Helped repair the suspension in short order at a competitive charge…read moreVery professional and accommodating

Most honest mechanic I know! Zach has helped me in so many ways and gave me reassurance and proof…read morethat I would always be taken care of in good faith with them. Zach had saved me so much money and always makes my car run in tip top shape when I need it repaired. They offer excellent advice and always guide you to the right path with fixing your Audi! They make my dollars stretch so much further!

Read your response Roel and as I mentioned to you and Jeff I do not daily drive my truck, my trip…read moreto lucky peak and McCall is how it had the 600 miles. Other than the 2 trips it sits in my garage and I told you both this. Second the very small indentation you tried to point out I was aware of as well as a similar one on the driver back quarter panel. Your attempt to somehow point out that I am not aware of something of other blemishes is totally ridiculous and does not prove anything but a sad attempt to deflect. Third, no response regarding something so basic as making sure the customers hood is closed before leaving your shop. Sip, nothing regarding that mistake Roel! As I said in my initial review, very put off by approach and comments and will not recommend them nor will I ever take a vehicle back to them.

Like others, I searched YELP for a repair shop near me with high ratings and ended up choosing…read moreMorales Auto Repair. Jeff was able to get me in same day and the service was great. I appreciate the attention to detail and the very friendly environment. I highly recommend this repair shop and will use them again. Thanks!

Had some car issues. Took it have it looked at. Guys are super friendly and they are honest and…read morekeep you informed through whole process. Prices are reasonable. Sam Glos is an amazing mechanic!! His work is impeccable. Sam is an excellent mechanic and valuable to the company and every customer that needs automotive expertise!!

I have nothing but praises for these guys. Any issue I've had with any of my vehicles they were…read moreprompt and reliable to fix them quickly as well as keep me informed along the way with any repairs. Special shout out to Joe, who's become "my go to guy" for all my problems. Courtesy and friendly service seems to be top priority. Really feels like old Idaho service. Will never go to any other mechanic again. Great job all of you!

High price does not warranty his work very inexperienced crew. Last time I had anything to do…read morewith them I asked for a quote he asked me what did I expect out of this work I said a warranty and a good job he told me he would give me a quote but it would be expensive and he never did the quote

Under new ownership. Customer service is not the same - buyer beware. Upsells on unneeded repairs…read morewith high pressure and very disrespectful.

Wow!! I finally found a mechanic shop that I trust! Joe is the one worked on my Car and he took…read moregreat care of me! Not only that he's a Christian as well! He is someone you can trust with your Car and that's not very common nowadays!

We were on our way thru town with car issues. Dale's got us in and put up with the family taking…read moreover the lobby area. We were fixed and on our way in no time. Very friendly and knowledgeable. Thanks guys. Gage Family

Reliable and honest. Mike and everyone there consistently provide the best customer care and…read moredependable service. They are always friendly and helpful, and keep our car running great. We will always return there for all work on our car! Highly recommended!

Mike took great care of us with my daughter's car. They fast responsive and fair I highly recommend…read moretheir services we will definitely use them for anything that we need in the future!

I always take my two vehicles here. I called on Tuesday for an oil change and filter change…read moreappointment. They got me on right away. I got there and I didn't have to wait. They are always so friendly and so knowledgeable about what they're doing or what I may need on my cars. It's always a pleasure taking my car to these guys . Thank you so much. See you soon. !

Such great service and communication. Thorough report, timely. Would definitely use them again.read more

Long story short: What an amazing group of knowledgeable mechanics!…read more Long story long: We were making our way from Oregon to Wisconsin (moving for work). When we got to Caldwell we started experiencing some issues with our car. We thought something had gotten stuck underneath it or something. By the time we reached southeast Boise, the sound was getting louder and it sounded like popcorn popping inside and outside the car, we knew whatever was wrong could not wait till we make it to Wisconsin. I start calling around for a mechanic and like magic when I spoke to Tim from Western auto service I knew we would be in good hands. Since it was late in the day and we were on a time schedule they told us they could give it a listen/look and see if it was something serious. Tim and Austin came out and took the time to speak to us, listened to our concerns and went out to see the car. They let us both know that it was something to probably look into. We decided to leave our car in their care and in less than 24 hours they fixed her back up. What made this experience special was the care they went into making us feel included. I was getting phone call updates from Tim as they worked on my car. When I went to go pick up my car, Tim brought out the damaged piece of the car and educated us on what they did and how this piece functions in the car. I can't even begin to describe how incredible touch I was that he even did that. He didn't have to do that, but the fact that he wanted to reassure us that they were not there trying to play games or upsell us, says so much to the standards and values this place holds. Listen no one wants to go to a mechanic willingly, we go because there is a problem that we are incapable of fixing (like going to the hospital).I've been to many other mechanics and this one shines above and beyond any other big hot shot place. Mind you my car 2 weeks ago went in for a check at the Jeep dealership prior to us taking this long road trip. Jeep told me the only issue I had was my battery and coolant tank was leaking... which those two items were replaced not even 9 months ago. If it wasn't for Tim, Austin and the whole team at Western auto service we could have ended up seriously injured. Words cannot even compare to the gratitude we have for Western auto service but thank you sincerely from the bottom of my heart. If you are ever in the need for outstanding mechanics look no further.

Jacqueline and Jason were awesome. Had some electrical issues with my ram 2500 and they didn't go…read moreover the limit with the hours and kept it affordable and the communication was perfect. Would highly recommend to anyone needing some work done.