I would like to personally thank your employee Davyon! My son and I came in and I have NEVER been treated that welcome at a grocery store. I will continue to come back for all my grocery needs for great people like him working there! He went above and beyond for customer service, walking us to the aisle and reminded us he was around if we needed him for anything else! Thank you Davyon! Sincerely, Sarah Lattig read more

I really must hate myself because time after time, I come to this store and I leave feeling ripped off. I internally beat myself up for shopping there. I do it because it's the closest store to my house... This Raley's sucks so bad I'm starting to actually like Save Mart. I will not be shopping here any longer. They had only 1 heavy whipping cream option available, and the expiry date was in two days (today is the 14th, expiry date is the 16th) yet there was no discount. I asked the manager if I could have a discount... after all, I would buy another brand I'd they had one available. No discount, the manager says something about how they will get dinged for it... so f**k me, the customer, right? The manager says that the cream won't magically go bad on the 16th. So next week when my cream goes bad, I should bring it back to the store so he can have a sniff, I guess. I loathe how this store has outrageous prices, consistently sub-par produce, and bad customer service. Their checkout lines will literally be 8 customers deep and they WILL NOT open a new lane. Why is it that COST LESS GROCERIES has better produce and service than RALEY'S???? Why does Raley's hate its customers? My mom used to shop at the location in Century Center when I was a kid, and I have been shopping at Raley's since I've had my own money. Well, not any more. This company has gone downhill. read more

Raley's - Grocery Near Me - Modesto, California

My wife goes there every Sunday for her weekly shopping. She's been going to Raley's ever since this one opened. Every time she buys a pack of beef ribs that look great in the package, but once you open it there's always that one rib almost all bone and very little meat. After I read this to her she said this was the best looking pack there. Raley's. You can do better than this. read more

Raley's - The rib and the price sticker. - Grocery Near Me - Modesto, California

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I used to work dairy/deli dept and I went to buy organic brown eggs and picked up 2 packs. then halfway through my shopping i remembered some deli depts are terrible at exp dates so I checked the exp date and it's 1 date past expiration. Not major but not food safety approved. I asked the guy who kept facing the eggs if they have newer dates and he said "that's all we have but you can check for the ones behind". I thought to myself "okay suuure". first of all, all the front ones are expired to "try and sell them" , second I'll check myself, third almost every pack I checked had broken eggs glued to the carton. I gave up on this raleys a long while ago with their customer service. I only go for quick things otherwise I'm at costco. cool that it looks stocked but bummer that it's actually expired product read more

I have Been coming here for 3 years since I moved into the neighborhood. For the most part I have had good experience coming here no matter what time I came in. Tonight was very off. Only one cashier he must be miserable cause he was rude and talking down to people. My daughter in law was attempting to buy medication for her throat. I get it she did not have her id to purchase it. She is a 25 year old active marine visiting from Okinawa . He did not only take her medication but also her water. Basically refusing her service. She had to request to get her water back from him. He was just totally rude about it. Also initially implying that I can not scan my own items separately in another scanner. We were not planing on paying together. Felt very unwelcome. read more

The service was fantastic! Me and my dad we're leaving the Raley's building but the woman came running after us with my dads beer because he forgot it W Raley's read more

I bought some wine at Raley's on Floyd 3 days ago and didn't notice that the screw cap was dented and had a crack in it. The wine had turned of course. I called that same night and spoke with Christina who was very helpful and told me that when I returned it, to mention her name and there would be no problem. I went to exchange it and the manager there argued with me even though I mentioned Christina's name. She didn't believe me and called her. Of course, she said it was no problem. I was told I could exchange it. I went grocery shopping and bought several more items. They were out of that particular wine. I picked one out that was a dollar more. When I went to pay she argued with me that I would have to come back when they had it back in stock. I threatened to never come back and she called Christina again. She finally exchanged it but told me that next time I should make sure the bottle isn't damaged. What about their distributor or their person who stocked the wine or the cashier who missed it too? The only time I was ever treated this rudely was at Bark'n Beauties in the same parking lot. read more

Raley's is one of my favorite places to shop for groceries. You know what you can expect when you enter one - the cleanliness, amazing produce, quality meats, good hours of operation, and great customer service. The layout is nice and aisles are easy to navigate. Their selection of products is fantastic! If I am looking for a unique item for a recipe, Raley's is sure to have it where other stores would not. For that though, you pay a higher price. I do wish their prices were a bit lower, especially during this time of economic squeeze. For the most part, the staff here is pleasant and helpful. Plus, they have a gas station - how convenient is that?! I will continue to make this my most frequent stop for groceries and other goods. read more

Every time I clip all the useless coupons... they never come up when I check out. I have to point them all out to cashier. What is the point??? Also your store is so dark in the evening you can't even see!! Sincerely... Irritated shopper read more

Drove out of the way to shop at Raley's for our Thanksgiving turkey as I trust the quality and farm they use to source them. Grabbed a few other things we needed (adore the look of this location) and headed to self-checkout. I won't even go into the debacle that was the self-check out line, but soon it was our turn to check out. I entered our rewards number, but it didn't discount the turkey. I asked the woman and she said we needed to clip the coupon in the app. Sure, no problem...until I noticed the app had logged itself out. I attempted passwords I regularly use to no avail. I clicked "reset password" and was told an email would arrive shortly. The email never arrived. The woman repeatedly came up to us asking what was going on and I showed her step by step that it wasn't allowing me to log in. We even tried to create a new account and received "last name and phone number in use, please log in." This went on for 15 minutes. I know it sounds insane that anyone would stand there attempting this just for the discount, but it was the principle of it all. This woman couldn't care less about the situation. I finally said, "If they're not going to help, we're leaving." I told the woman we were going to put everything back as it was totally ridiculous no one was willing to help. She looked at us and said "ok". In a world where so many things are going to s***, do better, Raley's. I can't wait for the typical "thanks for letting us know. We will try to do better" response. Clearly, you're not trying to do better, Raley's. From other recent reviews, it seems you're absolutely fine with your mediocre customer service. read more

Got there a little after 8:00 a.m. on a Monday. Bought a fair amount of groceries. There were no checkstands open and everyone was directed to the self-check. This is inexcusable. If we had just a few items I wouldn't have minded but we had about 20 items - too many to easily use the self-check. Also, the shelves were rather bare. Looks like they may be ready to close the store. We will shop at Save Mart and O'Briens in the future where they actually have customer service. read more

It's Raleys. They are cheap. But they got brands I like. But the music volume is over the top. I mean the selection of music is hit and miss. But I don't need to shop in a dance club. Not to mention the people with the most money are mostly boomers. And the loud music makes you just want to get out. I can rock out at home. Thanks read more

Raley's is a clean and convenient supermarket. It's a large store so selection is pretty good. It's pretty similar to Safeway. It's convenient that the customer service counter has USPS capabilities, although I prefer to use the main USPS location. It would be nice to have more shady trees in the parking lot. Sorry to see that other yelpers have had customer service issues. In general, I've found the cashiers to be friendly. read more

The bakery made us the best cake for my daughters second birthday! The bakers heard me out and understood the idea and was going for and accomplished it so perfectly!! Plus it of course tasted delicious! Thanks so much bakery! read more

Raley's - a cake with a cactus on top - Grocery Near Me - Modesto, California

I was buying a bag of hot chips just one I wasn't even planning on getting bag after paying. I decided you know what I want a bag. which wouldn't matter because I paid with EBT and when you pay with EBT, you don't need to pay for bags. The guy still gave me so much attitude. I feel very embarrassed and bothered. This isn't the first time this guy is rude to me. I don't know who he is or what his name is, but he's old has a beard and his kind of short. and wears glasses. every single time I come to Raley's I tell him have a good day. He literally never replies like what kind of bullshit is that that's very fucking rude. i'm willing to get over the fact that their coupons never work, but I can never get over the fact that I feel disrespected. read more

Found out i havent been getting sale prices. You have to have the app. Im on my work computer leaving this this review. Not everyone has internet phones. Do away with the app and clipping coupons. Raleys lost me as a customer last night after charging full price and not honoring sale price because i dont have interent app phone. I had to put all sale items back. I won't be shopping Raleys anymore read more

Service was awesome. Came in looking for a specific soda and couldn't find it. Asked a TM that was walking past if they could check for me, and she went to the back and confirmed they were out of stock. She suggested that later this week they would get some more, I asked when and she went back and double checked with the receiver. Thanks for going above and beyond Holli! read more

I seem to leave angry more than not when I shop at your store. I love to support local, but it's time to shop somewhere else. Raleys has repeatedly shown they don't care about the safety of their customers. The kids outside washing carts both had their face masks pulled down as customers passed by. So very sad. New: Your response proves my point! This is the same response you posted before. Rather than addressing the issue, you just repost a 'canned response.' Again, so sad. read more

Raley's - This is why our COVID numbers keep going up. Please Raley's--enforce the mask policy!!! - Grocery Near Me - Modesto, California

A nice supermarket that is close to my home. They provide friendly service and offer gas rewards as a bonus based on your spending.

Collin was very rude at the checkout. We asked a simple question and instead of listening, he immediately answered without even understanding what we asked. He kept saying, "What I'm telling you is..." instead of literally waiting 3 seconds for my mom to finish speaking. He was making it seem like we were stupid and not understanding him. We just wanted to know if we could get an additional discount on a damaged fall decor item. He insisted it was marked down because of the way it was. He wasn't letting us explain that the item was marked down because it was a fall decor item. Collin, another team member, and the security guard were busy streaming the Tyson vs Paul fight on their phone over at self checkout instead of being aware of their surroundings read more

Today i was making a trip to Modesto to go some errands & on the way back home i stopped by Raley's real quick. The first impression when i pulled up was it was a beautiful store, most the Raley's are and most of the time tend to have good products and good service. Since it was a different store i was looking for the carts etc & i noticed the sanitary station and carts we all outside. This was a little odd for a Raley's.. and when i grabbed a wipe to clean my cart tons of black dust from the ashes of past fires instantly attracted on the sheet. So it wasnt the best, w/ Covid, the fires, and just going into a store with a dirty cart. Past that, i got into the store & it was nice because they had a ton of variety. This made me excited to shop & explore. I got a lot more than i expected too. The pricing was different than in my home town it was a bit more expensive in some things im not sure if that had to do w/ being in a different city but the variety was spot on & i loved how they had the store decorated for Halloween. It was nice. But the reason i marked it down 2 stars is for what im going to explain next. So im done shopping & get lucky to be first in line at the end of the cash register towards the front. This older woman is helping me out & it was going okay, she wasnt too friendly, but things went south when i told her i had 2 orders. The orders werent complicated, there were 3 categories (water, cans,condiments) for the first order & the second just everything else. And for those who thing whats condiments? Ketchup & mustard hun lol. And this lady was being rude. She scanned the waters, then asked me to repeat my order several times. Said she couldnt hear me (bc my mask) , and then when i removed it a little so i could speak up she said ' " I still cant hear you." So i raised my voice and then she was just rolling the cans etc across the board. And her one bagger left when i said i didnt want bags didnt stack them in the cart. But this nice courtesy clerk came & helped finish the job & was really polite with me. Like the store and its products but we need to realize customer service is a big deal. Especially since their motto is Family of Fine stores. read more

Love the selection in their bakery deli! My favorite is the fruit tart with the vanilla custard filling....SO yummy! Plus they have great customer service. read more

I have always considered Raleys a great place to shop - specifically because of the fresh produce and meat. The people working there are extremely nice. The ambience is wonderful - so what's the problem? Their weekly specials and their Monday specials. For several months, many of their specials like split chicken breast or bread or other common lost leaders advertised weekly are not available. Their ad comes out on Wed. I shop on Monday. I was advised get here earlier in the week - I shopped on Sunday - same story. I don't know about you but I don't want to have to rush to the store just to get their advertised specials. I just want to be able to get the special when I shop. The last straw was eggs. We all know there is an avian flu situation- yet I went to Raleys on Sunday, no eggs, Monday no eggs, Tuesday no eggs. I gave up and drove over to grocery market outlet - Full Case Of Eggs. Really! Okay Raleys get your act together! I called their corporate office to ask that they work on their supply chain - I haven't heard back - prices were pretty great at grocery market outlet. Just saying. read more

I bought a rotisserie chicken and was ready to eat, I broke out the legs from the bird and was bloody

This is an update to my previous review. After a couple of issues last week, I decided to give this store one more shot, and needless to say, this time around was worse than last time, and this will be the last time I visit this location. I ordered my groceries online this time, and it was a pain in the ass! I scheduled my pickup for yesterday at 12 PM, but got a text saying they were out of bananas, strawberries, grape tomatoes, and Folgers Black Silk Coffee. I was told that they were also expecting a shipment later that day, so I decided to reschedule my pickup for 5 PM. Before I went to pick up my groceries, I was told they had everything in stock and were able to fill my order in its entirety. However, when I went to pick up my groceries, they still didn't have my grape tomatoes or coffee. I asked the person who brought my groceries, she said they were all out of those items. Seriously?! How can you still be out of items despite getting a fucking shipment?! After I got home, I noticed that they shorted me on one carton of Dreyer's Rocky Road Ice Cream. I bought two and got charged for two, but they only gave me one. I called them back and told them what happened, and someone by the name of Dominique told me that I can come pick up an additional carton. Well, whaddyakmow? After I got off the phone, I received a text saying they didn't have Dreyer's Rocky Road, but had it in other brands. If you didn't have it to begin with, why the fuck did I get charged in the first place?! Disappointed, I asked for a refund on my credit card, but they couldn't give that to me either. I was told that I can only get a store credit toward future items. Why would I take that, so I can get screwed over a third time and have my hard-earned money taken from me?! FUCK THAT!! I don't know what moron is managing the store, but they are grossly incompetent and inefficient. read more

Raley's - Text thread. - Grocery Near Me - Modesto, California

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This is an above average Raley's location from those few I've visited. I came here to get a cup of Peet's coffee but I looked around the store, impressed by how big, clean, and organized it seemed. I like that this store has a separate Peet's area, as opposed to the store at Tully Road and Standiford Avenue (or the Manteca store), which requires deli employees to stop what they're doing. While many items at Raley's are somewhat more expensive than Target or Walmart, there are more selections, and it's still cheaper than Save (less) Mart. I went to buy some Bolthouse juice and coffee but they didn't have either the Multi-V Goodness or the Mocha Cappucino I normally buy...back to Target. I'll survive. They have a lot of things Target doesn't have. read more

Raley's - Roast beef with Swiss and horseradish sauce on rustic French was so good - Grocery Near Me - Modesto, California

Don't believe their hype that they care about their customers or are taking adequate safety precautions regarding covid 19.l. They permit their customers to shop WITHOUT masks. Their justification is they don't want to offend the non mask wearers I was told that the manager "doesn't want to get in a confrontation." If Raleys is willing to ignore the governors orders about masks, how do we know that they aren't ignoring other government regulations regarding food safety? There are plenty of grocers in town, don't risk your health with these bozos. read more

Very very rude cashiers and some of the baggers every single time they have to be rude. Raleys used to be a top-of-the-line grocery store. It has become one of the worst around. read more

I believe that your stores are still dropping the ball during this pandemic. You do not limit the number of people in the store. It is a known fact that this virus is transmitted by aerosols. The more people in a given environment in the more chance of transmission. Other grocery chains are much more responsible by not only limiting the number of people in the store but by making bank tape lines from two people are in line at any one checkstand. I love Raley's but even Safeway is doing a better job. Even grocery outlet. Too bad you're not taking this seriously ! read more

I believe that Raley's has a nice looking store and a very nice young man working in the sandwich area, but I am tired of Raley's screwing the public. The groceries are outrageously priced and now they are making it to where you have to download their app in order to get their deals. I had to wait for the person in front of me take 10 minutes working through this new app requirement and the trouble their system was having. It took me 10 minutes to be checked out for 5 items at 9pm at night (slow time). The people behind me had to keep switching lines but apparently the other line also had a similar issue. So if you can't afford to have a phone and do their app, then they discriminate against you and will not allow you to get the coupon deal. Come on Raley's, trying to be like a lot of the other chains that make you jump through hoops is not wise! I choose to go elsewhere to shop. If this doesn't get corrected, then my Raley's shopping days are over! Stop with the price gouging and this silly membership requirement electronically! read more

I go here for wine tasting on Thursday. No complaints on the wine selection, the knowledge of the pourer, the snacks or pricing. But dammit please wash the glasses! It's like this every week for the past 5 weeks. Look at my pics and video. Would you drink from any of these 5 glasses? The glasses have lipstick, finger prints and general dry mouth greasy slime from the last person that drank from it. Please wash the glasses. I've asked and pointed this out to the person taking the money and nothing is done.....every week (Tig, the host is top notch and knowledgeable, personal. We always buy a bottle because of his sales technique) read more

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I no longer will be shopping here due to the rudeness of the employees and the high prices, thank God savemart just opened down the street. Every time I come to this Raley's I notice the same creepy girl (secret shopper perhaps) staring me down, making my shopping experience extremely uncomfortable. I come here to get my day to day groceries and I do not appreciate being followed around as if I'm up to no good. The other employees aren't friendly either. I will not be returning. read more

Always overpriced but when you need something quick it's close. Currently raised the limits on discount for gas fill ups. That's sucks too

I was shopping and we went to the registers and the manger said we were stealing she's always rude to people and she was rude to my dad I hope she gets fired read more

Above-average Raley's store, clean, large selection, clean ( ish ) restrooms, pretty much get everything you need here. A small organic foods section. Better than your average conventional grocery store. They also have the self-checkout lanes Has a bakery, deli, and a cafe and a post office. Extensive alcohol selection. Even has special ethnic foods available. I LOVE THIS STORE. Gas pump and car wash attached. They provide gloves at the pump. Some of the staff are rude, but others are nice. read more

Beautiful store. Amazing selections. The employees have attitudes and always appear to be bothered to service you, especially in the Deli. Customer service has really gone out the door, I will choose to go elsewhere from now on. read more

The costume contest event was fun !! Great for kids!! Fall festival is always enjoyable for my kids every year!!

So i have tried other stores in the area for birthday cakes and nothing comes close to this store. The people in the bakery know what they are doing and can pretty much do anything that you want. I am only going to post a couple pictures because usually when the cake comes out, its gone in seconds lol. Get the banana filling its delicious . read more

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This particular Raley's store is top notch. The layout is well conceived and both the produce and meat departments are stellar. Employees are friend and helpful. I've never had any issues with the workers. The prices are high as expected for the top tier grocery store. But hey, you get what you pay for, right? Better selection and top brands. They got it all. My only concern or disapproval is those dam self check out machines. They are so glitchy! Too many options to select. Temperamental to say the least. Bag not in bagging area when it is.Too many items in bagging area. Moved items to cart to soon. It often freezes or calls for the clerk to come and reset it. Good grief Charlie Brown! I just want to scan my items, pay the amount, and leave. Enough of all the stupid prompts! read more

This is the worst store that someone can go to, it continues to exist just because it does not have any competitor in the area. Cashiers and sell associates are rude and they never say hi or they never help you, they are terrible people. If you go shopping after 9 pm they chase you and make you leave the store. The only reason I go there is that it is close to my place, and sometimes I have to go to work, and I don't have time to go to another store, but I am doing my best to minimize my shopping experience with those terrible people, and I do not recommend it to anyone else. read more