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    Route 128 Honda

    2.7 (101 reviews)
    Closed 11:00 am - 5:00 pm
    Updated 2 months ago

    Services - Route 128 Honda

    Auto engine repair

    Auto exhaust repair

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    Me and my new wheels!
    Colleen B.

    I knew I wanted a new car but didn't expect to leave with one on Saturday! Jasli took me out on a test drive. The car had 4 miles on it when we headed out and when we returned, it had 18! Ha Needless to say, I fell madly in love with the HRV and had to have it. I went from a Jeep Cherokee to a Honda HRV. Something I wish I'd done sooner! It is such a smooth tight ride. The price was so right and couldn't have asked for better trade $ I had an excellent experience with Jasli. She was very knowledgeable, fun and in no way pushy. The rest of the staff at Honda was also incredibly pleasant to work with. Definitely visit them

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    1 year ago

    Fransisco was so helpful with our son's first car buying experience. Will definitely be back!

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    1 year ago

    Fast honest service. got oil change, cabin filter, and wipers in under an hour. Fantastic.

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    Thank you for the 5-star review, Erik!

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    Review Highlights - Route 128 Honda

    thank you Not sure what happened to my wheel lock but Jason had one of his team members come out with a set so AAA could change my flat!

    Mentioned in 6 reviews

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    Subaru of Wakefield - Beacon hill MA

    Subaru of Wakefield

    (269 reviews)

    Over all, my technician and service were phenomenal, if I could give that five stars I would. Shout…read moreout to Michael who was an amazing help throughout the process. I came in for an oil change and a few additional things were recommended in regard to service, over all my experience with him was great! The concern for me is the service desk staff. I chose to sit and wait for my car to be done, I really wish I had not done this. Usually it's a wonderful experience, it's quiet and staff is always friendly and respectful. While waiting for my car to be done I sat in a customer lounge while three employees loudly discussed dating preferences and history. In addition to this they were discussing other customers, I know this because one was the customer in front of me. It isn't the most comfortable experience to be alone and over hear employees discussing how they are into short blonde girls, this just made me feel uncomfortable and unsafe. Like I said, if I could give the service and Michael 5 stars I would! If it was a nicer day I would have waited outside after their conversation had started.

    5/27/2026 - The only reason there is a 1 star, was to post this review…read more On May 22, 2026, I brought my vehicle to your dealership for a battery replacement only. The staff performed or reported additional inspections and alleged mechanical issues without my authorization or consent. Specifically, I was informed that my left rear rotor and brake pad required urgent replacement due to an alleged safety concern. I rejected this recommendation because my vehicle had already passed a Massachusetts safety inspection on May 16, 2026, at a licensed inspection facility in North Chelmsford, Massachusetts. Prior to my vehicle entering your repair shop, I had not experienced any brake-related problems, noises, or safety concerns whatsoever. Based on the condition of my vehicle afterward and the circumstances surrounding the visit, I have serious concerns that components may have been altered or swapped in an attempt to create the appearance of dangerous wear in order to pressure me into unnecessary repairs. I specifically believe the left rear rotor and brake pad were manipulated or replaced to falsely suggest that immediate brake service was required. Additionally, after reviewing my invoice, I discovered multiple inaccuracies and overcharges, including: Failure to refund the battery core charge; Incorrect license plate information; Incorrect vehicle description listed on the paperwork. On May 23, 2026, I was forced to return to the dealership to correct these issues and request the refund owed to me. The same service advisor who handled my original visit was resistant and dismissive regarding the refund request. During that same visit, I also informed the staff that my vehicle failed to start twice after the battery replacement performed the previous day. Instead of addressing the issue professionally, I was told I would need to pay an additional $149 diagnostic fee. Given the way I had already been treated, I declined further service. I then requested to speak with a service manager and was told I would receive a return call. After waiting approximately 45 minutes without any response, I called back again and left another message. Eventually, another service advisor informed me that the service managers were out of the office until Tuesday, May 26, 2026. He later called back and stated there was "nothing further" the dealership could do for me. The most alarming incident occurred on May 26, 2026, at approximately 6:00 PM while I was driving home. My rear brakes suddenly failed, causing a loud screeching halt and creating an extremely dangerous situation that nearly resulted in an accident involving myself and other motorists. After the incident, I exited my vehicle to inspect for damage and immediately noticed that the rear rotor appeared severely worn down and significantly smaller in size compared to the other three rotors on the vehicle. My vehicle is now parked because I no longer feel safe operating it. Today, May 27, 2026, I spoke with a Service Manager E. Batcheldr to explain these concerns. Unfortunately, I found her response to be antagonistic, dismissive, and unprofessional. I requested management contact information because I intend to formally pursue this matter further if necessary. This situation is extremely serious. I could have been seriously injured, and innocent bystanders could have been harmed as a result of what I believe to be dangerous, negligent and deceptive conduct of their service department.

    Wakefield Auto Gallery - 2022 Honda HRV

    Wakefield Auto Gallery

    (38 reviews)

    Alex was so kind and helpful when I was looking for a new car. It was only my second time car…read moreshopping and he made the process so easy and comfortable. After my mechanic told me it was time to give up my 2008 Honda accord, Alex helped me drive off in a new to me 2022 Honda HRV and I absolutely love it! What really made me feel reassured was that they allowed me to bring the car to my own mechanic to check out before I bought it. I 100% recommend Wakefield Auto Gallery!

    I purchased a Luxury SUV from this business online. I put full faith in their honesty and…read moreprofessionalism with my financing and purchase and even assisting with my out of state titling back and forth with no disappointment. The vehicle listing was accurate and met my expectations upon arrival to Wakefield. I flew in from Alaska to pick up this vehicle and drive it back up the Alcan, a very strenuous and treacherous drive for any vehicle. My SUV performed flawlessly even Better than what I had expected. Alex who now I would like to call a friend along with the Wakefield staff, had my best interests as his top priority. They went out of their way to have my vehicle safety inspected, cleaned, and a new oil change to ensure it was prepared for the arduous journey across the North American continent. Alex and the others at Wakefield are real people and they will treat you as you treat them, in my case with respect and care for each others business and well being. I have never had a used auto sales team take care of me the way Wakefield Auto Gallery did, Incredible. You get back what you put in, if you don't want to put in the extra dollar, you're going to be less fortunate and not satisfied. What a great deal, value, and experience overall. Thanks so much!

    Route 128 Honda - car_dealers - Updated May 2026

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