Sid, Mata, and team went out their ways to address visual home inspection findings by immediately…read moreaddressing the issue. In addition, removed bird's nest under the PV panels. You can't beat this team they do an excellent job!

I signed a contract with Sid and PV Tech in August 2025 for a new PV system and also specifically…read moreincluding repairs to my existing PV system. It is now June 2026 - 10 months later! - and the new system is in but my existing PV system has still not been repaired. I find myself constantly contacting them to come back and finish the repairs, but on multiple occasions a date is set and then nobody shows up. This just happened again last week. I feel quite frustrated. The technicians that I have dealt with have been great, but I am very tired of spending my time trying to get the front office to finish this repair request. While I picked them because they are based in Manoa and I wanted to support a local business, I cannot recommend them. Half of my panels are still not working and thus I am losing more money every month this goes on. Beware if they make promises to fix your existing system in order to get you to hire them.

We had a great experience working with Julian and the Solartech team here on Oahu. From the start…read moreJulian didn't come across as a typical sales rep at all -- he felt more like a knowledgeable industry expert who offered thoughtful, objective opinions about different technologies and brands. Before meeting him, I spoke with two other solar companies. One rep came on extremely strong and the meeting felt very sales-driven and impersonal, which made it hard to trust the information being presented. The other rep seemed to still be in training and had to run nearly every question through a senior colleague. Working with Julian was a relief. He's clearly experienced and communicates in a smart, casual, and very approachable way. We also had a great experience with Jelly and Brandi from the Solartech administrative team--they were easy to work with and helped keep everything moving smoothly. Solartech's digital quote platform made comparing options and selecting our plan simple and easy to understand. We ultimately decided against Tesla batteries after learning about potential overheating issues, which can be a concern in a place as hot as Hawaii. We went with Enphase we're happy with our choice. The installation team was excellent as well. Nainoa, the lead electrician on our project, is a total pro--easy to talk to, great at problem-solving, and he helped us quickly figure out a battery placement challenge. He completed the electrical work in just a few hours. During the panel installation, the crew accidentally drilled through part of our roof which caused a small leak, but they responded immediately and repaired it right away. Everything was patched up and looks good as new. We really appreciated how quickly they addressed the situation. Post-purchase support has been just as strong. I had some questions about how our system was pulling power from the grid, and Julian took the time to explain everything. It turned out to be more of a settings preference than an issue. He followed up with helpful explainer videos and even called a week later to make sure everything made sense. Overall, we're very happy with the experience and appreciate the professionalism, transparency, and support from the whole Solartech team.

Update: Confirmed; they no longer support the products they sold just 5 years ago. Not a warranty…read morework issue--they lost their certification to do the work, or let it lapse. Junk product from a junk company. Original: SolarTech Hawaii does not support the equipment they install. Do not recommend; as other reviews have mentioned the poor support after sale is unacceptable.

From start to finish the service was professional and timely. The installers were courteous and…read morehard working. Dan in sales was always quick to address all questions and provide documentation needed to claim the tax credits. Site inspectors were also diligent and courteous while doing their work. I highly recommend this company. There is a big difference between them and other solar companies I have worked with.

My experience with Island Pacific Energy has been exceptional and they deserve 5 out of 5 stars for…read moretheir ability to communicate well, provide a quality Tesla battery product and installation, and consistently keep me informed of the multiple steps and actions that were part of this install. Rory has been a solid salesperson looking out for us and making sure we were on schedule. Their office always called to confirm install dates, changes and also double checked via email. Finally, Jordan Bush as the crew chief was very good in doing the initial inspection and letting me know the next steps that would be involved. Their crew was prompt and let me know when they would be at our home to start. Always good to have confidence in the company for such a big investment. Jordan did the final hookup and left us with a great feeling we had installed something valuable. I recommend Island Pacific Energy to all who are looking for a solid local company that stands apart from the others that don't return calls, don't communicate well, don't follow up and make promises that aren't fulfilled.

This is the second time we have gone to Hi Power Solar for our solar needs. Called Cindy and she…read moregave us excellent service. This time we wanted to add a battery to our PV. She came over to look at our system after researching what we had installed. (Hi Power Solar did not install our PV.) After confirming what she thought, she went over our options. The team did a great job and we are thrilled with our new battery system. Thank you, HI Power Solar!!

I chose this company based on their previous reviews, their family owned small-business model, and…read moretheir personable communication. When I first contacted them, they were very responsive, came out to our house multiple times to check it out, and even offered very reasonable and competitive pricing. Installation had a few hiccups because our house is old, weird, and probably very hard to work with, but we're very happy with our system. All the kinks that the team had to work through were fixed/solved in a very timely and quality manner. The only problem we had was getting updates between signing our agreement and installation. Understandably we waited pretty long to hear anything about installation due to the overload all solar companies were experiencing due to the federal tax credit being cut next year. Our drawings were back logged, not because of HI Power, but because of the approvals they were waiting for. But I had to reach out to multiple people at multiple times before someone could explain this to me. This really stressed us out for a bit that no one was getting back to us, but once they explained all the issues they were facing, everything worked out perfectly. I would still like to recommend this company compared to other bigger companies based off of my parent's and grandparent's experiences.

Hoa Solar answered my email for an appointment very fast for a Solar water Tuneup. Mario called 30…read moremins before his arrival. Mario knew exactly what was wrong when I told him we didn't get hot water on cloudy days. He climbed up the ladder to look at the solar panels & took pics of what was wrong, He fixed the cause of the problem temporarily but had to come back to fix the pump and mini solar panel. Mario flushed the heater and put in a New anode rod as part of the Tuneup. He gave me the HECO discount and deducted from the bill. Hoa did an Excellent job. 5 Stars .

Want to help them as they are local to Kailua and small business but other than an email asking for…read morea review, have not heard from them since initial contact. Simple job of one optimizer replacement and perhaps using them as go to solar repairs. Not hearing from them is not a good sign. Respond to Nicole, no record of phone call, text, Yelp response etc. as to you not being able to help. There was NO visit so should not be a charge anyway. Oh my!

They were super knowledgeable and helpful. Their job was so quickly done with detailed work. At the…read moreend of the each work day, they cleaned and organized the area and the yard that they were working on below the roof so nicely so we didn't feel like we were living at the construction site at all!! The cost are very fair and affordable compared to other businesses. I loved their suggestions at each steps and future plans. They gave us awesome information to keep the cost down and keep their work last longer. I recommend highly if you consider a roof replacement and repair!!! Super nice people who work so hard so quickly !!!

What a monopoly you have! I called in to schedule someone to…read moretroubleshoot my pv system. Before anything else can be done, I have to pay for your monitoring system, Envoy,for $1300-$1400! This is the monitoring system YOU installed and it died within the first year. Alternate Energy could not repair it and it hasn't been working since. Why is the consumer responsible for a tool YOU use?! Why can't you connect to my system with a laptop to troubleshoot why my panels are not generating any power? Unfortunately, I choose the wrong company!

The person that answered the phone suggested simple maintenance thing (2 minute) to do that might…read morefix the issue. And it worked.

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

A plumber company tried to help us with our toilet and noticed that there was was still water…read morerunning after turning off the main valve. He asked, do you have a solar? And we told him about the trickling water from the gutter (thinking it rained). Contacted the number from their business card (tapped on the water heater) the next morning to make an appointment. Judy from C & J Solar Solutions answered the phone and told her the situation. She said "we will try to fit you in our schedule today." I thought it be the end of the day; however, I got a call from Judy within 30 minutes or less. She said "they will be there in 5 minutes!" I was at work and my sister was on her way home with traffic to battle with. They took care of things professionally through obstacles to get to the water heater and our dog at the back yard. Woke up the next morning and found the blackish corner sidewalk that the water was running through was cleaned. Thank you for your expedited service!!

After the storm, I thought my solar water heater wasn't working when I flipped the electric switch…read moreon. I had warm water, but it wasn't hot. I can usually hear the heater come on but not this time. Called the company on Monday, and was told that someone would be by the same day. That's when I got educated on how the manual switch worked. Turns out that it was working, that the reason why I didn't hear the heater was because the water was already at the set temperature. Kudos to C&J for their timely response.