I called Rapid Rooter to have my tankless water heater serviced. Edward gave me alot of information about why it was unnecessary in my case and suggested the best way forward. They did not charge me for the visit and advice. Very friendly and knowledgeable. I will definitely use them again for all of my plumbing needs. Thanks you! read more

My house in Clovid was built in '88 and I had a leak under my slab due to a break in the old pipes. We decided that a whole house re-pipe and ditching the old galvanized steel system would be the best route forward. After speaking with and getting quotes from a few plumbers, we decided to put our trust in Eddy and his team. We picked Eddy because of his experience, knowledge and, frankly, he was the most real and honest person. His team completed the work in just two days and showed a very high level of professionalism and care for my home. He even included replacement of my very old water heater and did all the work for a very fair price. I highly recommend Rapid Rooter for your plumbing work! read more

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I like that Eddie was out to get to the home INSTANTLY. I mean my God that was very quick. I do know if you go with Rapid Rooter Drain Master that you will get RAPID. I don't know about the master part though. He was a bit misleading on a water heater indicating that it was from Amazon and it used for bars/restaurants to heat up basically drinks - he specifically said that it is not meant for a 2000 sqft home. He suggested to go with a $5000-15,000 water heater and wanted to upsell his services. Personally, that just does not jive with me. He then proceeded to tell me that he is not quite sure how to run the current water heater I had, so I am not sure if it was incompetence or disingenuousness, but my gut says the latter. If you need a job done, he will absolutely be there, but he might try to swindle you into something you don't need so proceed with caution. read more

Eddie went above and beyond. Saved my tenant from leaky plumbing during the holidays. Thank you! read more

Eddie was great to work with. He arrived on time and provided excellent problem solving to help fix my bathroom hot water issue. He also took the time to explain the issue and answer all of my questions. read more

Eddie arrived at my home within an hour of me calling for an after hours service for what I thought was an emergency situation for a water leak with the valve in the wall behind my refrigerator. We had just had a new refrigerator put in, and he was quickly able to see that I had been misinformed by the installation techs. I don't really know anything about plumbing, and instead of taking advantage of the situation and charging me for unnecessary work, Eddie took the time to explain and show me why repairs were not necessary, as well as provide options if we wanted to have work done in that area in the future. I really appreciated his honesty in a time where it seems like everyone wants to upsell you something. It was very clear to me that Eddie is very knowledgeable and runs his business with integrity, and because of that, I will absolutely call him in the future if we have any plumbing issues and recommend him to family and friends. Thank you Eddie! read more

Had Ed and his team install a new hot water bypass for our plumbing. They did an amazing job. He explained everything in detail and I would recommend him highly. read more

We had Eddie out to our house today, the company had great communication from the start of the process including who coming to our home. He even called to say he could come early, he was prompt to finding the issue and resolving our issue and the cost was great compared to other companies. Thank you for assistance and advice on our issue. I would highly recommend whatever you needs may be !! read more

Eddie was amazing and provided great service and resolved my dripping tub faucet quickly!

Eddie came out for the home warranty company due to a leak underneath the faucet. He looked externally, did not actually figure out where the leak was coming from specifically. He said I needed to call and say a "white lie" to get a replacement from the company that made the faucet. Then apparently despite telling me on the phone that it looked like the appliance was installed correctly otherwise it would have failed right away, the home warrenty company told me he said the damage was not due to "normal wear and tear," and that it was not installed correctly and so they couldn't cover it. After lots of back and forth with both Eddie and hours on the phone with the home warranty company (Old Republic) by both myself and the previous owner who kindly offered to call them as well, we finally got a new plumber out and they said they would get the home warranty company to cover it. All it needed was a new 3-way valve and flexible tubing...Really got the impression he just didn't want to bother with it or come back out to fix it. Would definitely not recommend especially if you are going with a home warranty repair. You can always call and ask them to send someone else out instead of these guys. I've had good experience with Costless Plumbing and Stedman Plumbing (the second plumbing company the home warranty folks sent out), and Professional Plumbers though they are more expensive. read more

Eddie took care of my clogged shower. Showed up on time. They're Good people doing honest work

They did a good job and they were fast. Good price. Will go through them again. Thanks everyone

Rapid Rooter came out to my house because there was an issue with all of our plumbing. Unfortunately, my clean out was on my rooftop and they are not able to get to my roof. Ed was very reasonable in working with me and I appreciated him listening to my concerns. Even though I was frustrated with my situation, he was patient and walked me through the next steps. A+ for customer service. read more

I was beyond impressed with the customer service, prompt response and feedback we received from this business. Eddie and Diane are very professional and answered all our questions thoroughly. We recommend them to properly serve your business or home, they were a big help to us and can be to you also. read more

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I don't write many reviews but felt I had to after our experience with Eddie from Rapid Rooter. Our kitchen sink was clogged and no matter what I did I couldn't get the drain unclogged. Rapid Rooter scheduled us right away and Eddie contacted us when he was on his way. Eddie was very professional and knowledgeable. Instead of charging me an arm and a leg to clear the clog Eddie explained what needed to be done and suggested I try that first. Everything Eddie suggested worked and our drain is finally clear! Eddie even gave us some preventative tips so this doesn't happen again. But if we ever have an issue in the future Eddie and Rapid Rooter will be our first call. Thank you Eddie for all your help! read more

Our home warranty company picked Rapid Rooter to come out to solve our plumbing problems. Joseph was very pleasant and explained to me and my daughter how the septic system works. He completed the job in less than an hour and our toilets and drains were fixed. We thanked Joseph for his work and are very satisfied. Will definitely use this company again if we ever need plumbing work. read more

Ed was great! I actually got a hold of them at 9pm on a Sunday! He answered all my questions and scheduled me for Monday. The prices weren't the lowest but, the way he knew exactly what was wrong from the questions he asked me I was very impressed and didn't really want someone else to work on my house. He was in and out and the job was done right! I am adding him to my contacts as my go to plumber from now on! Thanks Ed! read more

Awesome service, friendly and polite. Came out within 2 hours of making the phone call, was able to determine the issue right away and turns out we're even from the same hometown! Glad to say I found my new plumber. read more

I called them in the afternoon, they set me up the next morning for a appointment- the window was 9-11 ,they texted and showed up prompt and on time . I appreciate a great deal when people show up exactly when they says so thank you! Edward walked me through the process and told me exactly what needed to be done, showed me where all my equipment was and showed me exactly what the problem was! read more

We had called this company about 6 months ago for a downstairs bathroom issue and the service technician was so honest and helpful that we called back when we had an upstairs toilet leaking last Friday. He was able to fix the problem with the leaking bowl the same day. My husband noticed water leaking from the ceiling 3 days later when he was in the garage so I looked back in my daughters bathroom and she had a different leak on her toilet. The same technician showed back up within 30 minutes of calling them and tightened up an area that had a different leak. Showed us how to tighten it if it happened again and didn't charge us for the follow up. I love how honest this company is and how they have pride in their work. The quality speaks volumes! Customer for life! read more

I have used Rapid Rooter for at least 3 years now. I will not call any other plumber. This family owned business, is honest, dedicated, trustworthy, and perform quality work that they stand behind. I use them not only at my home but our business as well. I would recommend this business to any person in need of plumbing services. I appreciate all of the times he has come out to help on short notice. Good people and a GREAT local business. read more

Had a leak at my house my warranty company assigned this company to check it out .Guy came out stuck his head under the house shined a light under said I don't see any leak under your house .Well you have to go under the house the pipes are under the would floors and under the house .Older houses had a crawl space under you go through the floor in a bedroom.Said must be a slab leak or a leak outside.He dint go under the house so I had to get another plumbing company come out.They came out two minutes he saw the leak was under the house in the front.Was Pacific Plumbing co in Clovis.I would not recommend this company they don't really do a good inspection.Rapid Rooter who does a leak inspection without going under your house .Wasted my time and delayed my plumbing fix. read more

Really impressed by the responsiveness and integrity of Eddie at rapid rooter. We have used him for a variety of plumbing issues in our new home, and every time he's been able to fix them quickly. Most recently, he even talked me through what turned out to be a quick fix over the phone, no visit required (and believe me, it felt like a plumbing emergency as my entire kitchen sink was flooding). That type of honesty is rare these days! I would highly recommend, and will definitely keep them in my phone book as our go-to plumber. Scheduling was also very easy, great service all around. read more

A plumber came to my home and was completely off the mark in his diagnosis of the problem. We have a leak in our living room ceiling, directly under the upstairs bathroom toilet. He said he thought the leak was coming from the HVAC on the roof. This seemed odd, since there is no leak on the second floor. An HVAC specialist came out and laughed when I explained the plumber's diagnosis. A water mitigation crew came and said it is obviously the toilet, based on the location of the leak. He was shocked that a plumber wouldn't recognize this immediately. The four-day delay in figuring out the problem has allowed water to potentially make the problem worse, increasing the risks of rot and mold. I am upset that the plumber didn't even consider the toilet and that his ineptitude may have exacerbated my problem. I called to complain and spoke to the plumber, who said the owner would call me; it's been 3 weeks and no call back. I emailed Diane in the office twice, first asking for a call back and the asking for a refund - no response there either. read more

I called Edward and he walked me through the issue with our shower valve via a 5-minute FaceTime video call. A $25 quick fix that we can do ourselves which saved us some money. Thanks! read more

We had a back up in our master bathroom. Tub, shower and toilet were backing up. Ed the owner was awesome. He found the problem right away and suggested we get someone who has the right equipment to clear the blockage. It's 20 feet or more in between the master bathroom and the rear bathroom. We really appreciate his honesty and professionalism. We will definitely be calling on him and his plumbing company again for future repairs. read more

Eddie came out to my house today and did a quick and efficient job unclogging my toilet! He also gave me no nonsense advice on how to deal with flooding on my carpets that saved me money and time. Thank you! I'll definitely call them again next time! read more

We just moved into an older home. Last Saturday, we were hosting a gathering of friends and the night before our bathrooms went out. We called in the morning and Eddie was able to come out that afternoon. We found him to be very helpful, honest and actually teach us about our plumbing issues and how to prevent future problems. Our main line has been perfect ever since! This week, our washing machine and kitchen line was backed up. Eddie was again able to come out and fix our problem! Finally our house plumbing is working great. Thank you so much! 100% would recommend! read more

I had a clog, located somewhere in a branch from the main drain line, that backed up the kitchen and garage sink. Diane was able to set me up with an appointment that worked with my schedule. When Eddie arrived, he quickly got to work and solved the problem. Eddie is very professional and personable. I appreciate his candor. I read the Yelp reviews of several plumbers that deal with drain issues in the Fresno area before choosing Rapid Rooter Drain Master. Every company seems to have positive and negative reviews, so it was difficult to pick a clear choice based on reviews alone. But after this pleasant experience, I am very happy I chose this company and I would highly recommend them to anyone. read more

Going above and beyond the call of duty is an understatement. Rapid Rooter Drain Master & Plumbing Experts were absolutely incredible. We had some plumbing issues with sinks and drains and they were courteous, prompt, helpful, efficient, fair, and extremely knowledgable. I highly recommend them for all things plumbing. The work they did was professional and everything works perfectly. If I could give them 6 stars I would. read more

Ed came out and cleaned our shower drain. Super pleased with the service and response! Would call again!

Edward came twice and cleaned the kitchen pipe yesterday. He did a good job . He gave me discount for the second time. He was friendly and tried to help and cleaned the pipe. I am happy with his work. read more

Eddie came out and did a through inspection, trouble shooted the sink back-up and was so professional and efficient! Highly recommend him and his honesty. read more

I should not even write a review when I am this angry... I have had Rapid Rooter come out on several occasions to do work on my rentals. I have been happy up until today. Today, they went out to inspect a laundry room water faucet that was dripping. The plumber called me and said he needed to change the washer, and that would fix the problem. I immediately felt relief.. I mean.. who wouldn't... a little washer. easy enough right? It was easy alright, all said he was there less than 15 minutes in total. But the price they wanted me to pay for 15 minutes... $175.00. I wish I was lying. I can't make this stuff up. After reading through the reviews, this is their MO.. when they figure out they can take advantage of a situation. I called and spoke with Diane in the office to express my shock, disbelief, which finally turned to the feeling of being taken advantage of and anger. They ended up charging my card for $150.00. They have lost my business FOREVER.. and anyone I speak to. In fact, I am so angry, I will make sure everyone on Craigslist.. where they advertise knows about this too! I do believe in karma. I chose to move forward with the telephone quote, because I was already on the line for the charge to come out. No matter what response Rapid Rooter makes to my review.. it will never make it ok to charge $175 to change out a washer.. never. That is important to keep focused on. This is hilarious.. they keep updating their response to continue to be defensive. How about an acknowledgement.. and keep trucking? My opinion counts as well as everyone elses, and my experience really did happen. I won't be bullied. Nothing you say will ever support you charging a client $175 to change a washer. Nothing. Keep on ranting... read more

Great response time. We have a business: The Bar Method- Eddie was here fast and snaked our toilet without a problem. I recommend this business Rapid Rooter to anyone needed prompt service and customer service in Fresno! read more

When a service person tells you no guarantee on their work, I should stay away. I was glad service response was quick and didn't have doubts on good Yelp reports. Sure enough drain was not working in three days. And I have to call P & R for service, their service was just as promptly and charge was half of amount. So far after ten days everything was working well. I will call P & R from now on. read more

Excellent service by excellent people. Trustworthy all the way. Their advice certainly saved me money in the future. This is the only plumbing service I'll ever use. read more

Eddie was so nice and helpful! Such a great reliable plumbing service. You can't go wrong with him. 5 stars all around.

Edward and his son came to help with my clogged mainline. I've had multiple issues with it and after dealing with many different plumbers.. Edward found the problem in less than 10 min! I've paid hundreds of dollars in the past to have plumbers scratch their heads. Edward was very knowledgeable, explained everything while showing me my issues. He shared his recommendations, and concerns. He was polite and very professional. He worked just butt off in the hott sun, making sure he inspected everything. He also called and asked if he could come early.. a huge bonus in my book because this was an emergency situation. I would recommend them, and plan on using them in the future if i ever need a plumber again. God bless you Edward read more

Called 3 places, I believe he is the only company in town with a big enough crew to do large same day repairs. Showed up with a 4 man crew and was in and out. If you want the work done NOW this is the company. I do, however, feel the price was not fair. He wanted $500 for about 1 hours worth of work for 2 guys. I guess that's how it goes when you are in a rush. $250 an hour is more than my attorney charges. I exchanged this review for a discount on service. read more