David, the pharmacist was kind and caring as I tried to navigate the Ralph's system during the initial rush for Covid vaccines, as well as follow ups for second appointments. The whole staff including Marina were helpful and available. Thank you so much! read more

This Ralph surprises me. I live a few minutes away, but when I moved to Gardena initially avoided it because I thought it have slow service. However, every time I go I am pleasantly surprised by the quick lines and good cashier service. I also like that they have self-checkout, although the lines are so good I haven't had to use them (I use them when I don't want to wait). The prices and product choices are good. The parking is ok. The downside for me is the small bakery and sometimes dealing with inconsiderate people. But what are ya going to do, right? read more

4 Stars because it's a Ralph's soo.. Yeah. I do realize that I did rate a neighboring Ralph's 5 stars.. And I regret that. Anyway.. This is your average Ralph's with the added benefit of a full pharmacy, which is nice. After living out in the SGV recently snd now back down here, one plus is that they are considerably cheaper than other locations/regions, which makes sense. I've frequented this store hundreds of times over the years and I have thought to myself more than a few times that their fruit and vegetable section is slacking compared to other stores, I wonder why. The store got a facelift sometime within the last.. I want to say 7-8 years still no change in selection of produce.. They did add a huge selection of soda and sports drinks.. Two aisles to the average store's one. I would of preferred anything else. Service is always just 'okay' read more

I live near by so this is the Ralph's that I normally go to. I really like the manager there, I think she's an amazing worker she's always nice and helpful No matter how busy she is. She definitely needs to get payed more! . Well... I'm not 100% sure if she's the manager but she's African-American with hair up to her shoulders... Anyways she's honestly an amazing worker! Prices here are okay just like any other Ralph's, marked up a little to high at times, but there's a wide selection so you can pick what price point your comfortable with. Anyways, the reason I gave this location a 5/5 is because I left my phone there today and by the time I got home I was so scared that somebody had stolen it...anyways I rushed back to the store and likely A very nice man turned it in!!!! the security guard and manager locked my phone and waited for me to come back! I'm beyond thankful for the sweet man that turned in my iPhone (pink case) THANK YOU! Happy customer ! - Medium-high price - very clean - great customer service - partaking is ok - busy at times, but it's not that bad - wide selection of brands. read more

Maintenance day? Wtf?! Shouldn't this happen during non business hours? Smh Ralph's. For this maintenance to happen during business hours definitely means something is sketchy about this establishment. Been waiting here for over 10 minutes thinking they would open on time. Definitely not the case. My last time shopping here. If I didn't have to exchange something, I would have left a long time ago. read more

Ralphs - Maintenance during business hours.. Who does that? - Grocery Near Me - Gardena, California

Store manger Mr.Jason Morales has excellent customer service. He went out of his way to go in the back and help me find mason jars. I will continue to shop there with him....I loved his professionalism! Plus the store is so nice and clean.....Thank again read more

On multiple occasions that I've shopped at this Ralph's location, there's an individual by the name of Ron who almost never disappoints to yell or give an attitude to customers who are in line. A large amount of customers appears to not speak very good English and or elderly. We advised the store manager twice about Ron and as far as I know, he has not learned anything about better customer service or how to manage his anger. As I'm writing this review, I will also submit a survey online hoping it'll make it to corporate and they can "Make Things Right". read more

Had a good amount of things in stock, which was great to see. But Apparently employees and customers don't have to wear masks. Saw two employees without a mask and several customers without one. If you are going to implement this make sure it applies to everyone. read more

This is strictly for the seafood department, GREAT service! They fry the fish to perfection with the seasoning that you want, my boy Corey never fails, excellent service and always making everybody is helped, I go here all the time for salmon and fried fish and it ain't stopping no time soon! read more

I always have such a good experience in this Ralph's location , I went in for some flowers today & zelia was the sweetest lady I've met she helped me pick the best flowers for my friend . Her customer service is just awesome thank you so much zelia your the best read more

The service from the cashiers in my opinion is based on the shift. Some are friendlier than others. I was at the store after 8:30pm and i just started to wait in line when a friendly woman that was at the self checkout said I could get out faster using the self-checkout. She even offered to do the scanning for me. I wish Ralph's had more cashiers like her. read more

If it were possible to give negative starts I would. I came into this location and the manager was on the register. He as asked me for my Ralph's card and I told him I only wanted to use my Ralph's card for the fruit. He grew agitated and said well don't you want to get all of your points and use it for everything!? Confused why he was so concerned about MY points I repeated I would like to only use my rewards number for my fruit. I went to swipe my card and put my pin number in. He pressed a button and said what ever you just did I wasn't ready so swipe it again it didn't go through. I asked could it have been the button you just pressed that canceled it? He replies " Oh my gosh" under his breath he says" I can't stand when y'all come in here. "I said pardon me sir what did you just say? He began to raise his voice saying can we just move on!? I asked why he was raising his voice and why am I not allowed to ask a question. He told me it was the way I speak? Again I say excuse me? How are you the manager speaking to customers like this!? At the point I'm upset. And I tell him I heard you say that you " I can't stand when y'all come in here" and the way he was speaking to a customer and handling this is a shame that he's someone that's been representing Ralphs for twenty years. Never in my life have I ran into any racial issues this was a first. I was so upset and shaking. This is so upsetting that Ralphs has a racist manager leading there Company and for twenty years his badge says. His name is Tony R. read more

Ralphs - This is Tony R the racist - Grocery Near Me - Gardena, California

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I had to make a quick run for some prune juice because I was extremely constipated. This young fellow named Chris helped me out because I couldn't find what aisle it was on. He even chatted with me briefly and told me he could relate because he often had problems with his bowels. Overall I enjoyed the experience! He definitely made my trip worth while. read more

Apparently I could not wear my backpack in the store according to security which said it's "store rules" however women can have oversized bags bigger than my backpack on their shoulder to easier steal shit, yet my backpack is fully zipped. You know what? Thanks for telling me your store doesn't like backpack wearers. I'll take myself back to vons down the street thank you read more

I just had the most awful experience here. There is absolutely no reason why the manager on duty should be allowed to interact with the public. I went to buy fresh chicken. I got to the meat section and there was none to be had. While I am fully aware that that there is a recall of the Foster Farms brand, I expected something to be there as there are other packagers of chicken. I am recovering from thyroid cancer so cannot eat any meat products that already have salt added. I went to the manager's desk to ask. All I got was a muttered response of 'there's a recall', when I mentioned there must be some other brand out there that Ralphs can stock, I was just ignored. He was so condescending that I really wanted to punch him in the face. Rather than that I just walked out. I have NEVER been in any supermarket in the world that failed to stock fresh chicken. I did go to another market and got what I needed. The whole experience was an utter waste of time. read more

So disappointed. I opted out of going to the fish market since I was already at Ralph's shopping and bought filet of sole and got them to fry it for free. My first red flag was I told the guy what I wanted 1 lb of filet of sole fried hard and he asked me what kind of fish I wanted. 2nd red flag should've been once I got it, it was barely fried with no fish fry!!I paid for my groceries and drove all the way home with my mouth watering hoping the fish at least tasted good with whatever seasoning (that wasn't fish fry that I'm used to) but once I bit into it... BONES!!!! 3rd red flag I didn't realize was the fish was straight! Fried fish fillets curl up!!I had to spit out what I had started chewing!! Filet means no bones! What the hell!!! If I didn't live over 5 miles away, I would take this mess back. The more and more I look at it, I think I just might take it back anyway and stop at the fish market instead. read more

Come to this store every week. Employees are hard working and seem to care about the shoppers.

I love the delivery service so fast and always gwt my order right! Thanks for the hard work and commitment from the stuff everyday!

The worst customer service received since 59 years from a store manager not initial employees. I was checked out at cashier line at 06;00 PM on 08/19/2016. He charged little higher price than I used to pay. I shopped grocery and pharmacy every week. always paid same amount per LB. I asked to him that you charged higher than normal with lower voice. He answered "You should be quiet." I told him that How dare to say to customer? I've been customer service over 30 years NEVER talked to customer like you. I asked to him I want to see store manager. He stared me and I'm a manager. I told him I will report to Corp office about you. He forwarded his chest on name tag to me """REPORT ME""" WTF? I couldn't say anything never expected from manager MOUTH. Do not ask any questions or complains at this Ralphs. read more

Ralph's Grocery Store has been a very reliable source for my produce, vegetables, meats and all my last minute needs. Seconds from my house, I'm very grateful to have this supermarket at hands reach. The employees are helpful, checking out is fast and most importantly the food is fresh. I can always rely on Ralph's my neighborhood Grocery Store.:)AW read more

Store is always clean, but if I had a dollar for every time I ran across expired food! I used to get home before I would notice and have to drive back. Now I always check in the store for expiration date. Check dates and if it's expired take it to the manager. I've complained so many times and still nothing done. section is the worst. Watch those yogurts! read more

This store is very clean .The customer service is great the manager of the store take her time to make sure the store is very clean and kept up nice the cashier are polite and the box boys ask the elderly people do they need help to there cars . The meat department could use a little help otherwise. It's a good market read more

I called to ask if they carry "grass fed" butter. The store manager Steve, says "Nooooo! Ive never heard of that, we dont carry that". If you dont carry something thats fine but dont get an attitude with your customers. I just asked a question because I want to shop at your store but when you get attitude from the manager thats a sign for me to stay away. These managers act like they are above customer service sometimes. Grass fed butter is not that strange a product. read more

I notice that manager named Anna, when she was still applying for a position at this location , she was very kind in dealing with customers, I noticed it because I always go to this particular location, that time she was begging the customers to give a her a good review in fact she approach me twice , in a separate days, I gave her a good review , now I went back to this location and twice I encounter her because I needed to asked something, gosh she was not nice anymore, very sarcastic , she should all throughout be more helpful and courteous but now that she got the job she is not good anymore, I hope she will go back and attend a seminar in how to deal with customer with utmost respect, read more

I love that they have fresh fruits and they have great hot foods,love the bakery. Sometimes it gets crowded with only 2 registers open but it's ok.. read more

I only come here because it's close to home. This Ralphs sucks. They hardly ever have enough baby formula in stock. I wish I got the name of a manager who unlocked the glass case with the formula one day. She was white. Acted like she just didn't have time to assist me. The produce here is horrible. Big parking lot though. read more

Decent but good selection of fresh produce, good deli, self-service check out, yummy selection of baked good and breads, and plenty of parking. read more

I love this Ralph's! I've been coming here since I was a wee little tot. I've seen it go through construction and seen many employees come and go. But I must say its the best its ever been right now! What I like about Ralph's is their customer satisfaction. I'm never unsatisfied with them but if I were to be I know they'd take care of it with kindness. I've overheard customers complain about soggy produce etc, and they offer $$ back with no hesitation! They have a really great selection of wine and craft beers! This is definitely something new because before it was slim pickings lol. Now I get lost on the aisle because I can't make up my mind! The deli and bakery here is great too! Often they have samples of really tasty treats at the bakery. So help yourself! The deli always has a good variety of meats and cheeses. I love to buy my sandwich meats fresh so I'm at the deli at least once a week! He he All in all I love this Ralph's! I've never had a bad experience here and if I did Ralph's has a great policy to fix it. read more

I never have any problems at this Ralph's. The manager is always friendly and I never find items out of stock. Staff is always nice.

This is the best Ralphs hands down. The store is ALWAYS clean and the workers are always nice. They always seem to have great sales as well.

I am always a fan of good to great customer service and friendly workers. This Ralphs has both. Even the restroom was pretty clean. It was nice to see someone making fresh Sushi. I bit expensive but not bad quality. The store manager was exceptionally friendly. read more

Im Lovin the new look! Customer Service has always been impeccable!!! Keep up the great work :)

The manager during the night shift is a buzz kill! Wouldn't give me money that I won from their lotto machine!

I am a little on the fence about this Ralph's location, do not know if I would return here since there is a bigger one closer to home. This store is awfully cramped, which is why the aisles are set up the way they are. The bakery aisle could be smaller to clear up some room maybe. The store is clean, well stocked, and cashiers are friendly. The parking lot can get full pretty quick because there are other establishments on the premise. read more

I hate most ralphs with a passion. They did recently update this one so it looks nice. However, there's just something about ralphs that irks me. Their bakery sucks compareed to Von's. Their deli section doesn't Have as nice cheeses. They have a lousy selection of eggs, meat, juice and milk. The clerks here are nice... And it hAs self check out... But it's just so damn close to home although I've been getting more and more groceries from the nearby target though. read more

I visit this Ralphs pretty often because it is so close to my house. And although I would prefer Vons over Ralphs, I usually end up here since its closer. They recently remodeled this location. The staff here is pretty nice and helpful usually - I've never had any issues; and they typically have sufficient staff at the checkout to get you in and out - I like the self-scan though. They're typically stocked with everything I need and the prices are decent. Parking is always easy when I go. read more

My go-to grocery store. Ample parking, nice selection of products, pretty clean, shelves always stocked without out to stocks items, and self checkout is always open. The ralphs app actually works pretty well too and saves me money. Don't have any plans on going anywhere else soon. read more

I usually come to this Ralphs as it is closest to my home.. I can get in here and find most items i need and lots of great deals as well. Certanily a fan! read more

Everyone on the staff is super nice and very helpful! I've been going to this Ralphs on a regular basis for about 6 years and I have never had anything bad to say about it! read more

Love it here!! I'm local so ive been coming here since i was a little kid. They have made many changes over the years but everything is organized and the staff is very helpful. read more