Is it just me or are the cashiers at Ralph's fkn rude?! They don't greet you, talk to you, hand you your groceries, say "Have a good day" "Did you find everything okay?", NOTHING!! Maybe because I've worked at Vons, I know how a customer is SUPPOSED to be treated!! Is it so hard to acknowledge your customer?? This isn't the first time this has happened to me before at this Ralph's. The pricing and grocery sections are fine, but I think I'll be going across town to Vons or Albertsons from now on. read more

I used to shop at his store almost everyday as I work at the bakery across the parking lot. Things changed about three months ago.The supercool service deli guy(who was named Zach oddly enough), was pretty much the heart of that store if you ask me, was let go for some reason. He was the fastest slicer, always friendly, knew about everything in that place, deli or otherwise. Very knowledgable of what the store offered. I pretty much tolerated everyone else in the store seeing aside if them are kinda rude. I face the store several more chances after he was gone, but I now take my business to the Von's a little ways down the road. The inconvenience is worth it in my opinion. read more

Review for the BAKERY. The cakes here are really tasty, and because of the taste and affordability, we'll be getting our wedding cake here for our backyard wedding. Hilda has been very sweet and helpful as I've come several times to ask questions in order to decide whether we want the in-store cake or the wedding cake that is ordered from off-site. Today, she offered to order a cake from off-site for us to do a taste test to address my concern over whether it will be as tasty as the in-store cake. She also let me have a cake board for measuring purposes because I needed the dimensions and she didn't know them off-hand. I'm looking forward to working with her to have the perfect cake made. UPDATE: My wedding cake came out great! Hilda ROCKS! Great customer service with a smile! I ended up getting several cakes made at the store and putting them on multi-level stands. Even though they generally don't sell round cakes of a variety of sizes, Hilda baked rectangular ones and simply cut them down to the round sizes I needed. (No other store we went to would do it.) Got my wedding cakes for 100+ people for $75. Can't beat that. (FYI, we just got them covered in white chocolate, and hired a gum paste flower artist to make special flowers for the tops for a little extra money. Still much cheaper than a fancy bakery.) read more

Bakery: ordered a my little pony cake for my daughters 1st birthday. When we picked it up they gave us the cake and then handed us the bag of decorations to add ourselves.... I've never had to add my own decorations to a custom cake. Then the icing and bavarian cream center was thicker than the cake itself! It was not a good ratio and ended up too sweet. The frosting decoration looked like they just gave up on the back side. My daughter is having another party in a couple weeks but I will not be returning to this bakery. read more

I really really really miss the Ralph's on Oceanside blvd and Collage, they had the best seasonal cupcakes! Always a big hit at work and i miss Kelly! read more

Yummio for the sandwiches! I had the chicken pesto with basil leaves on foccacia bread and it was surprisingly good for a supermarket deli section. Kudos on "classing up" the menu. It was surprisingly expensive for a 6inch. I was thinking 3 bucks, they on the otherhand thought it was best at 4.99. read more

There are never enough checkers open here. Never. Never ever. The main reason I keep going back to Ralph's is that they seem to be the only ones in town who consistently carry Sparkletts water, which I prefer. read more

I've been coming to this store for about 5 years now and the staff rocks! Everyone is always so nice,friendly and helpful. They have a sushi chef and she's AMAZING. Im very picky when it comes to sushi but hers is always so fresh and at a reasonable price. It tastes better than some sushi spots I've been too!!! I go there for lunch couple days a week because they have a salad bar too! Try it out if you haven't! read more

Worst Ralphs i have ever been to!! The lines are always long! They do not bother to add cashiers when needed. Most cashiers are rude and SLOW!! They also push people to the self checkout! Lazy staff! The manager could not care less! Bad manager usually equals badly run store. If you have to shop at Ralphs the location in Ventura is great. Oh, what a difference! read more

The deli is really great at this Ralphs, probably the best grocery store deli in this city. The quality of their produce is excellent but the variety needs some work. This store is pretty conveniently located but the parking lot is a mess with the parallel parking down the middle. The sale prices are competitively priced except in the meat depart where Vons wins. The shopping carts are pretty dirty. They definitely need to be hosed down and sanitized as I have noticed dried trash in the bottom of some. read more

Love this place!!!! Good prices, great customer service and easy to find what we were looking for! Definitely coming back to shop!

One of my most visited Ralphs but always leave without an item or two because they are out of stock. I've seen much busier Ralph's as well, I guess whoever does their ordering doesn't do too well of a job. Other than that a great place with a great environment, Lines get a bit long, lazy staff! read more

I have never seen a slower place than their deli. I have gone in their three straight days and these guys are sleep walking. Lines stack up. They are in no rush read more

Ralph's Bakery is Amazing. There cakes are delicious. My orders are always done on time and are absolutely beautiful! I ordered a cake this week on Wednesday and they where able to have it done by Friday. Thank you so much Ralph's Bakery for your hard work. There's no place better for your birthday cake needs!!!!! read more

They need to update the hours when you look them up On their hours because it says they are open and when I got there they were closed they did not change it online it needs to reflect the same so people don't make a drive when it says they're open it is not acceptable just a slap a sign on your doors and lock them read more

I love this Ralph's. The staff are friendly, the sushi lady always says GM when I'm getting my coffee :) I always use self checkout unless it's time for large run. Always stocked;They now have a lottery machine and a red box read more

A great experience everytime we shop at this store. Every employee is nice, helpful and seems to go out of their way to help us. It's clean and has a good selection. read more

I like this store. And Ralph's stores. So far everything that I have shopped for including Soda and Raman noodles etc, in the last few days has been double the price at Vons. read more

I can't say enough how amazing this deli is. I came in this evenning after work and the second I walked up the employee (kevin I believe, if I saw the nametag right) greeted me with a loud and friendly hello. He recommended specific kinds of salmon due to how it was raised and marinades. I've been to so many delis around and everytine I come here I get great service PLUS they season my meat and skin my fish. I would and have recommended this deli on multiple occasions. Big store, small town feel read more

I have tried and tried to keep giving this pharmacy a chance but it needs a manager. Im sure with the right leadership it could preform more professionally. If a prescription requires a refill request from the doctor one is sent and then no follow up. Common sense would have the pharmacy technician check after 72 hours on which requests have not been responded to so that she may follow up or even goes as far as doing the customer a favor and contacting the doctors office. THIS IS NOT A BUSY PHARMACY , and it has a lot of employees working in there at all times. I have picked up the wrong prescription, and been lied to as to what is causing prescription hold ups. I was a technician for 9 years so I know when someone is making excuses. If a prescription has a denial from the insurance and it seem un-logical, the technician does not call the insurance to fix the problem, they wait for the customer to do it themselves.Many times I have been told the wrong information from the technician I am leaving prescriptions with, if they are unsure of the correct answer they need to double check.I have Lupus and spinal pain, I don't appreciate running around trying to get prescriptions rewritten because I was given the wrong information. I give this pharmacy a star for the fact that they smile at you while they are performing sub par customer service . read more

Not enough checkers. The self check is a joke! They hire a security guard to watch it, but nobody knows how to run it! I had to wait 20 mins to buy a couple pieces of fruit because they don't scan. All the while the useless manager is standing around chatting with customers instead of helping. read more

As a single mom that lives across the street with two lil boys as well as work nearby as well, i visit this Ralphs at least two to three times a week if not more than that, sometimes more than once in the same day. The staff is generally fairly friendly and i love the fact that they have self checkout however my one star review is based on the fact that i will not return to the store after a recent visit. My purchase was a $5 purchase on a foodstamp card in which the cashier had to type in the card due to my card being worn. Now mind you, this is food, not cash from a foodstamp card which has my name on it and you have to enter a PIN number to give payment. Can anyone answer why she asked for my ID? I proceeded to ask her why, and that this is new to me and i advised the cashier that this has never happened before anywhere, she told me this was protocol.. Well let me just say, this can be very very offensive as i was offended. especially when i shop at this location as much as i do. It was NOT a credit card and it was only a 5 dollar purchase! I walked out, then right back in and spoke to a manager and advised me this absolutely was NOT protocol, and that he would speak to this team member.. Because of this situation, i will not return again to Ralphs. I will drive out of my way to Vons instead. I believe that all team members new or old should know protocol and if they question it, they should ask a fellow team member because even after i questioned the gal, she didnt budge, she should have either asked or spoken to the manager which was on a lane as well. Situation could have been handled differently and the next person whom gets asked for identification for using a snap/foodstamp card while other guests are waiting in line may not be as nice as i was. read more

The Bakery: I ordered a two layered marbled cake w/ Bavarian cream and a buttercream assuming that it would be balanced due to it being 2 layers. Ummmm no it was all frosting and Bavarian, they took a single layer and cut that in half. I understand if it were a thick single layer but the bottom of the cake was damn near no existent not to mention they trimmed the outsides down so much that my cake was. It a legit half sheet. They tried to comp for it by slapping on excessive amounts of frosting and as far as the marbling . Also whoever decided to decorate the cake must've said screw it because the shells weren't shells and the whole back of the cake..... let's just say the person attempting to be a baker/ cake decorator needs some training. By the way who spells Happy with an "E" and not a "Y"?!?! They attempted to fix it by adding a stem. Like I said never again!!!!! Ummmm other than that the cookies and breads are ok read more