Ugh. Ordered lb of bologna and never again. Many of the slices looked brown and disgusting. Apparently they don't date their lunchmeat. Be wary ordering anything from the deli. The health department really needs to visit this place more often. read more

Would give Ralph's 5 stars if someone in corporate would realize this was 2018 and not 1996 and there is such a thing as WiFi. Every major store has working Wi Fi for their customers except this Ralph's. They have it , except it doesn't work. Really hard to get coupons on line when there is no WI-fi in store. Additionally, the deli department is run like a yard sale. Completely disorganized. read more

This place is always busy! Nice compact market with good produce, nice wine selection, all new cases for dairy and the store is easy to navigate. Staff when you find someone is always friendly and helpful but as I said this place is smokin busy! Nice deli too with Boars head meats and cheeses, good sushi for the grocery store and a big salad bar. Parking is a little tight because there is so much in this center but hey.. read more

08/28/2017 1530 Hours Stopped into this location to pick up a few things was looking for bee pollen (dietary supplement) for my spouse, I asked the pharmacist clerk If They carried it she in turn ask the pharmacist who gave the strangest look on her face replying no-* The rest of my visit here was uneventful the Highlight was going to the deli and getting a sandwich freshly-made, FYI if you get a sandwich at Ralphs they usually have them pre-made and they're 699 in my area but if you go to the deli and have one hand made there still 699 and you get way more toppings to choose from by having them make it and it's super fresh and delicious! I never good solid visit check out with very nice cashier and bagger very helpful! read more

Just purchased the worst fish ever! Bought today (6-25-2020) at this Ralph's location. Chilean Sea Bass in a package. Holy shit!!! Noticed an extreme pungent odor. Almost like Ammonia. We cooked it and the taste was egregious! Taste like it was soaked in an Ammonia bath. If it doesn't pass the smell test... avoid like the plague. Thanks a bunch Ralph's. Unbelievable! It was on sale for $23.09 with a "great deal/woohoo" insignia decal on the label. " Sell by date was 6-26-2020... read more

Today's experience was very unpleasant to say the least. Our shopping experience turned sour when manager/supervisor on duty Christina Valencia spoke very poorly and degrading to one of her employees Cashier,Robert. She openly talked down to Robert as he had been told to not take a lunch and would be able to leave early. He had a terrible cough and frankly looked under the weather. Given the circumstances of the world, I understand Robert's need to work. However, being addressed in that manner is quite disrespectful and unnecessary in front of the entire store. There was obviously no clear communication between management at this location. Please do better Ralph's! Find REAL professionals to run your stores because that woman wasn't it! read more

One of the nicest Ralph's, let alone grocery store that I have ever been to. Usually everything is fully stocked and the employees are normally friendly. They also have free wifi - incase anyone browses the web while they grocery shop! Soup bar Salad bar Olive bar Large selection of cheeses Freshly baked breads Next best thing to a Bristol farms I suppose! read more

MY FAVORITE MARKET!!! I have been going to Ralph's for a long time and it is just the best spot!!Well, today I add another reason as to why I love the people there (and especially the employees). I will try to keep this short: I had a very scattered day. In my rush to get my errands completed, I left my wallet at the store. Luckily for me, my cashier WILLIE (shout out. Thank you so much for saving me a ton of headaches! ) found it!! Hours later, I realized it was gone. I knew that if it was not in my home, it had to be at Ralph's. I called the store while crossing my fingers and breathing into a paper bag. A very professional gal answered the phone and had a supervisor verify it was me who belonged to the wallet. They were all very nice to me. I know stories don't always end this neatly and I am ever so appreciative to Willie and his crew. Thank you again! Melissa read more

Typical Ralphs grocery store. Probably has a few more "higher end" products than most Ralphs locations. The meat counter sometimes has Dry Aged beef, but usually the aging cooler sits empty. Watch for the specials after a holiday or superbowl Sunday... I have filled my cart with USDA Prime bone-in Ribeyes at a great price. On any other day, Costco has better prices on meat. There is a decent selection of wine and liquor. Beware the produce isle! Ralphs prices on second rate produce are criminal! Pathetic looking limes are 50 cents EACH?! I would suggest buying your produce a few miles away at Cardenas, or all the way out at Bristol Farms in PD. The staff is friendly and helpful. read more

Love this grocery store! very well laid out and very clean!! also had great produce and great meat choices. the store was nice to just walk around and browse around with a starbucks! very friendly staff love this grocery syore read more

We went to buy fresh chicken breast today from the meat department and when we got home and opened the package the chicken was bad. It smelled sooo bad, I can't believed the butcher didn't notice the smell. Went to take it back, wasted my time and gas and all they said is "I'll give you 30 points" Jajajaja what a joke. Manager didn't even apologize. Never going back there again. read more

My friends and I were recently in town for Desert Trip and were in desperate need of some additional supplies :) Being from Canada, our group was unfamiliar with many of the brands and unsure of where to find certain things. We asked a clerk for some help; however, he informed us that he was only on his 3rd shift and was still learning the ropes. We completely understood and carried on our merry way hunting down stuff on the other end of the store. To our delight, we turned a corner and there he was ! "Come with me!" he said, "I found what you were looking for!" He had hunted down our item AND THEN hunted us down in that maze of a store to tell us. We were absolutely blown away ! Customer service at its finest. Michael C. you are a rockstar ! One of my favourite quotes is, "The only difference between ordinary and extraordinary is that little extra" and that most certainly applies to you. read more

Just tried Ralphs delivery. They advertised 2 hour delivery, 5 days was the earliest delivery date, and we went for it. We allowed substitution for out of stock items, which was a big mistake. We got hard cooked and peeled eggs, instead extra large fresh eggs, Kroger fat free cottage cheese instead of Daisy regular cottage cheese, sweet yellow onions that were bruised, non-dairy sour cream (plant based) instead of Daisy real sour cream, and organic carrots that were limp and broken. I know these are difficult times, but really? Forgot to mention, we received something called Oat Milk, instead of Heritage fat free milk. read more

Wow talk about fancy! I say that because well... Where I live we have A LOT of Ralph's stores so when it's congested, I'm guessing quality and service gets lacked. But here. The employees are friendly. Actually remembers customers by name (I like that local feel). And if you're planning to throw some kind of party, I think you won't have a problem finding liquor; this place has pretty much everything! There's like 2 aisles worth of alcohol. I didn't even bother to look because I'd get stuck staring at all the things they had. Had a brief look at the produce. Nicely clean and organized. And I'm impressed with the ice cream selections as well. You know they got good connects when you get a variety of ice cream that are "healthy". Usually commonly found in specialty stores. But hey I'm not from this area so maybe Ralph's at different locations have different stocks. Anyway. If you're around or in this town. Come by this Ralph's and get some liquor and ice cream read more

On vacation in Palm Springs...this is the best grocery store ever! Clean and super friendly! Plus if you buy any 6 bottles of wine they give you 30% off all the bottles. I was super impressed with the selection of this store but I was more impressed by how nice and polite the staff were. We came here every other day to get groceries and always got asked if we needed help etc. super impressed. Great wine selection! read more

This store carries everything I need especially the dolmades at the olive bar. Please please please never stop selling them. I'm a vegetarian and it's very difficult to find good choices out here. Clean, friendly staff, great prices. read more

Ralphs Pharmacy - The best vegetarian dolmades I've ever eaten. Yummy!! Please don't ever stop selling them in your Olive Bar. - Grocery Near Me - Indio, California

Fix your hours on here and I'll change my review. I showed up at 11pm because your hours say open til midnight, but you close at 11pm everyday. I could have taken a break earlier from what I was doing and got here earlier if you would have had the correct hours posted. read more

There is no end to what the staff here will not do for you in this store. They are just about finished with the new decora. I can find everything on the shelves so the transition was not painful at all. Jose, the manager, is about the nicest person I know these days. I think he has been in the business for thirty plus years. I love Ralph's. Thank you for doing such a great job. All of you working at this store location will be seeing me regularly. Remember to be honest and the story will never get twisted. read more

I am so tired of the decreasing lack of customer service at checkout. Specifically, having to bag your own groceries. Today was the most recent example. After buying a large amount of groceries, we were charged for bags and had to bag our own groceries (two carts full). An elderly woman at the register next to us was slowly bagging her groceries. If Ralph's is no longer going to be a full-service grocery store, either give a small discount for having to bag your own groceries or stop charging for bags. read more

I got some coupons in the mail so I decided to do a little shopping. I was hungry so I went to get a deli sandwich before I started. A lady in front of me was being helped. After her sandwich was made the guy ran off to help people elsewhere. The deli was full of employees, more employees than customers, and yet I still couldn't be helped. It's as if they are instructed to give the PGA West crowd priority. So after fifteen minutes of sitting at the counter being ignored while over a dozen people in golf clothes are given swift service I left. Tossed the coupons in the parking lot. I won't be fooled into coming back to this place read more

Overtime I buy grapes they are dead in a few days, same with flowers. I bought some salmon recently and had to throw it out as it tasted weird...and it's not the first time that that has happened. There are always long lines during the winter season...a lot of the time at least recently they are low on stock for certain items...yesterday it Double Cream, Satsumas and something else...I can't remember...the Poinsettias I was going to buy were half dead. Not impressed at all. read more

This is such a beautifully manicured grocery store. My mother works for corporate down in the LA area, and I had to send her pictures so show her how great this store is. They have an area where they make pizza, tacos and burritos to order. They have a sandwich and salad bar. The produce area is gorgeous too. read more

I'm very happy with product and great produce. Anytime I go for couple items I end up waking out with 3 bags of groceries. I would give five stars to quality of produce and cashiers service but deli is a joke. My husband walked out on his lunch break so many times because of slow service and seems like deli people are forced to work there or they work for free! I just don't get it!! I'm surprised the manager don't notice or don't care to do something about it. This for Lilia ! The store is packed during Coachella because is close and the only supermarket has deli to sit and eat too around read more

I left really disappointed by the way an employee treated me. I had to go teach tennis that afternoon and thought about eating something before, as I was starting to feel a bit hungry. I was near by this Ralph and stop by at the deli. There were only two employees and each one of them where helping two people ahead of me. When this employee (a skinny, short, senior lady with gray hair) was done helping the customer, I though she was going to asked me if I needed help but she didn't even bother to ask if I was being helped. She looked at me and ignored me like I had not been standing there for a few minutes. I probably waited there for 10-15 min. (If you have cameras, you should be able to see this. ( this happened October 21 probably around 4:50) Since she didn't ask, I had to kindly ask if she could help me but she just said, that she had to go somewhere. When she came back she noticed I was still there and started to clean and fix some of the salads in display and still didn't ask if I needed help. I told her that I have been waiting for someone to help me and she say, "I'm sorry but my manager asked me to fix and clean the salads because they are going to check that everything is all ok" Really!? I though customer service comes first. O.O!!! I then said to her, "so you are not going to help me?" She then said: "what are you going to have?" I mentioned the salad I was wanted but she continue cleaning and fixing the salads. I was really sad by her attitude that I just couldn't stand there anymore. I really don't understand why she was treating me this way. I mean, I understand we all have bad days and that she is a senior but it really doesn't justify how she treated me. She made me feel very uncomfortable. I didn't get mad and wasn't being rude towards this lady even after what she did. I just thank her and told her and that she didn't have to bother to get me the salad. I don't think I will ever comeback to any Ralph store. When you do good, you get good. I hope this lady doesn't get treated the way she treated me but Unfortunately, no one gets away from their own Karma. read more

Oh my gosh! If you are ever looking for something special in the floral dept., ask Larry to help you. He is incredibly talented and knows exactly the right items to place in exactly the right place! He has done several arrangements for me, for my 82 yr old mother. What he creates is simply perfect! I can't say enough about him! Ralph's is so fortunate to have him! read more

Great store! Clean, neat, well stocked, and organized. Plenty of parking. The entire staff is very helpful and friendly. Checkers are superstars! read more

I had ordered a cake for my sons birthday and showed up a hour earlier to pick it up. Gabby at the bakery did not even acknowledge we were there waiting or even try to get us the order earlier. She made no effort. After waiting for over 30 minutes and seeing her work on other jobs instead of ours when no one else was around waiting except for us was very disappointing. I don't mind waiting, I just don't like having my time wasted. I do not recommend shopping at this store. read more

Super nice Ralph's. I definitely took my time shopping here. Nice Starbucks inside as well as a large assortment of to go food made to order. Get a Ralph's card, though, so you can take advantage of the discounts. read more

The sushi at this location is amazing, with good portions for the fish. I usually do not have sushi from a grocery store, it's mediocre or awful. However when I heard that the sushi at Ralphs Fresh Faire is awesome I had to give it a try. It was superb! I went back a few days later and shared my feedback with the sushi chefs ... and grabbed more sushi! I however went to another location in Los Angeles, just for the sushi, and I was very disappointed. It was awful. And that experience is exactly why I do not do grocery store sushi. But when I am back in La Quinta, I will absolutely swing by for this treat! The staff is quite friendly. read more

I like this Ralphs because I leave close but the only thing I don't like is they never have enough people in the deli department to bad always wait at least 20 minutes to order a sandwich read more

You will not find a cleaner store or a more helpful and friendly staff. I'm in this store twice a week. Once for weekly shopping and a pick-up visit or whatever I forgot or didn't know i needed. There is a Starbucks, a pharmacy, deli and awesome cake area. Sushi if do that. Amazing workers at the meat counter! I'm so thrilled they are now offering gluten free items. I do wish they were all in one spot. But I get it, gluten free pasta is near the pasta. But one has to do a little sleuthing to find the gf goodies on most isles. And how about a gf taste testing? My child is new to the land of gluten intolerance and its tough! Udi bread tastes like cardboard! So great store. Wish their carts were bigger -and where's my cupholder? Also, they have polished concrete as floors. They look awsome but they conduct electricity! Zap, zap, zap your way through the store with constant shocks. read more

I wish I could give this place zero stars. I don't live in this city so I'm not used to the people who live here, but I am hoping that everyone is not as rude or disrespectful as the employee I encountered tonight. when I needed help with the self checkout YOLANDA was sent to my checkout stand. I must have interrupted her texting because all she did was roll her eyes at me when she had to come over and help me. I was not being a rude customer and the machine was not letting me process my sale. She needs to stop texting while on the clock and have a better personality. I guess the managers name is Steve and I will be contacting him in the morning about his choice in employees. It's sad how one bad employee can ruin the whole experience. read more

I'm really impressed with the service at this Ralph's store. We rented a home in the area here and the staff at this store is extraordinary. I was 8 months pregnant at the time and they helped me unload my groceries to pay and helped me to my car without me asking. Great store! read more

Definitely a stop for refilling on food and other necessities when your in town for Coachella. You know this supermarket knows the drill because when you walk in the first think you spot are bins of sunscreen, coconut water, spray bottles, etc. Store itself seems fairly new and prices are typical of your everyday grocery store. read more

I'm loving the new updates of this Ralphs! Super clean, greater selection of Organic produce, custom DIY dry fruit & nut bar. The employees have always been friendly here. I will gladly go out of my way to shop at this Ralphs. read more

Why can't they all be like this! Produce to die for! A wine section like no other! Well Done! The pride of the fleet for sure! PALM SPRINGS NEEDS TO TAKE NOTE! THIS IS THE WAY IT IS DONE! read more

Worst phone etiquette ever. I called to inquire about a bottle of wine, no one could answer whether or not they carried it. I was told I would be called back and never got that call. I called and gave them one more chance and was placed on hold and was supposed to be directed to the wine steward, but I was not and was hung up on. I called a third time and picked a random department since they seemed to be avoiding my call in the front of the store. The woman at the bakery placed me on hold when I requested to speak to management, I was hung up on again. I called back and requested the bakery department again and to my surprise now no one answers there. This is walmart status customer service, it is not supposed to be this way for a store that over-prices all of their products. Management, get your team together please. This is the reason the Indian Wells and La Quinta stores closed. You can be next if you continue to give crappy service! UPDATE!!! Finally I got ahold of someone with customer service sense. I called a fourth time and spoke to a woman named Angie. Angie placed me on hold and went personally to the wine department and answered all of my questions. 5 big stars for Angie!!! Also I received a call back "finally" but only after going through this entire ordeal. read more

Very nice Ralph's. Large selection, clean store and friendly employees. I read the above review about the "decent" wine and liquor selection...guess that guy has never really been down the wine/liquor aisles. This Ralph's has a HUGE selection of booze and wine...and if perhaps they don't have in stock what you need, Mike (the booze dept. guy) could certainly try to find it for you. Overall this is a great store. read more

I have enjoyed shopping at this Ralph's since 2006 when we first started coming out here to our second home. Huge store/selection (compared to the little Ralph's in my LA neighborhood). Sadly, during covid chaos my husband went back to our car to get our bags (we didn't know what the rule was here vs. other markets - they are all relaxing on bags especially if you bag your own and check out yourself). Anyway, between masks, bags, dark of night, my husband must not have locked our car? His Iphone was stolen out of the front seat while we were in there for 20 minutes. Asked all the workers, no help. Left our number, no call. Marc Anthony, one of the managers the next day was fantastic in trying to help us with surveillance camera film. Unfortunately we focused on the two of us walking through the store instead of looking at our car out in the lot, although where it was parked in the dark it would still have been challenging to view. So, as bad as it was that April weekend we were out here (and since no one likes losing their expensive IPhone), the STORE itself is fantastic and we always enjoy our shopping experience. It just saddens me my little L.Q. community store has crime here too. I always feel so safe out here compared to L.A. read more

I have been shopping at this store for many years with more or less satisfactory results. However, over the years they been gradually substituting the brands I want with their own "private select" or "Kroger" brands. These substitutes are generally inferior to the brands I prefer. The brands that I am seeking are very often no longer available. Consequently, I am moving on to other stores in the area. I'm afraid, as far as I am concerned, greed is their undoing. read more