I really want to thank Total Restoration, especially Sean and Jeff the "Dream Team" for their…read moreexceptional work! They kept in communication with me the whole time keeping me up-to-date on the status of the restoration. Their crew was very professional, they had great consideration for my animals and the attention to detail in their work was top notch. You can't even tell that my whole ceiling had collapsed from rain damage. The dream team and crew went above and beyond in many ways for me, when they were done, they did an excellent job of clean up. I can't emphasize enough how happy I am with all of the work that they did! I would recommend this company to anyone and everyone that needs restoration work done!

From day one of Blake and Chris walking onto our property, we felt genuinely taken care of. After…read morethe devastation from the Mountain Fire, we were overwhelmed with stress, heartache, and uncertainty about what the rebuilding process would look like. Total Restoration didn't just take on a project -- they helped restore our peace of mind. Blake handled the financial and insurance side of everything with absolute professionalism and ease. I'm very hands-on and like detailed explanations, and he always took the time to walk me through every step. He worked seamlessly with our insurance company and kept everything moving smoothly, which lifted such a huge weight off our shoulders. And Jeff -- we truly cannot thank him enough. As our project manager, he guided us through this year-and-a-half journey with patience, integrity, and care. He explained everything thoroughly, brought in only the best crews, and paid attention to every detail of our home as if it were his own. His standards are exceptional, and it shows in the final result. What started as one of the hardest seasons for our family ended with a home restored beautifully and a team we are forever grateful for. If you are looking for a company that operates with excellence, compassion, and integrity, Total Restoration is it. We cannot recommend them enough.

I recently had work done with this company and they just billed me almost double of what the…read moreestimate was but was never informed that there was going to be an increase in price. Additionally they are required by California to be licensed by the Contractor Licensing Board but I could not find a licence. Also the company is managed by an LLC that is suspended by the state of california.

Do NOT use this company. They came out to our home to check for potential water intrusion in our…read morecarpet. Their sensor showed that the carpet was dry. The tech then put his sensor on the wall and claimed that there was water in the wall, even though there were NO water marks. The company then said that they could not give me a quote to dry out the wall, but needed me to put down a $1,000 to get started. We declined and asked for the invoice for the service call. We were then charged $550, even though the company's own brochure says that the charge was $400. I asked for a refund of $150 and this company is refusing to refund the difference. I believe this company uses unethical practices and fraudulently charges people.

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

after a pipe leak our insurance company called service pro…read more they were fantastic cleaning up our home.they were excellent at getting the water off our floors and drying our rugs.

I have used this company twice in the last four years. Once for an interior job which involved…read morecarpeting and drywall and today for a basement job. If I could give them more than 5 stars I would. They are an incredibly responsive company. Within 10 minutes of calling them, a supervisor Eduardo called me to say he was on his way. He set up a group text with all people involved in his crew and with my tenant. This cleanup was needed due to damage that Con Ed had created. Con Ed dug up the street and sidewalk and big surprise it rained and the basement flooded. Con Ed was refusing to even guess at a completion date. The difference between dealing with Con Ed's ineptitude and lack of communication and Serv-Pros immediate response and effort was striking. Serv Pro thoroughly cleaned up the mess Con Ed created in an extremely timely fashion. The customer service and the work provided by Serv Pro would be very difficult to beat. I very highly thank them and recommend them !

This review is long overdue! A number of months ago Triton was hired by my HOA to remediate some…read moremold issues caused by a water intrusion in the foundation. The work involved ripping out drywall both in my crawl space and stairwell, treating for mold, drying out the areas, and coordinating a mold inspection. Throughout the process both Ruben and Jared were extremely communicative around timelines, processes, and also helped coordinate between the HOA, Triton, and the 3rd party restoration company so that all parties were on the same page. The entire team was professional, timely, and respectful of me and my property. They even arranged to bring in a temporary AC unit to help me get through the summer weeks while my AC was not allowed to run until repairs were completed. Although any project like this can be uncomfortable and inconvenient, Ruben, Jared, and their team did everything in their power to make it as easy and painless for me and I genuinely appreciated their efforts and highly recommend them and their services!

Jared and his team at Triton helped us from beginning to end. Top professionalism from his team…read morewith 100% customer care in handling even the smallest items that needed care and handling. If you find yourself in need of ANY remediation work Jared and his team at TRITON are a match like no other !

This has to do with a driver you have in the morning 101 South Victoria gets on freeway. Drives…read morerecklessly from the second merging into traffic. Mindlessly cutting people off with no worry about driving a Servpro vehicle. Not only did I have to slam breaks on because of him I witnessed him do it to 2 other drivers before I exited at Vineyard and he continued. I know this has nothing to do with service you provided me however this person represents your company and know I will for sure never use Servpro if needed. Incident: August 8, 2025 Approx. 7:45am entered 101N Victoria. Next time I see him will take photo and add to post.

SERVPRO of Ventura really came through for me with their mold remediation service in my Oxnard…read morehome. From start to finish, they were total pros. They got back to me quickly, walked me through the process, and didn't waste any time getting the job done. I was impressed by how thorough they were and how smoothly everything went. I can breathe easier knowing they took care of the mold issue so well. If you need help with restoration, these guys are the ones to call!

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

When we were officially found to have mold in our home a couple of weeks ago, I feel so fortunate…read morethat a friend recommended Restoration Masters. Not only did they do an incredible and fast job, they surpassed expectation at every turn. They kept telling me, "we'll have to check our schedule, we're very busy, it might be awhile" and yet here I am 2 weeks later with the job done. They also came in quite a bit under another quote. It was a great experience and I won't hesitate to call them again if the need arises.

Incredibly professional organization who serve as your completely independent certified mold…read moretesters. Always obtain an independent examination if you're serious to know what might be happening in your residential or commercial real estate. It might be the best investment you can make. Advanced Clean Air Solutions did an amazing thorough job in the Channel Islands Harbor Oxnard. They are certified mold testers for residential and commercial properties. The most effective way, hands down, to deal with your homeowners association if necessary to protect the health and safety of you and your family.

I was preparing to move to a new home as a tenant. I was concerned about an enclosed area in the…read moremaster bath that revealed significant mold. The landlord dismissed my concern, so I hired Advanced Clean Air Solutions (ACAS) to test for mold. The lab results indicated troubling levels of mold. Long story short, the problem has been solved, although not without time delays and repeated test failures by the mitigation company. ACAS was on top of the problem every step of the way. They were technically sound, very responsive, stayed in touch through the entire process, and deeply knowledgeable about the field. They are impressive, credible, and honest. I would not even consider hiring another company to handle such an important project.