I've bought and serviced multiple cars here and would highly recommend the sales and service…read moredepartments!

Three years in and these guys have been consistently great. Just got the 60k service done on my…read more2022 car, which includes a number of expensive preventive maintenance items. All of them necessary unfortunately. The service writers have been working with me to spread out the services across three service intervals to help ease the "sticker shock" and still get the maintenance done. Did some at the 54k, some more at the 60k, and the last will be done at the 66k. I have dealt with two or three Service Writers through this process and all have been very understanding and willing to help. The service department keeps good records and history of the car which also helps. Words of advice: whatever your car and wherever you take it, don't put off the preventive maintenance! It might be expensive, but it is still cheaper than tearing up your car or getting stranded by the side of the road. Maintenance is cheaper than repairs. Preventive Maintenance is very important to ANY vehicle! Over this time, they have remodeled the lobby and waiting area so it is very comfortable. Free coffee, water, nice bathrooms, etc. They ditched the Lincoln franchise so it is Subaru-only as of 2025. Good experiences and so I keep going back. I'm probably going to buy another car in 2026 and it will probably be from these guys.

Great service and friendly staff! Highly recommend Rainbow GMC for service and sales.read more

PLEASE read my entire experience at Rainbow GMC before deciding to visit…read more I purchased a 2021 GMC Yukon from them. First time I looked at the vehicle was night time, drove it, didn't get a large amount of time to throughly check it out, but my wife and I really liked it. I went back a few days later to sign paperwork and finalize the deal. I told myself to do one more walk around the truck before signing papers. I walked around the truck with it running and heard a tick from the engine. As an owner of an automotive repair facility, I knew exactly what the noise was. The camshaft & lifters needed to be replaced. I called the salesman, who then called the sales manager and had them listen to the noise and they second guessed me but finally said they would bring it to service. Service department called me the next day saying I was correct the camshaft & lifters needed to be replaced. A week later the truck is ready, I go Halloween night to take possession of the vehicle, I get about 20 miles from the dealership on the interstate and the truck kills on me, I call the dealership and they send a tow truck and put me back in our trade in. I get a phone call 2 days later stating the battery was bad. Suspicious, I loaded my family up and left. We didn't make it a mile before the vehicle did the SAME EXACT THING. Again put us back in our trade in. I told them I need to be put in something comparable to what we bought. They didn't want to hear it and brushed me off. I told them about the recall on the engines and they said they will try. Few days later I get a call stating it's needs an engine but the engine is 3 months out! I told them I don't want the vehicle, they stated the deal had been funded and there was nothing they could do. So now my family and I are stuck in our trade In (a smaller vehicle), waiting for our vehicle to be fixed. A month goes by and I get a call the engine came in and truck is ready to go. I go pick it up and everything seems fine. My wife drives it for 2 days and air conditioning quits working. I called and told them I would be bringing it to my shop to look at it have my techs diagnose it, I was told "great because I'm sure the technicians here don't want to see that truck again" I was thinking "wow how unprofessional of a comment" even though I will NEVER bring my vehicle back to rainbow gmc after what my technicians found. The mount that holds the compressor was completely loose, the bolts were missing!!! This caused the plug that goes into the ac compressor to rip and shred the wires. This is extremely dangerous and could have caused additional issues if I didn't catch it soon enough. My skid plate bolts underneath the truck were missing, there is six total and I only had two holding it on. I have pictures and video of all of this. I sent it to my salesman and never heard back. He said someone from management would reach out and I haven't heard a thing from anyone. This dealership has been an absolute nightmare from day one. The customer service, financing to service department, all horrible, communication between each department is lacking. Lack of communication with me as a customer. Please Please! do yourself a favor and do NOT WASTE your valuable time at Rainbow GMC. There are plenty of other dealerships that will sincerely appreciate your business and provide you with the customer service experience you deserve!

I purchase a 2012 Audi v8 vehicle from here motor went out in 2 months, they refused to fix it was…read morelied to when I bought it was told that it was leaking bc a ring around oil pan was just fixed found out it was a lie from Christian brothers nothing had been repaired was I told them they refused to fix anything now I'm going to court with finance company do not buy a vehicle from here they lie just to get it sold and won't fix anything manager is very nasty !

From the owner: Automax Covington is a used car dealership located in Covington, LA. Our mission is to provide…read morequality vehicles at the best prices possible. We offer a wide selection of pre-owned cars, trucks, SUVs, and crossovers. All our vehicles come with a warranty and are certified and inspected by an ASE-certified Mechanic. Our team of experienced sales representatives will help you find the perfect vehicle for your needs. We also have knowledgeable finance experts who can help you secure the most competitive rates available. Stop by Automax Covington today and see for yourself why we are the premier used car dealership in Covington!

BEWARE - SCAM ALERT: This dealership should be absolutely ashamed of how they operate -- or maybe…read morethey should just print "we do shady things" on their business cards and save everyone some time. I came in as a single mom, ready to pay full asking price -- which, by the way, was already over Kelley Blue Book -- and somehow they still found a way to squeeze out more. Enter the $1,300 AutoGuard mystery fee! Never agreed to it, never asked for it, but there it was, baked into the paperwork like it was grandma's secret casserole. Only after I committed did they suddenly inform me it was "non-negotiable." Cute. Salesman Derek, and managers Tom and Paul, pitched me a story that the brakes, tires, and windshield would be fixed before the sale. Fast-forward to post-deposit: plot twist -- "Actually, we'll do that after you pay in full... and you won't get the car till the end of the week." Oh. So now we're playing Dealership Theater? As a cherry on top, I politely warned the next poor soul in the showroom about the scam. The finance manager didn't like that. He marched out and yelled at me in the parking lot for "being disrespectful to their customer." Sir, warning someone about your own shady practices isn't disrespectful -- it's a public service. This place doesn't run on transparency -- it runs on pressure, misdirection, and the hope you'll be too exhausted to fight back. I came expecting a car sale. I left with a PhD in dealership manipulation. At the end of the day, I bought the car -- not because they earned it, but because I'm a struggling mom who needed to get the hell out of there. And guess what? I ran into that customer at the gas and come to find out, they apparently told the next customer that exact same thing -- that I was "going through a bad divorce" Classy. Also, I was told the $1,300 AutoGuard fee was "mandatory and on every car." But when I chatted with that same customer? He said they told him it was totally negotiable. So... which is it? Mandatory for moms, optional for everyone else?? WTF. Disgraceful. And embarrassingly on-brand for 2025.

Made a all cash offer via phone and asked for the price they would sell vehicle for. They tried the…read moreyou need to come in tactic but I explained I was out of state and all I needed was there price. They never responded to my final text, so either they like cars to sit on the lot and people who do financing thru them, no cash offers, or I guess it is because I am a woman.

Every time I visit, I receive excellent service. I usually come here for oil changes and just…read morestopped in for a key fob battery. Everyone is friendly, welcoming, and knowledgeable.

We recently purchased a vehicle from Eddie Tourelle's Northpark Nissan in Covington and had an…read moreexcellent experience from beginning to end. Brandon Akkawi was our salesperson, and he was incredibly kind, patient, and never once made us feel pressured. He was very knowledgeable about the vehicle we chose and took the time to thoroughly walk us through all of its features and details. Brandon, thank you for making the entire process so easy, enjoyable, and stress-free. We truly appreciate the outstanding customer service!

I haven't bought a new car from here, but I have dealt with the Service department several times…read more They have done a great job keeping my old car on the road. It's old and they don't make 'em any more, but the staff at Paretti have never given me attitude or shown any reluctance to work on it. This has happened to me before with other old cars (I keep them a long time if I like them) and service attempts at other dealers (I don't keep them if I don't like them). I find I would rather bring my Mazda here than the local shops I use for my other vehicles. The showroom and waiting areas are modern and clean and comfortable. The staff are friendly and they don't treat me like an idiot who doesn't know anything about cars. The sales guys always try to sell me a new one to replace the old, but they aren't pushy about it. The service work has been great so far - no return trips to straighten out something that didn't get right the first time. I will gladly go back again. When my car finally dies I might go buy the next one from them.

Very happy with the process of purchasing and doing maintenance here, great experience overall and…read moredefinitely one of the nicer dealerships in Metairie

The crew over at Rainbow took real good care of me from start to finish. Bought a used vehicle had…read moresome small issues with it they fixed it right away! Connor was my salesman! Did exactly what he said he was going to do.

I had a great experience buying my first vehicle from this dealership. The guys were helpful and…read moremade the process smooth and easy.

I got this text from HoC this morning:…read more Hello Petunia (it's her car), this is your Service Concierge with Honda of Covington. Thanks for allowing us to service your [ride]! Is there anything we could've done to give you a more excellent experience? My response: "Ha ha ha, I guess you could have come and picked the vehicle up, then dropped it off to me...or filled the tank, like any of us can afford that. Nope, you guys have been excellent to us since they day we bought the car. I still remember the name of the first dude that serviced our ride, if that tells you anything about how much we appreciate the service." We bought our ride from these folks in 2018 and have been super-happy with the service department since. My kid had bought a car from them the year before and the finance guy, Micah, still remembered my name...and the model of the car my daughter bought. That's customer care. Or, maybe I was a sucky customer and memorable for my level of suck? Nah.

I will never purchase another vehicle from them. I brought my car in for an oil change and the…read moreradar kept saying it was obstructed, so no driver assists, cruise control, or anything else would work. I was told that it needed a new radar, and bracket, and that it would cost almost $2300.00 to fix. I declined having them repair it. I decided I would take a look at it since the combined total of that radar and bracket if bought from amazon was about $180.00. I popped the radar cover off the front of the bumper and noticed that the radar seemed dislodged from the bracket. I then pushed on it. It immediately clicked into place and has worked ever since. $2300.00 for a repair that needed 0 parts and about 5 minutes of labor........ I'm guessing that since I just paid my car off Im not worth the hassle anymore? Or maybe they are trying to get me to trade it in? Whatever the case they lost what would have been a repeat customer. Guess Ill try Toyota next. And I almost forgot, as soon as I hit the interstate with it after the oil change the metal shroud under the engine caught wind and bent down to scrape the road every time I went over a bump. Once I made it to work I bent it back in place and replaced the bolts they either left out, or left loose enough to fall out........ Should probably check my drain plug too since it was left loose on a previous oil change and dripped oil on my drive way.......