Had an overall great outcome. Also used yelp to contact the company and response was immediate…read more Great service and experience. Thank you!

They picked up two wheels from my house, and a few weeks later they came back looking PERFECT…read more These wheels are discontinued so it saved me a ton of money to get the curb rash repaired rather than buying a whole new set of wheels and tires to match (there are very few wheels on the market in this specific size). The price was extraordinarily fair, too. Very happy and would - and hopefully will not have to - work with them again. J.Ja

Speed of service. And wheel they straightened seems straight and rebalanced. It was a front wheel…read moreso steering wheel doesn't move like it did at speed. And since my wheel is chrome they were able to not mess with chrome since bend they say was on the inside not outside.

Came to this place unannounced. They got it taken care of in the same day and were on top of it…read morefrom beginning to end. Highly recommend

Gigi helped me out yall come get your wheels and tires great quality greatly recommendread more

RimTyme Custom Wheels and Tires on Ashley Phosphate Road in North Charleston is a great place for…read moreall things rims and tires. They have an impressive selection that has something for everyone. They staff is very knowledgeable and professional and works hard to make sure that you find what you need.

Spoke with Ali on phone, said "come on down". Took me right in. Fast, excellent service at a…read moreamazing price!! Highly recommend! I'll be going back for all my mount and balance. Thx Ali

Ali came to the rescue when I was stranded in Charleston with a bent rim, flat tire and taking care…read moreof my grandkids. He told me to come in right away. It couldn't be fixed but he found an alternate rim and I was back on the road and able to get home and not have to miss work. My grandkids were so impressed with how he helped me that my grandson said "We have to give Super Bowl tickets to Ali". They have not forgotten the experience and neither have I. Ali went above and beyond and I will forever be grateful and he made a wonderful impression on two young kids. Thank you, Ali. I truly appreciate how you helped me that day.

Amazing quick service. Everyone was nice and attentive to what was needed. I will definitely be…read moreback to this location. Glad to have found them in Charleston.

Fixes tires in a timely manner. Takes pride in their work. Owns up to mistakes, makes them right.read more

The best customer experience I have received from any business in years. From the sales, tech, and…read morespecifically management, I will be a lifelong client. Thanks RNR!

Its Monday morning and I walked in and just everybody have a bad attitude.Seriously like it's…read moreMonday no greeting and the guy snatched my keys out my hand.Then I had a guy come take pictures of my car and inside and they never does that .

Great shop quality work and excellent service. These guys know their stuff and their knowledge is…read moretop notch! great business.

I ordered a set of wheels for my wife's Mustang GT that I've always wanted. Turns out they were the…read morewrong offset, my bad. I called and got Blaine on the phone, the owner. Great guy. He was very helpful and walked me through the process of choosing the correct offset and sent me and new set of wheels immediately that arrived the same week along with return shipping labels. I'm not used to getting an owner on the phone when I call and was very happily surprised at how easy going Blaine was. I would highly recommend using this company for ordering rims. You won't be disappointed. Great job Blaine

They took really good care of me and were able to help a lot with the warranty I needed. Shout out…read moreto manager, Les! I bought a used car that was supposed to have had good life left in tires and inspected. But the tread was visible worn. While inspecting tires, they checked brakes, oil, and battery so that I could have whatever else was needed covered and completed. Turns out the battery was significantly low and they let me know the oil was brand new. Seeing that they have to prove these things to the warranty office I have no doubt that this is accurate. Les went above and beyond explaining and sharing his knowledge of vehicles and the auto industry.

Noah and Anthony were so helpful and kind! they were able to fix my tire fast and explained…read moreeverything. thank you!!

These guys - great service and the guys were hilarious- I had to stay a while since traveling thru…read moretown and had an emergency tire flat. They were great on getting things resolved and giving me confidence to work on my car. I definitely recommend Hay for service for tires .

Hay Tire Pros was an amazing car repair shop when it was family owed. It was sold to a large…read moreinvestment corporation, now I've had two terrible experiences with the new ownership and staffing. No one answers the phone, or returns your call. My car needed a brake part that was unavailable nationwide, I asked for the part number and spent time trying to find a solution. I found an amazing parts fabricator, I had to pick up the broken part and Uber it to the fabricator, Uber to pick up the part, and take it to Hay Tire Pros. A month later my car was chiming with brake light and message that the brake fluid was low. I was on my way for an urgent appointment. I called them at 7am, 3 calls, no answer, left an urgent message. They never returned my call. Drove in a panic to an auto parts store, purchased the brake fluid, there was zero brake fluid in the car. I believe they replaced the part I'd had fabricated and did not add brake fluid. Bye Hay Tire Pros from a 9 year customer.

Outstanding Customer Service - Above and Beyond! I can't say…read moreenough great things about the team at Mavis Tires & Brakes in North Charleston! A huge thank you to Jeff, Derrick, Bennett, Nick, and the rest of the incredible team for going above and beyond to help us with a situation that was anything but ordinary. Somehow, a snake had made its way into the tire of our truck and traveled through the vehicle--and it was absolutely determined to stay there! Instead of turning us away or giving up, the team showed incredible patience, professionalism, and persistence. They worked together until they were finally able to safely remove the snake. Even better, the snake wasn't harmed during the process, which speaks volumes about the care and respect they showed throughout the entire experience. This wasn't just excellent automotive service--it was exceptional customer service. Their mission and values truly came to life that day: "Putting customers first, delivering high-quality automotive service, and maintaining value-oriented traditions." Based on our experience, those aren't just words--they're the way this team does business every day. Thank you again to everyone at Mavis Tires & Brakes in North Charleston for your kindness, teamwork, and willingness to help with one of the most unusual situations we've ever encountered. You turned a stressful experience into one we'll never forget. We highly recommend this location to anyone looking for outstanding service from people who genuinely care!

I went to this tire shop and was sold the wrong tires for my vehicle. I brought the issue to their…read moreattention the same day, and I was told that the correct tires would need to be ordered and that I should bring the vehicle back. What followed was extremely frustrating. I made several trips back to the shop to get the correct tires installed. On more than one occasion, I even left my vehicle there, only for them not to get to it. Despite already being a customer who had paid in full, I consistently felt like I was being pushed to the back of the line. After all of the back-and-forth, they finally installed the correct tires--only to call me afterward and tell me there was an additional fee. I paid the fee but explained that I did not feel it was fair, considering the circumstances. I was told I would need to speak with the manager. After initially disagreeing with me, the manager ultimately refunded the additional charge. I appreciate that the manager eventually made things right by refunding the extra fee. However, the entire experience was unnecessarily frustrating and time-consuming. The repeated trips, delays, and lack of consideration for a customer who had already paid and were waiting to have their issue resolved left a very bad impression. Unfortunately, because of this experience, I will not be returning to this tire shop. I hope this feedback is received seriously and will help improve how they handle situations like this and prioritize customers who are already waiting for service.