the machine. Made appointments and confirmed multiple times just to show up and have them to say I'm not on the schedule and turn me away. And then there's the actual mechanic work. I had SO many complications with the initial installation they made, and not only did they refuse to take responsibility, but their mistake caused me to be fined. The issues pursued on and off for MONTHS before I finally took my car to a more reputable mechanic. He said it was a "very crappy installment" and removed and replaced all the parts H&H worked on. I have had zero issues since. I also now go to Caton Auto in Laurel for recalibrations, which are MUCH cheaper there and the staff is incredibly helpful. This shop is closest to me, but I drive all the way to College Park now because I can actually trust the service there. Fortunately, I will never have to go to this shop again.

Marvin serviced my car today and he was fantastic! He was honest and fair. My car is old and it…read morehas multiple challenges. Marvin was patient and he gave me good advice based on his expertise. The work was done efficiently and pretty quickly. I would definitely recommend H&H to others.

I had an excellent experience with RPM Auto Center. Aria initially told my vehicle would be ready…read morein three weeks, but it was completed in just one week. My car has a unique blue/green color, and the paint match was done flawlessly. Thank you Aria for doing exactly what you said you would. Additionally, the interior of the vehicle was exceptionally clean and smelled like a brand-new car. I truly appreciate the care and attention to detail shown by the RPM team. Since I do not drive this vehicle often, (2019 with only 31,827 miles) it still feels new to me, and they restored it beautifully to the day I brought it.

I could have not received worst service. I needed a side mirror replaced. I was given the cost of…read moreit's replacement and made an appointment for the new mirror to be installed. When I arrived for that appoinment I was told I should wait for it would only take 20 minutes. After a hour and 15 minutes I asked how much longer and was told they are finishing the installation. Another 30 minutes pass and I was informed that they needed a different mirrow and woud be contacted when it the replacement would arrive. The bottom line is for a 20 minute initial installation I was at this shop 5 different days a total of over 6 hours and the job was not completed for worthless explanations; could not get it calabrated, we need another time to paint it, we are ordering a new one etc. The last visit I was told the car was being washed and it would be ready in 10 minutes - a complete lie. I asked for the manager and was told they were having problems installing it. All these visits I was misinformed, actually lied to, on the time frame to replace the mirror of which none were accurate. I left without the mirror replaced. Went to another shop, part was ordered and when it arrived, I waited while they replaced in in 55 minutes. I have used RPM a number of times with good results, but this experience could not have been any worse. ps I have never written a negative review before - but I feel this is extremely warrented.