Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

I'm up in Tacoma visiting family and the splash guard thing above the front right tire has come…read moreloose and is grinding against the tires when I drive. I called Precision hoping someone might be able to help me get it secured so I can drive home safely tomorrow. They got me right in! Like immediately, AND they aren't even charging me. I am literally considering waiting until I come back up next month to have them do the necessary repairs. Highly recommend

I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

Scam alert: Blatant overcharging Buyer beware. My car show a…read morelot of warning lights on board. I took my car to Matsenko Auto Shop for a routine alignment and ended up getting scammed out of $590. They used sweet words to lure me in. They told me everything about they have to do check and work on all sensors to make sure my car working perfectly. That why I agree let them repair my car. But they do notthing in my car just using their computer to clear codes then return car to me within 1 hours. When I looked into standard pricing later, I realized just how badly I had been taken advantage of. Charging over $500 for a basic alignment is completely unacceptable and dishonest. More than a week warning lights issues come back I did call let them know about that they ask me bring my car back to them for check it. When i bring my car to their shop they ask me pay the same prices 500$ more to do that again. And replace all suspension. Bad customer service. No professional with customer. Look elsewhere for a mechanic who actually has integrity.

The…read more These guys did a beautiful custom paint job on my 2021 dodge durango hellcat.

A big shout out to Lakewood Collision, Vadim & his team did a fantastic work on my car, He goes out…read moreof his way to make sure his customers are happy, My car looks amazing, like brand new again, I highly recommend them! Thank you for making my car look beautiful again!

I took my car into J& J to have them look at a dent made by a hit and run . Amber set the…read moreappointment over the phone. Shelby came out to survey the damage. She brought one of the guys out to take a look at it They were so empathic and offered a solution right there on the spot. I was so thrilled I gave their technician a hug. I would recommend this company hands down for any body work you ever need on your vehicle. Their the "best" in my book. Judy M

I gave this place one star because I used to go there and get good service since Chad took over as…read moremanager and a couple of the other people I use to trust left. It's been nothing but going down hill they scammed me and my insurance company I'm sure I'm not the only one they have scammed I want ever go there again. Chad and the owner are crooks they should not be in business they will total your car in hopes that they can buy and sell chad went to my insurance company 3 times for more money until they said enough it's a total this was a 2024 car with front bumper accident that my wife really loved this car do not trust this company

Steve was great to work with. They accidentally chipped a little paint, so they had the whole trunk…read moredoor painted. My only issue is, the paint shop, not affiliated with Auto FX, did not communicate well on how long the process would take. In total, I took 2.5 days of vacation to have emblems replaced on my car. But, Steve and the crew are very friendly and Steve understood my frustration.

I had two great experiences. I had my sunroof in my car the motor went out. The second time I had…read morenew low beams headlights in my older Mercedes updated and now I can see at night. Both jobs were done to perfection. And Steve explained everything in great detail. The price was very reasonable.

Good service. Friendly. Knowledgable. Car was done on schedule. Although I don't think Oil…read moreChanges should take three hours. Typical shop. They want to charge $260 est to change cabin filter. It's literally two screws and a $17 filter. $165 est. to change air filter. Four clips. Didn't even get my ands dirty. 8min Job. Welcome to BMW I guess. Had a problem I told them about. Knew what it took to fix. Hooking up scanner. Pushing a few buttons. $106. ‍. An oil change, inspection and a quick OBD scan cost me $225 after a $50 coupon. I'm sure that's common pricing for Auto work so I'm not going to knock them.

The ladies at the reception desk seem to have experience in servicing customers that need help…read more Definitely need to be cautious of them because they will finesse you into buying a part for your vehicle that doesn't even need repair. Then, will quote you for more work after not fixing the initial problem. Could also be the technicians not giving the right information. Who knows, but at this point never will I ever bring my vehicle back to this shop. For the amount this shop charges you, you might as well go to the actual dealership.

John and his crew made my car look like new after my accident. They did a beautiful job. It looked…read moreso pretty and clean when they finished that I parked it until the weather was nice. Definitely recommend this place for autobody work! Very friendly and nice people work there.

Vehicle was delivered here by my insurance company for repairs after a minor collision. A month…read morelater they told me it was ready. The bumper they installed was not prepped at all before they painted it, it still had flashing from the injection molding process around the edges. The paint that was applied is wavy. The bumper is loose and there is a gap between the drivers side headlight and the bumper. The paint is already scuffed and worn through from the flexing under the headlight. They replaced the electric grill shutter but didn't know what they were doing so they contracted out the work to Airbag Services. Apparently Airbag Services doesn't know what they are doing either. We were told the vehicle was completed so we picked it up and pointed out the problems with the paint and loose bumper. The manager, Robert, couldn't be found so they sent out a service tech to go over our concerns. (By the way Robert was at lunch in his vehicle that was parked literally beside our vehicle. I even called his name and he looked up but wouldn't speak to us.) The service tech said that the bumper work was the "best they could do" and that Robert had already signed off on the repairs as being completed and satisfactory. We took pictures and videos of the problems and sent them into GEICO. In the mean time we picked up the vehicle and drove it home while waiting on GEICOs response. On the way home the Engine Auto Start/Stop function stopped working. Once home the Service Engine Soon Light came on and the vehicle will not start. The battery is not dead because all of the lights function and do not dim when the ignition switch is pressed. The car is being towed to a dealer tomorrow to figure out what they messed up in the electronics and then will going back into the shop again to get the bumper repaired. GEICO has been receptive and they are trying to remedy the situation. I just hope it doesn't have to go anywhere near Lakewood Auto Body ever again.

This is the fourth vehicle 2025 Honda CR-V Nice black window…read moretint I've had custom auto tint and every time they go above and beyond to make sure the customer is 100% satisfied. The process is quick and straightforward and the job is very well done! I recommend anyone to this place for any jobs to their car. Thanks

Absolutely blown away by the service here! I brought my Bronco in same day without an…read moreappointment--right near closing time--and he still took it in, promising to have it ready by the next morning. True to his word, it was done on time and looked amazing. The tint is flawless, and the attention to detail shows. On top of that, the price was significantly lower than every other place I got quotes from, which honestly shocked me given the high quality of work. Super friendly, professional, and efficient. I'll definitely be bringing my other vehicle here soon. Highly recommend!