joined months ago and I am so glad I did. great facility. great staff. great massage.read more

Do not get your prenatal massage here, so not worth it! And you don't find out how not worth it it…read moreis until you see your massage therapist. Price point was wildly unreasonable, but I was desperate to feel some relief. I scheduled a prenatal massage with an add-on. When I arrived, the massage therapist told me all the areas she could NOT work on, I wasn't eligible for any of the add-ons, and I could only get light pressure. If anyone I spoke with while scheduling this appt, or even if the prenatal massage description online included any of this, I would definitely NOT have made an appt here. On top of this, I had prepaid for the massage and an add-on, so the add-on went to waste.

Guys, don't waste your money or time here. What a joke. I paid $60 for one hour, and they clearly…read morehad no idea what they were doing. I asked for a deep tissue massage for my lower back, and the therapist actually asked me what deep tissue means that is unbelievable. There are only a few places that truly know what they're doing, and this is definitely not one of them. On top of that, they offer extra services you know what I mean and if you don't agree, they treat you with big disrespect. And told her am not happy on her service she said don't come again this place.Very Unprofessional.

I used to enjoy coming here under the previous owners, but unfortunately, the new staff and…read moreownership have completely changed the experience--for the worse. The massages were poorly done, far from anything resembling a professional massage, and I was still pressured to leave a tip. It felt more like a scam than a service. I won't be returning, and I wouldn't recommend this place in its current state.

My wife and I experienced a couples massage today at Hand & Stone. I had Meghan and she had Erica…read moreas our therapists. This is one very professional outfit. The ambience puts you right away into a state of relaxation and the owner was very friendly. The room was perfect for couples and I never experienced such a comfortable massage table. The typical massage tables are too narrow and hard. These were wider and unbelievably comfortable, they reminded me of the famous mattresses at the W hotel. Pure luxury. It was a good start that got better. Both therapists were warm and friendly. Asking all the right questions about our bodies and needs. The moment Meghan laid hands on me, I knew she had some great skills and my wife felt the same. The one hour session went by too fast. Next time will be the 90 minute session. Their list prices were actually quite competitive with the luxury like experience of a hotel spa, but the membership prices are an amazing value. And we love the membership program, there's no long 12 month commitment like all others, it's a month to month, easy cancel, low friction program. In other words, if you want a serenity like experience with a great team and truly expert therapists, this is the best value in the area. Keep up the great work!

My husband bought me the Groupon for this for what was supposed to be a relaxing first Mother's Day…read moreGift. Unfortunately, the experience wasn't totally relaxing. First, you have to call to schedule (would be nice if there was an online scheduling option). When I called, I told the woman who answered multiple times that I was using a Groupon. She kept asking me for a gift card code, to which I responded, "Well, it's a Groupon, so should I click 'Mark as Redeemed,'" she said, "yes," so I did that. I read her the code, and she said I was booked from 1:00 p.m. to 4:00 p.m. Mind you this was a gift, so I didn't purchase it myself, and as a result, didn't know what it entailed, just that my husband said he got me a spa day. When she said it would take 3 hours, I asked what the third hour was, and she said your massage is at 1:00 p.m., and your facial is at 2:00 p.m. I reiterated my confusion (that the block of time was 3 hours, but she only discussed two treatments), and she didn't have a straight answer, and I didn't have a lot of confidence in her ability to give me one, so we ended the call, and I hoped (wrongly) that things would be taken care of. 1. Issue 1 - 20 minutes before my massage began, they texted me saying my gift card was invalid. Mind you, I repeatedly told them when booking I was using a Groupon, NOT a gift card. At that point, I was also driving, so I asked my husband to get in touch with them to resolve it. Already a little stressed over what was supposed to be my relaxing spa day. 2. Issue 2 - I was not told to arrive early to complete paperwork, nor sent any ahead of time (as I would have done it and sent it electronically). Nonetheless, I was still there 5 minutes early, but I was surprised to get paperwork. On the upside, the masseuse came out and said I didn't need to finish it so it would not cut into my massage time (nice of her). On the downside, I would have started the massage more relaxed had I been sent the paperwork ahead of time or been told to come earlier. 3. No One Knew What Treatments Were Being Done On Me: This was not my first spa day by any means. My typical experience is that one therapist knows your next treatment, and you either remain in the same room the whole time OR your therapist will lead you to the next treatment seamlessly, so you are not left guessing what to do and where to go. That was NOT the case here. When my massage ended, she told me to get dressed and meet her in the lobby. I said, "But I believe I'm supposed to have a facial, so should I get fully dressed?" She told me she would check, and then, she said it was good I told her that, to remain undressed, put the robe on, and she would get me a box and lead me to the next room for my facial. 4. Issue 4 - Next, I did my facial, but when it concluded, she likewise told me to get dressed and go to the lobby, to which I told her that I had been informed on the phone that I was having treatments until 4:00 p.m., and it was only 3:00 p.m. She, like the previous therapist, said she would go check on that. While she was checking, I checked my Groupon, which clearly stated it was for a massage, facial, AND sauna treatment. She returned and stated that I was not scheduled for anything else. I told her (1) they had explicitly told me on the phone I was booked from 1:00 p.m. to 4:00 p.m. and (2) I had repeatedly told them I was using a Groupon, which included a sauna session. She said she would go check again. When she returned, she was very apologetic but said the room with the sauna was being used and asked if I could return for the sauna session. I told her that I came her because my husband bought me the gift, but that the location was 20 minutes from my house, so I was not going to be returning just to use the sauna. 5. Issue 5 - I don't do facials super frequently, but I would say I have done over 10 in my life, including at the Red Door Salon in NYC. All of mine have included extractions, and none have been painful. This one, however, the extractions were very painful (to the point that I'm worried I will have bruising on my face). Other than that, Blanca was very sweet though. When I left, I still paid a tip for my therapists because my massage and facial were good. However, I left not having received all treatments that were purchased, and having had a stressful "relaxing" spa day rather than an actual relaxing one. I won't be recommending this place or returning.

Amazing full body massages! Reasonably priced! I strongly recommend you give it a try. You will…read moreleave feeling completely relaxed.

I have walked by this business for years and finally decided to stop in. What a hidden gem! I had a…read morefull body massage with Owen and he was outstanding! There's a special right now so the prices are fantastic. No memberships required at all! I've already made my next appointment!

John is highly recommended. He is very caring, knowledgeable, and skillful. He listens to you with…read moregreat patience, explains to you his finding and suggestion, discusses his therapy philosophy and possible consequence, all in very detail. John is very honest and trustworthy. I would not hesitate to give him my full recommendation. Jim

I had a nasty fall and hurt my neck in San Diego in November. Luckily I found John the same night…read morewho performed treatment immediately. It relieved my neck pain effectively. I visited his clinic the next day for a full follow-up exam and treatment. He was very patient and professional. He explained in detail what he found and the source reason of all the discomfort I had experienced over the years. As I was leaving San Diego that night, he provided me advise on how I can treat myself (or with the help from my husband) after we went home. Since we got home John follows up regularly by asking how I am doing and what treatment we can perform ourselves. John is well trained in both western and Asian physical Therapy. I am glad that I found him the night I fell. I recommend John highly.

Tatyana is an excellent aesthetician. I have been going to her for facials for many years and she…read moreis very thorough and gentle. She includes a relaxing massage as part of the facial and I always feel very calm afterwards. Tatyana is also a very pleasant, friendly, and honest person. I would highly recommend Tatyana for skincare services to family and friends.

From the owner: Charm Esthetics is conveniently located at the Rancho Penasquitos Center . Inside Phenix Salon …read more Drop by our salon for an instant source of physical relief and relaxation in a private treatment room. We offer the best personalized and customized facials with neck & shoulder massage ; clean and smooth waxing- never double dip ( re-dipping the stick); eyelash extensions that gives you a more youthful, alert, and approachable look. We always love to spoil our customers !

Peyton is absolutely wonderful. She has helped me realize that no matter how old you are - you are…read moreworth it! She has taught me how to take care of my skin and today I had my first skinvive treatment. Not going to lie. I was nervous but Peyton listened to my concerns and made me feel so fabulous. I am so excited to see the results over the next few weeks. Thank you Peyton for taking the time to get to know me and more importantly care about what I wanted. You are so special and I thank you for being so amazing. This is something I would recommend to everyone. Thank you SD Botox.

Absolutely love Randy! She's been doing my Botox for over three years now and Nails it every time!…read moreShe always injects the exact right amount in the exact rate places. Highly recommend her. Even after I moved all the way to East County, I still make the commute because she's that good!