Updated 10/28/19 I appreciate the feedback that the customer relations rep from Raleys replied with after my initial review; it is always good to in turn use instances to make your team better. With that, let's try this again. Stopped in for a quick bite to eat on my way home. This was out of my way and I certainly wasn't looking to stop here - I had apprehensions from my previous experience, surely they have decent customer service during their busy, evening hours, right? I suppose if deli clerks SITTING on the counter showing memes and YouTube videos to one another and check out associates that 1) don't acknowledge you at all and 2) treat the entire process of checking out/processing the purchase that a customer is making while trying to juggle e-cart and supervise self check out as a hindrance more than help then I have JUST the Raleys location for you. Now I know what to expect and can't hope for any change when or if I ever decide to stop in this Raleys ever again. read more

WOW - I have to agree that the GB Raley's has gone downhill. I grew up a Raley's Girl & I've shopped the GB store since they opened. Besides the high prices, & the decline of produce quality, I find having to use the Raley's App to get member sale prices frustrating. That was my mindset going into the store. After spending $130+ in groceries, the cashier spoke to me in a very condescending manner at checkout. The reason "because I didn't CLIP the offer" and instead just had the ONE item in my "shopping list" on the App. She talked to me like I was 5 yrs old, rather than a grown woman (Senior). I do my banking & most shopping on line, but she acted like I was an idiot. She was obviously frustrated that she has had to explain the App to several customers in the past & said it's the way stores do it now days (referencing CVS, Walgreens). I shop 4 other stores that do NOT require using an App. I am so appalled at this treatment - esp since it was by one of their long time employees (older woman, dark hair). She could even be a supervisor or manager. I walked out thinking I would never shop there again. read more

Went to the raleys to order a sandwich before work walked up to the deli area and waited 20 minutes without anybody greeting me or starting my order. Had to end up leaving for work before I even had somebody talk to me. After leaving I called customer service and all I got was an "I'm sorry that happened" I would expect more from a large company, now will be working for the next 5 hours without having eaten. read more

This Raley's is my favorite!! The store is always clean and well stocked. The sandwich station can get crowed during lunch, but they always do a great job. The Sushi is also delicious and the guy who works there is super accommodating. I can't eat anything with dairy or gluten, so he makes my rolls plain and always fresh. He also makes them extremely cute and fun. I appreciate the level of service and kindness this Raleys has. My kids love getting a fresh cookie from the bakery. I go there several times a week and will continue to do so. Here is what he made me today!! read more

Raley's - Fresh Handmade sushi from the best sushi chef around! - Grocery Near Me - Granite Bay, California

Saw two teenagers with their bicycles....inside store....actually saw then knocking things off the shelves......good thing they didn't hit a customer????.... in store for apx 15 minutes and did not purchase anything..... And in between dodging the employees in and out of the isle ways..... Tom Raley would have rolled over in his grave...... Yes Raleys have a lot of good employees thru out the departments..... read more

This place is great. My Dad & I go to this Raley's after I am done at school sometimes. The staff is friendly.

The store is beautiful and clean. The employees are so engaging and kind. I love that it's a family owned local business. Always a great experience. Good in stock conditions. Never have to wait in long lines. Highly recommend. read more

Get your act together raleys. You cant even keep milk in stock? Horizon milk, dude just regular no-hormones milk. All you have is BERKLEY. If i wanted BERKLEY or PRODUCERS milk i would have bought it at the gas station. I love you raleys ill support you but i need you to step your game up. Other than that, everyone is really nice here. They always smile back at me. read more

How could anyone complain that there isn't enough variety at this Raley's? I walked through in absolute awe. This place is my grocery HEAVEN. After 3 years of living in SF where stores are tiny, I was in such large-grocery-store-shock that my friend had to tell me to stop taking pictures of the aisles. No joke, I couldn't believe so many variations of the same product existed. They had every type of Oreo product you could imagine, the entirety of Bob's Red Mill products, and for my fellow Jews - Matzoh packages so large they could feed an army for weeks. Manischevitz Matzoh isn't your thing? No worries, they had 3 brands of MONSTER-sized matzoh packages. And normal-sized boxes for those of you who can't eat 15 lbs of matzoh in 8 days, of course. Plus there's a pharmacy and a prepared foods section. How could anyone complain about this place?! read more

Raley's - The Holy Grail of Bob's Red Mill - Grocery Near Me - Granite Bay, California

The cashiers and baggers here are so friendly! My kids and I go to this store wayyy too much (like almost daily or on a day like today, twice)! All the young cashiers and baggers are so nice to my kids. I am TERRIBLE at remembering names but I know it includes two younger brunette girls, a girl who is old enough to drink who knows she needs to try left hand milk stout, Ethan, Seth, a guy who recently moved to the produce department, and the young buck in the produce department who helped me find an amazing watermelon during the summer! He literally touched and knocked on about 20 watermelons to find me the perfect one. We always start each trip at the bakery and get a free cookie for my older kid (the blonde guy with glasses usually helps us), sometimes we stop at the meat department and the thinner middle aged guy who is super nice and had a young granddaughter helps us, then my son gets his free banana and then we get the free sticker. So 3 freebies each trip but boy has that kept us loyal to this store! My son loves going grocery shopping with me and these little perks, along with the great customer service keep us coming back. My former diehard loyalty to Safeway has pretty much vanished. :) read more

I have always received great customer service at Raley's from friendly cashiers however, there is now a management issue at this store. I made a quick run to pick up a few items including produce and the cashier had quite an issue that I didn't use self check out when there was one person in line ahead of me who didn't have a lot of items. The condescending level of disrespect was appalling. I was shocked when she revealed she was the manager that evening. Coincidentally I received a request from Raleys to review my experience during that visit to the store. Four days later and I still have not been contacted by the day manager. I would avoid this location at all costs unless you enjoy being disrespected by those who don't want to do their job. read more

The best sushi and sandwiches in Roseville (I'm not kidding). Get in early on the weekdays for a better selection before they all sell out! Always fresh and delicious and the staff is so friendly and welcoming. One of my favorite places to shop and eat! Keep up the great work you guys! read more

This is our Favorite grocery store in town. Produce is BEAUTIFUL & meat great. Store is very Clean. And most of all all the employees are very helpful & Pleasant. Thanks Raleys read more

This Raley's has always gone above and beyond in their support of Granite Bay High School football and this year is no different. They are always very friendly and accommodating and really seem to care about our community. Thank you Raley's! read more

I was looking for a roast I could cook in my crockpot. Will, at the Granite Bay Raleys, stopped what he was doing to show me the right meat to buy, and how to cook it. It turned out delicious and was so easy. Thank you Will! read more

Easton in the produce department is a very loveable character with many good qualities. Especially singing! I wondered my way to the restroom and I could hear Easton in the back room singing his heart out. It was very emotional and beautiful. I can confidently say that Easton at Raley's in Granite Bay is a great guy and I would love to hear him sing everyday! read more

I have been shopping in this store for a couple of years and within the last 6 months there has been a sharp decline in the service and product in the store. I went there last night like I do almost every day because it is the closest store to me as well as the only store in Granite Bay. I went to get produce for my dinner. I have to say that shopping at Walmart would have been a better experience. The customer service is bad but to find this in the produce dept in beyond disgusting and there was no one working in the department to tell. I don't know exactly what is going on but when hours are cut so bad that the food becomes rotten in the bins and leaks all over for long enough for bugs to infest it something needs to change. read more

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I ordered a cake from Erin in the bakery for my son's 16th bday. Erin was extremely nice even on a short time notice and made exactly what I had shown her pictures of. We are thrilled and will be back again for our other kids birthdays. read more

I'm missing something. It looks like a Raley's. Sells pretty much the same products. People there seem normal. So why does it smell like cows live inside the building? I'm not exaggerating. My work takes me to dairies and they smell identical. Why does this Raley's smell so unappetizing? Update: thanks to Chris C from Raley's for responding. Good service covers a multitude of sins (and odors). Two more stars! read more

I love this Raley's store, it's my favorite one. However, I only gave 3 stars because their prices have become outrageous! The staff are great. I did notice a little bit of a difference after the economy went down, but all in all the staff are still super friendly and helpful. More so than any other Raley's I've ever been to. It's the prices that continue to drive me away from this place. read more

The only thing about this Raley's location that is positive is that it is close to my house. I have been able to shop at this Raley's for 25 years. I have seen the customer service and staff attitudes go from poor to good to poor to ambivalent. The folks in the meat dept. and the bakery are great. The are very helpful and have great customer appreciation. The staff in the deli area generally do not know anything about their products. Now the checkers. How can I say this politely? These checkers could care less if you are alive, dead, or a walking zombie. There is little verbal contact. Little or no eye contact. No Thank You's. Many of the checkers should go to an manners class. I was in there today and said thank you to a checker for giving me a receipt and he replied No Problem. Really, No Problem. I have to thank you for spending money at your store. Other locations are better, just a further drive. read more

Absolutely love this place! The staff is always so helpful and amazing. The only thing we wish was always in stock was Hop Shortage beer from Knee Deep Brewery. Otherwise this establishment is always clean, organized, and they have the best produce! Also, outside of Hawaii, this is the only place you can find Hawaiian sweet sliced bread, etc... read more

Raley's - Coupon time! - Grocery Near Me - Granite Bay, California

We shop regularly at our local Granite Bay Raleys and love the store and the staff. Everyone is very happy and helpful and go out of their way to help. I finally tried the eCart service since it's free for the first 3 shopping trips and boy was it the easiest and best way to shop ever! The staff were so friendly and eager to please. I believe that might be my way of shopping in the future! Thank you for such a great eCart experience! read more

My mom and I absolutely adore Todd. I came in today with my mother to buy a prime rib for Easter and Todd nailed it! I shop at Raleys a lot, but I especially like the granite bay store because of Todd. He always cuts me something fresh and gives me great cooking tips. Thank you Todd see you soon! read more

Excellent customer service, very clean, stock levels always good. Raleys takes care of customers, not like some larger competitors. I go out of my way to shop Raley's. read more

Raley's - Grocery Near Me - Granite Bay, California

One of, or maybe even the cleanest grocery store I've been in. It has a break room, that is open to the public, with free refreshments. employees always offer to help out, just great! read more

Raley's - Grocery Near Me - Granite Bay, California

I frequently shop Raleys in Granite Bay and Loomis and they are not requiring customers to wear protective masks as required by state law. I just call Raleys Corporate Office and I was informed that Raleys does not plan to enforce the requirement. It appears they do not care about their customers or employees safety or health. All they want is your money. After shopping at Raleys for over 20 years. I will no longer give them my business. read more

This place has gone down hill. We live down the street and shop at this store due to convince. The prices are high and the service is hit and miss. The last straw was when we visited and my 2 year old son asked for a balloon. The young guy behind the flower counter was very nice and offered him a balloon. Suddenly a lady, who I expect was his manager, comes out and tells him that they no longer offer free balloons. The poor guy froze and asked what he should do; she just repeated herself. I offered to pay for the balloon and she just walked away. The poor guy looked confused and didn't know what to do. I hope the few cents they'll be saving is worth losing our business. We'll drive to Nugget market where they still value their customers and Safeway for quick trips. read more

I've shopped at this Raley's for 25 years and watched it's decline. I know the grocery business is tough and this is a poor location serving a small community. The crew used to be top notch. There are still some good people here but many are apathetic and unprofessional looking. Not wild about the produce section, strawberries and peaches are always awful.I was shocked at how much nicer the Raley's at Horseshoe Bar and 80 is. read more

Great customer service at this one, especially when I was trying to find my favorite products.

Seems like they are afraid to enforce masks in their stores. After 10 years shopping at the Loomis store, sadly I can not risk my health in there any longer. Whole Foods, Costco and Trader Joe's, all enforce masks in store and limit number of people in store. Talked to Raley''s corporate, and they mentioned HIPPA as an excuse. It is not a HIPPA violation to require masks, if you don't ask for the health reason when people say they can't. read more

I enjoy this store and the friendly staff. The organic products are increasing in selection.

Great employees friendly service!!! 5 star shopping!! Love the fresh produce... Love the wine tasting on Friday nights.

I only gave it 1 star as I felt the ladies were nice at the bakery but the outcome of my sons cake was horrific. I didn't check it fully, I can't remember even glances at it before checking out, as the previous year we used raleys for my sons birthday cake so I assumed it was as great as it was last year..... big mistake. We had to get to his party no time to check it. This is what the avengers cake turned out like!!! Horrible. read more

Raley's - Grocery Near Me - Granite Bay, California

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The best. Just no words to explain how much I appreciate the team at this specific Raley's, especially the e-cart team. Produce selected is always fresh. Everything is always on time. People are friendly and pleasant. Truly great customer service!!! read more

Samantha, I believe was her name, did above and beyond job today. I was in line to get coffee and it was a little busy. She managed to juggle multiple tasks and what it looked like she was training one of the employees. I had such a good vibe from her even though some people would loose their patients with customers. Good job girl keep it up! read more

Hi. I work with a Instacart. I've visited many grocery stores and I generally am putting a lot of thought of how all the items will reach the customer in a seamless and easy way. Two team members, Jessica a Cashier and Greg a Courtesy Clerk, were so on top of their work I really didn't have to do much. I really appreciated how "on" they were at work and just like seeing other people being present and thoughtful. Thanks guys read more

Why go to Raley's? Good prices? No. Cool people? No. Fun atmosphere? No. Chinese food? Hell yeah. This place has the best "americanized chinese" chinese food on the planet. Egg rolls the size of footballs and noodles so greasy your doctor will slap you for eating them. read more

I wanted to give a good review here to counter some of the other ones. I'm sure there have been some unpleasant experiences buy I love shopping here. The prices aren't cheap, BUT their new store brand products are way cheaper than the name brands and equal quality. Everyone who works there is really nice and their prepared foods are great! read more

This place rocks!! Thank you Raley's and specifically Scott in the meat department! They came through in a pinch when my company, Kniesels Collision, needed 140 hams to deliver to our employees! You made us feel special - just like family! We won't go anywhere else for our special Christmas hams!! read more