Super clean store and range. Place is organized and easy to navigate. Workers are knowledgeable and super polite! Range itself is one of the nicer I've been too. Clean and well spaced with plenty of lanes. People in other review mentions it's 10 dollars for targets, but we got 4 for $7. But you can bring your own anyway. Large selection of rental or options to buy! We will def be back. Tony was the gentleman who helped us and he was great start to finish! read more

Range USA Hodgkins - Wife seems to enjoy herself! - Guns & Ammo Near Me - Hodgkins, Illinois

It's difficult for me to fathom how they fumbled our experience so bad. Anyone with even remote competence and business sense could have resolved what originally began as a minor issue, but was escalated into a 30 minute ordeal with the manager. Let me start from the top. I show up to meet with some friends who were already in the range. I hadn't spoken to them yet, was checking in alone, but later found out they had similarly poor experiences. Anyway, first time, they make me watch a video and sign some documents, that's fine. Not usually required at a range, but fine no big deal. Once finally complete I go to get ammo and join my friend's party. Ken is the cashier. He is incredibly determined to sell the membership, which is $50/mo. I overheard his shpiel to the preceding customer while I was signing everything, it was not an interesting offer to me personally. So when he started to go into it with me, I politely declined and told him the truth which is that Midwest gun range is closer to my house and offers their unlimited membership for $30/mo. He then doubles down on how I'll save 2% on ammo at their place and as he's talking I realize he's trying to convince me that somehow buying $1000/mo worth of ammo to save $20 is going to make it worth it? Anyway I'm in sales so I get it. It's a tough job and so again I politely and firmly decline. I believe this genuinely upset him though. Perhaps because I was being kind and expressing sympathy. In reflection, as his character unraveled, it seemed he was frustrated that I was so nice and that he couldn't take advantage of it. Anyway, I'm eager to join my friends who were 10 min ahead of me, which means the clock was already ticking. I told Ken I was there to see my friends and to add me to their lane. He rings me up, I tap my card, prints receipt, he hands it back and immediately I notice it's double the price, he charged me for my own individual lane rather than joining my friends. He says oh, now you'll have your own lane next to your buddies. I'm like okay, but that's not what I asked for, Sorry if that wasn't clear, Can you please refund this and charge me the amount to join their lane? And this is where I start to get frustrated. Because he starts spewing some bs answer about how it can't be refunded. And I'm like, that's literally bogus, I didn't ask for this. I'm not okay with this, please just void the transaction. I swear to god this dude then starts telling me how the clock on my lane already started, and once it starts it can't stop, so I have to get out there and use it. I was like dude are you f'in serious I haven't even stepped into the range yet and I told you within 3 seconds of the transaction. And so then he says he needs a higher up to do the refund and I'm like okay, yes. He goes for a lap before going into the office and then comes back with another guy who I'm pretty sure was another cashier lol. This guy starts giving me the same shtick. I'm not even raising my voice but my bs detector was going through the roof. So I persist, and magically after this has gone on for a painful amount of time, they concede and give me my refund. As I was walking away, this dude says, "you know I deal with people like you all day long. You said you wanted your own lane then changed your mind, just admit it". I'm like dude, that means you're the common link, and you're a psychopath for blaming this on me. Anyways, to the management, I hope this is a wake up call to investigate the kind of impressions your frontline employees are leaving on your audience, or else the culture is rotten from top to bottom. Will happily go to Midwest going forward read more

Solid indoor shooting range that is very well maintained and clean. The lanes were busy but we still were able to get in without waiting. Inventory is a little lacking but they do offer beef jerky! The sales guys are a little pushy when it comes to buying their memberships but overall it's a great place to come for some pew pew time. read more

Range USA Hodgkins - Guns & Ammo Near Me - Hodgkins, Illinois

I'm honestly so frustrated. Over a year ago, my whole family of five signed up for a membership at Range USA. When we signed up, the staff never said anything about a limit on how many people we could bring. We all got in for free, no problem. We visited multiple times as a family, and nobody ever mentioned any extra fees. And we paid $50 a month for the membership for over a year. Then suddenly, on our most recent visit--our sixth time there--they tell us, "Oh, actually, your membership only allows one free guest. If you bring more, it's $12 per person." WHAT?! I told them no one ever told us that, and their response was, "Well, no one told you that you could bring more than one person either." Like... what kind of logic is that? When you see a group of more than two people come in repeatedly and never say anything, how are we supposed to know there's a guest limit? Shouldn't that have been made very clear at the beginning? I even asked, "What about the $70/month plan? Does that allow more guests?" (Because recently, we came with three people each time.) And they said, "Nope, same rule. Doesn't matter what plan you have." This whole experience has been so disappointing. If we had known this from the start, we never would've signed up. We canceled the membership, asked for a refund for this month (it's literally the beginning of August), and of course, they said no. Unbelievable. read more

Range USA Hodgkins - Guns & Ammo Near Me - Hodgkins, Illinois

The store is clean, staff is very friendly. I had a membership for over 2 years and going to the range at least 3 times a month which was great but on several occasions I left early after being either hit with casings from the person next to me or high powered guns which shot flames across my lane. I had brought that up to management and also wrote to corporate that they need to extend the side walls between shooters to keep everyone safe from that. Well Corporate sent me an email that was nothing more than BS and excuses. So I canceled my membership and now go elsewhere to shoot. It is a shame because they do have plenty of locations and the stores are clean. Maybe after someone does get hurt that they will finally fix that issue. read more

I visited Range USA in Hodgkins on 63rd for the first time today, and honestly, it was an amazing experience. The staff was incredibly friendly and patient. A special shoutout to Edward C. Bilski, who took some time to give me some advice on the basics with clear, confidence‑boosting tips. His guidance made the whole experience feel welcoming instead of intimidating. I went as a guest of a member, and the check‑in process was surprisingly smooth and efficient. Once inside, the range offered a great selection and a comfortable environment to learn in. I ended up spending about three hours there--shooting, learning, and having great conversations with the people around. If you're curious about trying something new or looking for a place with a solid setup, this spot definitely delivers. read more

I took the ccl renewal class with Edward c. Bilski. I learned some new techniques. The class was real informative.

Edward C Bilski is a great instructor. He explained the class really well and was informative. He also was very helpful in correcting the way to hold a gun. I wish they would bring back the low light no light training class. read more

Facility is very clean. They have a variety of weapons. Staff is professional. Make sure you are over their emails. They have lots of sales

i took the CCL renewal class in October 2025 with Edward Bilski. He was professional, patient and knowledgable. i highly recommend him and the class! read more

This was not our first time at this range. We have been there a few times before and have had good experiences up until today. The transaction started off pleasant enough, my wife and I purchased 2 range passes, targets, and I picked up 3 new Glock mags, to the tune of over 140.00. While we were paying for the range time and mags, I opened the magazines and removed them from the packaging. I asked Oscar H. if I could give him the packaging as there was a garbage can behind the counter. He responded by telling me"no, I'm not a garbage can. But there is a can at the end of the counter." I found this to be incredibly rude, dismissive, and disrespectful. I simply thanked him for his time gathered my things and went to our lane. Oscar cost you guys a couple customers today. read more

It was my 2nd time coming here and my friend's 1st time. The guy named Jose( older guy) was very dismissive and not helpful when we asked about guns, ammo and what we needed to shoot. I'm not experienced so I asked questions. He made my friend and I uncomfortable (for example) when we asked "which gun would be good for a first time shooter?" He just shrugged his shoulders and just looked down at some 9MM. He obviously wasn't trying to help and didn't seem to want to be there. We also came across him in the shooting room and the way he talked to some guys there was very aggressive and unprofessional. He screamed at them about how fast they were shooting and said" if you don't like it, don't come back here ever again." That was so uncomfortable, awkward and unnecessary. I wasn't aware you can't shoot fast either ( not that we did shoot fast) so I learned bc even with those things on our ears we heard him screaming aggressively. Jose will be the reason I will never go back there. I'll spend my $176.57 somewhere else. Not worth what I spent there to be treated so poorly. If Jose wasn't knowledgeable then he should have directed us to someone who could have helped us. My friend was so excited when we arrived and how quickly it faded bc of the whole experience with Jose. Don't waste your money here. read more

Range USA Hodgkins - Guns & Ammo Near Me - Hodgkins, Illinois

Finally , I was about to get to the range my good friend is a former sergeant in the army and trained professional so I was pumped He is a professionals and knows his crafted and was alloted more than 1hr spot he paid for We were never rushed and kept everyone one in check with safety protocols I never knew this place has so many lanes for use I definitely can see myself coming more often to enhance my skills and comfortably with firearms read more

Range USA Hodgkins - All head shots - Guns & Ammo Near Me - Hodgkins, Illinois

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Took the CCL class at range usa with Edward Bilski. Fantastic class, very knowledgeable instructor with lots of experiences to share. Would highly recommend read more

Terrible, VERY rude nasty people. WAY too expensive, targets are 200x the price of other ranges, most ranges targets are 15 cents, here targets are $10 and they ad even more fees for no reason. When i questioned all the fees they said it's for "range maintenance fees" WHAT A TOTAL CROCK of non sense. read more

Great shop with good customer service and pricing. If you're looking to take lessons I would recommend Ed Bilsky, he is very professional has a lot to knowledge. If you're a beginner he will make you feel comfortable at the range and just overall handling of a firearm. read more

I purchased a brand new weapon at this store on Friday, before the next Friday I had decided it was not a good fit for me. never firing the weapon nor putting any rounds in it, I decided to return it. they were not taking it back and said that could could give me something on a trade. I paid over $335 for this weapon, they offered me a $100, no thanks you! you are not worth me ever visiting your store again. you are con artists!!! read more

Great location super friendly staff always willing to help educate you they have a very nice selection of guns. The ranges are clean and tidy! It seems like everybody follows the rules, they offer memberships and rentals along with classes. read more

First time doing this, but this is an earned bad review to show how the manager Alex E. didn't inform nor work with me as a person or a manager. These guys were having an online sale before Christmas. I wanted to buy myself a shotgun, but thought it would be the perfect gift for my uncle (has foid) since Xmas is 2 weeks from now. Gun gets shipped and arrives to their store. I come to pick it up and do paperwork. The manager Alex E. Was helping me through the paperwork. When asked on paper what the gun's for, I put "buying for an uncle who has a foid as a gift". I noticed Alex's demeanor was off putting and I asked is this not legal or frowned upon for me to do? After all im legally buying a weapon for an immediate family member who also can purchase weapon. Me Not knowing that it's apparently illegal to do that now, Alex says "yea shouldn't be a problem". He runs my background check and then it says it's pending for some reason. So I have to wait, a couple days later they call to deny me the shotgun and refund me. I came in and Alex finally told me that it's not allowed to do that, and I argued why he wouldn't tell me that. Can't buy the weapon for myself now either. I legitimately wasted my time here. Thanks for informing and helping me out as a customer read more

The WORST shopping experience! I came in to inquire about a firearm, which I was assured was in stock. I placed the order, which also said it was in stock, no more than 5 minutes after. 72 hours later, I'm told that the firearm has to be ordered through a distributor, with a delivery estimate of next week at the bare minimum! I would save myself the trip and go anywhere but a franchise whose inventory system seems to have been made by a 2 year old. In the 10+ years of inventory experience I have, I've never seen such a messy system in place. Thank you so much Range USA!!! Edit: they much rather blame the customer than their employees for falsely giving inventory. They continue to say the firearm was sold within minutes when there was NOBODY at the range. The most unprofessional place of business. read more

During my time here the range safety instructor was extremely rude to me and my friends! He was curt and rude with my one friend and got in his face! Extremely unprofessional! read more

I am new Shooter and I have to say the experience at this location is top notch, every employee there is super knowledgeable and friendly. Gave me great recommendations on guns and the staff in the range are super friendly/helpful, I would ask for advice about how my form and handling was and the staff in the range gave me good pointers. Love this place. read more

Range USA was great service was a little slow but it was busy. Takes a while to buy a guy. So that didn't bother me. Selection they had what I wanted Value ,it was on sale. I also took my renewal class there good instructor nice small class . Range was clean staff was nice read more

nice inventory, however in my opinion they are very prejudice against African Americans. Both times I've gone there I wasn't acknowledged by the staff until I LITERALLY had to say "Are you Busy". Upon asking questions about certain firearms the salesperson was very disengaging, very short, and barely made any eye contact through out our interaction. So much so I walked out and went to Eagle Sport. read more

Just wanted to say thank you for letting me hold your CZ Parrot Czechmate a little while ago. Really helped me in making the decision to buy it - from another retailer. To the lady that let me hold it, thank you. You were cool as hell To the guy who ran over yelling about how they aren't allowed to be held because it's a finicky race gun and wouldn't let me even take a pic of it - sucks to suck Middle pic is your gun btw, should've ran over sooner ;) read more

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The manager I've ran into have to much attitude and no sense of respect. Promotion are almost irrelevant here.

I have been to this range, but not since Covid. I live in Chicago where the powers that be think providing ammunition to us will keep us alive a little longer. In the past I have used the range which was fine and bought a hand gun. I needed ammo and read some of the nasty reviews and questioned whether I should buy it from them. I decided to take a chance. I came in at 10:15 am and looked at the ammo cases which were locked. I looked at the man behind the counter and said I needed some and he asked what I needed, got it and had me out the door in 10 minutes. I was only sorry that I did not have any of my guns or I would have used the range. Yelpers, this place is fine and their prices are okay especially if you consider there is immediate availability and no shipping charge. Just use your head and no not complain if you have to wait if you come in at a busy time. Try coming in at off hours. read more

One I got charged $42.09 for $24.00 for 1hr range time $6.00 for 3 targets, $6.00 for range fee and $4.99 for ear plugs now mind you my friend paid for her own time and gotten targets as well but didn't get charged a range fee and Why??? Almost don't want to bring nobody else to purchase nothing else I have brought a few people to purchase firearms from you all and I get got read more

I decided that I needed a smaller handgun. I recently, read the reviews. I am so impressed with the knowledge of the staff. No questions asked was unanswered. I was treated with patience, and respect. There are quite a few of gentlemen, with the name Ed. All of them I pretty much came in contact with, one way or the other. So helpful.. After, selecting the gun, I had read so many great reviews about instructor, (Ed) lo and behold. Ed saw that I was struggling with the slide. He had me as he instructed, on how to position my hands, and fingers, and to hold my arms up to my pectoral. What a wonderful person. Thanks to all of you for making my day. read more

Would not recommend coming to this place. Staff does not know how to handle certain firearms nor prior knowledge about the firearm the wait is far beyond unacceptable, if I could give zero starts I would. You are better off going to GAT guns. read more

The selection is nice, great range! Like most spots lately they can't keep ammo in stock unless it's range ammo. Not really the best at customer service , they recognize you on occasions but not very friendly. If your new to gun world and go to this particular shop please have tuff skin. Good weapons selection though and decent prices. read more

Great experience with instructor Edward bilski very informative learned a lot and helped me become more confident shooting

If you decide to close your store earlier than noted on your prerecorded phone message you should warn the public. You say 7:00pm on the call, you post 5:00pm on the door and your manager tells me 4:00pm. What is going on here? I drive in from Chicago for nothing.... read more

Range USA Hodgkins - Store hours - Guns & Ammo Near Me - Hodgkins, Illinois

I order an firearm and waited on the email confirming ready for pickup never received the email I called repeatedly, finally someone answered after 20 plus calls and I was informed my firearm was sitting in the back of the store waiting to get scan into the system, a week later still no email I called over 30 times before someone finally decided to answer and the young man that answer still couldn't give me an explanation why my firearms have not been scan in after a week of receiving them....I will never spend an red cent here ever. read more

I came here with my friend recently. Let it be known that I have never touched a firearm in my life and was really nervous using the shooting range and even having the opportunity to shoot a target for the first time too. Everyone here is very professional, and I never felt so secure in a store full of guns. Even some of staff had guns. They definitely take safety serious here so don't act like a fool. After using the shooting range, I felt more manly inside, I love guns more than ever especially the mnp2215... They have all sorts of (domestic) firearms here on sale. You can bring your own gun to the shooting range. It really is endless fun here. I give this place a high referral and recommend to give this place a visit. read more

Range USA Hodgkins - First time using a gun - Guns & Ammo Near Me - Hodgkins, Illinois

One of the better ranges in the area. Being in Cook county with the Guns and Ammo tax the prices are higher than others, but the staff is knowledgeable and the range is relatively clean and well lit. I've taken several classes there including Concealed Carry and Holster Draw. They also have Holster Hour (4) times a month which is excellent OWB holster practic. read more

Range USA Hodgkins - Guns & Ammo Near Me - Hodgkins, Illinois

Service was awful. I was waiting in the non-membership line for 20 minutes, even when no one else was in either line, I still did not get waited on. Three next time at Range, waiting for 15 minutes- it was crowded. Until i overheard an employee tell the person in front of me there's a 20 minute wait for a lane. You couldn't post a sign to let people know? Zero customer service. read more

Wait time to check in is horrible. Range is dark and outdated. Only thing that saved this place was the people that work here.

Well as of lately the service is going down hill! I went twice during the time of the COVID and was treated horribly, the first time a young lady with glasses greeted me with.. we don't have time for lookie loo's so if you not going to buy anything you might as well not come in! The 2nd Time was on 06/20/20 during the morning. I asked to see a red dot that I saw advertised on line for $100 and I was quoted $140 for the same item.. So I asked Tiffany (who was helping me) if she couldn't give me the online price and she told me no. I then asked for a manager who happened to be sitting a few feet away on a computer to help out, and he said I don't have time right now.. . When he looked up and saw I was within ear shot he says The online price is online only! That's the store price and I can't reduce it! I just thought it was rude to treat a long time customer like crap.. I've bought two fire arms here, used them as an FFL on an online purchase, taken two courses through this facility and used the range on numerous occasions. I understand we're going through tough times with the COVID. I work in the service world, I have to work directly with walk in customers and that's not how we treat ppl at my place of business. To sum it up I think I'll be shopping elsewhere from now on. read more

This has been an all around terrible experience from your company. My first ticket I asked about shipping and handling I was charged for when your site says it's free. Lied to and told that's a tax on my receipt and if it is why isn't it labeled as such? I went into the store last week to pick up my gun and was told I needed a background check, which is fine. I was told to call in and check if it cleared and if not come back Sunday 6-8 and it will be ready. Here I am Wednesday 6-10 and it is still not ready. They claim my background is taking longer due to demand, which I understand, but I tried to call in for the past 3 days to check and they shut the phones off and wont return voice-mails....now that box is full. This has been a terrible experience all around and the last time I will be doing business with you. Terrible customer service online and in person. Tell me my receipt is lying lol. Edit: They replied to my email.....they left their reply blank. If you're looking for good customer service go somewhere else. read more

Range USA Hodgkins - This is an example of their customer service. They emailed back weeks later with no reply, just links to their Social Media. - Guns & Ammo Near Me - Hodgkins, Illinois