I had some suspension issues on my Jeep right before an upcoming road trip and needed a quick…read moreturnaround. I stopped by mid-day on a Tuesday when they were completely packed, but they still managed to squeeze me in the very next day. Throughout the process, they were incredibly communicative, keeping me updated on what was going on and walking me through their plan. They even went the extra mile and took care of my vehicle inspection ahead of schedule! They had very fair pricing for everything too. This was my first time here, but they made a fantastic impression. I will definitely be returning for future services!

Recently moved to the area from south hills so I was in need of a mechanic. They are all so kind…read morehere and truly care. Great experience both times. Can take a bit to get an appt but if it's something that needs fixed quickly they make a way to fit you in.

I can't sing the praises of CarSense enough. I absolutely LOVE this place! We have purchased 2 cars…read morefrom there, and both experiences were incredibly pleasant. We had to buy the second one after our first was totaled, but we got to work with Jaison both times, as well as Chester the second time. They were both unbelievably kind and helpful in ensuring a comfortable and relaxed buying experience. They also were so helpful in answering all of our questions, and they really cared about my husband and I way beyond the sale. 10/10 would recommend! Also, I've used the "service" side of CarSense and their service is seriously unmatched! Eric and Bill are super nice and patient, and you can be assured that your vehicle is in the best hands. They don't try to sneak extra charges on like many other mechanics will. I love the honesty and integrity that they have, and I always look forward to visiting when my car needs work done. Thank you guys so much!!

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

Literally!!! The best car purchasing experience we've ever had! JC, Morgann and Mary made this…read moreeasy, no stress, and fun! This dealership is top notch!

Well let me tell you about Dale!!! Excellent!!!! Knowledgeable, professional, kind and honest! Man…read moreif integrity! I called and inquired about a C300, he went over the entire car via video! I drove from Ohio to Pittsburgh and I was not at all disappointed! He was great! You can tell he loves his customers! If and when you are in the market for a car do your self a favor see Dale! You won't regret it! The vehicle is beautiful. Overall great experience!

I purchased my 2012 Jeep Patriot from Monroeville Cochran in Jan of 2015. The buying experience was…read moreeasy and quick. No long waiting at the dealership. The best experience I have had. Warren was a great help to. When I purchased the vehicle it had a slight squeak. was told that is normal in Jeeps me and my husband did not think much of it. However in coming months the noise got really bad, made an appointment with the Jeep dealership owned by Cochran in Natrona heights. After arriving the service tech came out to the jeep pushed down on it and said yes that is not normal. He also told me that my jeep was out of warranty and I would probably be looking at about 45-90 dollars. If anymore he would let me know. After taking the jeep apart they found the issue and stated it was an arm control that goes into the bushing and the passenger side is worse than the drivers side. He quoted me the price to fix of 301.00. I stated to him I really do not think that it is fair for me to pay for something that had already started to be an issue when I purchased the vehicle. He asked me were I purchased the vehicle and I told him Monroeville Cochran. He said he would call over there and talk to someone and see what he could do. After speaking with the big manager from Monroeville, he told me that Monroeville is going to cove the expense to fix not one of the arm controls but both. That to me was a blessing and shows me that Cochran really does care about their customers and goes above and beyond to make them happy, I really appreciate the great customer service this type of service gives a business returning customers and customers recommending them to go to Cochran to purchase a vehicle. I just want to say thank you and I will be a returning customers for years to come and recommend to my family and friends for the buying experience. thank you Desiree Parsons

We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

This is my favorite auto mechanic in our area. Michael is a super ethical and competent mechanic…read morethat has a nice way of telling you what needs repaired or serviced. They go out of their way to serve their customers. One time, they even had someone give me a lift home and picked me back up because the repair was going to take a long time and they didn't want me to have to sit there. Now that's service! I have an older car so I am always worried when I take it in for the annual inspection. Michael and his team never rip you off by making up repairs or anything even on an older car which I totally appreciate. They have done both major (replaced my AC system) and minor (old change, tire rotation and inspections) work for me and I could not recommend them any more. My only gripe is their driveway which sometimes gets deep ruts in it that's hard on our other car which sits low to the ground. They do try to keep up with it to make it smoother but it's difficult since it's just gravel. Minor gripe for such a great place.

As a newer customer of this auto shop, I can sincerely say without a doubt that my visits and…read moreservices here have been simply exceptional. Michael and his staff rise way above what anyone would expect from ANY business!! They approach their auto services no just as expert technicians but just good, solid, honest people! They'll spell out and explain what you can expect and recommend a wide array of options and advice! Any neighborhood is blessed to have such a awesome business - this is one of the Best kept secrets in West View.. and might I say (having also lived throughout western PA).. all of Pittsburgh and surrounds!!

Still waiting on them to refund my gap insurance and my extended warrenty because I sold my vehicle…read morethey keep ignoring me.

Chris and Zach were friendly and performed exceptional customer service! Top notch vehicle…read moreservice! They keep you informed and provide videos of the work they've done. I highly recommend this location!

I recently purchased a Rav4 and salesman, Damon Cupp, was very knowledgeable and informative…read morethroughout the entire process. If you're looking to buy a new vehicle, I would recommend Damon as your salesman. Fred F.

Easy to order online parts! Although the lady at the pick up counter seemed miserable and put out…read moreotherwise great experience.

I had an excellent experience at #1 Cochran Honda in McMurray today. I arrived without an…read moreappointment after discovering I had a flat tire, and Anthony Cutrana, my service advisor, was able to assist me immediately. He was incredibly kind, professional, and helpful throughout the entire process. The service team assessed the tire and patched it in about 35 minutes, which was much faster than I expected. I was especially happy to learn that I didn't need to purchase new tires. The level of customer service I received was outstanding, and everyone made a stressful situation much easier to handle. Thank you to Anthony and the service team for the prompt, honest, and efficient service. I look forward to returning for future maintenance and highly recommend #1 Cochran Honda to anyone looking for exceptional customer care.

bought a used honda. on test drive low tire pressure idiot light came on. was told that previous…read moreowner had problem with sensor. a $400 out of pocket repair. they rolled the $400 into car loan. they took it back to service put air in tire and light went out. nothing wrong with $400 sensor. told them to remove the $400 from loan. said to late. we will cut you a check for $400. tire actually had a drywall screw in it due to their show room remodeling. still kno check. been 3months. lie after lie. not one person had the same story. i will never set foot in that dealership. cowards.

Took my 2018 Q5 in for an oil change and was told it would take approximately 3 hours due to the…read moreother bookings they had in that day. Surprisingly, they got me in and out in just around 2 hours. They completed a full diagnostic check and made some recommendations that weren't immediately urgent to resolve so I could make a plan to have those items addressed. Excellent service, overdelivering and under-promising. Will continue to use them for service.

If you're in the market for an Audi Q7 or any Audi ask for Kurt. He's a true tech expert who walked…read moreme through every feature I'd actually use, from the first test drive to pulling into my driveway. I've never had someone explain things so clearly and practically. The entire process was stress-free and straightforward, which is rare when buying a car. Plus, Kurt is simply a great person warm, thoughtful, and easy to talk to. Bonus: he's a fellow Cole Haan fan with excellent taste.

I had a wonderful experience with Calfo's! -- Very transparent, low-prices, and super friendly and…read morepersonable. They completed the oil change within a day as promised. Just a heads up, this place is more like a drop-off. Although they have chairs for customers to sit, the environment isn't very conducive for a long relaxing wait. Otherwise, I highly recommend Calfo's for all your auto repairs and maintenance!

I park in an uncovered spot in Oakland for work every day. I couldn't get my moonroof closed this…read moremorning and in a panic called around to see if any shops could help me. Calfo's let me come over right away and had it fixed in 15 min. So nice and helpful and very very reasonable on the price. I will definitely use them again and appreciate their help!!!