Went and got the kids dinner to go tonight and was very pleased with not only the delicious food but the AMAZING CUSTOMER SERVICE AND HELPFUL information from the young lady at the window around 8 pm . She was so great and answered all of our questions about the reward program with no frustration but simply wanting to spread the ONE LOVE spirit! The area around it is very nice and accessible! read more

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Waited 15 minutes for "Fast Food." The fries and the toast were cold. Never again. Staff was very busy "on their cell phones." read more

I ordered through the drive-through and asked for my chicken to be well done or extra crispy because I don't like soggy chicken. I checked my food on the way out of the parking lot I indeed had soggy chicken, and I quickly turned around to get a remake. I went inside this time and the cashier didn't have a clue on what I was talking about. I didn't get a little frustrated and I just asked her to refund me because I did not feel like explaining everything over again. She got her manager. I asked her manager for a refund, and he printed out a receipt and pointed at the website on the bottom of the receipt and tell me that that's where I could get my refund.. I've never heard of that a day in my life and I paid cash. Why do I have to wait to reach out to someone online to get a refund especially when I pay paper cash to them why can't they just refund me my money so he has to call his general manager, and I guess his general manager gave him the OK to give me a refund which I shouldn't have to wait around for that long just for them to get their things together in order to give me my refund. First and last time at this location. read more

I came around 11:30. The service was fast. But it was fast for a reason because they did not pay attention to anything I said . I ordered 2 extra canes sauce which I did not receive and was still charged for. My drinks were made without ice so it was warm. The employee seemed like she did not want to be there and did not say a word even after we said thank you nicely . This was a horrible expirencr oh and I found a hair in my food and I'm getting an itchy sensation in my throat this has never happened before . WORST LOCATION IN DFW. read more

I decided to give Raising Cane's another try, but once again I was severely disappointed. Prices have gone up, yet the chicken strips are noticeably smaller than they used to be, and the portions of the sides have also shrunk. To make matters worse, the customer service was absolutely terrible. Once bitten, twice shy--I won't be coming back. This franchise should be ashamed of how far it has fallen. read more

Skip this joint for sure . First off, over $12 for 3 "FINGERS" that should be called "NUGGETS." Not tender at all, in fact tough, chewy and soggy. Fries lukewarm at best. Again, soggy and no ketchup even after I asked for it at the drive thru. Sauce ... certainly nothing special. Half of hot dog bun... keep it, the dog wouldn't even eat it. Friendly guy out in the drive thru lane taking orders (a chick-fil-a thing) but that's about where it ends for me. Note to thyself ... NO to Raising Cane's read more

I literally have a love hate relationship with Cane's. Regardless, I do like the food. I decided to have this for dinner. I ordered and went to the window to pick up my food. All my friends know that I am big on customer services. The young man that opened the window was amazing. He knows how to treat customers. I was so surprised by his amazing customer service that I completely forgot to ask him his name. Yea...I kicked myself a couple of times. I checked the receipt and the name on the receipt said Markese. If this is his name, RC you have an amazing, nice, and friendly employee. He definitely should be a trainer. Whoever hired him did a great job. Good job Markese...keep up the great work!!! read more

The best part of the visit was the friendly staff. They took a picture of me with FLAVA flavor. read more

Raising Cane's Chicken Fingers - FLAVA FLAAAAV - Fast Food Near Me - Addison, Texas

Listen I don't eat this trash to begin with. But my kids like it so I occasionally give in and let them eat sub par food like Canes . But how hard is it to correctly fry French fries and chicken? Apparently extremely hard if you go to this location. And to top it off we waited in line a solid 15 minutes for cold disgusting food. read more

Please fully cook the tenders so the breading crisps. So sad when only 1 of the tenders is properly cooked.

I eat at Caines on a regular basis and I was in shock how small the chicken strips were at this location. Three piece combo ten bucks and the chicken was no joke two and half inches. More like nuggets than strips. Not worth the price. I will try another location soon and it had better be what I expect. I know chicken prices have increased but come on. read more

Great service clean interior nice employees Food is VERY fresh and tastes 10/10 Team members (Including manager) are very friendly! read more

Overal the service is very poor. Not a lot of people in line but still had to wait like 10 more minutes after getting my drink in the driveway for food to be ready. Was asked to pull forward and they brought my order and didn't have my bread nor the condiments I asked for. And they seemed bothered when I asked them to correct it. Also the taste of the food was super bland not like other locations. read more

Oh em golly goodness I just love my chicken sandwich it was so yummy in my tummy it made my heart happy

2019 Yelp 120 Challenge - #21 I love Raising Cane's!!! My food is always hot and fresh and I quickly get what I want. My favorite is the 3 finger combo or the box combo. The box combo is more popular and it comes with Toast, Fries, Slaw, and 4 chicken Strips. You are welcome to substitute your slaw for extra toast, or fries. This locations nickname (KABOOM TOWN) comes from their location in Addison, Texas, because they have the largest fireworks show in DFW held annually on Independence Day. I suggest Raising Cane's if your are in the need for fast service and delicious food. You will also love their delicious signature sauce. read more

Coming in late, just looking for a quick bite before hitting the sack. Saw this raising Canes and decided to pull in. Ordered the box which is way more food than anyone needs to eat but the way the menu is set up it tends to be the most common thing I order. I'll start off by saying I'm not a huge fan of any drive through restaurants such as this however, most of the time their quality is pretty consistent no matter which location I go to. This trip was just so. I used the drive-through, Service was very prompt. The young man did an excellent job with putting the order together and making sure I had everything that I needed. He was very polite and made the experience very pleasurable. The food was hot and fresh and just as I would expect. I find myself in this area pretty regularly and will always keep this location in mind for a quick, fresh, consistent meal. read more

Raising Cane's Chicken Fingers - The Box - Fast Food Near Me - Addison, Texas

The day I first tasted Cane's Chicken Fingers is the day that I knew goodness still existed in the world. A single tear rolLed down my cheek as the savory secret sauce, which was definitely engineered in a hidden government facility, who's name rhymes with "Smarea feety-wan", touched my tongue... (fighting baCk tears)... NAY, touched my soul. I knew that life would never be the same.. The beautiful bouquet of crinkle fries, and the Smithsonian worthy Texas Toast, frame the Chicken Tenders like shimmering ocean water of a Tahitian sunset. One bite, and it's impossible not to believe in a God that loves his children. My wife loves Cane's. My children love Cane's, and they're salty teenagers that hate everything! But most of all, I love Cane's. May those golden, perfectly shaped, chicken tenders forever be a part of our lives. - DannyU read more

Raising Cane's Chicken Fingers - Cane's Box Combo - 4 Chicken Fingers - Fast Food Near Me - Addison, Texas

Great quality, taste, environment, and you can tell the employees really enjoy what they are doing. Service is great and it truly is FAST Food. read more

Went to the drive-through and paid for the caniac combo order, but received a three finger combo instead. I was shorted three strips and the difference in cost. The food was better at a another location. I visited early in the week. I'll make sure not to stop at the store on my next visit Texas. Disappointed. read more

As a big raising canes fan, I was extremely disappointed by this location. Nearly everything that could have went poorly, did. The service was very poor and felt rushed. The woman working the cashier was rude and was barely comprehensible. Don't even get me started with the food. The lemonade was made completely wrong it had no sugar in it and tasted very watered down. The portions were ridiculously small. I ordered a box combo with no coleslaw and extra fries and I was given less than half the amount of fries that I get at other locations. The chicken tenders were pathetic I have attached a picture of one of them and all of them were around that size. Poor customer service and even worse food. Avoid at all cost, I feel ripped off read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Addison, Texas

The General Manager Alan is very unwelcoming. Me and my guys have come on multiple occasions and have had the same interaction with him. Dirty looks and mugs every time. Don't know if it has to do with race or not, but overall the guy definitely has a issue. I can understand if this was a one time thing. People have bad days we all do, but the fact this has been consecutive is ridiculous. He needs to grow up or step out of the service industry. read more

So went to canes for a late snack.... and I will tell you the girl taking our order completely cut me off. I hadn't even finished placing the order when she just gave me the total. I indicated to her, could you please let me finish my order. A brief moment is silence took over and said hello, and she said go ahead. So finished placing my order went to the window and was very non apologetic. I asked you guys must be in a hurry to leave, and replied no we still got 30 minutes. At the end very unusual interaction, seemed as if she had an attitude problem. The experience was the norm you would have at other canes location. read more

I was out running errands and the hunger pains hit. I passed RCCF and recalled a friend talking about what amazing chicken they served. So, made a u-turn and went through drive-thru. Friendly greeting and after checking out the menu, ordered The Box; chicken fingers, crinkle cut fries, slaw, sauce and Texas toast. Considering that the food is cooked to order so that it is fresh, the wait time was reasonable. The chicken was fresh, crispy outside, moist/tender inside. The special sauce (looks kind of like Thousand Island Dressing?) was okay, a little tangy w/hints of mayo, ketchup, maybe a little Worcestershire? Was the chicken amazing? No, not in my opinion my dear friend who recommended I try this. Not bad, just no explosion of great flavors on the palate; very ordinary like many other fast food chicken places. Not a fan of crinkle cut fries, always think that they were frozen (Ore-Ida?), but they were well seasoned and a very generous serving. The cole slaw was unimpressive, but in all fairness, I'm not a good judge of this item, so heed not my opinion. Slaw is not one of my favorite sides, except for the one version a good friend makes. His is outstanding! I think the favorite part of my meal was the buttery Texas toast. I wrapped part of a tender in the bread, added some ranch dressing and folded it into a sandwich. Not a bad quick lunch. Glad I tried RCCF, just so I can say I did. read more

Raising Cane's Chicken Fingers - Generous serving of fries; Loved the Texas Toast! - Fast Food Near Me - Addison, Texas

Nothing worse than being hungry and eating food that's clearly expired. I just picked up my order and when I got home I could only eat the fries. Chicken tasted expired, even the breading was soggy. This experience only confirms comments I read earlier today from a former employee. In their statement they pointed out the poor management and poor cleanliness. It all makes sense now. read more

OK, I will have to correct my last reviews. I have been back multiple times and it has been great. The toast dipped in sauce is making my mouth water as I type this. The Chicken is always fresh and hot, and the fries... dang, dip them in the sauce and you have something! The Love Field location is busy, but always fresh! read more

Better than Chick-fil-a Fries could be slightly crispier I've gone here a few times. The other day during rush hour I was given the wrong order at the drive thru, which turned to be good & bad. I ordered a large sweet tea & was given a large unsweetened tea. I'm not okay with that. I also ordered the sandwich combo & was given the caniac combo. I'm okay with that. Went home and added sugar to my tea. Life is good. read more

stupid kids at the window took my order and repeated it back and still managed to get it wrong. i don't get how hard it is. i asked for & paid for an extra toast not a freaking cole slaw. WHO THE HELL EVEN EATS COLE SLAW the girl at the register was too busy playing and she didn't even wanna give me change back from my order. read more

Cannot say how much I love this place. I don't think ahead about it if I have to drive so far to get my canes fix. Everything is always fresh and delicious. And the staff is so super friendly. My experience here is absolutely wonderful so it's definitely worth the drive read more

horrible customer service, I order a big order 25 tenders family pack. When to inside the store to pick it up and ask the cashier if the sauce was inside the bag she said yes. when I got home there was no cane's sauce very disappointed for the kids. when I called the store to talked to the manager she was rude, did not wanted to tell me her name. Didn't apologized for their mistake, she hang up the phone on me when I was getting frustrated. How are you going to sell the chicken tenders without the cane's sauce. Unacceptable i drive back to get my money back not coming back to the store again. read more

Food is soggy after only a 2 min drive. Pretty sure I received the fry scraps, as there is not 1 full size fry in the entire order. Waste of money. Could have received better food from McDonald's at a fraction of the price. read more

I can't support this specific chain of Cane's. I've gone through the drive through twice and both experiences have been lackluster. First visit, the drive through took ridiculously long. There wasn't a long line of cars, just one car ahead of me. That car didn't have a large order either. The drive through attendant sure did look like she was having a fun conversation with the customer however. I understand that they cook the food to order to get fresh food out, but this was significantly longer than the other locations I've been to. Second visit, I place my order, repeat it a few times because the attendant didn't hear the order the first time. I get home, its wrong. I look at the receipt, my order is correct on there, so I'm not sure where the disconnect is. So, if you go to this location, give yourself some extra time and make sure to check your orders. For me, I'll drive the extra distance to go to another location that operates correctly. read more

I'm a huge fan of Raising Cane's. The food's always hot, top-notch, and the absolute best thing life can offer. The service here is typically good as well. I usually use the drive-thru which is always fast, friendly, and accurate with my order. This time, I went inside and it was okay; not as great as the drive-thru. I don't know why, but the woman assisting us was so off-putting. She tried to ring up my order before taking my husband's. Then, she gave us ketchup and napkins and then was like, "Do you want ketchup and napkins?" and was about to put even more in. She needed a nap or something because she was all over the place. read more

the food was mid the chicken was unseasoned and it was only good with the sauce and the sauce was way too salty and had basically no flavor

Terrible service. Waited 30 minutes for my curbside order and finally gave up and went to drive thru. I told the man taking orders in the drive thru that we had a pickup order and no one came out, he told me to just pull up and he would tell them. I got to the window and the girl was very rude telling me I should have stayed in curbside. When I finally got my food the orders were wrong, missing items and it had just been sitting on the counter the whole time so it was ice cold. Unimpressed and won't be returning. read more

Ordered twenty strips and sides for my family. They shorted us one strip and five of the strips were tiny. Three of those might have added up to one normal strip. Everybody was still hungry. If you're running out of food just tell us so we can go somewhere else. Stupid people are so annoying. read more

Ordered extra crispy fries so that they would still taste good once I made it home to eat, but of course the fries weren't crispy at all off the bat, and worse than that the chicken wasn't even cooked all the way through. read more

Service is great friendly and on point...clean and a chill place to sit and dine off the Belt!!

I got the three piece chicken tenders. The fries and chicken tenders were fresh and delicious. The girl working the window was really sweet and prompt. Not the biggest deal, but the music they have playing outside while waiting in the drive thru is LOUD. I rolled my windows up and it was still blaring. read more

I drove all the way to irving and only had a box of fries after I returned "30 minute drive btw" they treated me so poorly and didn't even compensate for the mistake they made and to make it even worse they got the order wrong again so I had to loop around the drive thru to get it fixed and was treated as if I was the person in the wrong I showed my receipt and everything and was treated so terrible the 3 girls working there should be fired on the spot terrible service and will not be coming back here again read more

Raising Cane's Chicken Fingers - Fast Food Near Me - Addison, Texas

I don't like what they did with this one. Good service and excellent food, as with all Raising Cane's stores, but the atmosphere is not working at all. It's really just the music, so only one star down because it's extremely easy to fix, but they are playing electronic dance music and have it much too loud. This isn't anything like the Raising Cane's feel I'm used to from any of the others I have been to. read more

Raising Cane's Chicken Fingers - This one looks and feels different than the others. Nothing bad; just unique. - Fast Food Near Me - Addison, Texas