Cancel

    Open app

    Search

    Rathbone Mansions

    3.4 (83 reviews)
    ModerateHotels

    Rathbone Mansions Photos

    You might also consider

    Recommended Reviews - Rathbone Mansions

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Day R.

    Second time staying here. I absolutely love the location, and the property itself. However..it seems that no one is interested in maintenance of any sort, and it really is a shame because the potential is endless. 2 years ago, the pool area and the artistic murals were fresh and beautiful. This time, the paintings were faded, the pool chairs were all missing sections of plastic slats and the trees and flower pots were all dying..they just needed watering.. this was also a sad display at the hotel s property across the street. Our linens had shredded holes, big ones, ..I don't expect luxury linens at a quirky spot, but 3 dollar Walmart towels should be doable for 160 a night, maybe change the moldy tub stickers and curtain too. BONUS... room 301, top floor...HAUNTED ASF! Both doors ; front and balcony , blew open at the same time ( both were latched) . Came back from dinner second night, ironing board and iron had fallen to the floor and they were inside a closed closet. Last night there, my bestie couldn't sleep because " something" decided to sit in her legs all night.... Also... the staff is wonderful...just need a more motivated owner I guess..300 bucks a month in maintenance would do wonders, and someone to live the plants!

    Miko P.

    The area that this hotel sits is not a good area. My daughter checked in and asked for a parking space and was told there were no spaces available inside the secured gate, so she had to park on the street. Within an hour of getting in the room she hears her alarm going off. They look out the window and see her car window on the ground. They ran downstairs and luckily the guy saw them coming and took off in a black small suv. The steering column was broken and the ignition pulled out and the car was on. The police showed up very quickly and said that they've been looking for this guy as he's been terrorizing the neighborhood and is armed with a shotgun. Being that it was 5pm there were no glass shops open to replace the window and they definitely could not leave the car on the street. So we call the hotel management after hours number to only reach the answering service. They finally got in touch with the hotel management and after speaking with the manager, she mysteriously was able to produce a parking space. My daughter feels like they were discriminated against because they initially asked for a parking space and was told there are none available but a few hours later, there's now a space available. I'm not faulting them for the break in but it could have been prevented if they were provide a parking space initially when asked. This could have prevented the whole situation. Not to mention, the door of the room has so much play and it doesn't feel secure. At this point they are scared to be at this hotel. The shower head is broken and she was bit by something in the room. When they asked for a refund, they were denied. So now they have to spend more money to check into another hotel and they have no car now because it's at the shop so the ignition and window can be fixed. The condition of the room is deplorable. They spent $802.00 to stay there for 5 nights. All they want is their money refunded so they can move on. All of this on their honeymoon.

    Rathbone Pool
    Jay D.

    Not only is this where I had my a-ha moment of clarity that I had to move to New Orleans, in November of 2009 during my umpteenth visit to the city, sitting on my suite's beautiful balcony overlooking the oak trees on Esplanade, this guest house was also my first home in this city. The Rathbone, or "The Bone" as my friends and I lovingly referred to it after my 8 week stay during "Summer of Fun 2010", will always have a very special place in my heart. I will always refer my out-of-town friends who don't want to crash on my air mattress, and also plan to spend every anniversary of being a resident, here. Tip: they do weekly rates in both their "B&B" rooms and their "efficiency" rooms. If you're NOT coming here for special events like Jazz Fest or Mardi Gras, but are planning to spend some time, that's certainly worth looking into. The efficiency rooms are in the Rathbone II across the street, but you have full use of the pool in the back of the main mansion, and trust me, my friends and I took FULL advantage of that with many a pool party. The off-season weekly rate was $275 for the efficiency, quite reasonable, although I didn't have access to laundry and the shower had fairly low water pressure. You get a microwave and fridge, no frills and basic, but I wasn't spending much time in my room - uhm, did I mention the pool?! Dog friendly and Renee, the manager who run this place, truly demonstrates good ol' southern hospitality at its finest. In fact, the first place I rented in Mid-City ended up being a total nightmare, and had to get to out ASAP. My money was tied up in the security deposit and first month rent for that place but I called Renee, explained the desperate situation and lack of available funds - he replied without missing a beat: "Girl, you want your keys back? I'll leave them in the mailbox and you just pay me when you can. You're family now."

    This is the second bed in room 2a in its own little room. It's so cozy and peaceful-- I wished that I was staying longer.
    Elizabeth C.

    I've had two staycations at Rathbone and both stays were perfect. The staff is kind and accommodating, the rooms are clean and uniquely beautiful, and somehow they maintain an ideal temperature at all times! I love this place. I wouldn't want to stay anywhere else in town.

    Luke H.

    STAY HERE WHEN YOU VISIT NEW ORLEANS!!!! Kristen is incredible! the room we stayed in was more than we ever could have hoped for, we had 4 nights of magic. The location can't be beat and the prices are really reasonable. I can not say enough good things about the Mansions! Thanks y'all!!

    Front foyer
    Paul C.

    Quaint little place, we stayed on the first floor, beautiful room, spacious and clean. Ask if the guests above have children before you accept the room, ours had unbelievable noise til about 10pm! The staff is very accommodating and willing to work with us on our reservations. Beautiful breakfast room but due to Covid, you don't get a breakfast, just snacks!

    Kirtherese T.

    I booked through booking and Due to Covid-19 I was forced to cancel my wedding. I was charged the entire price of the booking despite getting a notification stating that Rathbone agreed to waive my fee. We all know that after April 30th this will be extended further yet I'm being penalized.

    Lyle S.

    What can I really say? Classic New Orleans feel. Great service. Great location. The building only has about 6 rooms and the rooms are extremely nice. It's nestled into the neighborhood on esplanade and is a prime location for French quarter exploration. I do recommend the extra parking provided by the hotel as finding parking on the street is next to impossible. Last trip to New Orleans l, we stayed st the Hilton. This place has them best hands down and we will defined be back for future New Orleans trips.

    April 2019 Black Mold in shower
    Pamela S.

    There is no excuse for any of the following items: We have never been been so disappointed in accommodations. From the worse than ratty comforters to the worn out sheets that were covered with lint balls/ pilling and the absolutely gross disgusting black mold shower. House keeping didn't replace used wine glasses nor did the house keeper remove used paper coffee cups. Our replacement towels weren't hung up but just left on the bathroom counter. Other than making the beds there was minimal cleaning done to the room. The door into our unit could easily have been broken into and there was no additional inside bolt or chain lock on the door to secure it when occupied. And the door is badly in need of weather stripping. No staff were note worthy and one acted "put out " that I was unable to open the difficult lock on the driveway gate. Regretfully we paid non-refundable top dollar having booked in advance in November for our April 12th - 14th, 2019 stay for the Jazz festival. Location was too far from the French Quarter I'm flabbergasted that there are positive reviews online for this property...I feel completely misled.

    Loved this place! Can't you tell my friend did too? :)?
    RAUSHANAH M.

    Rathbone Mansions is the epitome of New Orleans historic class and style. When we first arrived, we very impressed with how beautiful the properties were. It's on a quiet street away from the hustle and bustle but near enough for a cheap Uber to get you to the action. The check in process was seamless. There was a little sign out front to explain the process (I think the attendant was away) as there are two homes that make up the property. However she came back just in time. She explained everything really well and was very sweet. We headed across the street and to our suite. And when we opened the door, boy were we in for a treat! It was huge! You could tell they had done some renovations (Flat screen TVs, bathroom, etc) but I loved how they kept the charm of the place. My favorite part was the amazing balcony that overlooked the street. It was also gigantic! And the hammock just made it absolutely perfect. It was definitely used. Checkout was seamless and I appreciated the little breakfast. It felt very much like home. I was very sad to leave this gorgeous quiet bed & breakfast. I don't think I'll stay anywhere else when I come to NOLA. You won't be disappointed!!

    Our room. Cute four poster bed.
    Amber L.

    I'm fairly torn about giving this B&B a 'meh' review since I had such a great trip, but the bottom line is that this place could be awesome and it just isn't. I'll lay out my experience with a list of pros and cons. I stayed for a week. Pros 1. Friendly staff and great service. Breakfast service was good, and we chatted a bit with staff while out on the patio. Check-out was also nice and easy - they even called a cab for me, which I thought was very helpful. 2. Neat, historical building. Very beautiful from the outside. 3. Easy walk to the French Quarter... but far enough away that you don't have to deal with long nights filled with noise and chaos. 4. Flat-screen TV with plenty of channels. It was nice to unwind with Cartoon Network or the Travel Channel after a long day of walking. 5. Gorgeous swimming pool - It had a party light and fountains. We really enjoyed capping our night off with an evening swim and a soak in the hot tub... especially b/c it was such a long, hot day. 6. Nice porch for relaxing and people-watching. 7. Free breakfast! Had staples such as cereal, yogurt, coffee cakes, muffins, toast, fruit, and bagels. Now for the Cons. 1. Not clean. The sheets were clean (if a bit rough), but the floors were... not really up to my standards. There was dirt and grime around the edge of the floors, the window sills were disgusting, and there was mold and grime around the baseboards of the bathroom. Bad enough for a mushroom to be growing out of the baseboard (I'll attach a picture). 2. Floorboards had holes. I'm willing to give a pass for a bit of disrepair and dinginess, since it is a historical building, but this was pretty bad. There was a floorboard that seemed to be partially missing in the bathroom and it was just LOADED with dirt. I was wondering where the mud came from in the bathtub, and then I noticed it was b/c I stepped on the missing floorboard before getting in. 3. The pipes suck. Every time I took a shower, it would be about 3 minutes of hot water, 1 minute of icy cold water, then another minute of boiling hot water before going back to a normal temperature. 4. Bugs, bugs, BUGS. Not really the bugs themselves, but the fact that the room wouldn't allow us to keep them away. The mosquito netting had holes and dead bugs caught up in it. The door didn't fit in the doorway correctly, so there was a rather large space for the bugs to come in (we got several varieties flying around). Also, there was a HUGE cockroach in our room on our second to last night there. Not necessarily the Rathbone's fault (cockroaches in New Orleans are typical), but you'd think that they'd take some precautions against any kind of infestation. 5. The cleaning lady would come in despite my having put the "Please do not Disturb" sign on the knob. One time, it was knocked completely off the knob and was laying in front of our door. While she cleaned, she apparently turned our air conditioner off, despite it having been a hot day. And for some reason, she replaced our towels EVERY day, even though I hung them up per the "Be Green" sign. 6. The self check-in method is unsafe. Honestly, anyone that knows how the self check-in method works could potentially use it to cause some trouble. 7. The light outside of our room. I understand the purpose of the light, but I noticed that we were the only room that didn't have nice, heavy, pull-down curtains or blinds to block it out at night, which made it difficult to get to sleep. To be fair, I didn't bring ANY of these issues to the manager's attention - I got this room for a steal through BookIt.com and I went to New Orleans to enjoy myself... not stress over where I was sleeping for six or seven hours each day. I just wouldn't stay at this B&B in the future without it going through some MAJOR overhaul.

    Great front porch where we had a coffee each morning.
    Meg S.

    Before we booked this B and B we were so worried because of the previous reviews but decided to chance it and we were delightfully surprised! Only reason I didn't give 5 stars is because the bed was very lumpy. But otherwise nice place. Delicious breakfast every morning and wonderful hospitality. The pool was great also! Nice location to just about everything, walking was fine but we did take a taxi a few times and it was only a few dollars.

    Window curtians (tacked on with tacks-no curtain rods)

    See all

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jon S.
    92
    50
    12

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Day R.
    69
    7
    17

    3 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 5
    Thanks 0
    Love this 6
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Luke H.
    344
    2
    6

    8 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kay K.
    58
    21
    2

    7 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amber L.
    46
    99
    14

    15 years ago

    Helpful 8
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Meg S.
    1
    12
    1

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of JoAnna B.
    39
    11
    33

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ira S.
    16
    6
    0

    4 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alisa M.
    358
    32
    7

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel S.
    487
    20
    25

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Steve W.
    528
    23
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joan R.
    20
    212
    24

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Christina D.

    Christina D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Rathbone Mansions Reviews in Other Languages

    Ask the Community - Rathbone Mansions

    Review Highlights - Rathbone Mansions

    A few blocks from Lil Dizzy's for lunch and a quick walk to Frenchman Street to enjoy the evening.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hotels 6,190 times last month within 15 miles of this business.

    Verify this business

    Hotel Le Marais - Cute bar very quiet

    Hotel Le Marais

    (189 reviews)

    $$

    French Quarter

    We stayed here 3 years ago and loved this hotel, unfortunately, upon our return in 2025 it's clear…read morethis hotel is being run down. Paint in the room was chipping, mattress was stained, but overall these were things we could ignore. However, something we couldn't ignore while using the bathroom in the middle of our first night, was that we found we weren't alone. There were 3+ cockroaches hanging out near the tub and a few scurried away before we could kill/photograph them. The next morning we went to the front desk, got our refund and switched hotels. Front desk staff was AWESOME, so kind and quick to help us. However, after we asked to cancel our stay and went back up to the room to get our bags and leave, one of the hotel housekeepers decided to come up to our room and "confront us". She wanted us to show her the cockroaches (that we had killed and flushed) and tried telling us she's never seen a cockroach at Hotel Le Marais before, basically calling us liars. Lol, well, here's some pictures to prove it. Let's ask the audience. Positives: The front desk staff was exceptional. Very helpful, very kind and knowledgeable. It's located close to Bourbon and has a nice courtyard. Negatives: ROACHES IN THE ROOMS, confrontational housekeeper, thin walls.

    Great location if you want to be near all the action. Loved some of the restaurants that were…read morewalkable. I reserved this place because of the amenities and they do a great job advertising with beautiful pictures. Downside is it doesn't look as beautiful as the pictures and the pool area is a lot smaller and not as kept up with the property. More like a birdbath than a pool to dip into. Upside is the staff is very friendly, they have a bar they reopened, the air conditioning works great, and room service comes every morning if you'd like. Overall we enjoyed our stay and would recommend this place.

    Olivier House Hotel - Lots of creepy photos

    Olivier House Hotel

    (209 reviews)

    $$

    French Quarter

    What an amazing place with great customer service! I had selected 2 other places and they both sold…read moreout before I could book them. This hotel came up as an option in my App. Their reviews were outstanding. When I arrived, they were justified!

    Love, love, love this hotel! We always stay in the French Quarter, in historic buildings hotels…read morelike this one. This hotel is made up of five old French Quarter houses. All of the rooms are completely different. This hotel is just what I had hoped--tall ceilings, historic-style furniture, lots of balconies and courtyards with fountains. It is kind of a maze of hallways and staircases. In the parlor they have water, coffee, and espresso, biscotti, cookies, and fruit all day. There is a big fireplace with a gorgeous mantle. There is an elevator--it's tiny. There is a pool in one of the courtyards. One of the best things here? They have three sweet kitties who roam the hotel, although they spend lots of time in the lobby/parlor. We always try to get a two room suite, and this time we got a three room suite. It was perfect. The room we were in was a former slave quarter with two bedrooms. The ceilings were very high--i think the door to my son's room was about 12 feet tall. The bathroom has a rainshower head and the living area has an old heavy wood workspace with a copper sink. There is a fireplace in the living area, as well as one of the bedrooms--the other bedroom had a door to the private balcony. Both bedrooms and the living area have TVs. I asked the gentleman at the desk if this place was haunted and was told "absolutely, especially the 4th floor." Thankfully, we were in the second floor. He told us a few stories, including one that happened recently when two girls came to the desk at 2:00 a.m.. one of the girls was scared and crying. They checked out right then and there even though they were only 2 days into their paid-for 4 day stay. He also told us that when he was working the night shift, a jack in the box in the toy chest under the stairs would make music and pop up at 5:00 a.m. they moved the jack in the box to the attic and he had no idea if it still pops up by itself. He did say that the three cats that live there are there to keep the ghosts in check. We did go up to the fourth floor (the haunted floor) one night. There is a remodel in progress, but I'd be lying if I said I wasn't spooked out up there. What great hospitality!!! The staff here is incredibly nice and helpful and accommodating. Such thoughtful touches, like creating maps of the parade route for the first day of Mardi gras. There is nothing not to love in this great hotel, which we will definitely return to--hopefully to room 210!

    Bourbon Orleans Hotel - Lobby

    Bourbon Orleans Hotel

    (447 reviews)

    $$

    French Quarter

    In the somewhat middle of it all... and that is the way we wanted it. We wanted to be close to…read moreBurbon Street, but not on Burbon Street.....I have to admit, when we pulled up (after a lengthy drive) I was a little worried, but all of that worry went away once we walked into the hotel. The lobby is beautiful, the front desk employees were extremely kind and helpful. We reserved a room with 2 queens and a sofa sleeper - and we had room to spare!! it was a nice room for the 4 of us. and most importantly - CLEAN! We valet parked when we got there and did not get our car until we left

    We booked this hotel based on the Yelp & Google reviews and Reddit recommendations…read more The only PRO of staying here is the location. It is very conveniently located to Bourbon Street. The 2 things I care most about when staying in a hotel is a comfortable night's rest and a good bathroom/shower. The bed in our room was the most uncomfortable mattress I have ever slept on in my entire life. It was so mushy that when you laid your head down, you sunk so far into it that your legs were literally 45 degrees above your head. I ended up sleeping upside down in the bed with my head where your feet go in order to feel even remotely comfortable. The pillows were all extremely flat, when you put your head on one it sank so far your face was about 1/2 inch from the mattress. I had to use 3 pillows stacked on each other. I had a stiff back, neck and joints the entire time we were there. The 2nd issue was hot water. The first morning, we attempted to shower, it only got barely luke warm for me and when my husband showered immediately after he only got ice cold water. We stopped at the front desk that morning on our way out for the day and told the woman at the front desk. She said she hadn't received any other complaints so it must be specific to our room and she would send engineering there to look at it. (we were getting hot water in the sink). Later that evening when we returned to our room, we immediately tested the shower again and it was still ice cold. So we went back to the front desk to check if engineering had come. We spoke to the same woman from the morning who acted like it was the first time we were telling her this and she said the exact same thing. I asked if they were going to come ASAP because we needed to shower soon and we couldn't take ice cold showers. She ignored my question and answered the ringing phone. A manager happened to be at the desk and overheard our conversation. He asked what our room number was and said that because of the old building and the pipes the hot water takes longer to get there. He said this was a KNOWN Issue by the staff, management and the owner. He told us to run the shower for AT LEAST 15 to 20 minutes, simultaneously with the sink and it should get hot. He also offered to move us to a different room but when I asked if he could guarantee if we wouldn't have the same problem in that room he couldn't give me a straight answer. We had already unpacked everything and didn't want to go through that hassle without a guarantee. So we went back to the room and let it run for 20 minutes and it eventually got hot. So for the remaining 3 mornings, we had to set our alarms for 30 minutes earlier so we could get up and run our shower before hand. For nearly $300 a night, we felt that this was ridiculous. Old building or not, if its a problem, then either don't put people in those rooms, or get it fixed somehow. Why should anyone be subjected to an ice old shower or an inconvenience to their time because the owner hasn't done anything about it? We visited the hotel Bar, the Bourbon O'bar 3 times during our stay and each time we received TERRIBLE service. None of the bartenders were friendly to us, in fact they were pretty rude. Each time it took them at least 10 minutes to even take our order (by standing there and looking at us and not saying anything). The bar was not busy or crowded any of these times. They would then start making one of our drinks, put it down and make other people's drinks, leave and go into a back room, play on their cell phone, talk to each other, or carry the glass around while doing other things. My husband ordered an old fashioned and the alcohol was sitting in the jar with the ice for over 5 minutes while the bartender carried it around doing other things, causing it to get watered down. When making a cocktail, it should be completed from start to finish without doing other things in the middle. I ordered the Mardi Drop cocktail on 2 different days. The first time, it was actually very good. The 2nd time from a different bartender it was horrible .He also sprinkled probably a tablespoon of cinnamon on top of it (which the first didn't have) which made it nearly undrinkable. I had to stir it into the martini in order to not get a mouthful of cinnamon with each sip. We didn't eat at the hotel restaurant Roux because of the bad Yelp reviews - we felt we could get a better breakfast elsewhere outside the hotel. Overall, I wouldn't recommend this hotel at all unless you don't care about being comfortable or friendly service.

    The Ritz-Carlton, New Orleans

    The Ritz-Carlton, New Orleans

    (537 reviews)

    $$$

    Central Business District

    Make sure you book Club Level - the club level privileges, added privacy, and perks are well worth…read morethe money. The Davenport Lounge features excellent, easy, accomplished jazz courtesy of Jeremy Davenport and his quartet most (but not all) evenings. The food in the restaurant is excellent (as is the service), and staff throughout the venue and spa are top notch - friendly, courteous, uniformly professional. One of the great things is location - it is a very short walk to the crazy of the French Quarter, but a block away - so you have the safety, privacy, and isolation from the party when you need it, you aren't confronted by it as soon as you walk out the door of the hotel, but you are just a short walk around the corner to everything the Quarter and Bourbon Street have to offer. As an historic building, the architecture and aesthetic is much closer to "elegant old New Orleans" than, say, the Four Seasons (very very modern, almost cold presentation) or, for example, the Royal Sonesta which is smack dab in the middle of the crazy. When we come back to NOLA, it will be to the Ritz Carlton.

    This is the first Ritz Carlton we have been to that we left without ever feeling like wow I love it…read morehere.. and it had nothing to do with the city (cannot wait to return to Nola) and everything to do with the inconsistency in customer service. First, I had notated on our reservation that we were there for my husbands birthday, upon check in we received a quick "happy birthday" after my husband stated we were there for his day. Our room wasn't ready yet, no problem, we returned when it was and while getting the keys we overheard a small group next to us being told they'd get a special surprise for their birthday. The employee who told the group that was the same lady that initially checked us in, she saw we overheard and at that point offered my husband a gift from the little store. That was nice, and that was it for the remainder of our stay. Our executive suite was nice, smelled a bit wet/mildew upon first entering but it either went away or I got used to it. The rooms can definitely use some small updates like refreshing the grout; cleaning the couch; adding the shampoo/conditioner/wash to the shower rather than on the separate bathtubs ledge. After unpacking we went down to Davenport lounge and sat at the bar. Frankie was the bartender and the reason we didn't want to try anything else in the hotel. I ordered a cocktail with vsop, he poured VS in his shaker, when I got his attention and told him he said "it is vsop", I said no it is not.. and instead of double checking the bottle he just returned to one of the back shelves of the liquor bottles, instead of acknowledging or apologizing for the mix up, he just poured the vs down the sink and said "let me see if we have it". He walked to the back room and came back swiftly with the correct liquor and proceeded to make my drink. His behavior in this situation really caught me by surprise because I have never encountered such a negative experience at a Ritz location. I did text my experience to the staff and got a cookie cutter apology, not even making me feel like the situation would be brought to Frankie's attention. On our second evening there we were walking back in through the doors on canal street, there was one attendant on each side of the doors, the gentleman on the right was pleasant and said welcome back, while the female on the other side seemed bothered to be at work and was tapping her fingernails on the door handle as she held it open for us. That was rather unwelcoming and just unprofessional. Anyhow, the location is perfect if you're looking to be very close to all the action of the city and the building itself is very nice. We encountered the friendliest staff in valet, I wish I got the name of the First Gentleman we encountered as he deserves praise for his excellent service and can teach some of his fellow employees a thing or two. I have been in love with the Ritz Carlton for a while now from experiences at other locations but I can say that after this visit I will book my next Nola stay at the Four Seasons (where I felt welcomed and valued when stopping in for a round at their lounge).

    Rathbone Mansions - hotels - Updated September 2026

    Loading...
    Loading...
    Loading...