Great service and friendly staff! Highly recommend Rainbow GMC for service and sales.read more

PLEASE read my entire experience at Rainbow GMC before deciding to visit…read more I purchased a 2021 GMC Yukon from them. First time I looked at the vehicle was night time, drove it, didn't get a large amount of time to throughly check it out, but my wife and I really liked it. I went back a few days later to sign paperwork and finalize the deal. I told myself to do one more walk around the truck before signing papers. I walked around the truck with it running and heard a tick from the engine. As an owner of an automotive repair facility, I knew exactly what the noise was. The camshaft & lifters needed to be replaced. I called the salesman, who then called the sales manager and had them listen to the noise and they second guessed me but finally said they would bring it to service. Service department called me the next day saying I was correct the camshaft & lifters needed to be replaced. A week later the truck is ready, I go Halloween night to take possession of the vehicle, I get about 20 miles from the dealership on the interstate and the truck kills on me, I call the dealership and they send a tow truck and put me back in our trade in. I get a phone call 2 days later stating the battery was bad. Suspicious, I loaded my family up and left. We didn't make it a mile before the vehicle did the SAME EXACT THING. Again put us back in our trade in. I told them I need to be put in something comparable to what we bought. They didn't want to hear it and brushed me off. I told them about the recall on the engines and they said they will try. Few days later I get a call stating it's needs an engine but the engine is 3 months out! I told them I don't want the vehicle, they stated the deal had been funded and there was nothing they could do. So now my family and I are stuck in our trade In (a smaller vehicle), waiting for our vehicle to be fixed. A month goes by and I get a call the engine came in and truck is ready to go. I go pick it up and everything seems fine. My wife drives it for 2 days and air conditioning quits working. I called and told them I would be bringing it to my shop to look at it have my techs diagnose it, I was told "great because I'm sure the technicians here don't want to see that truck again" I was thinking "wow how unprofessional of a comment" even though I will NEVER bring my vehicle back to rainbow gmc after what my technicians found. The mount that holds the compressor was completely loose, the bolts were missing!!! This caused the plug that goes into the ac compressor to rip and shred the wires. This is extremely dangerous and could have caused additional issues if I didn't catch it soon enough. My skid plate bolts underneath the truck were missing, there is six total and I only had two holding it on. I have pictures and video of all of this. I sent it to my salesman and never heard back. He said someone from management would reach out and I haven't heard a thing from anyone. This dealership has been an absolute nightmare from day one. The customer service, financing to service department, all horrible, communication between each department is lacking. Lack of communication with me as a customer. Please Please! do yourself a favor and do NOT WASTE your valuable time at Rainbow GMC. There are plenty of other dealerships that will sincerely appreciate your business and provide you with the customer service experience you deserve!

I purchase a 2012 Audi v8 vehicle from here motor went out in 2 months, they refused to fix it was…read morelied to when I bought it was told that it was leaking bc a ring around oil pan was just fixed found out it was a lie from Christian brothers nothing had been repaired was I told them they refused to fix anything now I'm going to court with finance company do not buy a vehicle from here they lie just to get it sold and won't fix anything manager is very nasty !

From the owner: Automax Covington is a used car dealership located in Covington, LA. Our mission is to provide…read morequality vehicles at the best prices possible. We offer a wide selection of pre-owned cars, trucks, SUVs, and crossovers. All our vehicles come with a warranty and are certified and inspected by an ASE-certified Mechanic. Our team of experienced sales representatives will help you find the perfect vehicle for your needs. We also have knowledgeable finance experts who can help you secure the most competitive rates available. Stop by Automax Covington today and see for yourself why we are the premier used car dealership in Covington!

BEWARE - SCAM ALERT: This dealership should be absolutely ashamed of how they operate -- or maybe…read morethey should just print "we do shady things" on their business cards and save everyone some time. I came in as a single mom, ready to pay full asking price -- which, by the way, was already over Kelley Blue Book -- and somehow they still found a way to squeeze out more. Enter the $1,300 AutoGuard mystery fee! Never agreed to it, never asked for it, but there it was, baked into the paperwork like it was grandma's secret casserole. Only after I committed did they suddenly inform me it was "non-negotiable." Cute. Salesman Derek, and managers Tom and Paul, pitched me a story that the brakes, tires, and windshield would be fixed before the sale. Fast-forward to post-deposit: plot twist -- "Actually, we'll do that after you pay in full... and you won't get the car till the end of the week." Oh. So now we're playing Dealership Theater? As a cherry on top, I politely warned the next poor soul in the showroom about the scam. The finance manager didn't like that. He marched out and yelled at me in the parking lot for "being disrespectful to their customer." Sir, warning someone about your own shady practices isn't disrespectful -- it's a public service. This place doesn't run on transparency -- it runs on pressure, misdirection, and the hope you'll be too exhausted to fight back. I came expecting a car sale. I left with a PhD in dealership manipulation. At the end of the day, I bought the car -- not because they earned it, but because I'm a struggling mom who needed to get the hell out of there. And guess what? I ran into that customer at the gas and come to find out, they apparently told the next customer that exact same thing -- that I was "going through a bad divorce" Classy. Also, I was told the $1,300 AutoGuard fee was "mandatory and on every car." But when I chatted with that same customer? He said they told him it was totally negotiable. So... which is it? Mandatory for moms, optional for everyone else?? WTF. Disgraceful. And embarrassingly on-brand for 2025.

Made a all cash offer via phone and asked for the price they would sell vehicle for. They tried the…read moreyou need to come in tactic but I explained I was out of state and all I needed was there price. They never responded to my final text, so either they like cars to sit on the lot and people who do financing thru them, no cash offers, or I guess it is because I am a woman.

Every time I visit, I receive excellent service. I usually come here for oil changes and just…read morestopped in for a key fob battery. Everyone is friendly, welcoming, and knowledgeable.

We recently purchased a vehicle from Eddie Tourelle's Northpark Nissan in Covington and had an…read moreexcellent experience from beginning to end. Brandon Akkawi was our salesperson, and he was incredibly kind, patient, and never once made us feel pressured. He was very knowledgeable about the vehicle we chose and took the time to thoroughly walk us through all of its features and details. Brandon, thank you for making the entire process so easy, enjoyable, and stress-free. We truly appreciate the outstanding customer service!

Jade and the gang were awesome! Great facility, friendly people and no hard pressure tactics.read more

I haven't bought a new car from here, but I have dealt with the Service department several times…read more They have done a great job keeping my old car on the road. It's old and they don't make 'em any more, but the staff at Paretti have never given me attitude or shown any reluctance to work on it. This has happened to me before with other old cars (I keep them a long time if I like them) and service attempts at other dealers (I don't keep them if I don't like them). I find I would rather bring my Mazda here than the local shops I use for my other vehicles. The showroom and waiting areas are modern and clean and comfortable. The staff are friendly and they don't treat me like an idiot who doesn't know anything about cars. The sales guys always try to sell me a new one to replace the old, but they aren't pushy about it. The service work has been great so far - no return trips to straighten out something that didn't get right the first time. I will gladly go back again. When my car finally dies I might go buy the next one from them.

The crew over at Rainbow took real good care of me from start to finish. Bought a used vehicle had…read moresome small issues with it they fixed it right away! Connor was my salesman! Did exactly what he said he was going to do.

By far the worst dealership I've ever been to. Promises over the phone to my daughter about a…read morevehicle and a price point she could afford, to only get their and they wanted $300 more a month, putting it out of her price range. What the shotty salesman Craig did not expect was that Dad was coming to buy the car. After test drive and utilizing my only financial bank decisions and strong credit, the price magically came down the $300. Imagine that. At signing promises of two car keys and wiper blades were made. Then papers handed over to notice numerical part of address was incorrect. Explained that too late as already processed with DMV so I would have to go there and correct myself. I was then told it was too late in the evening to have the car detailed and I could pick up the next day. Upon arrival what a surprise, only 1 key and no wiper blades. The answer Craig gave me was that he would mail them to me. I went back in to complain. As I walked into the main office where all of the employees were hanging out in, one person asked what I needed. When I attempted to explain, they all laughed and said typical Craig. Needless I once again got no assistance. We are now 2 months later, the temporary license plate has expired, and I still have no plate. My daughter drove in town to try and pick up, and they told her sorry and they placed a 5 day extension plate on it and told her try back next week. Rather ridiculous that she lives over an hour away, and will now have to leave work early next week, whether they have the real plate yet, as they will only honor additional temp plates in 5 day increments. I called and spoke to multiple people, to finally get a manager, which only told me that he wishes I would of gotten with him sooner when all of this started, as he could of helped, yet now its kind of late and all we can do is come back every five days to update the temp tag from over an hour away. NEVER AGAIN and Hope this Reaches someone with Kids as attempting to save you the hassle. If were for me and my vehicle, I'd drop it back off and leave it.