I highly recommend this company "Radiant water" to anyone who needs help with water softener repairs. We had a minor water leak this morning and Radiant water took care the problem at reasonable cost ON THE SAME DAY. When other plumbers were busy trying to figure out their schedule, Radiant water was different. Not only they are punctual on time, they go extra mile to save me money. If you ever need help with water softener, call Radiant water. You won't regret. read more

This is long overdue, Pat did a good job fixing my 15+ yr old water softener. Spent almost 1K but it's well worth it, better than getting a new system. He had to replace the resin and some parts too. Did it the day after I'm called him. Highly recommended. read more

Wow! I was looking for a soft water alternative that doesn't require a drain, electricity, maintenance and noiseless. Pat (the owner) good old-fashion honest guy, recommended an alternative and even better - I can still drink the water from any faucet. On time, professional install. I would highly recommend this guy. The company has been around for a long time and the glass on the showers look better! read more

We are very happy with the service. They did maintenance on our reverse osmosis drinking water system. We neglected our system for so many years, and our drinking water stopped coming out. They was very friendly and professional. Got it working again like it was brand new. Prices are reasonable. We used them twice already. read more

Highly recommended! The limescale issue bothered me a lot since i have tankless water heater and air humidifier. I called pat for whole house water filtration system solution and quotation, he came to my house after a few hours and provided professional advices and reasonable prices! Pat has many years of experience and he is honest, I decided to install Pentair water softener and the RO filtration system, Pat and Ryan finished the installation perfectly in a few hours and the system works great as expected, i can tell the difference instantly! I'm very satisfied with it! read more

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We have wanted better water for a while but couldn't get over the pushy and misleading tactics of the first companies we looked at. After meeting with Pat at my home I knew he was my guy and hired him. Everyone on his crew was knowledgeable, helpful, and very pleasant. They worked efficiently and did a great job. We now have soft water throughout the house and pure reverse osmosis drinking water in the kitchen. read more

Radiant Water - Water Softener - Water Purification Services Near Me - Orange, California

Had an issue with my water pressure, which turned into a plumber visit, followed by Ryan from Radiant Water. Spoke with his stepdad (Pat) to schedule the appointment. The whole experience was 10star - - fixed the issue, and was very helpful educating me on the system. This visit will turn into an annual checkup on my system - he was that good. read more

I had Pat's Water service my 1980's water softener back in 2006 so I called them again to find they are now called Radiant Water. Pat is still the owner. I noticed recently that the salt was not needing to be refilled so I figured that the recycling timer was not working correctly. Ryan came out and knew the exact problem. He had all the necessary parts on hand and repaired it in about an hour. I was very pleased that they had the parts for my ancient unit. I appreciate the fact that Ryan didn't try to upsell me a new system. read more

Just had radiant installed a carbon filter plus softener series. My neighbor referred them and they are super knowledgeable, understand the piping regulations and building code really well, run through the drain pipes super clean around the wall. Easy to work with and able to setup time with me quickly even at this crazy housing market time. The install crew is just well thought out of how things go. They even install an additional outlet so I can use software to wash cars without extra charge. Highly recommended! read more

Radiant Water - Water Purification Services Near Me - Orange, California

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If you're looking for a good company to install your water softener, these are the guys! I researched my own water softener and ended up buying one whole house system with a carbon pre-filter and an under sink reverse osmosis. Quotes to install systems like this with parts and labor can be so expensive nowadays, so I felt the best way to minimize the expenses was to buy the system separately and pay for the install. I received half a dozen estimates for the install, and I was most impressed with the Radiant Water. Not only are their prices competitive, they are just honest, knowledgeable, and shot it straight with me. Ryan, the person who gave me the estimate was the same person who installed it, which I requested because this guy is fantastic! Super professional and helpful during his visit! He even pointed out an issue with my dishwasher, which I knew existed but didn't know how to fix. He showed me how to fix it and probably would've fixed it for me if he had the right part with him that day. A lot of companies are nickel and diming consumers for everything, but not these guys. Their install looks great and very professional and it has been running for a week now with no issues and of course, they told me call them if issues arise and they'll come out to fix it. Highly recommend you give these guys a shot! read more

Called for an estimate. Pat returned my call within a few hours and was able to get a crew out that day. I had a new water softener installed. Ryan was terrific. He was patient and courteous. No upselling or hidden charges. I highly recommend this outfit. read more

Radiant Water - Water Purification Services Near Me - Orange, California

Wonderful, knowledgeable people! I'm totally satisfied with my new water softener. Installation was quick and easy and the price was fair.

This review is way overdue. My daughter's eczema was getting worse and it took me about a week looking for the cause around the house. I finally realized it could be our water because she was crying during bath time. She literally told me her skin was "ouchy" then I started calling family owned companies for quotes. Overall, three companies gave me a good deal including Pat. What made me decide to get his business was because he was personable and very efficient. He will not sell you something you do not need. He gave me a quote for a softener but after considering the elements that are currently in our city water, I decided to upgrade to a whole house filtration and softener and RO ALKALINE drinking water. Also, I asked their team to bypass my sprinklers permanently. Other vendors told me to buy a bypass timer and have a gardener do the plumbing. I did not settle for that because I do not want my warranty to be voided for being tampered by another company. Moving forward, installation was 12 days after the assessment but I called Pat the next business day because I can't bathe my daughter while she was screaming. He was able to arrange an earlier installation for me and it took about 2-3 days for our water to cycle and that was the answer for my daughter's skin issues. We rarely have flare ups and that means less steroid use. I highly recommend Pat for your water filtration needs. read more

100% would recommend over and over again. Very honest and affordable. We thought we needed a water softener and he could've easily lied and sold us one. Instead, he fixed ours with just a service. I am so very thankful for him! I will definitely remember to use them for any future repairs or replacements! read more

Great customer service - highly recommend. Purchased a soft water system from Pat in August as part of a major home renovation. While shopping for the right softener I came across Radiant Water and spoke with Pat over the phone for about 20 minutes. He was very friendly and extremely knowledgeable. Although our contractor's plumber took care of the installation of the unit, Pat took the time to pre-program the softener and review the various set-up elements with me to make sure I understood how to operate the unit. I couldn't be happier with the service provided by Pat and will be calling on him and the Radiant Water team for all my families water needs in the future - Thanks! read more

Pat and team are a great local water resource to have. We've had both their RO drinking water and whole home water softener for 15 years or more. Has been operating beautifully. I recently had Pat out to service our water softener with new seals and bits, in which he did it for me same-day! Very thrilled with that type of customer service and would not hesitate to use Pat again for all of my water needs. Thanks! read more

Pat Salver was very patient with me and answered all of my questions. Radiant water was very reasonable in price in fact they were better than any one else's. Brandon, there service technician was on time, very polite, knowledgeable about the product to be installed and efficient. I highly recommend radiant water.. read more

Giving Pat a one star is generous. We bought a water softener system and a reverse osmosis system that fit underneath the kitchen sink a number of years ago. The RO system leaked not soon after we installed it and I called him to get it fixed. He sent 2 techs and had the audacity to charge me a trip charge for the repairs. I wasn't happy but I paid him in full. Fast forward to March 2019, and the water softener he installed hasn't been working for a few months and I decided to give him a call to have him service it since his firm installed the system. I called his office 3 times and got no response. I called him again this morning and finally was able to speak with him. I sensed he was hesitant to pick up the phone and I asked him if he had received my messages. He confirmed he received them and made a lame excuse of saying he had "payment issues" with me in the past! I reminded him that I always paid my bills in full. I'm sorry that I was not satisfied with the leaking RO system. Not my fault. As a responsible consumer I, of course, tried to present my case and asked for a reduced fee at that time. I think it was only fair. Now he doesn't want to come and service the unit he sold me! WOW!!! What an insult! Forgive me for giving your firm another chance... I virtually never write Yelp reviews. NEVER...but in this case, I just had to express my utter dissatisfaction with Pat's customer service. It's ok to sell the equipment and make a profit but when you fail to stand behind your work and service the equipment your company installed that is completely unacceptable. It's not good business practice. I urge you, if you are planning to spend thousands of dollars on a new water softener and RO system, please DO NOT CONSIDER Pat's Water or Radiant Water. THEY DO NOT STAND BEHIND THEIR PRODUCT. They have a beautiful website but that is where it ends. Talk about lipstick on a pig. I thought I would support a local business and I went with Pat initially. I could have gone with other more recognized national brands or have Home Depot or Lowe's install one for me. In hindsight, I should have done that. WHAT A DISAPPOINTING EXPERIENCE!!! read more

I had contacted Pat's through Home Advisor. I received a prompt response. My service needs were a little more technical as my Fleck 7000 valve / timer had a weld separation on the valve assembly. I got the parts under warranty from the distributor who sold us the unit, and I called Pat's out to do the repair in lieu of buying a new valve / timer. Pat's was able to disassemble the valve assembly, replace it, and their technician also adjusted the settings of the unit to make sure it was working properly. So far so good. read more

All of our faucets, toilets were dead, no water came out. We called Radiant Water, they pointed out the reason immediately in our phone conversation which is approved in the reparation. Thanks for their specialty and efficiency, we haven't suffered much for not having water in the house. read more

I found Pat through Home Advisor. I got same day service. Pat looked at my reverse osmosis system and changed filters. Even checked the water connection to my refrigerator which I had problem with. He also repaired and started my water softener running after being abandoned for 7 years. He was very professional and even answered my questions the following day when I called back. I definitely recommend him and will use him again. read more

One of the best water companies I have ever dealt with. They installed a whole house water softener and home charcoal filtration system at a very reasonable price. The very very professional with no hidden costs. The system had provided us with soft filtered water and now we can drink water from the tap and it tastes great. I would highly recommend this company to all my friends and neighbors. Charles Holzner read more

I was so impressed with Pat and his team! He was the most courteous and professional person and offered trustworthy and excellent information. Wouldn't ever go anywhere else! read more

We bought a water softener from Pat (actually it was called Pat's Water) in 1999 and have had only two service calls. One was last week. We use Potassium instead of salt as it is healthier and even in this Pandemic, Pat came over, social distancing, gloves and mask, he proceeded to rebuild our system. I guess after 21 years it was time. The water today is back to it's original feel and soft water. For just a few hundred dollars in 21 years he has maintained an amazing system. Until it stopped working I forgot it was there, except to check the Potassium every few months. A more consummate professional company you won't find and his choice of equipment, well what else has lasted 21 years of every day use. read more

Well, I used Pat's water through a recommendation from my neighbor. I had a few discussions with the owner pat and he won my business by saying "I've been in business for over 20 years and I'm not going anywhere." I did have a programming problem/issue and he was out within an hour. I also had a piping problem and he came immediately, and resolved the issue. He is a great example on he business should be run. He stands behind his product and his workmanship and has always been easy to talk to and professional. I would give Pat's water a 10/10 in all categories!!! If your in the a position of purchasing a water purification system. Make sure to call pat for a quote. read more

Fast response, very friendly, great service and reasonable price. Pat recently came and fixed my old water softener head valve with no problem. He also checked my water and made sure we have soft water in our house. Best experience ever. Highly recommended!! read more

They showed up on time they were clean they didn't leave a mess they were courteous they knew what they were doing and they did an excellent job and I would recommend them to anybody else thanks again guys read more

Professional, knowledgeable and pleasant. Ryan showed up on time, diagnosed the problem with our soft-water electric circuit malfunction. Reasonable prices. Thx. read more

I recently contacted Radiant water because I needed supplies to rebed my whole house carbon filter. I talked to Pat and all I can say is that I am sooooooo glad I found him. Not only did he have the proper carbon media, granular rock and funnel in stock that my tank needed, he also spent a long time with me sharing Tips and Tricks on how to install it like a PRO. He also gave me extra items just in case anything were to break when taking the unit a part (the extra blue clips and silicon came in handy!). Thank YOU Pat, you are a very generous person, a wealth of knowledge and I'm sure glad I now have you in my CONTACTS! Thank you!!! read more

Fourth time using this reliable company! Knowledgeable and reliable, installed and serviced reverse osmosis system.

Best service, & response time on several questions before & after installation! Great people to work with! Couldn't give more praise! Call Pat & company for your new install or for servicing your existing system. You won't be disappointed! read more

Pat's stepson serviced my water softener today and did a great job. He was very personable and thorough. The company specializes in water softeners so you can feel confident you're in good hands. Don't be put off by the small number of reviews. The company also goes by the name Radiant Water which has more reviews. read more

I contacted Pats Water because My system was using an inordinate amount of salt. I got Great service from Ryan. He was on time. He provide me with an easy to understand explanation of how my system works. He showed me how to reset the system clock, how the timers worked, and explained how often my system should be running. He made adjustments to the system which will save me salt and water. I appreciate Ryan's professionalism and practical help. read more