I have been renting storage here for about a year and I have been incredibly happy with the…read moreexperience. I feel very secure keeping my things here, and the manager Raylien and all the staff are super helpful and friendly. They work hard to meet the needs of their customers. Plus, the price and convenience can't be beat! If you need extra storage space, take a look here--you will not be disappointed.

StorQuest storage facility in Bermuda Dunes has a large selection of storage units, with some that…read moreare climate controled. I was assisted by Raylien Zimmerman, who was very helpful and provided excellent customer service. Their pricing was more affordable than many of the companies that I researched and the security system was impressive. So glad I used them!

Great storage facility super clean and new feeling. I signed up with Lisa who was awesome and I…read moreended with Tess who made the whole experience easy and hassle free. Very safe and secure storage company would definitely recommend! Thank you West coast Self Storage!

Lisa is kind, friendly and helpful! I would highly recommend this facility. It is cleaned well…read moremaintained and secure.

Love this place. The staff is always friendly & the place is spotless!…read moreI love the location & ease to enter the property

Their prices are a ripoff, increasing over 30% a year. I'm done here. I rent a beautiful luxury…read morePalm Desert condominium for 1/3 the square footage price that they charge. Storage units prey on the underprivileged and should be government monitored same as live in rentals. My experience meter will show high, regardless of their pricing standards their quality and management are very good, just with no value.

Thank you Andrew and the team for a quality truck and storage rental experience! I can definitely…read morerecommend Security Public Storage Palm Desert.

Equipment was given to me on empty. When we reported it they replaced it with another truck which…read morewas also on empty, so they said they noted it on my reservation. Well, apparently they didn't because I was charged an additional $133 to fill their uhauls tank, even though I was told to bring it back on the same fuel level it was given to me at (EMPTY). Scammy is an understatement. I am currently disputing the charge with U-Haul and my bank.

What a great company to handle your move!…read more Steve Labrano provided an estimate for our local move in Palm Springs. Steve is professional, prompt and puts you at ease with his knowledge of moving, and readily answered any questions, prior to the move. He even personally dropped off wardrobe and moving boxes the week before the move. Moving day, the crew showed up within the arrival window, and got right to work upon arrival. Our hats are off to Tony, Jaime, and Fernando. Great team and took great care when wrapping our furniture, and to care not to nick walls or the furniture. The guys kept us informed during the loading and unloading process. Tony made sure we walked through both residences together to make sure everything was done to our satisfaction. If you need great movers, go with this company. They are professional and a great value for the level of service provided. Keep up the great work!

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

I read the great reviews, so I thought our experience would be positive. Man, I LOVE it when I am…read moreright. I knew this place was located right where it needed to be. I started by reserving a drive up unit online. I confirmed I would come in a certain day. On that day, I received a follow up call from Mary. Mary just wanted to make sure everything was fine. I told her we would arrive within a couple of hours. When we walked in, she greeted me by name and the signup & payment was painless. The service was free & easy and the unit was clean as expected. This is really going to help us during the next couple of months. I totally recommend this facility.

We have rented from several storage facilities over the last several years. This facility has been…read morethe best. They are climate controlled, clean and convenient. The management is very pleasant to deal with. We got a great deal and a great unit.

I rented a concrete pad for my little 14 foot teardrop trailer in October for 125 bucks a month…read more Fast forward to January and they decided to double it.. The sheer greed of this company and bad work practice is astonishing to me. I've seen my rent go up at other places 10% 20% but never near 100%.. I will pull my teardrop out of this spot and never look back for what horrible bad karma they have. Shame on their greed they can go to hell in a handbasket. Update they want to discuss what they can do to make me happier. Here's the deal most people here are seasonal so there's not an opportunity for them to move their stuff if they've left it and returned home; they are forced to pay the bill. This is a horrible way to do business. It's pure greed, manipulation, dishonesty, and a 100% lack of integrity.

If you are looking for a trustworthy place to store belongings for any situation, I recommend Extra…read moreSpace Storage at this location. Austin is very helpful and provides the best customer service. He is always willing to answer any questions and will work with you to find the unit and plan that best fits. The property is always clean and is in a great central location.

Clean and air conditioned. Love it there so far. Easy to get into. I got a big storage unit and for…read morethe price and it being air conditioned it's great.

Our house burned down and we needed long-term storage for our belongings. Insurance paid for our…read morestorage, but we were looking for something close-by, climate-controlled, and seamless. Josefina made our rental experience easy and enjoyable. I would recommend this facility to everyone. Oh, yeah - one more thing: if you play guitar and sing, the entrance lobby at the back has PERFECT acoustics. I played 6 songs while the guys unloaded the truck, and I've never sounded better!!!

Had my locker jacked which was in a gated facility, inside in an air-conditioned secure building…read morewith cameras, my locker got broken into and I lost thousands of dollars worth of items I just had in temporary storage. Very disappointing. I would not use this facility again. Insurance paid for some but I do not trust this location.

We went with our son to the StorQuest on Dune Palms and Suresh the Manager on duty was terrific…read more He helped him get a storage space and made it painless for all of us. What a great facility plus the price was half what my son paid for his previous storage. Great value for the money. Thanks Suresh for all your help!

Not customer friendly at all, they will kick you when you're down…read more I understand business is business, but a $70 late fee?!?! THEY WILL BUG THE CRAP OUT OF YOU AND OTHERS LISTED ON YOUR CONTRACT FOR ONE DAY LATE ON PAYMENT! Beware and be on time with your payments or they WILL screw you!

Juan at the front desk was a very helpful man and was straightforward with all the instructions and…read morequestions, would highly recommend this place for moving or storage