8/22/25 - it doesn't appear that the sales staff are on commission or commission and draw…read more No one approached us. Why? If they were, they would approach customers and try to "sell" the merchandise and not wander or hide behind the cash register. I don't know if the staff can tell the difference between the subtle signs of craftsmanship, Milanese button holes, no taping on the seams of an unconstructed men's jacket, and a schlock job. There are not too many high-end retailers around anymore. Wallach's and Barneys come to mind. There is a lot of high-end, well tailored merchandise. But I didn't see a tailor on site if alterations are needed. Long long ago, in the neighborhood far, far away. I worked at John Wanamaker's in the men's suit department; on commission and salary. I wasn't starving.

Customer service was fantastic! Great selection and amazing staff! I had multiple staff help me…read morethroughout my journey in the store and asked if I needed help. Definitely recommend this store!

I have to say I was super excited to shop in this store. I liked it so much I ended up getting $100…read moreof Torrid cash which I spent online. The thing is, if you end up not liking how something fit, they won't let you exchange it for something else unless the item is the same exact price. The Problem is that the online prices differ from the store price so you end up losing the cash. They don't even consider a store credit or giving the customer an opportunity to pay the difference. So if you must shop here and are using torrid cash of some sort, I would buy something you are sure you are not going to ever return. Or better yet, go to the store and try it on BEFORE you buy so what happened to me doesn't happen to you!

I love this store, the styles the selection, love it. The staff is always super helpful and sweet…read moreand the fans in the fitting rooms?! Genius! 4 stars only because the prices are pretty high, and I wish they'd lower them a bit.

The review is for the service at the Amazon returns and for the assistance with my pricing…read morequestion during self checkout. Although I shop for my wardrobe elsewhere, I was so pleased to see that there was a extensive women's department, which seems to be in need in our region. I was saddened to see that the pride section was missing and I hope they'll be bringing that back for June.

Jen was amazing! She helped my mom sister and I find well fitting bras (which is no easy task)…read moregreat customer service. Considerate and not at all pushy. Plus they had an awesome sale running!

My girlfriend came to shop and I came in looking for two business suits appropriate for speaking…read moreengagements. AILEEN was excellent in serving us. Found EXCELLENT QUALITY (no junk could be found in this store!) clothing at more than reasonable prices. My girlfriend left with a pair of pants that were on sale, and although I did not purchase the two suits, I am DEFINITELY coming back when I get a minimizer bra.

There's always something in Macy's that pops in your mind, the prices compared to other stores…read more Don't get me wrong, I've found a lot of decent selections, particularly in the men's department with it being big. Of course, sales and discounts will help significantly, and there is a decent amount to choose from the racks. During the weekday, it can be a challenge to find assistance compared to the weekends, typical in the retail world of course. All of the departments here are kept up stock-wise, but recovering could definitely be an improvement. No issues at this Macy's.

Don't shop at Macy's if you are a woman in a larger body. They are eliminating their plus size…read moredepartments in many locations, including Poughkeepsie. It has been my go-to store for clothing for close to three decades but now I can't shop there anymore because they don't carry clothing in my size. Yet the petite section remains. There's a word for that...what is it...oh yes-discrimination. Macy's is openly discriminating against women in larger bodies. And their Backstage section is low quality, which is where I've been directed to shop, as well as online. But online shopping isn't the same. This is disappointing news and I will be cancelling my Macy's card.

I love loft but their online customer service is awful. The wait time is long they don't email…read moreback. They are rude on the phone once you get a live person.

Nice clothing and accessories, the workers are very nice and extremely helpful. A very nice…read moresophisticated store!

I never expected to find and purchase my mother-of-the groom dress from the Chic Boutique in…read morePoughkeepsie. I was amazed at the extensive inventory they had. Barbra was a joy to work with in the selection and alteration of my gown.

Awful experience.. if I could rate under one star I would. Customer service is lacking and with so…read moremany other options to purchase dresses in-store and online, there is no reason to shop somewhere that the staff is incompetent and you are not treated with respect. The person I dealt with was rude and unprofessional. STRONGLY ADVISE that you DO NOT shop here. I purchased a dress for an event at their store, which required tailoring. I didn't have any trouble when I bought the dress, with the exception of the employee almost losing my credit card and telling me I didn't give her my card when it was in full sight on the cash register. When I returned later for tailoring, the person that was "helping me" (the same person that almost lost my credit card) did not listen to my request; she had her own agenda regarding what she would do to alter my dress and then proceeded to tell me that I was "confused, didn't know what I was talking about, taking up too much of her time and in her store too long"; I said "I can't believe this is how you treat your customers"; her response was: "I just sold someone a $1000 dress today". I was originally quoted a price for tailoring that she said the employee who quoted me that "gave me the wrong information"; she was asking 1 1/2 times that price. Obviously, I left without leaving the dress there. After reading the other reviews, it looks like I dodged a bullet. Who knows how they would have butchered my dress and I doubt I would have received it back in time for the event. You are able to find the same type of dresses that are better quality at "Stacees" online. Stacees not only will get you the same dress, but it is half the price of what Chic Boutique charges and fitted to your specific measurements, therefore no need for additional money spent on tailoring... plus, the customer service at Stacees is stellar and accommodating. I ended up finding Stacees afterwards, to purchase a dress for my daughter, and they made sure the dress was perfectly sized and arrived with time to spare. I had the dress I bought at Chic Boutique, altered at "Tailorland" (who I would give 5 stars to!) in Newburgh, NY and they did amazing work! I told them exactly what I wanted and they pinned the dress all in a matter of 5 minutes. They did exactly what I requested with no questions asked for even less than the original (lowest) price. Moral of the story.. run from Chic Boutique.

Adorable shop! Prices are exactly on par with quality. Great for basic pieces and timeless gems…read more Friendly staff. Would absolutely recommend to anyone .

I love this place...How did I not know about this wonderful shop. Its cozy and fun! She has…read morewonderful taste, so much to choose from. Gifts for yourself and others. I never leave without some wonderful shirt, sweater or even a gift for my husband. Great place to find that special something. Love it- and love the garage! I have found a few treasures there as well. I love the dog as well! Great feel good place!