1. RCS Plumbing

    1. RCS Plumbing

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    San Tan Valley, AZ

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    Water heater installation

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    Wes & Carl working in a super tight crawl space just to get to this old water heater drained before installing the new one.
    Paul S.

    Thursday afternoon our water heater decided to go live upstate on a nice farm where it could romp and play with other water heaters. I googled Water Heater replacement and got ads for Lowes and Home Depot so I went on Yelp. Called my property manager and they said they work with a couple different companies and I chose RCS based on their reputation and the fact they answered instead of an automated system. They said they should be at my place at 5pm on a Friday night and they were here at 5pm. So things were off to a great start. Wes was polite introduced himself and got right to the job, the water heater was in a small closet in the guest room upstairs. So if you're trying to imagine what this space was (you can see the photos I added but it was kind of like were Harry Potter slept, in his terrible Aunt & Uncles place. Wes helped me clean out the closet, which he didn't need to do but he did it anyways. Then Carl showed up and those two got to work so fast I was blown away. They said they'd take two hours and they got done with 15 minutes to spare. Our problem was a broken line and they grabbed a torch and got that old water heater detached and replaced it with a brand new Ruud water heater. In my photos you can see the difficulties they had to conquer to get that job done. Spiral staircases, The Harry Potter Closet and the Arizona summer heat. They were both very nice and now we got hot water again! Couldn't be happier we had RCS to save the day on a Friday night. They told me the specialize in sewer issues but they don't mind doing the smaller jobs like water heater installs. They said they can do it all. Thanks again Wes & Carl and I hope whoever reads this review. Gets these two guys showing up at their door, because they're efficient, friendly and super careful considering they had to go up and down a spiral staircase with a water heater.

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    10 years ago

    Techs are courteous, professional and knowledgeable...Annual preventive maintenance is unmatched .

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    Review Highlights - RCS Plumbing

    Wes was polite introduced himself and got right to the job, the water heater was in a small closet in the guest room upstairs.

    Mentioned in 2 reviews

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    Knockout Plumbing

    Knockout Plumbing

    (70 reviews)

    If you're looking for a plumbing service, stop right here! This company is truly amazing…read more My water heater started leaking, and I didn't realize it until my fiancée noticed. By that point, we had no hot water. As a new homeowner who recently moved to Arizona, I immediately started worrying about the cost of repairs. After reading online reviews, I decided to give this company a call, and I'm so glad I did. They provided a free consultation, and Kaylan, the technician, was thorough and professional. He carefully assessed the significant water damage, explained everything clearly, and provided a fair and reasonable quote. He also recommended a restoration company because of the extent of the damage--and they deserve a five-star review as well! Francisco who did the installation was amazing as well. I chose to move forward with the repair that same day, and the entire process was seamless. They handled everything, including contacting the manufacturer regarding my water heater warranty and coordinating with the restoration company. Both services were completed promptly and professionally. I highly recommend this company. Their customer service was impeccable, and they made a stressful situation much easier to manage. Look no further--you won't be disappointed!

    Was not getting any hot water in home for a couple days and after a few really cold showers,…read moredecided to let the pros come help me out. Knockout was VERY RESPONSIVE and had a tech out early the next day. Very professional, quickly diagnosed leaking heat exchangers from the cheap builder installed tankless hot water heater. Of course out of warranty, so we discussed the most cost effective and quality options and I decided to have the unit replaced with a more efficient, modern unit with a full 15-year warranty. My tech went to their warehouse and picked up the unit, and within an hour was back and at work pulling down the old unit and installing the new one, complete with all new copper piping. All done after a couple hours and I was so impressed, had him service my under counter water filtration system in kitchen. He cleaned everything up and we walked the home together making sure everything was working. YES!!!! HOT WATER EVERYWHERE!!! And while I don't like having to spend $$$$$ on home repairs, I feel like I got gold treatment in terms of quality, responsiveness and warranty. Super satisfied. You owe yourself to check out Knockout Plumbing for any of your plumbing needs. They've got a spot in my phone book now!!!

    Good Times Plumbing & Restoration - Your Top Plumbing & Restoration company in AZ!

    Good Times Plumbing & Restoration

    (90 reviews)

    "Good Time" is the perfect name for this company because working with them was truly a breath of…read morefresh air. My husband and I recently bought our first home, and while trying to complete some minor upgrades, we discovered mold. We immediately panicked, assuming the absolute worst. After reading their excellent reviews, I decided to give them a call--and I am so glad I did. Everyone who came out to our house was incredible, friendly, and deeply professional. They made an incredibly stressful situation completely painless, and they treated our home as if it were their own. One important tip for future customers: This company focuses strictly on remediation, meaning they do not handle the reconstruction or repairs (like replacing drywall) once the mold is gone. This wasn't an issue for me--I simply called around and found a local contractor to patch things up afterward--but it's important to go in with the right expectations and always ask questions! The team members we worked with deserve individual recognition: Brandan came out first to rule out any active plumbing leaks. Once he confirmed the mold wasn't plumbing-related, he kindly offered to inspect the rest of our new home's plumbing. He caught a few minor issues, explained his recommendations clearly, and provided no-pressure quotes. We are so relieved to finally have a trustworthy plumber on speed dial! He then immediately looped in their mold specialist, Ruben. Ruben arrived the very same day to assess the mold and provide a fair quote. He was incredibly sympathetic to our situation and reassured us that he would remove as little material as possible while keeping the home safe and thorough. We immediately knew we were in good hands. A few days later, Ruben and Ivan completed the work. They were punctual, efficient, and surprisingly quiet. Not only did they finish on time, but they also managed to save an entire wall and our builder shelves. Because they saved the wall, Ruben actually adjusted our final invoice down to reflect the lower material removal--a massive financial relief for first-time homebuyers. Ruben took extensive photos, walked me through the containment zone to explain their findings, and even returned the next day to walk my husband through the exact same breakdown so we were both fully informed. The final report they provided was incredibly thorough, detailing every single step with photographic evidence. My husband can be very picky about contracted work, and even he was completely impressed and had zero critiques. We were so incredibly stressed, and the calm presence and expertise this team brought into our home was invaluable. After a separate, highly disappointing experience with a different local plumbing company just days prior, "Good Time" completely restored our faith in local businesses. I cannot recommend them highly enough!

    The tech was very courteous and arrived rather quickly, however, I must say the price $$ of the…read moreservice was extremely high

    Phillips Plumbing Solutions

    Phillips Plumbing Solutions

    (68 reviews)

    Had a great experience with Dustin at Phillips Plumbing. I had purchased my own softener and RO…read moresystem online and was getting some crazy high 'corporate' quotes from other places. Dustin was a breath of fresh air, he was professional, fairly priced, and clearly knows his stuff. He did a custom copper bypass manifold and added a soft water bibb in the garage which is a huge plus. He even took the time to educate me on the settings and maintenance. If you're looking for a pro in Mesa who actually cares about the quality of the install, Dustin is your guy. 5 stars.

    Noticed our much corroded vacuum breaker for irrigation was leaking and reached out Phillips via…read moreYelp on a Friday afternoon. In a little over an hour I had a response that provided a quote to fix the leaking part and rebuild the hose bibb that was attached (also corroded). They provided a clear description and pricing details so we could make an informed decision. Once accepting the bid, they were able to get us on the schedule for Monday, which exceeded our expectations. The plumber gave us a heads-up when on the way with an ETA, and showed up on time, within the provided time slot that we were given on Friday. Once the work was completed, they walked my husband through what was done and they even painted it to make it look cohesive and finished, which I very much appreciate it considering it's on a visible side of our home. Thanks Phillips for being prompt, communicative, and doing quality work. Will hire again for any future plumbing needs that may pop up!

    Thomas Home Services - $49 drain cleaning special

    Thomas Home Services

    (24 reviews)

    We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

    Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

    RCS Plumbing - hvac - Updated September 2026

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