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    Real Water Gold Coast, LLC

    2.1 (11 reviews)
    Open 7:00 am - 7:00 pm

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    6 years ago

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    9 years ago

    Horrible customer service and lack of water delivery..Be very careful..Good water of you get it ontime

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    9 years ago

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    10 years ago

    No one ever answers the damn phones or returns calls. Worthless! Don't know how they keep the lights on.

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    Culligan of Ventura

    Culligan of Ventura

    1.8
    (181 reviews)

    Tim, the manager, went above and beyond to get me set up with a new water softener tank. He was…read moreresponsive, knowledgeable, and genuinely kind -- not the rushed, "let me upsell you" kind of service. He actually cared about solving the problem. Chris handled the installation and was exceptional. On time. Professional. Clean. Efficient. He treated my home with respect and made sure everything was working perfectly before he left. No shortcuts, no mess, no stress. It's rare to find a company where both management and installation are equally strong. Culligan of Ventura delivers professionalism with integrity -- and that matters. Highly recommend. Two thumbs up! And if I had more, thumbs, they would be up too.

    This company bought our Hall's Water contract, and then failed to regularly service our water…read moresoftener. The unit was old and a plumber told us it was no longer working. We called and eventually got Culligan to send someone out to service the unit, but we were told it was too old to fix. We paid for a service we weren't receiving while we made a decision on what steps to take to replace it. When I called to cancel the service (somehow a 30 minute call), they said they had to schedule to pick up their old broken unit first. I scheduled it and canceled the service, or so I thought. Then I got a bill for another month of service. I called to dispute the charges and THEN they told me if you don't give 30 days cancelation notice, they still bill you. This was NEVER mentioned in the earlier calls, and I never actually signed up with them--they took over a contract from another business that was set up before I even bought my house. I explained the situation and they wouldn't back down on the charges. They also charge a $3 fee for mailing you a paper bill (which I never chose to receive) and then they charge you a processing fee to pay with a credit card on their website regardless. Every single time I had to talk to the people at Culligan of Ventura, they were very rude, inflexible, and just acted like they were annoyed I had to audacity to call them (and I was nice on the phone). I got them to begrudgingly refund the $10 late fee, since I didn't know that I would be billed again. I hated to give them the last payment, but it isn't worth it to argue more. DO NOT give this place your business. Terrible experience all around. I would give them zero stars if that was an option.

    Pro Water Solutions

    Pro Water Solutions

    5.0
    (115 reviews)

    So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

    I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

    Real Water Gold Coast, LLC - waterdelivery - Updated August 2026

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