Fast, friendly service, very helpful and communicative! Appreciate working with him. Would…read moredefinitely hire again!

Needed a simple jump start for a dead battery. Called and requested service. "I know right where…read moreyou are. I can be there is 15 minutes." The price was acceptable. Gave them the address and after 30 minutes texted very specific directions. After 2-3 phone calls back and forth and a few texts, after trying to wave down the driver before he turned the wrong way in our condominium complex, I get a call saying "...we're not coming...he can't find the place...I have another customer to help...". I was looking right at his truck driving around the complex, waving and waving to get his attention! He gave up and left before calling me to say he wasn't coming. So much for professionalism. So much for courtesy. So much for follow through. What a business model!

I have needed a tow for my mother's car several times over the past 18 months and arranged it via…read moremy AAA membership. Each time JD's has been the designated tow company and each time they have been 100% on all tasks; being in direct contact with ETA & arriving on or within that designated window, pleasant, friendly, clean, and very efficient staff! I highly recommend ‼‼‼

We scheduled a time to pick up they came and got my low car on their tow truck. They were nice and…read moremade sure they let me know the process of how they would get it done.

My friends and I locked ourselves out of our rental car while on vacation here in Hillsboro and…read moreErik came to the rescue! He was super fast with his arrival, as well as getting our rental car unlocked. He was very friendly and I highly recommend him to anyone who doesn't want to pay an arm and a leg for a lockout service!!

I had a flat tire and my insurance uses Erik's service which was great. It was raining and he came…read morevery quickly to help me out the donut on my car. He knew all about my make and model and how to put the spare on, and had me going in 15 minutes. Quick, professional and friendly. I'd call him again!

I recently got stranded in the middle of a parking lot having my front tire come off the control…read morearm. I called HT told them my situation and they dispatched a driver. The website they use to track the driver is accurate and they were prompt to dispatch. The first driver dint feel confident enough with his rig to get my vehicle safely towed which many may seem as a hindrance but it's a plus. I'd rather someone be honest than risk damaging my car more. They quickly dispatched a second driver with a flatbed. The second driver which I believe was named Jim (I'm horrible with names could have been Tim) showed up about 40 mins later which was what they stated. He was very knowledgeable and had the tools which made the job safer and easier to load my car. All in all he managed to safely get my car loaded on in what seemed to be no time at all and get it inside my garage.

Called - got a polite answer, showed up as promised, loaded and delivered my sister's car. I'm all…read morethe way in SoCal area (Ventura), so I had to trust HT. Well, they came through like champs. Thanks!!

NEVER, NEVER, NEVER USE THIS COMPANY. If your roadside…read moreassistance company sends this tow company - call them back and tell them you refuse to work with them due to their HORRIFIC business practices. The technician did $4000!!! worth of damage to my vehicle just putting on a spare tire. I kid you not. And their lack or accountability, and downright rudeness was appalling. I will be contacting the BBB. They should NOT be in business.

Honestly if I could give 0 stars I would. This was not a great experience at all. We need a tow…read morebecause I hit something on the hwy and found most of our oil on the parking lot ground. We're on the 4th floor parking garage. At St Vincent's. The driver could not understand what garage we were in. Even with explaining the East Pavilion. Giving the cross streets in front of the parking garage. I had even given my exact coordinates to my insurance company! Once he finally found us. We find out he can get our van out. They were going to dispatch two more drivers. Thankfully a friend and her husband were there to rescue me. So we pushed it down. It was late enough at this point that the driver said we'll take it to our lot and deliver it tomorrow. Ok fine. Well it took 3 days for them to finally deliver it where we wanted it. Despite us having the ok from our insurance to tell them. Finally got it today. Find out they had driven my van around!!!! Luckily the repair shop questioned them leaving it in the street! They said it's ok it's able to run. The desk guy called them out on it. Thought they would understand a car not having oil is a bad thing!!!

Tony was great to work with! Showed up when he said he would, kept in contact throughout the day…read moreleading up to the tow, and got my slammed Lexus on the bed with no issues at all! If I ever need a tow again, I know who to call. Thanks, again, man!

Fantastic service tonight. Anthony gave me an arrival time and let me know when he was 15 mins out…read more He was very diligent with our mustang and the rates were very good. I have found my towing guy :) highly recommend.

Excellent service- quick to answer all my questions, the team showed up on time and very friendly…read more Highly recommend thank you!

From the owner: Stuck on the road? Don’t wait call or message us ASAP…read more We offer fast, reliable towing with an average ETA of just 35 minutes. No guessing, no sitting around for hours we get to you quick and get you back moving. Roadside trouble? We got you covered.

We had a last minute need for a tow. Our car died and was 35 miles away. Thru Yelp! I received…read moreA message back really fast! ( the other 2 that Yelp! recommended Never got back to us.) It was close to 11pm when I was looking and the tow was for 1pm the next day.... he said no problem! He was there when he was supposed to be and beat my husband home by a few minutes getting home! The charge was what I'd been quoted and thus was a totally no stress service! We absolutely would recommend Alibaba Towing!

From the owner: Car acting dumb? We’ll tow it, gas it, jump it, and promise not to post it (probably).read more

I took my family out to dinner last night and Guardian towed our car from a private parking lot…read morelast night and demanded $520 cash to get our car back, and added that there would be additional fees if this wasn't settled that night. The car had been towed 1.1 miles to their lot. The national average for a tow is $105. This is a predatory business and we will report this to Oregon DOJ / AG on Monday. I will also make sure to leave reviews for all of the businesses who choose to subject their neighbors and customers to this abusive business. Please note this business also goes by the name "Professional Towing Company" (really).

They are amazingly good at towing your car way to charge you a arm and leg at 3 in the morning to…read moreget your car back. Scam doing patrols around to make more money. In the state shutdown no less

Luis and the other technician were so kind and professional. They kept me updated all along the…read moreway. If I should need towing in the future I would definitely go with Easy Towing!

No show. Gave the guy all of our information. He said he'd be there in an hour or so, however, he…read moreflaked without contact. Didn't answer when we called to ask about timinig. Good thing it wasn't an emergency!