I would recommend a different dentist based off my experience here. At my last visit I was told that I have 3 cavities, tooth decay on a tooth, and would need a crown. Being that I take great care of my teeth and don't eat sweets very often this raised a red flag for me. I decided to go get a second opinion with another dentist and this is what they found. I had a small cavity that was just starting to form that would not need a filling but rather would need monitoring and another cavity that would need to be filled but would not require numbing because it was relatively small. Also, I had a cavity filled by Dr. Isola and when he did it, he left a big gap between the tooth and its neighbor. One of his hygienists noticed the gap when doing a cleaning some time after and asked me about it so I told them what had happened. They told me that they would ask Dr. Isola if he could fix it and they would call me if they could and would not call if they couldn't. I never heard back from them. I wound up getting that gap closed and that filling re done by another dentist which cost me out of pocket for something Dr. Isola messed up. So be warned. I know this dentist is convenient for people in East Sac but I would HIGHLY recommend going to Dr. Chalmers in the Arden area. They are light years ahead of Dr. Isola in terms of care and technology. Going to them made Dr. Isolas practice feel like it is stuck in the 90s. read more

On 9/25 I called Dr. Isola's office and made an appointment for today (10/23) at 10am. My appointment set-up call was pleasant, and I was excited to find a dentist (anyone who lives in Sac knows how impacted our dental providers are). I showed up early, as instructed, so I could fill out my new patient paperwork. When I arrived, the receptionist looked confused. It turns out that my account that they created was never made active, and in turn my appointment was NEVER technically scheduled! I had taken time off from work and driven all the way there for nothing. Instead of trying to accommodate me or offer me their soonest available appointment, the receptionist just shrugged me off and barely said sorry. read more

Ralph J. Isola, DDS - General Dentistry Near Me - Sacramento, California

The hygienist here cleans my teeth like I've never had them cleaned before! Dr.Isola is very talkative but listens to his patients goals and keeps them in mind for treatment. He has been great with me so and I highly recommend him! read more

My experience with Dr. Isola was not a good one. Let me preface this review by saying that if you have perfect teeth and all you need are cleanings, then maybe this dentist will work for you. However, if anything isn't perfect, I strongly recommend a second opinion. I want to Dr. Isola for a few years, and my first issue was when they replaced a number of my old fillings. One of them came too close to a nerve and I ended up with a root canal just from having a filling replaced. I thought this was normal. My second issue was when I had an infection in my gum (I have short roots from braces as a kid and I seem to have tons of teeth and gum issues now...bummer). Dr. Isola prescribed an antibiotic, but it didn't clear the infection. His next move was to suggest I have the tooth removed and pay for an implant. I was not excited about this, so I decided on a second opinion. I am SO GLAD I did this because the second dentist referred me to a periodontist who did a laser gym surgery (two days later because she said if I waited any longer I would likely lose the tooth due to the infection). My tooth is still here 3 years later, and my gums healed nicely. Thank goodness I didn't listen to Dr. Isola and get an implant. After I started seeing my new dentist regularly, he determined that a crown Dr. Isola did was done improperly and was causing food to get stuck and more gum issues. I went back to Dr. Isola, and they said it was fine. I ended up contacting my insurance about this, and they requested reports from both offices. The insurance company determined that Dr. Isola did the crown incorrectly, and they refunded me the money to have it redone elsewhere. After all of these bad experiences and some time to reflect and make sure I wasn't just trying to get back at Dr. Isola, I am posting this review with the hope that it prevents others from having bad dental work done (because these decisions affect you for the rest of your life). read more

Don't be a chump Sacramento. I have daily meetings that begin earlier in the day and continue till the whistle blows so I routinely make doctor/dentist appointments as early as the receiving office will permit. We all know the flow at a dentist's office; dental hygienist clean your teeth for the first 15-20 min, take x rays, etc.then dentist comes through afterwards to perform the exam. Ralph must not be a morning person because I can't remember a time when I didn't wait in the chair for less than 15 minutes for him to come through the door for the first time that day (typically waited longer and he always left a visible grimace on the faces of the office manager and hygienists). My point, Ralph habitually and unapologetically wasted my time. Is Ralph a nice guy? Are drunken sailors? Is his receptionist a delight? No she isn't... But then we're talking teeth here people. She does her job in a timely manner and frankly that's all I'm asking for. Are the hygienists great? Actually yes. Yes they are. Should they jump ship? Yes. Yes they should. Brass tacks: I was a patient with Ralph for nearly 4 years. I've been to every appointment on-time, arguably a "model patient". I miss one appointment and get a $65 bill... for wasting Ralph's time? 1st missed appointment, a warning, a $15 bill, a virtual slap on the wrist, okay. 2nd missed appt. $65+, okay. That's more than fair. Everyone's time is valuable. So guess what Ralph, I won't be wasting anymore of your time or my money by going to your joint. tl;dr | Zero patient loyalty and objectively disrespectful of their patients' time. If they reduced my bill when Ralph was late, it'd be a fair, "two way street", but it's not. If you think you'll never (ever) miss an appointment and don't mind waiting for your dentist, Ralph's your guy. If you don't want to be a sucker, look somewhere else. read more

I am new to Sacramento, so I took my children, ages 3 and 5, to a pediatric dentist that accepted my insurance. Though the kids had a great time, I was horrified by the work they wanted to do on my children. I was told my children had 17 cavities between the two of them and needed 4 baby root canals, complete with caps. This just did not seem right. So I asked around and Dr. Isola was recommended to me. He saw both boys for a consultation. He was patient and friendly with my boys, and recommended a much more conservative treatment plan. Moreover, the amount he wanted to charge for their work was 1/3 of what the other dentist wanted to charge. Yesterday, my husband took my oldest to have his worst 2 cavities filled, which the other dentist recommended for root canal. Dr. Isola filled both, and my son, who has anxiety about doctors, was happy and completely not traumatized at all! He came home to tell me that he can't wait to go back and fix his other teeth. They do give kids small toys for being good patients, which I have no problem with. The other dentist had television screens, games, and ridiculous goodie bags. Still, my son and his younger brother can't wait to go back to Dr. Isola. Thank you, Dr. Isola. You have really helped our family. We will be back. read more

I didn't get a chance to meet Dr. Isola because his receptionist was so rude on the phone that I decided to find another dentist. He may need to do a quality review on who answers the phone because they are the first impression/point of contact. read more

I had my first appointment here yesterday after being referred by a friend. I seriously hadn't had a dentist appointment in two years (I swear, I'm a hygienically clean person, just super lazy when it comes to finding new doctors and that's when I moved to Sacramento). From Jeannie the receptionist to Dr. Isola himself to Kitty my dental hygienist (and Dr. Isola's wife!), everyone was SUPER nice. Going to the dentist is never a fun thing, but they made it a little less painless. They fit me in for same day initial appointment AND a two hour cleaning (yeah, and THAT is why you don't wait two years between going to the dentist). Kitty did a fantastic and super thorough job though. I'd highly recommend this place to anyone looking for a dentist in the East Sac area! read more

It's hard to five star a dentist... mainly because someone using sharp instruments on my face is so unpleasant. But this review isn't for me! it's for our 1 year old who has a full set of chompers already. Dr. Isola and the staff are very kind, they're patient with our little dude who just wants to run around the office being nosy. Although kids aren't required to visit until much later in years... they are really patient with a newbie mom who freaks out about everything. I appreciate that. read more

If I could give this place negative stars I definitely would! Ill upload the pictures and let them speak for themselves and just give a brief explanation for now since I dont have time to go into detail of the several reasons Im extremely dissatisfied with this office. Besides CHARGING for work that was NOT provided, and telling me I needed all this work done (he said I had 10 cavities when the dentist a yr prior said I only had ONE??) when they actually did the work, the work was poor! Went back a month later when he wanted to work on the other side. I said he needed to RE-DO the work as it was super sensitive and I could not chew on that side and still had a gap in between my teeth. I was nice enough to give him a second chance (it should be rare that a dentist has to re-do the filling a second time right? not shave it down a little more, but actually re-do the whole filling? anyway...) the work was a little better, but not that much cuz I still did not chew on that side for fear of my tooth cracking... and I voiced that when they tried to set up another appointment to do additional work he said I needed... I let them know I was still having pain and wanted my X-rays so I can get the rest of the work (he claimed I needed) elsewhere.... No response to that email, besides having all the Xrays sent to me...... This was all a few months ago.... and sure enough... this weekend the filling fell out!!!!!!!!!!!!!! The nerves are exposed and there is a sharp pain even when air goes through it! So of course I now ask for a refund so I canjust want to go somewhere else and re-do it and they say to give them a 3rd chance!!!! WTF?!?!??!?! I said no, just reimburse the $350 or whatever to my insurance and co-pay to me so I can get it redone elsewhere and they said no! I even sent them the pictures.. you would think as customer service they would be apologetic and not make you go thru them again! Like really???? Ill expand more about other issues later... But seriously, let the pictures speak for themselves. These pictures are after working on the area TWO times and the filling falling out within a few months!!!! I have never had to re-do a a filling, or have one fall out, let alone after a few months! read more

He's one of the best! He has 5 star staff. I've been a patient for over 15 years & send friends all the time!

If there was a zero star option I would have chosen it. Went here for years and never had a problem aside from slow service from the Dentist. My last appointment they made a major mistake and the Dr. never acknowledged it nor did he apologize. I guess keeping patients isn't a priority. Your money and time are better spent elsewhere - mine will be. read more

Best dental experience ever! To start, I had no high expectations since my previous dental experiences at other offices were not so pleasant. I decided to try something new--and more than happy that I did! Dr. Isola's office is such a delightful atmosphere. The crew is fun, friendly, informative, and passionate. The entire time during my teeth cleaning with Kitty I felt at ease and even excited about the end results. After this experience, I can't imagine going anywhere else! Although I plan to move an hour or so away from Sacramento, it's more than worth the drive for this type of service--what they give is not something you come across often. read more

Dr. Isola is the best dentist that I have ever been to! I am very proud of my teeth and take excellent care of them, so I am pretty particular about my dentists. Dr. Isola was recommended to me by a friend and I have been seeing him for the past 5 years. I have seen many of the hygienists in the office and they are all wonderful. Dr. Isola has a wonderful bedside manner and explains everything and always answers all of my questions. My sister and parents now see him too and they also love him and his staff! Everyone is very friendly and make you feel very comfortable from the time to you arrive till the time you leave. read more

Who looks forward to going to the dentist? Not many people, but after going to Dr Isola's office, I can understand why some people do! I used to HATE going to the dentist... so much that I just decided not to go the entire time I was in college, and even for quite some time after I started working - to be exact, 5.5 YEARS. My colleague recommended Dr Isola, and I can't thank her enough. They were friendly, professional, and explained everything! One of the reasons I used to hate the dentist was because I always felt like they were making things up - my teeth didn't hurt, so how could I have 8 cavities? This is NOT the case at Dr Isola's - I trust them and like their conservative approach to dentistry (they try to leave as much of your teeth as possible to maintain their structural integrity, instead of recommending fillings so they can make money off of you). They SHOW you on the x-rays where the decay is; they take the time to make sure you understand everything. I trust them so much that even once my insurance changed, I went to see them for a second opinion after I saw my new dentist who had recommended almost $2,000 in work! As soon as I can, I'm going to change my insurance so I can go back to them instead. I honestly can't say enough nice things about their entire staff - Kitty is an extremely caring person and one of the gentlest hygienists I've come across; Dr Isola always makes me laugh and has done a wonderful job with all my dental work; and while I still wouldn't say I enjoy going to the dentist, I would say that I always look forward to seeing Kitty, Dr Isola, and the rest of their happy crew =) read more

I give this place 5 stars because the dentist office we came from was not at all kid friendly like this place and the staff are wonderful. My daughter developed an infection in her tooth that put her in the hospital but afterwards they helped remove it. And she was fine, they did a great job at it. She still wants to go back, that says a lot for a 5 yr old. The dr was kind the assistants were too. read more

This is not your ordinary dentist. Dr. Isola's Practice is an extraordinary team. I went there a few years ago after one of his patients over heard me complaining about my broken, black teeth. I went to see him and talked to his financial coordinator. To my surprise they managed to work a plan out for me. Since then I have been back regularly working away at the disaster that was my mouth. I live in Nevada County and drive down to see them. They do an amazing job. They know my name and are very pleasant. Not once have I felt uncomfortable or like I am not good enough to be there, as I have in other dental offices. I will not be seeing another dentist. They work with me financially, and with scheduling. They call me and remind me of scheduled visits. I am no longer in pain and I can smile without the urge to cover my mouth. I look forward to going down the hill to see Dr. Isola and his team. It is always a positive experience. I smile proudly when I recommend his office to everyone. It is wonderful to have a dentist's office that really does care about everybody having a great healthy smile. I don't know what I would have done without them. What are you waiting for?! Call them already! read more

First I thought it was pretty weird that I could actually be made to laugh through an intense deep cleaning a few months ago but to laugh through a root canal was over the top. I highly recommend Dr Isola and his awesome team. I am grateful to have found them. I actually look forward to my next Dentist visit.............who does that? As a side note....happy to see that the fake flowers went down the road and the first and last impressions of the experience, Janice and Brandy, they deserve a raise, accolades and lots of chocolate!!! read more

Five stars for Dr Isola. This guy is a human being as well as a doctor. My visits to him have been consistently great. He is never rushed, but takes his time and encourages his patients to understand our medical/dental issues and participate in our own care. He has a great sense of humor, which he shares freely with his patients. Best of all, the guy knows how to work a needle and administers the most painless injections ever. I'd give him more than 5 stars for his work if I could. He has rescued my teeth from ruin. His fees are reasonable and he doesn't recommend procedures I don't need. He is flexible, too; once I changed my mind at the last minute about a procedure scheduled for two teeth, and told him I wanted to do just one; he didn't even miss a beat but went on about his task. His equipment is new, clean and well maintained. Five stars for his great staff--friendly, relaxed and very competent. read more

Ralph is GREAT! He takes the time that any doctor should with tending to your needs, and suggesting the options. I've had to endure some major dental work over the past couple years, and its been smooth sailing. His staff are very friendly, and easy to talk to, and the receptionist has called me on a couple occasions when an earlier appointment became available. Overall, five stars for sure and I'll definitely go back! Give Dr Isola a try, I did, and I'm glad! read more

It's Great to have good teeth & a winning smile. It feels wonderful! I will not go anywhere else! Ever! My family & I are very thankful for the excellent dentistry Dr Isola & staff have provided. Many years without a glitch. Not to shabby!!! We give you a Million Stars Thank You. read more