Terrible customer service, the middle to late aged lady with short blonde hair at grocery pickup was incredibly rude and spoke to me in a hostile tone. Won't be coming here ever again. read more

I went into Raley to try their Chinese food for lunch and it was a disappointment. Their food looks as though it was out their for days all dried up. Beef and broccoli was more like beef steak and broccoli with the steak being super dry. As for their Peking pork, they should name it Peking pork fat because that's all you'll get. Plus, I was the only customer at the counter and it took forever for someone to serve me. read more

Just had the worst experience at this location, my cashier Carol B. Just made unsolicited, inappropriate, (maybe racial profiling?) comment. It made me very uncomfortable and embarrassed. I had to rush and pay quick because it was very awkward. read more

Interesting thing happened at Raley's in Lincoln to day. I purchased the turkey from the deli, that I thought was on sale. approx. $5.49 a lb. I pointed to the sign and said give me the sale priced turkey. When I checked out, I saw that they charged me the full price of $11.00+ so I talked to the manager and he said "you have the better turkey, the one on sale is full of fillers with only 20% turkey. You don't want that cheap turkey. You wouldn't want to eat that. I guarantee you'll be happier with this turkey".. I can exchange for you but you really won't be happy with it. I was fuming. since when does Raley's have something on sale that is so inferior. I guess in the future I'll have to ask why the product is on sale. PS Raleys, no need to come back with a condescending remark about how you will inform management about the deli or treatment by the manager. Evidently you say the same remark to everyone that complains and it really doesn't mean much when you think this will make things better. Correct the situation that is all we want. read more

Bakery was unsatisfying, I ordered a personal cake three days before my pick up order, they called an hour before my pick up time, and told me they didn't have what I ordered, so I went in to get another one. I asked if she could out a strawberry one top she gave me the tinest one and threw it on the side, don't think I'll be going to that bakery again. read more

Raley's - Grocery Near Me - Lincoln, California

Shoutout to the Raley's bakery! I asked if they could make a bunny cake and they WAY exceeded my expectations. FANTASTIC customer service as well. Thanks Raley's Bakery!!! :) read more

Raley's - Grocery Near Me - Lincoln, California

I love coming here. There's a woman I see all the time. She gives my husband and I wonderful advice all the time. She's right you know.

Let me just start by saying if i could give ZERO stars, I would. There have never been two employee who have treated a customer worse. Derek and Regina have to take the rude cake. When I walked up, Regina was talking to another employee about some drama that was going on with someone.. they saw me standing there and Regina reluctantly acknowledged me and yelled for Derek to help (there were no other customers) but she needed to finish her story. I asked for smoked turkey and she rudely interject - we don't have that - i again asked is there some in the case? Nope and rolled her eyes. Derek proceeded to make my sandwich with the most contempt one could ask to have (i have pictures). I asked a question to which he did not respond but grunted in response. Raleys has got to do a better job either with their culture or hiring, but this should never be acceptable... read more

I want to like shopping at this Raleys. It's conveniently located, the staff are friendly, and the remodel looks great. However, I leave this store every trip disappointed in the quality of their products, especially in the produce department. I have never been to a store that displayed such horrible produce. It takes me forever to shop for my produce because I'm forced to pick through piles of sub par produce to find one or two that are edible. On multiple occasions they have had moldy avocados, potatoes, bell peppers and basil. Things are always overripe to the point of being mushy and the rest is usually bruised or damaged in some way. They also run out of a lot of staple produce items and I'm forced to make a second trip to another grocery store. BEWARE of code dates at this location. I can't trust this location to pull product that is expired, I have found humus, won ton wrappers, and prepackaged pomegranates that were all expired for over five days. I write this review in hopes that it shines a light on the glaring quality issues so that they can improve. Please fix this produce department! read more

Really disappointed that the deli department is not wearing gloves. I thought that is mandatory in the food industry(I.e. Subway, Chipotle,etc) The cashier didn't seem to care. I told another worker- who said she'd pass it on to the manager. read more

Helpful and friendly employees always great service! This store always has what I'm looking for..

Nice, clean, friendly... Just like nearly every Raley's/Belaire! I was supposed to meet someone "at the Raley's parking lot in Lincoln". Well, I've been here a few times, I've walked here from the rodeo arena before, but I wasn't positive it was Raley's! Don't ask me why or how... I thought it was, but wasn't positive. I looked on Yelp and there wasn't a Raley's in Lincoln! So I took a chance and drove here anyway- and I was right! Lol! NICE! Anyway, I had a minute, so I added it here. read more

Raley's - Grocery Near Me - Lincoln, California

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I have to say this Raley's is one of the better ones in the Sacramento area. A bonus to this store is that it is almost done with its full face lift. Everything already looks new and clean! I have to say this store does help a lot as its in an older persons community. I live just outside of that area and it seems like they are very accommodating. My next task is to use the E-cart shop and pick up. I have heard good things about it from the store. This Raley's is also great as they do not charge you for the paper bags or plastic. It a huge plus to the elder community as they tend to forget their bags, but to be honest I always do too. So this also a big help to me! Lastly, They make "da bomb" sandwiches. Every time they are better and better. Not sure if its the fresh sliced meat or fresh produce, but they are good. Also on the salami 12 inch, they put a half pound of meat alone, YES that much! And for only $10, you cant beat it! read more

I went to Raleys to get the BBQ Tri Tip Panini. The tri tip is cut right in front of you. I love the tri tip sandwich. They also have a big selection of sandwiches. You can also get it as a meal with a selection of sides and drinks. The employees are friendly. The service is also fast. read more

Raley's - Grocery Near Me - Lincoln, California

Nothing gives me more pleasure than excellent customer service. Every time I walk into the Raleys in Lincoln, I am greeted by courteous employees and a warm, friendly environment. I especially want to mention the excellent customer service I received from Joel at the meat counter, when I stopped in to buy my weekly salmon. He was very friendly, patient, polite, gave me his name, asked me if there was anything else he could do for me. Every bit of his customer service was perfect. I look forward to his enthusiastic customer service the next time I come in. Thank you Raleys for doing such an excellent job in training your employees. They always give me such a warm, positive reason to come back for all of my shopping needs. With my deepest gratitude and appreciation, Janet Piper read more

As Far as grocery stores go, this is one of the best. It's all clean inside and seems organized. What I like is the deli and hot foods section. The fried chicken here is the bomb! $8.95 for an 8 piece bag of hot crispy chicken, can't best that! There's also a big variety of Chinese food ready to eat that they make right here. The staff are really friendly, they even have people walking around, just to help you find stuff. Peets, Coffee is in the store too, so that's a good option if you need a fix. Service is what I see here as a cut above most supermarkets, and they have bags too! Not like other parts of CA where grocery bags are banned or you have to pay for them. read more

I am updating my rating because since they remodeled thus store and staff has gone all checkout and half the stire is empty. I went in last Monday at 100 pm and no red meat and no one could leave a note on the freezer door. I also needed help finding and item and I saw the manager joking around with the self checkout clerk and he couldn't be bothered to stop gossiping to help me ...the whole atmosphere in the store is unhappy, unhealthy and dont want to be bothered by the customer. This is a sad place to shop now. Even the clerk at the gss station asked me about the issues with the store. I am going to Safeway. read more

I have been impressed by the service I have received at the Raley's in Lincoln, CA. Just last week I had a very positive experience - two great examples of a real "focus on the customer". First, I was in the deli section working with a lady behind the counter. I had requested a food item at an approximate weight. My choice was dished out and packaged. Then, the store clerk said "wait a minute" and quickly walked with my salad from the deli to a nearby refrigerated display case. She then said "I thought so" and handed me what she found in the display case. It was exactly what I had requested from the deli counter only it was almost $1.50 less - same weight and packaged that day. Nice, honest service! Then just "after I paid" my grocery bill, the check-out clerk said wait a minute. She pulled back a food item, pulled off a coupon which I never noticed and said, we owe you money. She handed me $0.75. Again, nice! Good store and great employees. read more

SPOILED FOOD! EXPIRED FOOD! TERRIBLE CUSTOMER SERVICE! Very disappointed, as a long time regular customer, I continue to experience expired food on the shelf and uncaring employees on my last few visits. I tried emailing them to handle it more privately, and was told to bring in the food for a refund. Who keeps spoiled food after they discover it when they get home to put away the groceries. I was merely trying to alert them to an obvious continual issue. Raleys - this is why people from Lincoln are heading to Sprouts, Nugget, etc. They don't have these issues. read more

Connor has good quality professional skills when behind the cashier and is a great helper. Great work Connor. And Thankyou for your help.

Peets coffee is horrible! last 5 times i haven't been able to drink it because they use cheap burnt coffee beans!!

I've always gone to raleys for my kids bday cakes. Today I pick up my sons cupcake cake to find basic cupcakes arranged in shape of a 4. I was so upset and the price tag on it was $36.99! We were already running late so I took it refused to pay 36.99 for some basic ass cupcakes I could've arranged in the shape of a 4 myself. The baker said..so do you want them or not. Like a bitch...like I had no right to be upset. The man was apologizing and said he would adjust the price and give me a discount for me not getting at all what I ordered..Which I did not receive an extra discount. It's like I went in and bought already made cupcakes. Guess I have to find a new place to order my cakes from bc this new decorater is careless. If anyone knows where the last cake decorator went please tell me bc she was amazing!! It's not the end of the world but the way she reacted about it blew my mind. read more

Raley's - What we ordered...but just the number 4 as a cupcake cake. - Grocery Near Me - Lincoln, California

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Unlike other locations, no on here enforcing masks. Free for all here and all they have is a sign out front. At Roseville location they have someone at door not allowing entry unless you have a mask. read more

I love Raleys, hands down. But what sets Raleys in Lincoln apart is their Awesome Bakery Staff. They make the cutest Cakes and Cupcake creations, and they taste Heavenly. Jeannie is one of their decorators and has yet to disappoint. I have taken in some challenging ideas & pictures, and she not only greets me with a smile, she is as excited as I am about making something wonderful for my event, and they are always the highlight of our partys. Thank you Jeannie for your wonderful creations read more

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When I saw 2 for 1 6 packs of soda I grabbed 2. Checking the receipt I paid full price. I waited 5 min for help. The girl went to check. She never returned. The meat I bought at 10.00 a pound tasted like shoes. Like round steak at t bone price. I hope no one shops here ever. I wish I could give it 0 stars. Horrible. They don't like young people at all. read more

Love coming here, but was upset that I had to wait a while to get something from the deli because they had to fill ecart orders. Seems like customers in the store should have priority over ecart. read more

I've used the e-cart twice now. First time I loved the convenience of it then the second time I didn't receive the redbull I ordered, the pepperoni container (bag) was opened, and I ordered a bunch of the peter rabbit organic baby food pouches which are all expired!!!! I will update with pictures of my receipt and the expired baby food which I am most upset about since I let my child eat 3 before even noticing! read more

I will not be coming back to this store especially their meat department section. Two weeks ago they had a sale for whole Foster Farms chicken for $.77/lb. The sale starts on a Wednesday, I came in on a Friday and they were out. The person behind the counter told a lady in front of me to get a rain check in customer service. Today I came in for Foster Farm sale again, the meat looked like it had frost bite and the skin looked discolored. Poor quality overall. read more

Cleanest, friendliest, most inviting grocery store in Lincoln. Shwan, the store manager, is always so helpful, and greets me by name every time I see him. Love coming in! read more

Never got served at the Deli counter after waiting for 15 minutes. Other patrons served and clerk went to the back and never came back out. The Asst.. Manager seem to not care at all, laugh at my complain and went on to talk to other employees. What a joke of a manger. Remember we don"t need to shop at your store..... read more

The butcher department is awful. In particular , the guy with the mustache and glasses . He is so rude and has no idea what customer service is . My wife stood nearly 10 minutes while he was chatting away from his department . When my wife rang the bell , he simply said I'll be there in just bit smugly . My wife and I just left and informed the manager we will buy our meat somewhere else . This so called "butcher" needs to find a new line of business . We first moved in the area roughly about 15years and we saw this Raley's store deteriorate in customer service . Try Safeway down the street . I cannot recommend this store ! read more

Very clean, I really love the layout of this store. Great City, great store. I dont need to say more. read more

Raley's - Grocery Near Me - Lincoln, California

This Is the second time I have a problem with the deli here. They take forever to assist you this time I had to actually go into the kitchen and ask them to help me even with 4 other sandwiches in the basket. Even after that it took about 5 min for someone to help us. And the Young man that helped us I don't know if anything was wrong but not very costumer service kind of mood. And some of the of the ingredients were old read more

I have gotten several birthday cakes at the lincoln Raileys in the past and have been very happy but the last 3 cakes have been a joke and I will never return. First I ordered a Seahawks cake and the. Color came out orange and purple. Next they left a " fresh strawberry on the counter overnight. When I told them it looked old she admitted it had been sitting out of refrigeration since the previous day. We were without a cake for our party and I ended up getting donuts. This last and final time they.used cool whip for Frosting and it was so thin the top layer of the cake actually slipped off and it melted into a pile. A total mess. DO NOT USE THIS BAKERY! They are getting worse and worse. My mistake was going back too many times. read more

Multiple expired food items here. Realized a few meat products that had been expired for over a week when I got home, had to return them. Seafood is horrible do not buy it from here. I got ROTTEN shrimp from them after specifically asking when they came in and staff said that morning. Also got Dead muscles after asking for them to check them before putting in my bag apparently staff does not know what a dead muscle looks like...Complained to management with no response or action on thier part. I do not shop here because of multiple bad food experiences. Go to Safeway or Roseville and save your money. I formerly shopped at the Raleys on Pleasant Grove blvd and loved them so this place disapointed me. read more

I have been shopping at Raley's for a long time and agree with many of the negative comments left by others. My complaint is that they cannot keep their shelves stocked. My wife and I shop daily and it seems that not a day goes by that they are out of stock on a common item that we would purchase if it were on the shelf. I have brought this to their attention but nothing changes. read more

great store!!!! Double M (michael Maurice ) when out of his way to help me today!!!! Great person

Completely overpriced comparing to Safeways & Walmart. I'm talking about $2-3 on every item that the same brand the other two stores carry.

I want to say a huge congratulations to Raleys in Lincoln! They just completed a remodel which looks great! I was so impressed every time I went into the store during the remodel, the staff was so helpful and happy, doing everything they could while the store isles were being moved around and updates were taking place, to make sure you still had a positive shopping experience. I love that they know you when you come in almost like old friends. They are eager to help and alway check on you if you seem like you could be lost. Customer service is so very important and is lacking in our fast paced, technology driven society, but not at Raleys in Lincoln, they not only pay attention but they really seem to care. I love shopping at this store and your facelift looks amazing!! Great job! read more

Raleys is a well run store, clean bright and the Staff and management treat you like a valued customer. You feel valued when they empty the cart for you at the check out stand, get big gas discounts and load your car with your groceries, try getting that at the big chain stores. Items such as huge variety of teas, bulk bins, a healthier food section, and MOCHI in the cold asian food section keep me coming back.. read more