Home helpers has been my go to for my mom's needs. The caregivers are kind and patient and try to engage her in activities. They have been consistent, a special shout-out to Janice for going over and beyond to cheer mom up. They are always very responsive and respectful and listen to your needs. They have been able to find subs whenever needed. I highly recommend this agency if you are looking for someone to take care of your aged parent. Ranjitha is amazing and will try to work with you till you are happy. read more

This is our second go-round with Home Helpers services for a parent in Santa Clara County. We couldn't be happier with both the quality of care givers and the administrative staff. Our Dad is in hospice. Home Helpers is attentive to our Dad's needs and our requests for monitoring, and quick to address concerns. These aren't babysitters. They take our Dad to activities, engage him with puzzles in his suite, and ensure he is nourished and hydrated. The company is very easy to communicate with and answers my texts almost immediately. We do have instances where a substitute person has to come in because the regular person is unavailable. The company has always found a replacement except for once in the past 5 months. Home Helpers was first vetted by our Dad's retirement facility, and was among several companies we could select help. I see many Home Helper care givers around the facility so I know we are not the only satisfied clients. The services are not inexpensive but the level of care for our Dad and comfort to our family is well worth the price. read more

I work for home helpers and believe me when I say they are an amazing employer. They not only care about the clients but their employees as well. I'd recommend anyone needing a-little to a lot of help to home helpers. I've worked with other caregiving companies and even desk jobs and none of them compare to the professionalism that home helpers provide. read more

I'm a former employee for this agency 2plus years,management and leadership of the agency is accessible,transparent and supportive.They are great with flexibility. I would 100% recommend this to potential employees read more

Home helpers is a wonderful resource for those who need help at home after an injury or surgery, or just companionship. The ladies that were sent to me are great and have tended to my needs without ant problems. I recommend them to everyone needing home help. read more

We hired home helpers to care for my husband on weekends. We received 3 calls within the first month on Saturday mornings advising us our caretaker was unable to come that day, and asking if we wanted a replacement. Absurd! of course we needed a replacement, and why they don't seamlessly deal with their own staffing issues internally is beyond me. Only at that point on Saturday morning do they attempt to look for a last minute replacement, and of course they fail. This has been beyond inconvenient and disappointing to put it mildly. I cannot recommend this company as a result, far too unreliable. read more

Home Helpers was a huge help when my mom was recovering after surgery. They were able to support us with helpers for all of the shifts that we requested, and all of the helpers they provided over the three weeks were excellent! I highly recommend them. read more

Kethan Shah the owner of Home Helpers is a wonderful man to work for. He goes out of his way for the clients and is as thoughtfull about his employees. I like the way he deals directly and personally with his clients and workers. He has provided medical coverage and a 401k, I am very thankfull for these benefits and the pay is good. The office staff is great to work with and I always get solutions to work related issues. My client is bedridden and didn't have a large enough TV for her to watch and the agency took it on themselves to provide a TV and a cable connection. This is just one of many extras the agency has provided to make a living tough conditions easier and to perhaps bring a smile to our clients. Whether you are seeking an agency for yourself or a loved one in need or if you are considering employment in the homecare agency industry, I highly recommend this place. read more

Home Helpers was a really big help when it came to caring for my grandfather. Finding a reliable caregiver is always difficult, even more so after COVID. After trying several private caregivers, we found it immensely helpful to have a consultation with Ketan, run through my grandfather's needs and our expectations from a caregiver. Home Helpers did their level best to find a suitable caregiver, and provided us with some quality caregivers in the interim while they worked to find us the best fit. Really grateful to their team for helping us do that. read more

We called Home Helpers on a Sunday and the owner, Ketan Shah, called us back immediately. He answered all our questions and set up an appointment for the next day, which was Memorial Day. We were impressed with his quick and professional response and presentation. We were provided professional caregivers that went beyond providing for all my mother's needs. It was a comfort working with Ketan and Home Helpers in a time of need! My mother passed away August 24, 2021 and not only did they give us their condolences but they have also planted a tree in her name. We would also like to thank Raquel and Ma, who were absolutely exceptional caregivers! read more

Home Helpers Home Care has been excellent in providing care givers for my mom, my step dad and one of my clients. All three have had very different needs and Ketan and his staff have been very thorough and thoughtful to vet their caregivers to find the right match for each. And if a caregiver isn't a good match for the personalities, they are super responsive to finding someone else, even if it means "trying out" several people. It's always a sensitive situation where the one needing support may not think they do, as is the case with my step father that has Alzheimer's, but Home Helpers has always come through, not only in having an appropriate match but responding even in emergencies where we needed someone within hours! I can't recommend them enough! read more

Terrible attitude in dealing with service issues. Never have replacements. Always difficult and frustrating to communicate.

We have used HomeHelpers for my mother for almost a year and were extremely happy with the service. They are very flexible and quick to accommodate even in uncertain times. The office staff is kind and always on call. A particular "THANK YOU" out to Katherine who does all of the training and staffing. I would highly recommend their services to anyone seeking care for a family member. read more

I use Home Helper's transportation service to and from medical procedures. For me personally I don't like to bother friends or family so this works out great. They are very friendly and reliable and I highly recommend them! read more

We've been very happy with the office's professionalism and with Th e help they have sent out. It's pricey, but you get what you pay for. If you care about your elderly over ones, and you want them to have the best hired help, than this is the place for you! Our in-home care person is warm and friendly and tolerates my loved one' tirades from her suffering from dementia. She's wonderful and patient!! We can't thank her enough!!! read more

Home Helpers provided much needed, compassionate help for my Mom in taking care of my Dad during his last months. Some helpers were more suitable than others. Be sure to express exactly your needs so they don't send just anyone, and don't assume that all helpers are skilled in all areas. This was a very difficult time for our family and Home Helpers came through, sometimes on very short notice. read more

I would like to give a shout out to Chris and his team! They provide high quality service and professional caregiving that you won't be disappointed. Chris and his team has helped our family in so many ways that we can't thank them enough! It's very hard to find people that you can trust to take care of your loved ones. I am truly blessed to know Chris and his team. Thank you guys!!! read more

I moved my mom from Oregon back to California to live with me so that I may be able to care and provide for her. My mom's physical condition changed drastically over the years. Her mobility was slow and she had a hard time getting around the house. Needless to say, my job demanded more of my time and I was not able to give the quality care my mom deserves. I found Chris through the website and having to personally speak to him gave me confidence that my mom will be in good hands. He was very responsive, sincere in his words, patient, and ensured me his team will provide the best care for her. Chris and his team truly stand behind their words and they did not disappoint! Very satisfied and grateful for their service. read more

One of the best decisions I made regarding my aunt's care was to call Home Helpers of Santa Clara Valley. Special shout out to my aunt's caregiver, Diana, who is exceptionally patient and kind. My aunt looks forward to seeing her and enjoys Diana's company during every visit. The administrative staff is super helpful, friendly, and prompt about contacting me. Highly recommend this agency to anyone looking for compassionate, professional care for their loved one. read more

Home helpers really saved me when I was at my lowest point trying to provide care for my elderly father who had a difficult time ambulating after a fall . In the early hours of the morning after the second sleepless night , I found home helpers on line . Ketan, the founder of the company PERDONALLY spoke to me and LISTENED . His gentle voice , calming . Within 2 hours, I had someone at my door ready to be kind, compassionate, and helpful. The helper Inez was patient , gentle, caring and strong . She helped my dad ambulate and groom himself . Inez cared a lot about my dads hygiene details and always had a smile on her face . In this day and age, I feel like finding home helpers has been nothing short of a miracle . As a physician , I know what compassion looks like . I know what quality is. Home helpers embodies these qualities . Thank you from the bottom of my heart for treating my loved one as you would yours . Marjan Los Gatos read more

Home Helpers & its owner, Ketan, and their caregivers did an outstanding job supporting my father and me. Ketan has become a friend through it all as have the caregivers he provided. The caregivers were always on time, provided helpful ideas for my father's care. Dad developed a strong bond with his caregivers. Ketan was able to increase hours of support from the V.A. for my father at his own initiation. I highly recommend Home Helpers. read more

Amazing services provided by this company! They serve with so much love, time and gives their 110%. They are really quick to respond, caregivers are great and kind and loving. We are lucky to have them serve our parents. read more

Amazing customer service, and hands on attention. My dad was well cared for by caring and reliable staff members and the owner Ketan was compassionate and went above and beyond. read more

Ketan, the owner of Home Helpers, demonstrated a very deep understanding of the challenges & requirements faced by an aging parent. He is extremely patient and thoughtful in his approach towards identifying the appropriate resource for the situation at hand. We were very pleased with the caretaker resource that he was able to provide for our aging parent. read more

Between my father's passing and the loneliness my mother was left with, we went through a number of caregiver agencies. They were all very similar in their practice, caregivers, personal attention and cost. But then Home Helpers stood out from the others in very dramatic contrast. From my very first contact with Ketan, he has been there to support us without fail and always with genuine concern for my mother's well being. I have waited a few months to leave a review, wondering if perhaps the honeymoon would end and the personal attention We were getting from Ketan and his staff would wane like the other agencies. Happy to say, it has not. In the first week, my mother had an overnight stay in the hospital and was very worried about how she would get home and who would be there for her. I contacted Ketan and he assured me he would have someone pick her up, take her home and stay with her as long as she needed. Well that person ended up being Ketan and true to his word he stayed with her and asked to play cards with her. Since the beginning he has gone out of his was to accommodate the shifting and sometimes challenging needs of my mom, even through the difficult Christmas holiday. I honestly cannot say enough good things about Ketan. read more

Home helpers has been providing their caregivers for my elderly mother for about 6 months. They are the best home care agency I have dealt with. The owner listens well to what we want and works hard to accommodate our needs. They are the least expensive agency we have found, by a significant amount. Because of the low hourly rate, the caregivers are often not very experienced. This is OK for our situation because my Mom doesn't need a high level of physical care. read more