The staff at woburn Toyota is very professional especially the salesman That sold me my toyota se…read morevery professional describing to me all the details regariding the vehicle and regarding the Toyota financial company I give Woburn Toyota and employs a thumbs up

We had a great experience here with Mo! I went in to see a 2019 Mazda CX-5 Sport that they had just…read moregotten in. I was looking to upgrade after having my 2013 Subaru Impreza for several years. Mo was very professional, gave me a fair price for my Subaru trade in, and we negotiated a great price for the Mazda. The whole process was very easy and I drove away in my new Mazda very happy!! Thanks Mo!

Damien at Enterprise Car Sales is phenomenal…read more My fiancé and I had spent the day driving around to different dealerships testing a number of used cars, and were both just re-remembering how painful the car buying process is: you always feel like you're getting ripped off, or that the people you're talking to aren't 100% trustworthy/on your side, that they're there to persuade you to buy something more expensive, the whole thing. And then we made it to Enterprise, and Damien was the complete opposite. He remembered important details from our initial call (like our price range, my "dream" car, the fact that I was a fitness instructor haha all of it). He had those cars literally already ready to go for us. He wasn't pushy *at all,* which made us want to work with him. And then above all, he was just SUCH a nice guy. So genuine, so helpful, and a lot of fun to work with. We ended up coming away with a car we LOVE (2019 Nissan Rogue with 34k miles!) at a good deal with good financing. Only one things I'd say could make the experience better (neither of which has anything to do with Damien, who is amazing, but is just a heads up): The technology to get a quote on financing and walk through details for the car is just... painfully slow. Plan to budget well over an hour to get through it (we hit this snag both when getting a quote, and then again when actually coming back to buy the car) Otherwise, highly recommend Enterprise, but specifically recommend working with Damien!

I try to live with my mistake that I got for over 20,000.00 at Enterprise Car Sales in Woburn MA…read more It just over a year since I bought this Vehicle. Everytime it snows the Trunk and back seat is filled with snow. I have to pay $500.00. per month for this vehicle. I am very hurt because I took it back to the company within 7 days and they would not take it back. I am not sure of the Rep's name I think it's Abdul and the Manager Drew refuses to take the car back. It failed the Emission stay away from them as far as you can. It is Winter now and everytime it snows I am very upset.

Daughter came in for first 5000 mile oil change today. First 3 oil changes are free during the…read morefirst 24 months of ownership. She was charged for the service. Very disappointed as my last review of Kelly Nissan was 5 stars.

Can you imagine just a simple tire change only front left one tire. 4 hours 20 mins they kept me…read morewait for it I just read 100 comments, some ones 10 years ago written. They are almost 1 star and bad comments from 100 comments, what's is changed? NOTHING. TODAY WAS THE LAST DAY OF VISITING NISSAN DEALERSHIP AND SERVICE. Believe me I will never and never again buy a Nissan because of this bad experience. I have blood pressure problem, I almost fainted and died while waiting. Just OMG. "I'm not going to waste my time giving you suggestions; after reading decades' worth of negative reviews, I can see that you'll never change. Therefore, I'm going to change Nissan. Today was really awful and I really do not want to remember it anymore.

I worked with Erwin, the sales consultant, who did an excellent job setting clear expectations and…read morehelping me get the exact car I wanted. He was professional from start to finish, and I truly appreciated his diligence throughout the process. I also worked with Tyler, the Delivery Coordinator, who was outstanding. He delivered my car and walked me through all the settings with a calm, reassuring approach. I really valued the time he took to make sure I was completely satisfied. I would highly recommend requesting both Erwin and Tyler if you're in the market for a new car.

Update to my previous review, May 2026: Just visited an auto repair shop that a friend of mine has…read moretrusted for many years. They let me know that the catalytic converter installed by Rte 128 Honda does not have a HEAT SHIELD, which can MELT the surrounding parts. There is also a MISSING BOLT. Honestly, Rte 128 Honda service is not only a rip-off, and not only did they not stand by their work and refund this loyal customer when they may have misdiagnosed the problem which cost me a LOT OF MONEY, but the work they did was SUB-STANDARD and I now have to pay to have it fixed. I hope I can at least save someone else from having a bad experience like I have!

Over all, my technician and service were phenomenal, if I could give that five stars I would. Shout…read moreout to Michael who was an amazing help throughout the process. I came in for an oil change and a few additional things were recommended in regard to service, over all my experience with him was great! The concern for me is the service desk staff. I chose to sit and wait for my car to be done, I really wish I had not done this. Usually it's a wonderful experience, it's quiet and staff is always friendly and respectful. While waiting for my car to be done I sat in a customer lounge while three employees loudly discussed dating preferences and history. In addition to this they were discussing other customers, I know this because one was the customer in front of me. It isn't the most comfortable experience to be alone and over hear employees discussing how they are into short blonde girls, this just made me feel uncomfortable and unsafe. Like I said, if I could give the service and Michael 5 stars I would! If it was a nicer day I would have waited outside after their conversation had started.

5/27/2026 - The only reason there is a 1 star, was to post this review…read more On May 22, 2026, I brought my vehicle to your dealership for a battery replacement only. The staff performed or reported additional inspections and alleged mechanical issues without my authorization or consent. Specifically, I was informed that my left rear rotor and brake pad required urgent replacement due to an alleged safety concern. I rejected this recommendation because my vehicle had already passed a Massachusetts safety inspection on May 16, 2026, at a licensed inspection facility in North Chelmsford, Massachusetts. Prior to my vehicle entering your repair shop, I had not experienced any brake-related problems, noises, or safety concerns whatsoever. Based on the condition of my vehicle afterward and the circumstances surrounding the visit, I have serious concerns that components may have been altered or swapped in an attempt to create the appearance of dangerous wear in order to pressure me into unnecessary repairs. I specifically believe the left rear rotor and brake pad were manipulated or replaced to falsely suggest that immediate brake service was required. Additionally, after reviewing my invoice, I discovered multiple inaccuracies and overcharges, including: Failure to refund the battery core charge; Incorrect license plate information; Incorrect vehicle description listed on the paperwork. On May 23, 2026, I was forced to return to the dealership to correct these issues and request the refund owed to me. The same service advisor who handled my original visit was resistant and dismissive regarding the refund request. During that same visit, I also informed the staff that my vehicle failed to start twice after the battery replacement performed the previous day. Instead of addressing the issue professionally, I was told I would need to pay an additional $149 diagnostic fee. Given the way I had already been treated, I declined further service. I then requested to speak with a service manager and was told I would receive a return call. After waiting approximately 45 minutes without any response, I called back again and left another message. Eventually, another service advisor informed me that the service managers were out of the office until Tuesday, May 26, 2026. He later called back and stated there was "nothing further" the dealership could do for me. The most alarming incident occurred on May 26, 2026, at approximately 6:00 PM while I was driving home. My rear brakes suddenly failed, causing a loud screeching halt and creating an extremely dangerous situation that nearly resulted in an accident involving myself and other motorists. After the incident, I exited my vehicle to inspect for damage and immediately noticed that the rear rotor appeared severely worn down and significantly smaller in size compared to the other three rotors on the vehicle. My vehicle is now parked because I no longer feel safe operating it. Today, May 27, 2026, I spoke with a Service Manager E. Batcheldr to explain these concerns. Unfortunately, I found her response to be antagonistic, dismissive, and unprofessional. I requested management contact information because I intend to formally pursue this matter further if necessary. This situation is extremely serious. I could have been seriously injured, and innocent bystanders could have been harmed as a result of what I believe to be dangerous, negligent and deceptive conduct of their service department.

They worked with me through the whole process. Financing was easy. I test drove it today and took…read moreit home. Awsome dealer

Would honestly give zero stars if that was possible. Maybe they should hire people who actually…read moreknow the laws on driving, how to safely operate a vehicle, and people who treat others with respect not use profanity towards them. Especially the man in the dark blue shirt who was operating the dark tan Mercedes SUV who didn't feel the need to stop when pulling out of the parking lot, almost hit my car, and yelled out the window at me "lady what the fuck are you doing". Highly unprofessional and very disrespectful and disgusting behavior of any employee to speak to anyone like that. Maybe you can inform him the rules of the road state that when you are traveling on the main road, as I was, that person has the right of way, and the person trying to pull out of the parking lot onto the main road is legally required to STOP and wait until it is safe to pull out.

The staff are friendly and very helpful, I was in and out of the shop in under an hour with 4 new…read moretires, balancing and mounting. When I go into town fair tire there is no waiting to talk to someone, one of the staff always is willing to assist you.

Very bad place. They left the bolt in my tire and said the issue was fixed. AVOID GOING HERE…read moreUNDER ANY CIRCUMSTANCES. Look at the picture. That's all you need to know.

Worked with Steve. Purchased a new Colorado…read more Had tried to buy at another dealership but found the sales staff not very helpful. Terrific experience with Steve. Patient while I looked and test drove. Helpful and very good at explaining all of the things a new car can do. Other folks at Lannan have been good to work with. Am highly recommending this dealership. And Steve.

Do not buy the used car warranty, complete waste of money. I spent 3700,00 for the Platinum…read morewarranty only to be denied my claim for a front axle and differential claim. I only had the vehicle for 8 months with a three-year warranty. Unbelievable

Wasn't able to get a leather interior in my new truck because of "supply chain issues"…read moreDealer offered to install heated leather seats but very limited options. Charlie at Mp helped me pick out an entire custom interior for the same price the dealer wanted for a lesser interior. Heated leather seats, not seat covers. Hi quality leather in hundreds of colors, textures and options. Their craftsmanship and attention to detail is spectacular. It came out beautiful and looks like it rolled off the factory floor as a special addition. They do all kinds of stuff, Sun roofs, remote starters, tonneau covers, parking sensors even seats with cooling plus a lot more.. I strongly recommend you check them out for your custom automotive needs...

M&P have worked on my last three cars and I am buying a new one this year and plan to bring it to…read morethem. The last car they worked on is my 2009 Camry that they did major work to in 2008. Power sunroof, two tone leather seats, alarm with remote start , heated seats,leather wheel wrap. All work has held up to the test of time they made it easy and I am 100% satisfied and will bring my 2013 Wrangler Unlimited to them. I am a car nut with very high standards having restored my 1966 Corvette and 1972 Chevelle SS 454 myself. The work they did on my Mercedes SUV 7 years ago was great also. Captain Mike Boston Belle Charters Inc.