Pacific Bay Auto had the exact car that I wanted. The color…read moreand the interior checked off all the boxes. I made an appointment with Hao to see it in person. Hao was there to greet me and he was very pleasant and easy to talk to! I test drove the car and was sold. Hao introduced me to Jason to discuss the numbers. Jason made me feel right at home. I didn't experience any pressure or tension that you often encounter at the larger dealerships. I put down a deposit and returned at the end of the week to purchase the car. The entire experience was perfect. I compared prices and the price that I was given was fair. Hao and Jason provided excellent customer service. I highly recommend them if you're in the market to purchase a quality used car. K.W.

We are gratefully advising of a wonderful car purchasing experience with Jason! ;-) I knew what I…read morewanted, a Toyota Solara Convertible -- Silver/Gray with a black top, stayed in communication regarding an appointment, and had our test-drive with a no-pressure buying experience! This car engine ran smoothly and was equipped with new tires, ... good touring tires for a comfortable drive. We are pleased with our new old car, reminds me of another Toyota Solara that I drove for many years!! :-) Thanks to Jason, we paid a down payment that day, and drove it right home, then sent him the balance the next day. Jason even included a year's car registration and sent me the Toyota's book a week later! Wow! Thank you again, Jason!

Bought my car not even a week and my car engine broke down in the middle of the highway.. engine…read morewouldn't even start plus the business person charlie wasn't even professional..

I found the car with the specifications I wanted from cars.com listed at this dealer but I was…read morehesitant to drive from SF to Fremont. The last few cars I bought were from craigslist and couldn't be happier. I loathe going to car dealerships, I especially thought these smaller lots would have even slimier car salesman. I was happy that when we arrived the car was still there and the guy (Rami?) wasn't pushy at all. He was running around helping a few other people so he didn't keep asking us questions and trying to "sell" the car. He gave us the keys for a test drive by ourselves and off we went. When we returned we had questions which he answered and even went down on the price just a bit, it was at a great price to begin with. He told us we'd need to get new tires for the car or he could drop the price a bit more and we'd get our own tires. That raised some concerns because the car is a 2006 with only 23.400 miles so why did it need new tires? Usually tires get more mileage than just 23k miles, we asked if the tires were original or switched and he couldn't answer that. I had run my own carfax before arriving (he also gave me a free one) and it had a good history plus it was serviced at the SF Honda dealership so I called them before going down. That gave me some reassurance. We settled on a price (I'd be getting the tires changed myself) and the buying process went pretty smooth and quick. A few things to make sure... * the front license plate was in the trunk so we asked them to put it on and they did. * we double checked the spare tire and it wasn't in there. they got a new one and put it in. don't assume it's in there. * i received two keys to the car but both seem to be valet keys. i didn't find this out until a week later. when i called to ask them if they had the main key or could get me a main key they said they couldn't. they have what they gave me. that's a bummer because the trunk latch in the car is locked and i can't unlock it with a valet key. to get a new Honda key is going to cost me $200. Check all the details before you leave! Overall it was a decent experience at the lot.

Wheel works possessed Second to none quality with affordable price. The employees know their…read morebusiness very well and skillful. I shopped around first but they provide the most reasonable service. I love this place.

Had an appointment set up, person in the front could not help authorize my Fleet vehicle. Made me…read morewait in line for 20 minutes. The person that could have helped left. Very disorganized.

I was at the foreign auto shop getting my car fixed. I want to say the service people are…read morewonderful. Very personal and understanding. The 2 service individuals I dealt, Mona and Shawnte, they would always acknowledge my presence when I came in and were very helpful filling out the job order.. The manager was also very helpful and was willing to invest his time in identifying my car issues. Because of how I was treated, I would recommend this repair shop to anyone who needed it.

This place use to be the best. The new guy Guido has ruined, please fired him. I won't comeback. I…read morehave 4 cars. He make wait 1 1/2 hours just to reconnect the sensor for the tires. I had to bring it to Eduardo next door to do the job that he didn't do. Fried him the last crew was much better.! I just make sure that you understand this is wasn't the fist time. I never had issue before

I've been taking my car to Eduardo, at Fremont Foreign Auto for over 10 years, and I wouldn't trust…read moreanyone else with it. He's honest, reliable, and fair with pricing--qualities that are hard to come by these days. Not only does he get the job done quickly, but he always takes the time to explain things in a way that makes sense. He's a man of integrity and faith, and it really shows in the way he runs his business. Beyond being an amazing mechanic, he's just a genuinely great person. If you're looking for someone you can count on for the long haul, this is the place.

They need a new receptionist. I called to ask about a/c services and the woman answering was snooty…read moreand demanding. Perhaps their services are good (I'll never know) but their customer service/phone skills need some work.

Mixed reviews…read more What's the point of the appointment? Normally this shop was good. Friendly of course, however too friendly. Let me explain... What's the point of the appointment?? June 26, 2026 I called earlier this morning to see if I can come in at 5pm for a repair, nail in the tire. After work of course. The guy whom I spoke to, again friendly said he could help for sure but it would be better to make an appointment. I said I don't see the point of making an appointment since their team doesn't get to the people who have appointments on time. Had another experience for an 8am appointment and they didn't get to me for 40 minutes after Intaking people and talking for so long. He said that must have been a one off and they try to get everyone out in under an hour. I said I'll make the appointment but I don't want to wait 1.5 hrs for a repair. It's not fair to me to have to just wait. He makes an appointment at 4pm. 4pm rolls around, I'm there at 4:05pm. Traffic in Fremont is bad at that time. They didn't intake (see me) at my appoint until 4:45......... Then they look at my tires goes and talks to their team who says it'll be ready at 5:45pm. AGAIN!!!!! WHAT IS THE POINT OF THE APPOINTMENT IF YOUR NOT GOING TO HONOR THE APPOINTMENT!!!! Anyways....what their team needs to do is stop allowing customers to stand there looking at each tire on the website deciding which one they want. One guy alone helped a man and his son for 40 minutes!!!!!! What's the point of the appointment?

I came to this location because my tire pressure light came on while I was driving to work, and I…read morewasn't sure whether I just needed air or had a flat tire. The location was very busy, so I went to the front desk and was told to go to the air-check area first. I asked if they could put my name on the waitlist since the line was so long, but the employee told me the air check would only take about three minutes and that the wait wouldn't be bad. I pulled up to the air-check area and was the second car in line. A technician then told me that air checks were the front desk's responsibility. After waiting another 20 minutes, the same front desk employee came outside and told me I was in the wrong spot and would now have to go to the back of the line. When I pushed back and explained that I had followed his instructions, he refused to help me, saying he couldn't because I was in the wrong spot. The frustrating part is that he was the person who told me where to go in the first place and never explained that I needed to be somewhere else. The owner of this location really needs to reassess the customer service at the front desk. I've always had great experiences with America's Tire, so this was extremely disappointing. I ended up leaving without receiving any help and drove to the Livermore location, where I was helped wonderfully. I highly recommend the Livermore location, but I would avoid this location at all costs.

I didn't didn't even buy a car from him. That says I can't begin to express or find the words to…read moretell you how great this experience has been with this gentleman. We were communicating while he was out of town and I would have gladly bought a car from him. Instead I bought a car from somebody who will say is just basically I got screwed. And Chris is going out of his way to help me even though we have never done business. That is such a rare quality that I can only hope that anybody with enough sense would see this and buy a car from him. He has been overwhelmingly supportive, offered his help as best he can wherever he can, and even stayed in touch just talking back and forth about how badly things have turned on for me with the purchase of the car I made from somebody on Craigslist who is also a wholesaler kind of guy. Anyway five stars aren't enough. I'm sure whatever products he have or quality products. But beyond that the integrity, the kindness, the actual caring far beyond what must anyone would be used to or think possible. In fact I'm trying to find a way to get rid of or get out of what I bought and get something from him. I begun telling everybody about him. Anybody looking for a car. Again what an incredibly beyond professional professional doesn't describe it because he's beyond professional what an incredibly kind thoughtful and helpful human being

Needed a safe reliable car for a new driver. Settled on a Subaru. I felt that if I got at least two…read moreyears out of it I'd be breaking even. Check engine came on as I drove it home. I brought it back the next day and Chris offered me cash for the gas spent. I appreciated that. It's been nearly 6 years and no major problems. I've read through some of the negative reviews here and best I can say is, if your buying a used vehicle, do your due diligence and have your mechanic check it out before finalizing. I did and ours is still running fine.

Just stopped in here after Autozone said they wouldnt help with my tail lights. Christian was the…read moreone who helped me and didna great job! So grateful for this place and the service I received. Come here!

The staff here is really great. Super knowledgeable, helpful and professional. Definitely recommend!read more

I got an appointment the next day. I asked a bunch of questions on WhatsApp and they gave me all…read morethe answers, such as the cost of mobile service. Even with mobile service, the price was very affordable. My car was stolen and they broke my window. I had it parked with no window for a few days so I was needing something opened 24 hours and found Pagani Auto Glass. I decided to add some 15% tint while I was at it. They accommodated my time since I worked 12 hour shifts and take my kids to school. I even had to make a last minute change and they helped me out even though they were busy. The price was competitively low and the quality was competitively high. I would choose them over anyone if I ever needed more service to be honest. Trust me, just make the phone call!

Excellent fast and quick service. Had a chip in my windshield. I contacted Pagani auto and they…read morerepaired it in 20 minutes. Really appreciate the fast and quick service for an affordable

I had to replace the windshield on my 2020 Mazda CX-5 after it cracked unexpectedly, and I'm so…read moreglad I found Zabi. From the very beginning, Zabi was incredibly friendly, professional, and easy to work with. He responded quickly and was able to schedule a mobile appointment within just a couple of days. My windshield cracked on Wednesday, and he came out on Friday. The replacement took just over an hour, and it was clear that Zabi takes great pride in his work. He was extremely careful and paid attention to every detail throughout the entire process. After the installation, he thoroughly inspected everything to make sure it was done perfectly. Zabi is honest, skilled, and genuinely cares about the quality of his work. The whole experience was smooth and stress-free from start to finish. I highly recommend Zabi to anyone who needs windshield replacement or auto glass service. I wouldn't hesitate to use his service again or recommend him to my friends and family!

He went above and beyond in 90 degree heat to give me one of the best services ever. He didn't…read morecheap out on any of the expenses and did anything in his power to give me the best service ever making sure I was comfortable the whole time. He was able to fix other parts of my car that I didn't know about free of charge and made sure everything was better than before.