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    Ramapo Lodge Motel

    5.0 (1 review)

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    Photo of Skip H.
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    14 years ago

    This is a low budget motel with a special rate for short stays.

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    Courtyard by Marriott Mahwah

    Courtyard by Marriott Mahwah

    3.1
    (58 reviews)
    $$

    Had a good stay here. Staff was very friendly. Pool was clean enough but very very dated. Room was…read morevery good and clean and quiet. Starbucks coffee from lobby was solid and nice to have option of mini coffee in rooms. Lobby area updated and had nice fireplace.

    Bedbugs If I could give zero, I would I am writing this…read morereview with absolute disgust and disbelief after our recent stay at [courtyard ]. What was supposed to be a standard stay turned into a living nightmare due to a severe bed bug infestation and a complete breakdown of basic hotel management and customer service. We discovered bed bugs in our room. When we immediately contacted the front desk (around 1 AM), the nightmare really began. It took an unacceptable 27 minutes for a staff member to even show up to speak with us. To make matters worse, they refused to come up to the room to inspect the bugs and shockingly declined to even view the video evidence we had clearly captured. Their apathy was staggering. We were finally moved to a new room on the opposite side of the hotel at 7 AM. After almost no sleep, we were then woken up shortly after by loud, pervasive construction noise directly outside our new room. When I went to the front desk to complain, the manager was incredibly rude and, in a breathtaking display of dishonesty, completely denied that any construction work was happening at the hotel. Furthermore, we were unable to use the pool or gym during our entire stay as they were closed or unavailable, a detail not disclosed to us beforehand. As we were attempting to check out and leave, our exit was physically blocked. The construction crew was using the only functional exit door, making it impossible for us to leave with our luggage for some time. This is not only unacceptable service but a major safety hazard. The manager has refused to refund us for the night we spent with the bed bugs. We are longtime guests who have stayed here twice a year for years. This experience was not just "bad service"; it was a total failure. This hotel is garbage, the staff is unprofessional and rude, and the management is dishonest. We will NEVER stay at this property again and strongly advise every traveler to steer clear for their own health and safety. I have full photo and video documentation of the infestation and the construction noise to back up every word of this review.

    Comfort Suites Mahwah - Paramus

    Comfort Suites Mahwah - Paramus

    4.0
    (20 reviews)
    $$

    This review is for Comfort Suites Mahway - Paramus at 229 SR-17…read more THIS HOTEL IS OWNED AND MANAGED BY A PERSON WHO DOESN'T HONOR CHOICE HOTEL REWARD REGULATIONS... AND DOESN'T RESPECT CONTEMPORARY WOMEN OR PEOPLE WHO ARE IN LONG-TERM PARTNERSHIPS. My 15-year-old son won a local tennis tournament and needed a last-minute hotel room, so I booked a room at 11:30 pm using reward Choice points for him and his mother. The manager and owner refused to let them stay at the hotel because her driver's license didn't have my last name. The Choice Hotels Rewards program clearly says immediate family, children and partners can stay at hotels booked using reward points (see below) The manager said 'there's a lot of fraud these days' in the Choice Points Hotel program and DEMANDED a marriage certificate (which is not required by Choice Rewards rules). Bottom line, at midnight, the owner and manager kicked my family out of the hotel. They wouldn't let them stay there EVEN THOUGH I USED 6,000 REWARD POINTS AND PAID AN ADDITIONAL $48 for the night. And they kicked them out without refunding my credit card payment or points. I swear this is the truth. IF YOU'RE A MODERN WOMAN who believes you should be able to keep your own last name (and not have to carry a marriage certificate to prove you're married) - or if you're a man who supports women keeping their own identity, STAY ANYWHERE ELSE. IF YOU HAVE A LONG-TERM PARTNER as part of your immediate family and you believe businesses should consider your long-term partner as part of your family, STAY ANYWHERE ELSE. IF YOU BELIEVE IT'S NOT OKAY FOR A HOTEL OWNER AND MANAGER TO KICK A CHILD AND HIS MOTHER OUT OF PAID HOTEL ROOM AT MIDNIGHT, STAY ANYWHERE ELSE. IF YOU BELIEVE A COMPANY SHOULD HONOR THEIR REWARD PROGRAM (see picture for points redemption rules), STAY ANYWHERE ELSE. Where we spend our money sends a message, I'm asking you to send a message to this hotel owner and stay somewhere else instead of here. Thank you.

    Welcome to 2019. This is my annual review of Comfort Suites.... this time for room 320... one…read moreaway from where we stayed last year. Nice. Same quality service from Comfort Suites. Rooms are still great. Very happy with the experience. Looking forward to staying here again in 2020.

    Hampton Inn & Suites Mahwah

    Hampton Inn & Suites Mahwah

    3.0
    (47 reviews)
    $$

    Perfect place for a quick overnight. It's not cleaned very well- not nasty, but definitely not a…read moredetailed clean. This was unfortunate because I wanted to like everything about it.

    The very convenient hotel, has large rooms that are laid out nice. Big bathrooms with lots of room…read morefor toiletries and all the amenities of home. Including an indoor pool and convenience store next door ( however you're in the antiquated state of New Jersey, so don't expect any beer or wine). The beds are comfortable, with plenty of outlet updates. Free, Tea, coffee and hot chocolate were available all day/night and they do have a very expensive small pantry. Two negatives to this property. 1. The doors are NO where near soundproof. At all! The main door is tissue thin, as is the adjoining room door. Unfortunately, we could not get our party adjoining rooms. At 6:00am I was startled awake by an elderly gentleman who sounded like he was in my room!!! Not acceptable!!! ( guys beware of what you say and DO at this hotel if you have an adjoining door!) 2. we had another heating problem with the room. So we cut off the heater and expected the room to cool down but it did not. The windows do not open so on a 20° night we actually had to turn the air conditioner on to cool the room down so that we could have a 67° room. Completely inefficient heating in this building. The hotel was almost booked so the Saturday breakfast attendant could not keep up with the food. I felt sorry for them. There was quite a hungry youth group that kept wiping out the hot breakfast items. But the options were typically normal Hampton Inn. Over all a fair stay, sans the paper thin doors which removes a star!!!! NOT Acceptable

    Ramapo Lodge Motel - hotels - Updated July 2026

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