Went here after I had a minor bump with my truck and let's tell you, this place is great. You walk in and it sea like a old country shop. Lots of history on the walls, and as a Wyatt Earp nerd, they have some photos of him hanging up in there. So that alone was worth 4 stars. Had a great walk around with their estimates guy, Dallas, who let me watch the estimate as he was putting it in. Shows they have nothing to hide and are open to you asking questions. They were cheaper than all the other estimates I received and they were by far the nicest. Took my truck in on a Monday around 10 and it was done Wednesday afternoon. Pretty quick turn around time! Now here is where they impressed the pants off of me. My daughter accidentally opened the door into a holly bush, and scratched up the door. These guys here went above and beyond to professionally buff out the scratches and did it with out even bringing it up to my wife who picked up the vehicle. To do a random act of kindness is so rare now a days that I had to bring it up, and write this review. If you need body or paint done, this is your place in the cy-fair area. Thank you again guys!! read more

My car needed to have the side mirror replaced and I wanted to have the bumper and headlights replaced as well. I was very impressed by the gentleman, Marc, that talked me out of getting HIDs. He explained to me that my bumper was fine, it was the spoiler under it that continued to catch on curbs. I obtained a quote from him, I was still shopping around and let him know that I'd be in touch. After exploring other body shops I decided that Rancourt was the best of all of the places I visited. I called to confirm that I wanted to have the body work done but Marc hadn't made a note of it. Then, I thought about it, and remembered that he hadn't gotten my name or my vehicle's VIN number. The gentleman that took my call jotted my information and told me he'd place a note on Marc's computer so that he'd get in touch with me. Five days later (4 business days) I still had not received a call from Rancourt. I was running errands so I decided to stop by the shop. By then, they had my estimate and needed me to put down money for repair. I paid the repair in full and was told they would call me one the side mirror had arrived. Three business days later, I decided to call on a whim to see if the part had arrived. It had and they were in the process of painting it. Again- no one called to schedule a time for me to drop off my car. I had to call THEM. On the phone I was thinking aloud of what day I wanted to drop off my car. The young lady on the phone stated something to the effect of "you want to think about it and call us back." I felt like I was being rushed or as if she was exasperated that I was taking time (albeit 20 seconds or less) to think about all that I had going on that day. I made an appointment and was told to drop off the car before 8AM. I was told it would be ready before the end of the business day and I would receive a call once my vehicle was ready. I dropped my vehicle off before 8 AM the morning of my appointment and went home (my friend followed me there to drive me home). No one called. I waited until the next morning to call, thinking: Maybe they needed more time than they estimated. When I called I found out that the wrong mirror had been ordered which delayed the repair. Again, no one called me of this development. I would have completely understood if someone had only reached out to me. The repair of the mirror was done just fine. I just wish that there had been better communication. read more

Marc and Cheryle run one of the best independent collision centers in Houston. I just picked up my Honda from the shop today and the bodywork and paint were perfect! I would recommend them and frequently do send friends to them and everyone has been satisfied! If you need top quality work at a fair price, go see them! And I got a lifetime warranty on their work! read more

If you're from around the cypress area, you'll know there's a ton of construction going on and there are tons of those orange barrel barracades set up everywhere. Well, last night a truck traveling in front of me hit a few and sent them back my way. I had a bunch of orange and black marks all over my bumper. Called up rancourt the next morning and spoke with Dallas. He told me to bring it in sometime in the afternoon for him to assess the damages. I brought it in, he took a look and said " I'll be right back." Brought out a drill and some compound and basically took everything off the front bumper! I'm definitely going to bring my vehicle in to rancourt the next time I have any sort of incidents on the road. Ask for Dallas, he's awesome. read more

My second experience with Rancourt today, and again very positive. They are very professional and customer oriented and obviously appreciate your business Very impressed with everyone there from the shop all to way to the top. They are honest professionals and I highly recommend them. read more

Unfortunately I had a fender bender the other night, as usual I took my vehicle to Rancourt, upon arrival Marc Rancourt was there to greet me. He gave me an estimate very quickly, they called me to get me a few days earlier, my vehicle is repaired and am back on the road. I love these people! Thank you Marc and crew read more

I have lived near this place my entire life and had always overlooked this gem of a place. It's in an awkward place and can only be accessed off of the 290 feeder after taking the Skinner exit. There's gates all around it so it seems like there may be other entrances, but there aren't -- only one entrance and it can be hard to get in because the parking lot is so small and always pretty full. I went to get a quote for something and didn't think I would have to leave my car overnight and didn't have anyone to take me home. They have a shuttle service that took me home and the driver was very friendly. When they called with the quote, they were very honest and told us how bad the damage was and how much it would be to fix the car in the cheapest way possible/with all used parts. After this, they said they didn't even want the job because it's a hard to fix problem and it's not a 100% success rate every time. That assured me that these people were not in this for the money -- they were giving up the opportunity to make a lot of money off of my car! They were very honest and recommended that I not actually get it fixed and sell the car for parts instead. The honestly and customer service at this shop is refreshing compared to all the lies and scams at other car shops. Also, the quote they gave us was the cheapest of all the quotes we had received. I will definitely be bringing my car back here for all future car work, big or small. read more

I stopped by to get a part put on the front of my car and they were incredibly helpful and fast. This was by far the best experience I've ever had. Highly recommend these guys! I will be back. read more

If I could add stars I would! Anyone looking for a reliable and trustworthy automotive shop should go to Rancourt. I have been getting my car repairs done from them for about three years now and they never disappoint from oil changes to body work and so on. The entire team is wonderful and most certainly treats their customers very well. Hands down the best of the best in Harris County. read more

Rancourt has a good reputation and for the most part I think it is deserved. They do good work and will work with your insurance so for insurance work you have a minimum of paperwork to deal with outside of paying the deductible. The people there seem friendly and competent. I can vouch for the general quality of their work, but my experience had a few concerns. I had insurance work done a few years ago. It was a very busy time for them so it took a little while to get the work done and the website updates weren't quite as timely as I'd have preferred. There was also a delay caused by a window that broke when they were trying to reinstall it in the hatchback door and they had to order a part they originally had hoped to reuse. They didn't lie about it and explained the delay to me when I came to get the car. Because it was covered by the insurance it didn't result in an extra cost to me, but it would have been nice to have had a note about that on the website update (you can check daily to see pictures of how your repairs are going). I was out of town at the time and really liked being able to use that site to follow the progress. A couple days after I got back the car was ready. Their structural work is excellent. They replaced the hatchback and fixed the rear bumper and it looked great. Some of the cosmetic brackets that go on the rear door windows were looser than before, but that's not a major issue. A few other items were a little more bothersome: 1. The tech that worked on my vehicle must have had some substance on his hands or gloves because there were spots in the interior of the vehicle where clearly he'd touched the seats when driving it. I was able to scrub it off but I shouldn't have had to. 2. I found a small spot of overspray on the driver side door. To their credit Rancourt said I could bring it in anytime and they will clean that up for me. Still, this was a $5K repair. If you charge a top price it should be accompanied with top quality. 3. There are a pair of plastic moldings that attach to the top of the hatchback glass, for either looks or to help with wind drag. One was off a bit and there was evidence of adhesive residue still on the glass. I'd rate my experience four stars (three, but I'll throw in one extra because I always appreciate an honest shop), but it could have easily been five with a few adjustments. They did a pretty good job with structural work but signs of sloppiness in finishing were disappointing. read more

Took my truck in because it got hit by a deer. Jessica took all info down and kept me posted on the progress. Fantastic customer service. When I got my truck back (They had to replace driver side fender,so had to match the old paint 2001) they not only matched paint but looks like they detailed my truck!! Its so shiny inside and out! Besides great customer service, they took it a few steps beyond and made a customer for life. read more

I have now taken four different vehicles to Rancourt over the last 9 years. BJ and his crew are straight shooters and honest folks. Several times they even gave me a lift back to my house when I did not have a ride after dropping my car off. I've had everything done from breaks and front-end work to wiring problems and lots of stuff in-between. I've never had to return for the same problem, and never had to question anything done or quoted to me. A lot of places will take the approach of just replace anything they can replace to drive up the labor costs. These guys will not try to replace something that isn't broken or worn out. They figure out the problem, and focus on it. There are two things in life I was always told to never be without - your Bible and an honest mechanic. Just give BJ the keys and relax... -Wayne L. Nierth read more

They are amazing! They repaired my car sometime last year after my accident, and just recently my backup camera started acting up. i initially took my car to a different shop to figure out what was wrong. The first shop told me i needed to replace the camera which would cost me $700. So i went to Rancourt and they took a look and boom, less than an hour they fixed my camera!!! Thank you very much for the amazing service Rancourt!!! read more

Excellent service from BJ and the team at Rancourt. I also walk away satsified and never feel like I'm getting ripped off. They also offer free shuttle service within the Cy-Fair area. read more

Rancourt truly stands behind the quality of their craftsmanship in body repair. To give a LIFETIME warranty on the work they do on your vehicle is a testament to the commitment they have for total customer satisfaction. They do EXCELLENT work! Truly, A very satisfied customer read more

BJ, Sam, Mark, and Dallas all go out of the way to take care of you, your car, and treat you like you expect to be treated. I have taken several vehicles here and every time they fix it right the first time. If there ever is any issue they work with you quickly to resolve it to your satisfaction. The only time I've had issues with car collision damage repair for me, my wife, and two teenage/young adult children is when I took my vehicle somewhere else. Do yourself a favor and take your care here first and know you've taken it to the best. read more

I highly recommend Rancourt for automobile body work. After getting three bids on a dented rear quarter panel (including from Maaco, which was actually the highest bid ??!) we decided on Rancourt - since their shop was the most convenient to our Cypress home. It took a little over a week to set an appointment to do the work, but they got the truck in on a Monday evening and out on Friday as promised. My son was thrilled that his truck "looked better than before the dent". I like that the shop posted photos of the repairs in real time on their website so I could follow the progress of the work. They also treated my 16 year old son (who got the original estimate) with as much respect as they would have given me, had I been there myself. If I have the need for auto body work in the future, I will not hesitate to use them again. Very professional outfit. read more

Horrible experience. Brought in car for body work, came to pick it up and it wouldn't start. They drained the battery and the car was near empty of gas! When confronted no one there would take accountability, saying they weren't the ones who worked on it. Manager is on "vacation". Do not go here. read more

5* because they don't make a 6*. They took good care of me ten years ago. Went back today for a dent and dislocation in the left rear fender of my wife's minvan that the power door couldn't overcome when the temperature dropped below freezing. Put up with it for months while downsizing, moving, and dealing with daily medical appointments (don't ever get old) and house sale problems. Finally got 5 days in a row freed up for typical shop work. Took it in today to Rancourt on Hwy 290. Dallas Rognon said, "Give me a few minutes to take a look at it." Had the dent popped out and the fender back in place in 10 minutes. "What do I owe you?" "Nothing." "Boy, I'll be telling all my friends about you guys." And my Most Trusted Reference: YELP. Bartel read more

I have been meaning to make a review on here since Feb.I had purchased a brand new Scion in February and unfortunately my car was hit 2 days after, leaving the front left fender completely wreaked. I was quoted $1300 at the dealership and they said they would have to replace the part. So through my insurance I found Rancourt. The staff were extremely nice and helpful. The process of dropping my car was easy too. I even got picked up by the car rental company. My car was ready by the weeks end and again no problems picking up my car. I ended up leaving my battery charger in the rental car. After calling, one of the office guys grabbed it for me and held on it for 5 weeks before I had time to collect it. Now that's what I call customer service! Also all their work is guaranteed for life. They did not have to replace the whole part as suggested by the dealership. The work was $500 less also! Overall a great service! Thank you :) read more

Took my truck there for some maintenance, these guys are the best. They take their time to do quality work, very upfront and honest and made sure that everything was in working order before turning my vehicle back over to me. They even gave me a ride home when I dropped the truck off. I would definitely recommend them to anybody in the area for automotive repair. read more

Awesome people, service, value, with top notch quality work and professionalism. This is the kind of place you want to take everyone of your vehicles every single time you need autobody repair services. Love these guys!!! read more

Highly professional body shop! We have had three cars repaired with only the highest quality work done. If the car is drivable, they will inspect and go with you on a test drive before the work begins. That way, all of our concerns were addressed. If the car is not drivable, they have an excellent wrecker service to bring it to the shop. Work is scheduled and completed on time. We had a window that was accidentally left open and some material inside got wet in a rainstorm. Rancourt stepped up to the plate, replacing everything that was damaged at their cost. A first class place for body repair! read more

Took my truck in for repair of a moderate rear end collision. Dallas was great to work with and did a thorough inspection of the damage. The end result was very good. All the lines and gaps are excellent. I hope to not have to use them for body damage repair again but if the need arises I'll be using Rancourt. read more

I've used these guys for years. I'd never trust anyone else with my ride. The Rancourt's run a great shop !!

I had the opportunity to take my car to Rancourt because the wrecker driver recommend them. What A Huge Mistake.... They were so focused on me signing a work authorization they forgot their manners and that I was the customer and i did not have to do business with them. They wanted to charge 25% over RETAIL PRICE for some repairs in addition to the insurance payment they were going to receive. Because of their GREED i took my car from there and took it to Real Honest Repair Facility. My Advise is STAND CLEAR and go elsewhere. read more

Honest, honest! We had a minor scrape with a bumper. Made black streaks down the side. Thought they might have to buff it out. They could have quoted me a couple hundred bucks and I would have believed them. Women do get taken advantage of sometimes. They put a compound on it that took it right off. No charge. But the point is I would have believed them if they quoted some price. I will use them if I ever need them. read more

I have never been here for body service. However they have always done a good job taking care of my car. I had a bunch of things done to it recently and had bought a few of my own parts which they were totally okay using. And when they realize they can fix things cheaper they returned to the parts and save me some money. I have been there a couple times when they were too busy but they were polite and told me to come back early the next day and they would fit me in read more

I just had my daughter's car repaired after a minor accident. These guys did an excellent job at a fair price. I thought their customer service was top notch, and they finished the repairs quickly. I would recommend them. read more

Brought my car in for a leaky window... Rancourt busted my dashboard all to hell, and then refused to accept responsibility, because they claimed it was DRY ROTTED?? Well guys, it didn't look like that when I brought it in... And you're a bunch of jerks for not accepting responsibility, when it was clearly your fault. That's why I give you one star... If I could give you ZERO it would be more accurate! read more

I took my Jeep Wrangler in because there was antifreeze leaking into the passenger side floorboard. Another shop told me it was a 750+ job due to labor. I called Rancourt and they quoted a similar price, they could start right away so I took it to them. I was very surprised when BJ called me and said that it was not my core but rather a fitting near the firewall that was leaking. It is rare to find a competent shop that can actually diagnose a problem instead of just changing parts until it starts working. It is also nice to know they are honest enought to tell you! Thanks BJ. read more

Do NOT GO TO THIS SHOP! We brought in our car with no issues. Picked up the car with Service Engine Light on with mutiple issues what are the odds of that. There is a corrupt mechanic at this shop do not trust them with your car! read more