The worst Chick-fil-a we've been to and it's not even close. We are a University and routinely…read moreorder from Chic-fil-a - never have had an issue, only a great experience. This location is atrocious. We placed a large catering order - spoke with TWO managers, neither said thank you, no "my pleasure", just incredibly rude people. Meanwhile, this was not a rush hour, all hands on deck time of the day, it was 2:30 on a Thursday afternoon. In addition, the location was dirty - there were scuff and dirt marks on the floor near the front entrance, and paper items on the ground in the bathroom. Just a bad experience - not to mention we purchased over $500 with of food. Forget about the ordering process - we called close to 5 hours in advance and spent a solid 30 mins on hold as the catering service could not get a hold of the store, as no one would answer the phone! Overall, just an awful location, rude managers, dirty and gross, zero personality that makes dining at Chic-fil-a the typical pleasurable experience. My advice, someone else in Springfield should open a competing Chic-fil-a...you'd put this location out of business in about a week.

I've moved to town just a little bit ago and have been coming to this chick - fil- a for about a…read moreyear now. Their service is always speedy and they never get my order wrong! They also have so many activities for my little one. I recommend this chick fil a. It is also aways clean and tidy, despite the high traffic.

Bringing the flavors of Chicago to Detroit's suburbs…read more Large dining areas with plenty of tables and chairs and booths. Order in the app, on the kiosk, or at the order desk. Krystyn took our order and helped us with the menu. She's very kind. #1Italian Beef Sandwich combo: fries and a drink. Maxwell Street Polish (my favorite) Chocolate cake shake. IYKYK Cheeseburger for grandma. She said it was ok. Free slice of chocolate cake for my hubby for his birthday!

We went here on our way back home. It was busy evening time when we came here. The food came out in…read morea decent time. There were plenty of tables to pick from for seating. This is self service. The chicken and the dries could use some more seasoning. I definitely would recommend their sandwiches.

The food is delicious especially the ice cream. Surface is great. They get it quick and easy to…read moreyou. Obedience is great too because of how nice tables are, but I will say that they do not take care of them as well as other people do in different restaurants.

Went today July 4th our order was over sixty dollars and they refused to take a $50 bill therefore…read morewe were forced to leave them with the entire order. I understand stand a small business having trouble making change. However, Culver's was busy and had sufficient cash to make change. If they fear counterfeiting, it is easy to check and verify currency.

I"m addicted to their lime tortilla chips…read more I love their hard tacos! I could go for a taco right now . . .

This is one of my favorite chains, but this location is almost always filthy, with overflowing…read moretrash, no clean tables, and an unappetizing food prep area. I wish it would get new management. We would come much more often if it were cleaner.

The food is fantastic but the hospitality is even better! Every single time my husband and I stop…read morein the ladies who work there are so helpful (I'm in a wheelchair) they drop what they are doing to grab the door to help and always make sure we have everything we need. I am going to try on the names I hope I get close, Aalayah and Cordesia always make our visit fantastic and keep us coming back. We are in Illinois only about 6 months out of the year but we make Freddy's a weekly priority now. We love this location. We got to meet a gentleman named Mike on this visit (owner or manager?) who I sheepishly stopped to ask the names of the lovely young ladies who are always so helpful and Mike was so helpful and kind and took a moment to talk to us about Freddy's and this location. Thank you to Mike, Aalayah and Cordesia for making this location our favorite

Would not recommend coming here. They hire young kids that don't care about the job. The past 3…read moretimes they have screwed up my order. Ordered prime rib sandwich for my husband open box to find NO BUN!!! Last time I go to Wabash location.

The service at this location is simply awful. We waited in line for ten minutes before even being…read moreable to order. There was only one person in front of us. After we ordered, we waited 20 more minutes to move towards the register. There were three people working. One seemed to know what he was doing. One seemed new. One was only focused on online orders. When they asked us what toppings we wanted, they made us repeat our order three times. And then after that, put the wrong toppings on. We ordered two kids meals which are supposed to come with apple sauce or a cookie AND be free on weekends. They have multiple signs around the store and on the window as you walk in advertising free kids meals. They charged us for them both. When we asked about the free meal deal they told us their manager didn't want to take the signs down but didn't want to give the free meals anymore. We also ordered two Mac and cheese sides and a side of soup. The Mac and cheese came out late and the soup was ice cold. So stupid.

I typically do not review chain restaurants but Potbelly is new to our area and new to my wife and…read moremyself - so I am making an exception. The store is brand new which equates to extremely polished, clean, and well kept. All three workers were so damn friendly and kind to everyone eating lunch in the shop! Here is the actual issue on why this is not a 5-star or even 4-star review...the sandwiches/food is average! My wife did not overly love her Italian sub and my Avo Turkey was good but we both agreed there are around five to six other sub shops we choose over Potbelly. I wish the sandy's were fire but tight on the meat, loose on the extras which leads to a bit of a bland and dull meal.

10:30pm on a saturday...fast service...i shoulda known...food hot, but super greasy & old...my…read moretotal was 2.15...i gave her 5.15...she said "thank u, have a good evening!"...and didnt come back, until i honked...wow! ive had waaay better food AND service here...hoping this was a fluke.

Went there around 1:00 after work to get food. There were 3 cars ahead of me when it was finally my…read moreturn to order they told me the 3 cars had overwhelmed them and that I had to wait a couple minutes and order again. I did, then came back around and a young person was on the headset and told me they ran out of meat. I had enough and decided to just leave. When I drive past the window all the teenage employee are on their phones and laughing Bad location ran by terrible leaders

It was several yrs ago. All I can remember was the food/sandwich was good. Service was fast…read more (I don't think I have seen one close to Auburn IL. Too bad. Maybe Chicago.? (It would be great if one was in the Springfield area)

Gigi did an amazing job making my gluten free sandwich. She cleaned and used new equipment, used…read morefresh ingredients to ensure no cross contamination. Wonderful experience!