Longtime member from when they were "Bally's"…read more - Good equipment - Relatively clean - Soap Dispensers "normally" full - Gym audio - mix at appropriate lvls - Normal weekday hours 5am -10pm - Weekend 8am - 7pm *Caveat: this gym struggles w/hours of operation. Example: - Signs posted in advance for normal hours opening at 5am Dec 26th - still not open at 730am... - Dec 30th, sitting here waiting - finally someone unlocked the doors at 530am...FFS

Horrible experience . 3 months ago called to cancel my membership…read more And than 2 months later seeing charges. Called to see why are they charging me, and well i had family membership and my minor grandson was there. So they just let him stay without even asking. But that is not the end, Called 2 months later and asked them to resolve the problem and she said it is my problem that i did not cancel his although i canceled family membership. She said not giving you 64$ back . I told her never again membership with them and posting bad reviews. She did not care. I guess they have plenty of business and do not need good client service I never posted bad review before but this time due to her arrogance and not being helpful i did it.

Horrible pool service. I can't count the times where I had…read moreto call them because I received a text or email that they had come and they never did..They actually lied and said they had come and serviced my pool.. I felt I had to babysit every visit...which was a lengthy 5 minutes usually. Don't waste your money like I did.

I have only been using this company a short time but their service is not uniform. It may depend…read moreon who you get to service your pool. Yesterday they serviced my pool and said they cleaned the pool overflow trap but they didn't because there is/was a small water snake in the trap that they failed to remove. I have a photo of it still in that trap.

NOT handicapped accessible! No stairs, only ladders to…read moreenter/exit pool. They have a handicapped lift, but NO ONE HAS BEEN TRAINED to use it. So they had to call the head honcho to come use the lift. Will not visit again. GT bray or John Marble pools are much nicer.

Nice size pool. Love the kiddie pool and pavillion for family. I wish the pool was covered and it…read moreopened more than just 2 or 3 times a week.

We are very happy with our pool resurfacing. It was done on time and looks beautiful. The job was…read moredone as promised. Nancy N Valrico, Fl

Horrible company please save your money and find another pool company. They really reel you in with…read moretheir small family business motto and make you feel like your working with good reputable hardworking people. Everything was going great with the company until it was time to install the pebble tec inside our pool. Per our contract we paid for pebble tec to be installed in our pool... we later found out they decided to go with a cheaper company stone scapes and never told us. Not only that whoever they contracted to install it did so incorrectly and caused dark stains in our pool, sponge marks and discoloration. Once realizing the discoloration we contacted the company nicely asking them to come out and look at the pool they Kept sending out their pool cleaner guy who continued to add chemicals to hopefully make the discoloration away. Week after week they ignored us but kept sending this guy out with more chemicals. We continued to contact the owners to ask them to come out to see with no responses. it's now been months since we have heard from them they don't want to call us back or bear responsibility for their mistake. We have paid them in full so they got our money and don't need to respond to us anymore. Please save yourself a headache and find a different company!

Carlo was on top of everything during my pool build. I could not be happier with my backyard!read more

Wow! It is extremely difficult to find a great knowledgable pool person that takes extra time out…read more to actually explain what he is doing. He took time out to educate me on what I have been doing wrong. He also makes sure that he has extremely knowledgeable repair company for equipment repairs. I am so glad I called them. I would not hesitate to recommend them!!!

Highly recommend! We…read morehave received nothing but exemplary service every time we reached out to Amazon Pools, Inc. We originally hired them to install a railing for our pool. Installation was timely and the railing is great, so much easier to use the pool. We decided to go ahead and get a railing for the spa as well. With COVID there seemed to be a limited supply, but the owner, Walter Pereira, managed to track one down for us. Again, timely service for installation. But what has impressed us most is Mr. Pereira's helpfulness and willingness to answer questions. We have called Amazon Pools numerous times when we have had trouble with our filter and pump. Despite the fact that we are unfortunately contracted for the moment with another company, for which we receive very poor service; he was always helpful and took time to explain what the potential problems could be. Recently, our pool had been down for almost a week and we still had not received response from our contracted company, so we called Mr. Pereira yet again. After hearing the frustration in my voice on the phone, Mr. Pereira and a staff member actually stop by at the end of their workday on their own time. THAT is customer service you don't find these days! He inspected our equipment for us, taking the time as he did to point out and explain what he was seeing. He found several issues that are clearly causing problems with our system working correctly, including a couple electrical code violations that are dangerous. We now have the knowledge we need to get the other company to do what they have to for the pool to be fixed and work efficiently. I highly recommend Amazon Pools for their customer service and performance. After the service we have received this past year with them, we hope to transfer our service over to them permanently as soon as our contract ends.

Do Not Use This company. Gave them a deposit for pool pavers. Never did the work and absconded with…read morehalf of the deposit. Walt is unresponsive to our calls and messages

The owner is very experienced and does a great job. The price if a fair value as the work they did…read moreon my pool deck was top notch. Don't hesitate to call them for a new pool deck makeover.

My pool deck was fading and had cracks all in it. I hired them and they showed up on time and did…read moreexactly as they said. They didn't try to up charge me. Fair and honest. Pool deck looks new again and it's not slippery. Would Definitely recommend them.