This location has been clutch for me, and is good for commuters between LA and the IE! They offered crazy deals on tires, alignment, oil and other services issues that would have cost double-to-triple the price! The service is also respectful and super reliable and consistent--I recommend! This place exceeded my expectations for all of the services requested, thanks! read more

Ramona Tire - Before - Auto Repair Near Me - Riverside, California

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I came to Ramona Tire for an oil change mainly because they include a tire rotation with it. After waiting about three hours, Joe called and told me they couldn't rotate my tires because they were "bald" after already beginning service. When I got home, I checked using the penny test and my found that tires are not bald or even close to needing replacement. If there was a real safety reason, I would fully understand but based on what I can see, that doesn't seem to be the case. [[HIGHLIGHT]]This was frustrating because the included rotation was the main reason I chose Ramona tire.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The oil change was fine, but overall this was disappointing, especially with the long wait after booking an appointment and the situation with the tire rotation.[[ENDHIGHLIGHT]] read more

Personally I won't return if I need to get my tire checked again. Took longer than any other tire place I've been to. Place was clean though so there's that. read more

Ramona Tire - Coffee was good - Auto Repair Near Me - Riverside, California

Went here a few times for oil changes and brakes. They replaced rotors and pads but I kept having brake problems. I took it back and they said I needed brake fluid change and i had a caliper stuck so I had them do both. Fast foward about 7 months i went in for an oil change and they said my brake fluid needed to be changed because it was green. [[HIGHLIGHT]]When I let them know they changed the brake fluid a few months earlier he started saying he didn't know why it was like that but would set me up for a free fluid change when I came back in.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I called back later to make an appointment for an oil change the people had no clue about a free brake fluid change.[[ENDHIGHLIGHT]] They not only are bad at doing their jobs because even with an appointment youll wait hours for a simple oil change, they're dishonest. Avoid at all costs! read more

I went in to get 4 tires replaced. [[HIGHLIGHT]]Chase answered all my questions over the phone and got me in to get my car worked on the same day![[ENDHIGHLIGHT]] Considering how busy they were, it wasn't too bad of a wait time. Plus, they got a good amount of lounge space, amenities, and more! Thank you Ramona Tire for making this easy as cake! read more

In the past, they had fair pricing. Took my truck in. I was having some break issues. Their pricing on parts and labor was insane. Ended up paying just shy of $4,000 (same price of what my truck is worth) for new brakes, rotors, master cylinder, a coolant flush, they also replaced an upper radiator hose. The radiator hose cost me $115... mind you this is for a 97 ford f@&kin ranger. A oem radiator hose from motorcraft is around $30... (this isn't a oem radiator hose looks like it came off of a snuffleupagus) then they charged me $110 for labor.... (It's 2 hose clamps) so evidently the radiator hose they used came off of dale Earnhardt's Daytona winning NASCAR. All the prices for all the parts were overpriced, some more than others. So I get my truck back and the brakes still don't work... go back and they finally fix the issue. But they charged me for a brake flush twice. I don't know bout y'all but that's more messed up than a soup sandwich in a tumble dryer. I left the shop madder than a mosquito in a room full of mannequins. [[HIGHLIGHT]]I gave them 2 stars because I know it's not the guys at the shops fault. They were all nice, helpful and did fix the problem... eventually.[[ENDHIGHLIGHT]] Just wanted to save the next person from getting bent over like I did. read more

Ramona Tire - Auto Repair Near Me - Riverside, California

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I initially was happy with the price of $70-75 because other places were charging more. They had a first time customer coupon. But after waiting almost 3 hours for an oil change I drove home and noticed a noise coming from my car. I came back to get it checked when I had time and was told there was nothing they could do. It was my brakes and they did nothing wrong. But the matter of fact was the noise didn't start until they touched my car. FYI the oil changes include a hand cranked tire rotation. I had to get my car checked out elsewhere and spend well over double my initial price. So point is cheaper doesn't mean better. read more

They definitely rushed my alignment and didn't do it right. I had to go to another Ramona tire to get it done because Joe is a lil b and thought it would be ok to not do the job right. I'm going to push this up to corporate. Playing with peoples time and safety over petty bullshit. Karma is swift and just read more

Service was outstanding and the price was great! I had a big repair and pictures where taken of my car all the way through the repair process. read more

Went in to have a diagnostic and was told that I needed new breaks, a flush and to replace the intake manifold. Just for the intake manifold I was quoted $1600. I got a second opinion and all my vehicle needed was a spark plug and breaks are still good. I can't believe how this places operates. [[HIGHLIGHT]]At one point they seemed honest that's why we went back but unfortunately they became greedy.[[ENDHIGHLIGHT]] read more

Highly discourage getting the 5 YEAR UNLIMITED ALIGNMENT, this "UNLIMITED ALIGNMENT" is limited to 2x a year. So if you want to do repairs yourself and bring it back for alignment they will charge you unless you wait 6 months. Also after the first time I took my car in they left grease all over the driver side interior door panel. read more

I was in need of tires in a short amount of time and found these guys that took excellent care of my vehicle. They had outstanding customer service. I was greeted by Angel the store Manager very pleasantly. The tire installer was very careful and well prepared to handle the vehicle. Gerson was my installer. Will definitely recommend. read more

Amazing service and very quick and helpful. Albert made this process fast and easy for us. This place was much better than the place, Brake Masters down the street. I will definitely consider coming here for more help one day. read more

Excellent customer service they're very reliable and great at doing repairs [[HIGHLIGHT]]friendly staff and Angel the Mgnr he's awesome very knowledgeable[[ENDHIGHLIGHT]] good low prices Ty Angel for all of your help will recommend you to friends read more

[[HIGHLIGHT]]Thank God for Joe at the Riverside store and Angel and the other system manager.[[ENDHIGHLIGHT]] I forget his name but besides being extremely courteous and professional. And not just with me but with other customers I see them with. They actually finished the job and found a mistake an error from the previous technician. Joe found that my rear lower anti-sway bar on one side had a broken bolt and is basically disconnected which after having my car up in the air for over 5 hours, three of which I noticed myself no inspection apparently was done at the Ontario store. Or it was falsified if they're claiming there was one because Joe found it within not even 2 minutes of having my car on the alignment machine. [[HIGHLIGHT]]But apparently I'm just going to be told off or verbally threatened without repercussions on the person doing so.[[ENDHIGHLIGHT]] read more

As long as Angel works there I'll probably never go anywhere else to get my oil changes! [[HIGHLIGHT]]It's nice to have a professional with personality at the front desk! Huge plus.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]The other staff i encountered seemed nice as well.[[ENDHIGHLIGHT]] My oil change took maybe an hour if that not less. [[HIGHLIGHT]]Got a text report about my vehicle which is a nice touch.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]And no hassle to make a sale, just advice and recommendations.[[ENDHIGHLIGHT]] We've all been to a place where they hassle u to do more than what u initially went there for, I didn't get that here. And lastly, they have coupons!!!! Promotions and deals! I get them in the mail all the time. Thanks Ramona tire for a great first experience! I'll be back! read more

Howard reached out and attempted to set things right. They offered to do two recommended services for free as a gesture of good faith, since they said that they weren't able to do anything about the Corporate/Company pricing on parts. After bringing the vehicle back for the services, they were unable to perform one of the services, but offered two free oil changes in lieu of the second service. They could have done nothing, but they made a decent effort to address this, which is respectable. read more

From beginning to end I had a great experience. My service began with making an appointment over the phone. Jackie was quick to help and penned me in for an oil change for Saturday Morning. I was greeted and guided by the store manager Alex, he made this a quick and easy transaction who even helped me with a coupon. I love the fact that they send you phone updates and even a report by text that has everything done to your car and what they recommend. Overall great experience, I'll be returning back and I recommend everyone to try them at least once. Oh, and they have a dog name Zoe on the premises. She's great. read more

This is a great shop. [[HIGHLIGHT]]I needed an oil change and Angel helped take care of me.[[ENDHIGHLIGHT]] I will continue to do all my future work here. Thanks Ramona tired. read more

[[HIGHLIGHT]]Angel is the man!! I needed some work done on my car and I'm always cautious going to a new shop.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I think I found a diamond with Ramona tire. Stop here and ask for Angel, he will take care of you.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Amazing experience could not ask for more or anything less went above and beyond.[[ENDHIGHLIGHT]] Thank you Ramona tire.

I needed 70,000-mile servicing and found Ramona Tire through a Costco discount, and I am very happy I did. [[HIGHLIGHT]]I was able to bring my vehicle in the day after I called.[[ENDHIGHLIGHT]] The staff were friendly, they did a thorough job, and they were extremely reasonable. The day I went the place was busy, but the car was ready after a few hours. I will be back. read more

I have been coming to Ramona Tires for more than 8 years & the customer service is nothing less than excellent. What I like most about this business is the genuine interest in the customer & the vehicle. You can count on a a smooth & efficient outcome from new tires, oil change, to tire repairs. read more

[[HIGHLIGHT]]john was great incredible help got my car in and out the same day wouldn't take my car anywhere else.[[ENDHIGHLIGHT]]

Located on Van Buren near Del Taco before the 91 freeway. They are occupying a Firestone building and it says Firestone outside, before you will figure out Ramona operates there (Apparently, Firestone never took down their signage before Ramona took over). Best prices for Pirelli tires. It also helps that they were so closeby. But the mechanics, staff weren't masked at all from what I observed and you had to go in to get your car serviced. They do coupons in their mailers, but apparently the deal doesn't get honored until the next visit. A little confusing but okay. They also gave me a 4pm estimate when it will be done (to swap oht the tires) but didn't get the call til after 4pm. Meh. I'm happy they are nice enough and quick enough. Id recommend them to anyone wanting to get new tires for cheap, but safety wise... well, I'll only go if fully vaccinated (i am). And don't bring your kids with you (i didnt, luckily). read more

Amazing experience!!! About to drive to L.A. my Tahoe gave me a low tire message & then realized I had a nail in my tire... I had no idea where to go but YELP brought me here and Boy! I was blessed... Greeted by Steve who not only was nice, but professional, & very personable. He immediately gained my trust & went out of his way to make sure I'd be back on the road within 20 min. Let me not forget about Donny the guy who actually changed my tire seamlessly & he made sure all my tires were up to par... I've been to many shops and this type of service is rarely found now a days. Honestly, I was treated as family... and the service was just top notch! Thank you so much Steve & Donny we will definitely see you again!! Thank you so much for making my day a better one... read more

[[HIGHLIGHT]]Excellent customer service by Steve, knowledgeable on what to sell us for our vehicle , thank you[[ENDHIGHLIGHT]]..

[[HIGHLIGHT]]At first you think they are a good auto service shop but this is by far has been one of the worst experiences I have had in my entire life dealing with an auto shop.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Their customer service sucks, they never call you back when they say they would and your vehicle is never ready when they say it would be ready.[[ENDHIGHLIGHT]] They did such a bad job of dealing with my Lexus I had to trade it in due to frustration. I'm not gonna get into major details but avoid this particular shop at all costs!!! read more

Great communication. Very courteous and friendly. Workmanship is great too. Had my brakes replaced, struts and shocks done, and alignment. Will be back for regular service and maintenance. Great experience overall. Highly recommended read more

[[HIGHLIGHT]]Amazing service and people ! Just wanna thank Angel and Jose for their help and attentiveness and in a timely manner.[[ENDHIGHLIGHT]] Go check them out A+ service and price read more

I had my struts done had some concerns about my car. Howard help me out and Andrew the technician work on my car. They were really great both of them talk to me and explained the problems about my car it seems like they really know their stuff about a cars. Highly recommended this place read more

These guys are awesome! Really appreciate getting me in so quick. Will definitely be using these guys in the future. Highly recommend!! Didn't get the name of the guy working out in front, but thank you so much!! read more

The service manger Angle was a great help figuring out the problem on my 2014 E350. There are not many places that take the time out to explain things to the detail like he did. [[HIGHLIGHT]]You can understand what you are being told and how it works.[[ENDHIGHLIGHT]] Thank you so much for such great service and being so understanding and patient read more

[[HIGHLIGHT]]Great customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Angel really lived up to his name! Saved us a lot of time and super helpful![[ENDHIGHLIGHT]] Would give more stars if I could read more

The manager Angel told me he could fix my car. He broke down all the hard work gave me an estimate and then when I brought the car there, they told me that the manager said they don't have the tools for the car and it'll take too much time and they don't wanna do it per managers orders. Then they also quoted me again at $1000 higher than the original estimate if I was to do it there. [[HIGHLIGHT]]When I told him I spoken to someone named Angel, he broke down the whole thing to me and called me at this price. That's when they told me Angel is the manager who said not to do it. He's full of crap[[ENDHIGHLIGHT]] read more

They have Great customer service! They got me approved for a new tire thank you so much!

My husbands car needed new tires badly. I shopped around for a bit and Ramona Tire was the best option. I called and spoke to a call center person Carla and she was incredibly helpful, so nice, and made the process of ordering the tires, setting up the rebate and appointment so easy. I was able to get an appointment the next day. When I took the car in, I dealt with Alex. He is so personable and friendly. He took care of everything within minutes. As I was waiting, he explained that the tire size I had given Carla wasn't the right size (I blame my husband haha) but he said not to worry, one of their drivers was going to their other location down the road to get the right size. AND he said the new tires would be cheaper! I highly recommend coming here for your tire needs. BONUS: the lobby was playing great movies. A Christmas Story & Jurassic World. But the best perk was Alex brings his golden retriever pup Zoé with him to work. She is so sweet and such a good shop dog. read more

Angel was more than helpful. I couldn't ask for a better guid or store manager. I will definitely recommend this location to everyone so know. And i traveled all the way from Azusa. Thank you Angel and the entire Ramona tire center team! read more

Thank you Jose you were awesome !!!!! Great customer service ! Clean environment and good energy all around. read more

Ramona Tire & Service is the best! Every time I have a flat tire and it's repairable, they fix it for free. They are extremely trustworthy. What I really like about them is that they don't try to pressure you to buy tires. Good job Ramona Tires!!! read more