Three years in and these guys have been consistently great. Just got the 60k service done on my…read more2022 car, which includes a number of expensive preventive maintenance items. All of them necessary unfortunately. The service writers have been working with me to spread out the services across three service intervals to help ease the "sticker shock" and still get the maintenance done. Did some at the 54k, some more at the 60k, and the last will be done at the 66k. I have dealt with two or three Service Writers through this process and all have been very understanding and willing to help. The service department keeps good records and history of the car which also helps. Words of advice: whatever your car and wherever you take it, don't put off the preventive maintenance! It might be expensive, but it is still cheaper than tearing up your car or getting stranded by the side of the road. Maintenance is cheaper than repairs. Preventive Maintenance is very important to ANY vehicle! Over this time, they have remodeled the lobby and waiting area so it is very comfortable. Free coffee, water, nice bathrooms, etc. They ditched the Lincoln franchise so it is Subaru-only as of 2025. Good experiences and so I keep going back. I'm probably going to buy another car in 2026 and it will probably be from these guys.

I told them I needed to drive to Key West and back for a work trip. They finished up my initial…read moreissues but found a couple of critical issues. They tried to send me home at 5:30 with my tires not being aligned and "dangerously low brake pads" because Jason David he wanted to go home. His words not mine. I said I needed this work done before I drive an hour home. I felt unsafe driving home with my car in that condition. The mechanic said he'd "stay late to finish". While the mechanic was working on my car, the employee named Jason David told me, "If he (the mechanic) works a 4 hour long job and finishes it in 1, then he still gets paid for the 4 hour long job. He gets paid around 200,000 dollars a year." Then I get the bill (attached below). $833 on labor. I think they took advantage of me because they knew I needed the work done on my car right then and there. I am uploading my bill for financial transparency amongst customers. I do not want anyone to get hit with a bill like this. He fixed two additional issues and my bill went up my almost $1000. I had to charge this to my credit card which messed with my credit amount being used which affected my credit score in the middle of me refinancing the car. I am utterly disgusted at this Subaru store. All of my Subaru friends & I have affirmed we are never doing business here again.

Great service and friendly staff! Highly recommend Rainbow GMC for service and sales.read more

PLEASE read my entire experience at Rainbow GMC before deciding to visit…read more I purchased a 2021 GMC Yukon from them. First time I looked at the vehicle was night time, drove it, didn't get a large amount of time to throughly check it out, but my wife and I really liked it. I went back a few days later to sign paperwork and finalize the deal. I told myself to do one more walk around the truck before signing papers. I walked around the truck with it running and heard a tick from the engine. As an owner of an automotive repair facility, I knew exactly what the noise was. The camshaft & lifters needed to be replaced. I called the salesman, who then called the sales manager and had them listen to the noise and they second guessed me but finally said they would bring it to service. Service department called me the next day saying I was correct the camshaft & lifters needed to be replaced. A week later the truck is ready, I go Halloween night to take possession of the vehicle, I get about 20 miles from the dealership on the interstate and the truck kills on me, I call the dealership and they send a tow truck and put me back in our trade in. I get a phone call 2 days later stating the battery was bad. Suspicious, I loaded my family up and left. We didn't make it a mile before the vehicle did the SAME EXACT THING. Again put us back in our trade in. I told them I need to be put in something comparable to what we bought. They didn't want to hear it and brushed me off. I told them about the recall on the engines and they said they will try. Few days later I get a call stating it's needs an engine but the engine is 3 months out! I told them I don't want the vehicle, they stated the deal had been funded and there was nothing they could do. So now my family and I are stuck in our trade In (a smaller vehicle), waiting for our vehicle to be fixed. A month goes by and I get a call the engine came in and truck is ready to go. I go pick it up and everything seems fine. My wife drives it for 2 days and air conditioning quits working. I called and told them I would be bringing it to my shop to look at it have my techs diagnose it, I was told "great because I'm sure the technicians here don't want to see that truck again" I was thinking "wow how unprofessional of a comment" even though I will NEVER bring my vehicle back to rainbow gmc after what my technicians found. The mount that holds the compressor was completely loose, the bolts were missing!!! This caused the plug that goes into the ac compressor to rip and shred the wires. This is extremely dangerous and could have caused additional issues if I didn't catch it soon enough. My skid plate bolts underneath the truck were missing, there is six total and I only had two holding it on. I have pictures and video of all of this. I sent it to my salesman and never heard back. He said someone from management would reach out and I haven't heard a thing from anyone. This dealership has been an absolute nightmare from day one. The customer service, financing to service department, all horrible, communication between each department is lacking. Lack of communication with me as a customer. Please Please! do yourself a favor and do NOT WASTE your valuable time at Rainbow GMC. There are plenty of other dealerships that will sincerely appreciate your business and provide you with the customer service experience you deserve!

I purchase a 2012 Audi v8 vehicle from here motor went out in 2 months, they refused to fix it was…read morelied to when I bought it was told that it was leaking bc a ring around oil pan was just fixed found out it was a lie from Christian brothers nothing had been repaired was I told them they refused to fix anything now I'm going to court with finance company do not buy a vehicle from here they lie just to get it sold and won't fix anything manager is very nasty !

From the owner: Automax Covington is a used car dealership located in Covington, LA. Our mission is to provide…read morequality vehicles at the best prices possible. We offer a wide selection of pre-owned cars, trucks, SUVs, and crossovers. All our vehicles come with a warranty and are certified and inspected by an ASE-certified Mechanic. Our team of experienced sales representatives will help you find the perfect vehicle for your needs. We also have knowledgeable finance experts who can help you secure the most competitive rates available. Stop by Automax Covington today and see for yourself why we are the premier used car dealership in Covington!

Made a all cash offer via phone and asked for the price they would sell vehicle for. They tried the…read moreyou need to come in tactic but I explained I was out of state and all I needed was there price. They never responded to my final text, so either they like cars to sit on the lot and people who do financing thru them, no cash offers, or I guess it is because I am a woman.

BEWARE - SCAM ALERT: This dealership should be absolutely ashamed of how they operate -- or maybe…read morethey should just print "we do shady things" on their business cards and save everyone some time. I came in as a single mom, ready to pay full asking price -- which, by the way, was already over Kelley Blue Book -- and somehow they still found a way to squeeze out more. Enter the $1,300 AutoGuard mystery fee! Never agreed to it, never asked for it, but there it was, baked into the paperwork like it was grandma's secret casserole. Only after I committed did they suddenly inform me it was "non-negotiable." Cute. Salesman Derek, and managers Tom and Paul, pitched me a story that the brakes, tires, and windshield would be fixed before the sale. Fast-forward to post-deposit: plot twist -- "Actually, we'll do that after you pay in full... and you won't get the car till the end of the week." Oh. So now we're playing Dealership Theater? As a cherry on top, I politely warned the next poor soul in the showroom about the scam. The finance manager didn't like that. He marched out and yelled at me in the parking lot for "being disrespectful to their customer." Sir, warning someone about your own shady practices isn't disrespectful -- it's a public service. This place doesn't run on transparency -- it runs on pressure, misdirection, and the hope you'll be too exhausted to fight back. I came expecting a car sale. I left with a PhD in dealership manipulation. At the end of the day, I bought the car -- not because they earned it, but because I'm a struggling mom who needed to get the hell out of there. And guess what? I ran into that customer at the gas and come to find out, they apparently told the next customer that exact same thing -- that I was "going through a bad divorce" Classy. Also, I was told the $1,300 AutoGuard fee was "mandatory and on every car." But when I chatted with that same customer? He said they told him it was totally negotiable. So... which is it? Mandatory for moms, optional for everyone else?? WTF. Disgraceful. And embarrassingly on-brand for 2025.

We recently purchased a vehicle from Eddie Tourelle's Northpark Nissan in Covington and had an…read moreexcellent experience from beginning to end. Brandon Akkawi was our salesperson, and he was incredibly kind, patient, and never once made us feel pressured. He was very knowledgeable about the vehicle we chose and took the time to thoroughly walk us through all of its features and details. Brandon, thank you for making the entire process so easy, enjoyable, and stress-free. We truly appreciate the outstanding customer service!

Every time I visit, I receive excellent service. I usually come here for oil changes and just…read morestopped in for a key fob battery. Everyone is friendly, welcoming, and knowledgeable.

I haven't bought a new car from here, but I have dealt with the Service department several times…read more They have done a great job keeping my old car on the road. It's old and they don't make 'em any more, but the staff at Paretti have never given me attitude or shown any reluctance to work on it. This has happened to me before with other old cars (I keep them a long time if I like them) and service attempts at other dealers (I don't keep them if I don't like them). I find I would rather bring my Mazda here than the local shops I use for my other vehicles. The showroom and waiting areas are modern and clean and comfortable. The staff are friendly and they don't treat me like an idiot who doesn't know anything about cars. The sales guys always try to sell me a new one to replace the old, but they aren't pushy about it. The service work has been great so far - no return trips to straighten out something that didn't get right the first time. I will gladly go back again. When my car finally dies I might go buy the next one from them.

STEALERSHIP! let me…read morestart by saying I had a pleasant time dealing with the sales folks, nothing wrong there. Don't.....DONT even think about dealing with service at this place. I had a FAULTY cracked infotainment screen which Mazda has admitted it is such and I called up the corporate latter and was told it's typically a $500-750 fix (not great but i figured typical dealer markup) , so I go set up a service appointment at the dealership. Ask the service rep how much just to confirm, she goes typically between $500 dollar mark. NOPE NOPE NOPE. THIS STEALERSHIP WANTED NEARLY 2K to fix a screen crack on a screen the size of a IPAD mini. I talked to the rep and she's like don't worry we can definitely lower the price on that. I go look at the price breakdown and they had me near the $400 range for labor ALONE! For what Mazda claims is a 30 minute fix and I even found the technician service guide (all they do is replace the unit with the SAME FAULTY UNIT) they can't be bothered by taking 2 seconds to take the 2 SCREWS off the display and replace the screen (25-100$ DIY Fix FYI). After I called out the service manager about the labor he told me he dropped the labor price! After checking it went down $100 bucks. YA BUDDY STILL 290$ FOR A 12 MINUTE YOUTUBE VIDEO JOB, HOW MANY MAZDA TECHNICIANS DO YOU NEED TO CHANGE A SCREEN. In the end they still wanted nearly 1400 to fix an iPad! Do not service your car here. Wouldn't trust them to fix a damn thing. I'll drive to Gulfport and go to Jay Allen Mazda before I even think about Paretti.

I actually ended up going to their Amite location but for some reason it doesn't come up in Yelp…read more Fortunately both places are managed by Rob so I HIGHLY RECOMMEND THEM....I'll start by suggesting that you look through Bergeron Auto- Chrysler, Dodge, Jeep, Ram on Yelp for a review I (Addie A) wrote about my experience there and you'll see that I've been looking for a Jeep Grand Cherokee for a while, at several dealers without any success. I actually started here at their Covington location but for whatever reason it wasn't meant to be that day, no for anything I would give a negative review for, it just didn't work out, I also went to Hammond, Slidell, and unfortunately Metairie Jeep dealers. Anyway, somehow my husband and I finally ended up at Rainbow CDJ of Amite, my sales person was Claire who instantly made us feel like this just might be the place, then I met Rob the sales manager and Cody the finance manager who just made us feel even better about taking that long 1 hour drive to see what they could offer us. We got there at exactly 1:15pm, by 2:00pm we knew we were going to at least be met half way through negotiations without feeling like we were being taken for fools. Claire gathered all our information including where we had already been, our experience at all places, what we absolutely wanted, what we hoped for and our financial limits, Rob meticulously went through it all with Cody's help, we were thoroughly explained all the "whys" and "why nots" of everything and eventually we were able to make a deal we were all happy with, needless to say before long we were heading to their Covington location to pick up our new Jeep Grand Cherokee which was all shined up and ready to take. Like I said at the beginning of this review, my husband and I HIGHLY RECOMMEND Rainbow CDJ of Amite/Covington. I don't care who is closer to your home, they are for sure worth taking however long the drive may be for you. Finally my husband and I would like to again thank Claire, Rob and Cody once again for all of their help, you guys are AWESOME!!! #RainbowCDJofAmiteRocks #BFFs #NoNeedToGoAnywhereElse #ILoveMyJeepGrandCherokee2019

ran my credit well over 10 times. kept "wanting to make a deal" so they would step out go back and…read moreforth talking and then come back in multiple times, come to find out they were running my credit multiple times each time! forced to buy warranties if I wanted a second key, sold me a car with a cracked windshield, didn't even offer to fix until after I purchased the vehicle. Couple weeks later taillights go out and get no response from dealership or saleswoman once I explained the issue. Other little issues here and there I noticed about the car before I purchased they told me just to make a warranty claim after so many days, they didn't even want to fix it! Was promised all these things under the sun to maybe only get one or two actually given to me. Very upsetting company to do buisness with, will be having to contact a lawyer after this one since my credit has now tanked!

Three issues with my vehicle remain unresolved, and not a single one was repaired. The rear…read morepassenger door lock still does not unlock, and the service manager brushed off the fact that the phone charging pad doesn't work by claiming it doesn't work on any car like mine, so apparently it was "pointless" to replace it. That's their excuse for doing nothing. Meanwhile, they had no problem happily charging me $80 for an oil change, while ignoring the actual problems I brought my car in for. What makes this even worse is that I wanted these issues fixed before my warranty expires and now, because I have no choice but to drive the car daily, it will likely be out of warranty by the time I can take it to another dealership that actually does their job. This service department was dismissive, deceptive, and clearly more interested in collecting money than standing by their customers. I will NEVER bring my vehicle here again, and I will make sure everyone I know avoids this dealership too.

i purchased my first car here this past june, a 25 red civic sport. this is a solid dealership, i'm…read moresuper grateful i could get to work with tim and daniel, they were incredible. no-nonsense, right to the point, basically everything you'd want. i'd honestly braced for the insane dealership markups and the bizarre offers, but i didn't get that here. the actual paying part was much easier than i'd anticipated, and even when getting it insured, the guy was super honest and upfront. i'm glad that the guys i worked with were honest and no-bs, it's a really good look