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    RAW Wheels & Tires

    2.6 (17 reviews)
    Closed 10:30 am - 7:00 pm

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    Services - RAW Wheels & Tires

    Auto wheel and tire repair

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    1 year ago

    Bad Warranty. Cheap wheels. Expensive for what I received. The wheels broken very fast.

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    2.1
    (48 reviews)

    Today was exceptional. They took care of me and kept me in the loop of the entire service, offering…read moreservices but not twisting my arm into having any done. Great management and team working today! My wheels were scratched from the lug nuts area unfortunately, i assume from the sockets used. Shoutout Manager Thomas though!!

    I have an issue with a National chain repair shop. I own a…read more2014 Nissan Frontier SV with 70k miles. It is an exceptional pick up, well maintained and very reliable. 1. On Wednesday, 7/24/2024 at 6:30 pm I noticed issues with the truck while I was driving it. The truck died 3 times while I was slowing down to a stop light. The check engine light did not come on. The truck restarted easily. It had never done this before. I was alarmed and I felt like this was a serious safety issue. 2. On Thursday, 7/25/2024 I contacted a local repair shop that was highly recommended on ND. I drove it to their shop. They inspected it and they recommended that I change the spark plugs and the intake manifold gasket. 3. On Friday, 7/26/2024 I contacted again the local repair shop for more details. I discussed the issues with them again and their recommendation and I decided that they were not equipped/qualified to correct the issue with my truck. I called the dealerships, I called a few local repair shops and I decided to take it to this National chain repair shop. I was interested who can diagnose it properly and correct the issue. 4. On Sunday, 7/28/2024 I had the truck towed to the repair store. 5. On Monday, 7/29/2024 the service manager contacted me and told me that the truck needed a new fuel pump, a new fuel filter, new spark plugs and the fuel injectors needed to be cleaned. 6. On Tuesday, 7/30/2024 the store advisor contacted me and told me that the pick-up was repaired and it was ready. I went to the store, I paid and I started it. The check engine light came on. The technician connected the Snap-on diagnostic tool and told me that the NEW fuel pump was defective and it had to be replaced. 7. On Thursday, 8/1/2024 I drove it during the day and it seemed to be ok. At 4:00pm I pulled out of a parking lot and it died. I restarted it and it was dying every time I approached a stop light and stopped. It was difficult to restart it and the check engine light came on. I managed to drive it to a fuel station and fill it up with premium gasoline. I called the store and I had it towed to the store. The truck is driving the worst it has ever driven in the last 10 years. It is driving a lot worse after the store repaired it than when I took it to the store. 8. On Friday, 8/2/2024 I did not hear from the store advisor. 9. It is Saturday, 8/3/2024, 11:00am, I have not heard from the store advisor. 10. It is Saturday, 8/3/2024, 4:30pm, I have not still heard from the store advisor. I contacted the store at 4:30pm to try to correct a billing overcharge. On Friday 7/28/2024 I was told by the tech advisor (by the way, I was told today that he is no longer with the company) that they charge $99.99 for engine diagnostic, but they remove it if they do the work ( I found that to be a statement that every auto repair shop offers). Today, Saturday, 8/23/2024 I was told by the tech advisor that they never remove the engine diagnostic charge. He also told that they found an issue with the crankshaft position sensor and they are still test drive the truck. I had the truck towed twice and I had to lease a rental car twice. I am very angry, disappointed and mistrusting of the repair shop. I am seeking a solution asap. I am seeking recommendation, ideas and advice to help me correct this problem. I hope others read and learn from my bad experience. Thank you for reading my story. I emailed the leadership review team. I have not received a reply yet.

    RAW Wheels & Tires - tires - Updated July 2026

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