This one had a limited deli (I love deli items such as pasta and cut meats) and the prepackaged fried chicken in the warmer was crispy and tastes like school lunch or something just lacking any flavor. But the baked chicken with the bit of spice ? Delish The parking is plentiful The store is well organized and things are quite easy to find (if not the associates are super friendly and helpful) There were many open check stands and my trip went more smoothly than anticipated at the dinner rush hour read more

This review is based on customer service only. I got an out of nowhere craving for Cracker Jacks. I thought surely, the nearest grocery store will have them! I immediately went to the chip/popcorn isle and no Cracker Jacks. Stephen was working in the isle and I asked him, just to confirm I hadn't overlooked them somehow. Stephen said he didn't think they carried Cracker Jacks but looked anyway. He went a step further and went to ask another employee. I said never mind it's ok, but Stephen insisted, including looking one more place, after speaking with his coworker. Thank you so much for your kindness Stephen! read more

Bought strawberries on Saturday, had the chance to actually eat 2 of them on Sunday. Tuesday they were so funky and ready for the garbage disposal. I am pissed! I am so over disposable fruit & vegetables - once you get them home you have to consume them on day one or else! read more

Ralphs - Grocery Near Me - Hawthorne, California

Three stars for a thoroughly average grocery store. Pretty average selection. Yes, they have all the aisles and all the things. I wasn't impressed with the quality of what they had on hand. But then again, two days before Christmas there were a lot of items that are sold out. So I had to settle for a second tier vanilla extract. At least the produce looked halfway decent, although definitely not great. There are reasonable prices on beer and liquor if you are willing to get their club membership. I didn't because I don't live near Ralph's up in the Bay Area. I was surprised that they had a decent looking selection of premade sushi. All of the hot food items didn't look so hot. LOL. read more

Just left Ralph's and all I can say is hire a better managers, was in line and manager wearing a black vest and blue t shirt with glasses was very upset with the meat department changing prices... the gentleman who was in front of me (a black man) leaves and the first thing that comes out of her mouth was at least I'm working and not paying in food stamps.... Hire better people to run that store because while she was complaining she was throwing my groceries as she scanned them. Do better Ralph because I have had hard time where I use EBT to pay why are you a Hispanic woman worries about a black man paying with EBT? Huh Sophia? read more

Ralphs - Sophia is who helped me unless the manager was ringing under someone's register - Grocery Near Me - Hawthorne, California

I was particularly impressed by Mark K..who maintain composure & handled listening to the cashier lady (coworker) in the line over complain out loud about him in front of customers. I have seen this young man consistently provides excellent customer service with friendly and helpful attitude. Keep up the good work. read more

Ralphs - Grocery Near Me - Hawthorne, California

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On more than one occasion I have had items missing from pick up orders. the stores procedure is to notify customer when item is out of stock and give the option to select a substitute or deny the item. That does not always happen. And they just charge you anyway. Tonight after several trips in one day to rectify an order I asked to speak with manager who was not helpful at all. She was clueless about how to apply refund for items. And said it's all on the "them" in the back. Of course "they" were not there anymore. How are you the "MANAGER" and not have access to everything in your store??? I will not be patronizing this establishment from here on out. read more

This Ralph's is constantly out of stock of things. Came to get groceries and 2 common things are out of stock and one thing I can only get here is out of stock as well. This Ralph's needs to tend better to things that sell out more frequently and that are most common in households. read more

store doesn't do deep cleaning. doesn't check for expired food or quality control. half of bacon I saw was expired and tomatoes were moldy. that should get someone zero stars or no more business read more

Was racially profiled at the store because I was Mexican. The security was following me around and all I was doing was looking at flowers and when I walked up to pay the cashier was on his phone the whole time read more

Sometimes I wonder why we are so negative towards essential workers? People tend to forget that prior to COVID 19 these grocery employees have always worked hard. These people work for practically peanuts and during COVID 19 they were there for us! Some of them died doing their jobs for us! Moving on,,,, I went to get a balloon for my daughter and I was so lucky to have met Debbie the florist and she took the time and helped me choose the right Orchid for my daughter and the balloon Point is that now a days people don't have a little patience they want things yesterday. Debbie didn't have to help me at all, she was quite busy doing her arrangements and assisting other customers. However she took about three to five minutes to guide me. So I ask all of you to please be more caring because in the end we are all consumers at one point or another and if we treat each other with love and respectt - your life will always be happy read more

Ralphs - Just my receipt to prove I was physically there - Grocery Near Me - Hawthorne, California

This store was horrible I encountered such a rude employee just to find out that he was the store leader. I felt so disgusted and disrespected by his attitude and behavior. The name of the employee was Pastor I wouldn't recommend coming here and if you do I would highly suggest you avoid him at all cost. read more

This shopping center is a MESS. It's filthy and sketchy! Unfortunately, it spills over into Ralph's. I've unknowingly purchased expired items here. Went back because this grocery store is close to home and that is convenient to me and made sure to check expiration dates on the items I purchased this time. I was shocked to see items on the shelf that were long expired.... I also had to bag my own items. read more

Ralphs - 2 months past the expiration date... - Grocery Near Me - Hawthorne, California

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Still on hold. Overt 30 minutes. Called 1st time over 7 minutes 2nd call, Currently on hold over 30 min read more

Ralphs - No joke.. still on hold. 1st call on hold over 7 minutes. Called back and waiting on them.. - Grocery Near Me - Hawthorne, California

I'm new to the California area (coming from NYC) and this is my 2nd time shopping at a Ralphs. And this one was very clean and the staff was very friendly. Had to save this location as a favorite on my maps. read more

Pickup was a bit chaotic but employees Pastor and Vincent (I think) earned this store 5 stars. There was another helpful employee moving carts who wasn't wearing a name tag but the employees alone would render repeat visits to this location read more

Affordable for groceries shopping that you need in the house like food, trash bags, dish washing liquid, body wash, lotion,etc. It's a clean place and sometimes it's a lot of people shopping in the store and other times is not a lot depending on the time. I just did not like on what happened yesterday (03/10/25) at 6:27pm Pacific time. I bought a Dove body wash inside the store in the aisle where they blocked other side of the aisle and one cashier is there to make sure that you pay before leaving the aisle where it has the hand soap, lotion, body wash, deodorant, feminine napkins, panty liners, vitamins and over the counter medicines. After I paid for the body wash, I went and get the other stuff and I lined up at the front cashier to pay them. I did not realize later when I got home that the cashier double charged me for the Dove body wash. I lost the original receipt. The 2nd receipt I had was for the groceries I bought but the guy should not charge me for the Dove body wash because I already paid it. I show the proof on bank account showing 2 transactions at Ralph's but the lady manager told me that it doesn't show that it was Dove body wash. So lesson learned, I should make sure that I have 2 receipts with me before I leave that store so I can double check the receipt to make sure they don't overcharge me. read more

I work in the same shopping center and frequent the store often. The staff are usually pleasant, wirh the exception of a security guard. She is heavyset, light conplected, with braids. Extremely rude, loud and aggressive. I stopped to speak with Hawthorne PD who were standing outside the store one day and the officer said she constantly calls them and is hostile to everyone. When i see her, i refuse to patronize the facility due to her horrible customer service read more

I work at a nonprofit in Hawthorne, today we had an appreciation party for our volunteers. Last Tuesday, I special ordered a cake online. It was a vanilla cake with white frosting, balloons, blue trim and the words "Thank You Volunteers." There was no option to choose a filling, but I noted to add a strawberry filling in the special requests section. I even called to confirm the cake on Thursday. The staff first at the bakery had to put me on hold for several minutes because they couldn't find the order. Once they found the order, I was able to confirm the special request for strawberry filling. The woman on the phone noted the extra price. When my coworker picked up the cake this morning, this was what we received. This gloopy, poorly written mess. It seriously looked like a five year old made it. There was also no filling. My coworker complained but there was no one able to fix it. What an absolute embarrassment. I don't recommend special ordering a cake from this location. read more

Ralphs - Special ordered a cake from this Ralph's. This was the result. - Grocery Near Me - Hawthorne, California

On several occasions shopping at this location I have found expired items still being sold on the shelves. I am not taking about expired by days but by weeks. Also most times when you go in and come out of the store you have solicitors bottle necking the entry way and partially blocking the door. People are either constantly asking for money here or just giving you the creeps. The security for the store is on her cell phone full time and has no idea what goes on half the time. The environment alone drives away customers and the management doesn't care. The store no longer limits how many people can be in the store so during the pandemic you have lots of people in a close space. read more

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I went to Ralph's last night I have the receipt. As soon as the cashier gave me my receipt I was walking out and she said your welcome I said what do you mean. I didn't hear her say anything just gave me my receipt and she kept saying Yw And I said I didn't hear you say thank you is that what you meant. Then some younger girl was next to here saying dont talk to my mom like that that I'm to old to be talking back. Sheesh. I don't know why her and her mom the cashier had to start drama. When I was leaving. That's terrible customer service. So I guess both of them work at that location and I always go to Ralph's and other Ralphs locations and never had a problem with the cashiers. They need training on how to be nice to customers. My receipt number is 703-301-338-269-10-348. Cashier name was Amanda L. She was wearing a pink shirt. read more

Ralphs - a close up of a receipt - Grocery Near Me - Hawthorne, California

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I've never been so offended in my life. A hispanic female worker was standing next to my friend and I, as he was scanning our items in self check out. She was staring at him while he scanned his groceries. She was literally shoulder to shoulder. He didn't notice her,but I did because I was facing both of them. The crazy part was that when another customer behind me asked her for help, she ignored that customer and continued side eyeing my friend. When she finally walked away to help the other man, I got upset and told my friend that she stood on the side of him staring at him with disgust in her eyes. When we left, my friend told me that she's the one he spoke to last year about staring at him like he was going to steal. It made some sense now because I realized that she recognized him and just don't like him because they had words a year ago about how she was staring at him like he was going to steal. I dont appreciate being treated like a thief! We come there all the time. We shouldn't have to get dirty looks from an employee with a chip on her shoulder. It's a shame because I like this store because it's clean, and the ambiance is nice. The only time I'll come here is if my friend needs something from here, but personally, Im not shopping here for myself. read more

This is one of the cleanest, best stocked, and best managed Ralph's in the city. The floors are clean enough to eat off of; there is always staff available to help and I never had to wait in a long line. The items on the shelf are always blocked, and organized; never cluttered or outdated. The prices are extremely reasonable and the selection and variety are huge. There is also a 24/7 donut shop on the premises, and tons of free parking. I get that this isn't the best area in the world; but I've never had a problem with anyone and I walk here alone often; the parking lot has very bright lights and the police station is a few blocks away! What else do you want, a bodyguard and a massage at the front door? This Ralph's is a shining example of what a friendly neighborhood grocery store is supposed to look like, and I will continue to shop here for years to come! read more

Worse customer service ever the manager Patricia/Patty needs to learn some manners and learn how to be nicer to people. If I'm dropping something off you don't need to be loud and rude about it especially around costumers. Someone needs to retrain this lady on how to speak to people. read more

I went to Ralphs at 11873 S. Hawthorne Blvd to return some sodas. I chose this location because it was raining hard and this is the closest one to my house. I went up to the front desk and wasn't acknowledged by Arturo. I greeted him and asked to return my item. He asked for my item and receipt, and I handed them to him. He looked them over and then told me I had to wait in line and see a checker. I got in line and waited. The checker then took my item and receipt and went over to Arturo. They had some discussion and then the checker came back and told me I can't return the soda because it's not sold at this location. I found this to be odd and went back to Arturo and asked him to make a one time exception but he refused. He has no nametag that denotes if he's a supervisor or manager so I asked to speak to someone above him. He gets on the phone but he doesn't ask for Gabriel, the manager, to come down and speak to me. He just asks if the return can be done. Apparently Gabriel said no and he has no time to talk to me. I find it rude that Arturo didn't acknowledge me. It's inconvenient to be told to wait in line and then unable to return something I was told I could. It's also rude that Arturo didn't admit his mistake and apologize for making me wait in line to only then deny my return. It's ridiculous that I can't return soda with a retail value under $10 for which I presented my receipt. I'm not sure if Arturo really did call Gabriel but if he did I find it unprofessional to relay to a customer that you "don't have time to talk to them". He could have easily asked for my call back number and spoke to me later. Overall very disappointed with Hawthorne Ralphs. I expect more from them, especially when there are more choices than ever in the grocers and the ease of ordering from Amazon. I spoke to corporate and they apologized and told me the return should have been accepted. I encourage the Arturo and Gabriel to read their company's return policy. read more

The staff are very nice, and the location is convenient. That's about it. You really should only buy items that have a long shelf life here because the rumors are true. They do sell expired goods. I don't mean past the sell date - it's past the eat by date. Take a look at some of the meat I passed by when I went to pick up a few things. Ralph's HQ, you ought to be ashamed of yourself. No matter how low income the neighborhood is this is unacceptable. read more

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I don not recommend this Ralph to anyone none of the cooked chicken has the date how do I know it's fresh cashier causes a scene starts yelling at me I just don't want to get sick on bad chicken. Starts yelling maybe I'm already sick yes I am and I can't afford to eat bad chicken. Manager comes over same attitude tells me all the chicken is made daily. She can't possibly know that with no date. But since I have her garantee I buy it. I'm pretty sure it has to have a date I'll call and find out. Let's just hope I do not get sick bad chicken can kill me cause of my condition. And if it don't I will be there lawyer at hand for now will do my research. Do not go to this Ralph or they will let you have Thier rotten attitude read more

Positive first: I've been coming to this Hawthorne Ralphs for almost 10 years. They've newly renovated the store with new flooring and lighting. Most of the items are in different places now so it took me some time to find what I was looking for. The store looked very clean and organized and the produce section fresh and everything was well-stocked throughout the store. The staff is always friendly BUT I had a very bad experience tonight... My son and I went to the 15 items or less line and the clerk looked in my cart and he started counting out loud 1,2,3,4 etc. and said "Go to the other line". I had 17. I miscounted. There was no one behind me. So I went to the other line and had to stand behind three people. It was completely uncalled for to be treated that way. Have a little compassion. Here I am with my child with sp. needs that wanted to "go". But instead I get kicked out of his line for 2 extra items and nobody behind us? Really? I guess that's what I get for being a loyal customer for 10 years. I always try to pay attention to the signs and go in the correct checkout line but it was an oversight. Now I don't feel like shopping there anymore. I just wanted to leave everything in my cart and walk out of the store and buy nothing. I would suggest not going in the checkout line with the clerk by the name of Ash. I don't know the rest of his name but that's what I was told. read more

Well, It's a 4 Star Service and clean Inside with good stock, But the Location is a 3 Star. Not a huge place but very decently sized with pretty much all you really need. No open counter meat/seafood department. No pharmacy. They have added top shelves to all the Aisles so they have deff gotten rid of the under stocking issue. Manager and others there are very nice. Always in a good mood that I have experienced. The Self check out has had a software update so it is now much faster. But still the issue remains of trash outside. Homeless looming around and people/kids trying to sell you chocolate outside. Shopping carts need to be upgraded as well. Besides that, It's a Ralphs. When stuff is on sale they are better then most others. read more

Horrible service and dirty store. Cashiers here have so much unnecessary attitude it's crazy.

Went in Sunday night with my baby for some formula and Jaime was awesome! He was friendly and professional and seemed happy to be there. More cashiers should be like him! read more

My experience at Ralph's was a little uncomfortable. The security guard just kept staring at me! Literally, just standing their and starring. VERY CREEPY. I understand he needs to keep a look out and secure the place but... maybe he can try looking everywhere else besides ONE person. Despite that, Shemika was AMAZING! Best customer service ever!! read more

Although I prefer the Ralphs on Redondo and Van Ness in Gardena (across from Target), because it's a lot cleaner (reflective of the community) and they always have what I need in stock. However, this Hawthrone Blvd location is a good alternate choice for a lot of groceries that invade my freezer. They don't have a good selection of my frozen entrees, since their freezer space has been cut short about a year ago. But I find a lot of what I normally buy. The floors may need remodeling. But this store does have ample parking (shared with 99 cent only, cvs). It has a gr8 self-check out. I'm always in and out, depending on my self-check out speed. FYI: People say ralphs is expensive. I would say that those people are not smart shoppers. Look at my posted receipt and tell me that ralphs is expensive again. I use ralphs club card, ralphs coupons that ralphs send me thru the mail, coupons in Sunday LA Times, and I buy stuff that is on sale. Even if you use your free club card and buy stuff that's on sale, you will save. Ralphs is cheaper than superior, albertsons, and its other Kroger company (Food4less). Yes, Food4less appears to be cheaper than ralphs. It's not. I'm a smart shopper (aka cheap) and I know. But I buy name brand items. Not store brand. I save massive. read more

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I have worked at Ralphs and always go to Ralphs specially the one in studio city. This one i went was in Hawthorne i shopped there at least twice a week for rhe past 2 years. Today i went to buy meat for dinner and this is what it looks like. Soooo discusting. I lost my appetite and i threw the meat away. This is really bad. read more

Ralphs - Rotten meat - Grocery Near Me - Hawthorne, California

Shopped Here A Week Ago and Noticed A Dramatic Change In Where Items Are Placed Now. Was There During One Of The Holidays and Couldn't Find A Thing. There Is Also A Change In Personnel.....More Helpful and Courteous!!! For The First Time In A Long Time I Enjoyed My Shopping Experience. Produce Looked Good. Meat Looked Good. And Sales Were Poppin. If You're In The Area and Need Something....Check'em Out read more

I get it's a minimum wage industry. I get that it's not in Beverly Hills. But the fact that a grocery store is consistent in stocking expired goods baffles me. Then I looked around and realized that sadly, all the consistencies in this store are negatives. Consistently expired goods (tonight I received a product 4 months expired) that would have made my wife and I sick. Consistently sketchy exterior, but I'm sure it's part of the plazas fault for allowing tent cities to pop up. Consistently dirty floors and shelving. Consistently melting plastic in to go containers (seriously melted plastic is not a condiment). So after a few years of consistently hoping things would get better, I've given up. The people are friendly there, and it's local but I'm moving on. Hopefully one day they will provide the level of service deserved for the price they charge. read more

Ralphs - Grocery Near Me - Hawthorne, California

I had to give this place 4 stars. Their friend chicken is on point. I went to the rich people Ralph's in Palos Verdes and their fried chicken sucked. This place is Good for dinner when your ass doesnt want to cook and have a grocery list to complete. If you're looking for some grocery store fried chicken this is the joint! read more

Kept clean and fully stocked. Staff was very friendly and helpful. I use their pharmacy and the Kroger program for a cheaper way for my to buy my prescriptions. read more

Terrible deli counter. The employee thought it was ok that the Mac n cheese was melting the plastic container (it had bubbled/melted to half its size) and was trying to convince me that the plastic doesn't leach into the food. He then said there are no other containers. Gross. read more

This is Ralphs is just like any other ralphs location I'm not sure why the bad reviews. The inside of the store is always clean and kept up im a regular so i get a lot of hello's from the employees the managers are very friendly and always interact with my toddler. I have had people ask for change BUT COME ON THATS EVERYWHERE ITS NOT RALPHS FAULT DONT DOCK THEIR STAR BECAUSE OF THAT LMFAO! SOMETIMES the outside of the store could be a little more tidy but for the most part its clean and always stocked with the antibacterial wipes and baskets are always on both sides. I like this Ralphs not because its up the street from my house but because i enjoy the atomsphere and love how the fruit and vegetable selections are always fresh and shelves are well stocked. read more