Excellent service Amari helped me . I would come back for service alone . , well I'm back and getting my oil change. read more

Car-X Tire & Auto - Amari was very nice and filled up my tires. Turned my tip down three times. Great service - Tires Near Me - Wheeling, Illinois

This is how businesses lose customers! I took out an appointment for an oil change. The man at reception said I had to leave the car for a few hours!!! Because he had his own line and the cars were already there, and mine was online, so it didn't count. This has never happened before. I've been getting my car serviced at CarX for two years and the wait was always no more than 40 minutes. I'll never go there again. read more

This Car X continues to be the place I trust most with my car. I stopped by with concerns I had a leak in my tires but didn't have much time, and Kevin dropped everything to make sure my tires were healthy and filled them with air so quickly and didn't charge me a cent! They really are the kindest, honest, most trustworthy mechanics around. I couldn't recommend a better place! Thank you for all you do! read more

Do yourself a favor AND MAKE THESE GUYS YOUR ONE AND ONLY CAR SHOP.John the service mangers 10/10 guy hard working honest guys. They work on my Audi also they have always done great job.A Shop that doesnt try and rip you off.Its nice to know there still honest hardworking shops out there.They also treated my mom and girlfriend very well.will be going back here for everything read more

Car-X Tire & Auto - 2500 chevy Silverado - Tires Near Me - Wheeling, Illinois

Nicest, friendliest auto shop I have ever dealt with....Great mechanics, great management...and as we all know...the third most important relationship we have is a trustworthy auto mechanic...especially when you have teenage kids...don't be afraid to ask for a creative way to save some money...love these guys Kevin Mc read more

this is the best repair shop around. they actually know what they are doing and fix car first time

I've always had solid experiences at this Car-X. Great management, Dave is the best! Recently got my battery changed, and it was efficient and reasonably priced. They have a loyal customer. read more

Car-X Tire & Auto - Professional and efficient service. Dave, the Manager is the best! - Tires Near Me - Wheeling, Illinois

Okay dont come here for service in your engine. We brought our car to get checked and they told us it was the head gasket and that it was going to cost 3-4k dollars. Our mechanic checked the car and it turns out it was just the radiator. I got it fixed under $300. I knew something wasnt right when they said it was leaking both oil and coolant. Those are 2 separate places in the engine to leak. Liers who just want to rob your money. read more

Who really likes bringing their car in for service? its usually an inconvenience But honestly - CarX is my place for brakes - since I purchased brakes from them years ago. As long as I bring them back within the mileage/time requirements - my brake service is completely free. So I'm kind of stuck on CarX - they do well on brakes. Definitely call ahead even if you made the online reservation - as I think they may be short-staffed - could take longer than expected to get the vehicle back. read more

I highly recommend this shop and the hard-working new manager Nelson Rodriguez!! He always comes through at competitive prices and in a timely manner! When something goes wrong with my car it is reassuring to know that I can trust that this Carx can be trusted and will EXPERTLY get the job done!! Bonnie Arkin read more

Everything I asked for was priced right. Everyone I met there was friendly, especially Jose and Nelson. They got the job done and they got it done right! I was almost late to pick up my car because they were closing and Nelson left a note on the door saying he would come in the next day to give me my care (New Years Eve). I am very pleased with the service I was given. read more

went in for rear breaks. they charged $52 for shop supplies! What? Rags? Tools? Do you pay a carpenter for the use of necessary equipment to do a job like a hammer or nails to do a job at your house? A total scam. And they get away with it! read more

I had a great experience! This was my first time here and got a great deal on new tires. Dave was really nice and helpful! I would recommend this car-X to people. read more

Loved my experience at Car X as always! Just Tires tried over-charging me for new brakes and I called Car X and talked to Jose Campos who helped me out right away. He gave me a ballpark quote over the phone and when I pulled into the lot he came right outside to grab my car and get started on it. He thoroughly inspected the car with his team and talked me through the various issues with it. He let me know what was necessary and added coupons to the overall cost. He saved me 500$ and was done fixing it within 30 mins! The entire squad of guys were awesome and I will definitely be returning in the future. read more

I went to Car X with a lot of issues going on with my car. They diagnosed everything and gave me a reasonable price. Within the next week my car started telling me the engine was overheating, often. I took the car back and turns out the part was faulty. They replaced it for free without an issue or paying for labor. Thanks Car X! I will be back! read more

Never mind, wouldn't go there again. Been there 2 more times, every time they say that the repair is impossible and I need a new tire. Fixed it both times at the store 2 miles away from them. read more

We have been customers of CarX for at least 13 years. Since management has changed it has gone downhill. Their customer service is awful. We bought tires 2 years ago and the tires we bought were 75k tires. After 22k we were told we need new tires AND that the warranty doesn't cover it. Absolutely ridiculous and highway robbery. Take your business elsewhere. read more

They broke my brand new car. They broken the bolt and send me to Lexus fix it read more

Car-X Tire & Auto - Tires Near Me - Wheeling, Illinois

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Had a wonderful experience at this location! Customer service was amazing!! Shout out to Vlad, Manny & Yousef for their amazing dedication to help out a customer! I would highly recommend this place! read more

Great set of people here. I can see the gentleman running the show making sure everyone is taken care of. Super nice. Extremely good pricing. Definitely willing to work with you to get you back on the road, safe! read more

Will never take any vehicle I own to this place ever again and I will never recommend this shop to anyone! I brought my car in a month ago, asking them to check EVERYTHING! My check engine light was on and there was a funny creaking and groaning noise coming from the front drivers side. I asked them SEVERAL times to please check it over. I also mentioned the alignment was off and if they could please fix that. The manager assured me everything looked fine, that I just needed new breaks and rotors. The alignment would be fixed while they were replacing the breaks and rotors. He also said they took care of the check engine light issue. Great! Get the work done, dropped a bunch of money, pick up my car, alignment is NOT done and the next day my check engine light comes back on. I needed to go to the air emissions place to get my car tested so I could get new plates...well that didn't happen with the light coming back on! I got pulled over that night for my plates!!! So thanks for that! Flash forward a few weeks later, and I have my kids in the car, it's a whopping 8 degrees out and as I turn the corner (slowly because it'ssnowing and slick out), my front driver side end hits the ground! That noise I was telling them about, the one I asked them over and over to look at...that part finally snapped and left my kids and I stranded in freezing weather!! This is not something that happens over night! I don't know what these "professionals" are doing but it's not thier job!! read more

Car-X Tire & Auto - The part that broke after I turned the corner! This is the same area I was hearing the noises from and asked them to look over. - Tires Near Me - Wheeling, Illinois

HONESTY trumps all. I ended up here because I woke up one day and my car was dead. Would not start. After finally pushing it out of the garage and getting a jump, I drove it right over here to get it checked out, assuming without question I'd need a new battery. I left with my Dad to get some lunch, and came back to get my car. Upon my return, the guy (i WISH i remembered his name, and I think he was the Manager) pulled my car up and proceeded to tell me that I must've just left a light on, or the door open overnight, and that now that the car's been running for a while it'll be fine!!! I don't need ANY repairs!! I was floored. I am a single woman (and a single parent on top of that!), and taking my car to any car shop is terrifying to me - because it always ends up costing a gazilion dollars. So to have him be HONEST with me, and not try to steal my money just absolutely made my day. I really appreciated his being straight-up. And in knowing that this place is honest, they've earned my trust. They'll be the first place I come moving forward. Absolute KUDOS to you, sir. Hopefully I can find out your name and provide an update here. Absolutely recommended. read more

I should have known better than to go to a 'chain' car repair joint but it came recommend. After the transmission fluid was changed it died in about a thousand miles. I was told by a general motors mechanic that my particular car must use fluid specifically for my car which typically places like this use a generic 'one size fits all' fluid. In fairness I can't say what type of fluid was installed and maybe the whole thing is a strange coincidence but that trans costs $3700 to be replaced and it was a low mileage car. read more

Fast service! Pleasant employees. Reliable work. Very pleased. Will definitely return and continue to recommend them

I went there to check my tires and I'm completely satisfied with the service. They found a nail in one of tires. The people were honest and the price was fair. Next time if something like this happens I will definitely go there. read more

I came here a little over a week ago to get new brakes and rotors, so the mechanic told me I need to get calipers and do a brake flush which I told him ok. I don't know much about cars and he told me the calipers would be the most expensive part of the fix. In the end just for my 2 back brakes, rotors, 2 calipers and brake fluid flush they charged me $975... I went and told me brother who knows about cars how much I had paid and he told me they ripped me off then I called a few other friends that are mechanics and one who distributes car parts to shops and they all agreed I was overcharged by at least $400. I'm never going back and their are many others who told me they overcharge. Good luck stealing from your customers. read more

had 2 mufflers installed and a oil change done they stripped the bolt on my oil pan now I have to get it pumped out from the top. also when the new mufflers where installed they didn't weld any new connections to hold it in place. the used the old rusted peices. to connect didnt last past one winter. the mufflers rattle at idle and at weird intervals while driving. read more

JON was awesome! He did an amazing job helping me with a problem I had with my car. He was very friendly and was kind enough to give me some advice and suggestions! Thanks again Jon for everything! I highly recommend this place to everyone having any car issues! Ask for Jon! He's got you! read more

Excellent customer service ! Very warm and welcoming and let's you know everything about the situation before they let you go ! Great work in a timely fashion and was very pleased ! Highly recommend Car X in Wheeling IL for all your needs ! Thanks to the whole team at Car X Sincerely Mark :-) read more

John was very respectful, courteous, and quick. Answered all my questions and knows alot about cars. Whether it's a simple fuse to replacing a part John is knowledgeable. Highly recommend you come the CarX auto in Wheeling IL. read more

My car's check engine light was on and the car was coming to a stall, I have no idea what struck my mind and I took it to these guys. They changed one part...did some service...charged me 400 bucks...I drove the car home...same problem...came back to them next morning...they kept the car for the whole day...did something and said car is good now...I picked up the car and same problem again...like this it went for 2 weeks. Then they managed to find the issue and changed another part...charged me 300 bucks again...I drove back...check engine light came back....I drove it back to them....and they kept digging for 2 more weeks....the issue still persists...I am so frustrated now. I spent 700 bucks for no improvement in my car...keep the pain of dropping the car every morning and being without a car for days. These guys do not have the expertise, except oil change and tire rotations, these guys cant figure out anything, they read a manual and perform trial and error on the vehicles. Absolutely not recommended engine problems or check engine light or failed emissions. read more

Highly recommended! I've been going to this Car-X location for years and I can't praise them enough. Prompt service, fair prices and- above all- honesty. On more than one occasion, they have helped me out by going the extra mile; a pleasant (and most welcome) surprise in this day and age. You can't ask for more! read more

DO NOT BUY THEIR OIL CHANGE PACKAGE!!! No card was given to me and they will just keep your money when you go back in to try to have one done without it. I have EVERY piece of paperwork on my car and was given NO CARD read more

This Car-X location has been wonderful. I was having my car serviced at a different Car-x but when they switched management that location went downhill. The Wheeling location was able to fix everything the other location did wrong. They fit us into their schedule at the last minute and went above and beyond to get the parts needed to fix my car, even staying after close to make sure i would have my car back. Update: this location turned out to be as bad as the carpentersville location. Took my car in to fix what they didn't fix the 1st time and left with my sensors not working. Wanted to charge me an additional $300 to fix the sensors they broke. CAR-X- never again!!!!!!!!!!!!! read more

Jon did a great job with my bmw, really knows his stuff, they serviced my car perfectly and in a timely manner.

I got an oil change from them and a tire rotation and then got a quote for some repairs. They were professional but then my wheel was tilted to the right as I was driving straight, and if I wanted to straighten it out, then I would swerve to the left.. I called and complained and the owner was professional on the phone but did not give me the answer I was looking for, basically said he could switch the tires back and that was it. They charged me double of the repairs, so i found a new place and I paid so much less!!! I won't be ever going back to them. They messed up my car...and did not admit to it. Don't go here, they take advantage of you! read more

Want to give a quick shout-out to Kevin and the staff at Car-X. Our daughters car was acting up last week. She brought it in and Kevin diagnosed the problem quickly. Understanding the time constraints she was under, he and his team worked diligently to get the repairs done timely. Over the years we have had multiple repairs ( 12 year old car with over 100K miles) done involving a number of different issues and Car-X has always done a incredible job fixing each problem professionally and at what I feel is a reasonable and competitive price. We have not been disappointed and would recommend this shop for your repairs should they arise. read more

Kevin and team always take good care of me when I come in for my maintenance services - always quick and easy appointing, arrival, and completion. Thanks for making a painful task tolerable ha! read more

I was hoping to give zero stars, but that's not an option. This place is full of crap, they told me that I needed an oxygen sensor and it was going to cost me close to $400 unless the warranty company was going to pay for it then they would have charged the warranty company less. What's with that, why charge me more? Anyway the problem they said that existed did not exist a clamp just needed to be tightened. So these guys thought they could take advantage of me, which I was ready to have them do the work until I found out otherwise. I will be reporting them to my warranty company. They are total BS.... read more

5 stars doesn't do these guys, nay, professionals justice. I came in with a flat tire, and I drive a sports car. This winter hasn't been the most friendly with record lows and piles upon piles of snow. I came in and was immediately greeted by Rich Balwin, the manager, with a smile and firm handshake. I could immediately tell he wanted to help. Upon further inspection, I found out I needed a total of 3 tires replaced, and the rear brakes replaced as well. Rich and I started talking asking about my car (it has a rotary engine) and how it's been handling. I told him the heater hadn't been working and other issues. Rich said let us take a look at it and see what we can find. His sincerity calmed my nerves. He told me the story of him riding his motorcycles in years past, and the way he told the story made me not think of him as a mechanic. It was something I never had in mechanics prior to today. We began looking at tires and he was extremely knowledgeable and gave his recommendation. I know there is a stigma with mechanics, but these professionals were different. I was informed the tires would need to be shipped in, but it would be a few hours before they arrived, but immediately afterwards, Rich offered me a ride to either work or my condo so I could pass the time. Flabbergasted, I accepted. I had never been offered this kind of service from any dealership (I am 1 in a family of 6 with 7 cars 5 of which are luxury). Rich just let me know that he was going to accommodate the other customers prior to taking me. While Rich was hitting on all cylinders with the other customers, I went to the garage to grab something. I believe it was Mike Doman who was working on my car, saw me come up and assisted. He could tell I was a little flustered and made a small joke. He made me laugh a little bit which only made me feel better after the bad luck I was experiencing prior to entering the shop. Fast forward to Rich driving me home, I felt so impressed and astonished that I called the shop to let them know I had ordered pizzas for them. Rich said I didn't have to do that, but I was so grateful for their service. I got a ride back in to the shop. Again, Rich greeted me and said my car was all set. They had fixed a bunch of issues with some kind of magic. The dealerships couldn't fix some of these issues. I was impressed, no, beyond impressed. Having worked in customer service before, these professionals treated me as if they came up with the entire concept of "customer service" itself. The car runs amazingly now (just shy of 100k miles and with a rotary engine). The cost was less than other places for similar repairs. I have already begun to spread word of these guys to family and friends. The professionals here have a passion for their work, and it is easy to tell. I wish them all the best luck in 2014 and beyond. I think I found my new shop! read more