Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

My project was unique and unknown if they could help. They came out anyway and determined there was…read moreno damage to correct but the sitting water needed to be removed. Chris said he needed to remove the water despite there not being a restoration project. Chris was genuine in his concerns and removed the water. It is clear that this company actually cares about the job they do and the people they help. I hope to never have to call them again but if I needed a restoration company in the future- salt river restoration would be my first call. The propery manager for my rental homes will also be adding Salt River Restoration to my profile to my profile for first choice companies. It's hard to find companies that actually care so I hope this review helps others. Big thank you to Salt River restoration and Chris!

Avoid at all costs. It has been over two years (26 months) since the work on my bathroom should…read morehave been completed and they have still not given me back the money they have stolen from me and from the insurance company. Here are the cliff notes: -Referred to salt water restoration by a family friend that has referred a lot of business their way. -Get insurance approval and the work begins. Bathroom is torn apart, toilet removed and drywall is put in. -All monies from the insurance company are released to salt river restoration. I literally handed the person in charge of the job a $5k check. -Company keeps telling me they cannot complete the project because they have not been paid. -I keep sending proof of the payments including proof from the insurance company and my bank statements over and over. (Only monies not paid out are $500 that were to be paid by the insurance company once the work was complete) -Keep being told over and over they cannot find the money. -Talk to representative at the company (this is after two years) and threaten legal action. -Money is all of a sudden found. -Tell them I expect all of my monies returned as I will not be doing business with them as they blatantly lied to me about not having my money and have made myself and my wife feel like liars when they literally were sitting on our money. -Find out the person in charge of the job was fired because of this situation. Did he pocket the money and this is why it wasn't found? -Have continued outreach to the representative that keeps telling me he is taking the issue up to his executive team with no answers. -Threaten legal action again along with letting them know I will be going to the BBB, the insurance company and getting my lawyer involved. And here we are today...Two years without a finished bathroom with an exposed toilet opening. I have been beyond patient with this company and have asked over and over for them to do the right thing and give me back my money as they are holding it hostage. The only work they completed was putting up some drywall. I am fed up and will now start sharing my story everywhere I can.

What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

I had a water pipe break in the wall, a plumber came and tore open the wall to fix it. I was…read moreconcerned about mold. Another company told me they'd have to tear out the bathroom to check for mold. I called Arizona's Restoration Experts for a second opinion. Jesse & Chase came out right away to check. They did a moisture check of the inside wall / base boards, and at my request, widened up the existing wall opening and checked for moisture / mold. To my relief they found the panels around the drain to be dry and clear of mold, but just to be safe they sprayed a microbial agent on the walls to prevent any future mold. Jesse and Chase refused to accept any payment for this inspection, although they saved me a huge headache of having to tear up the bathroom as suggested by the other company. THANK YOU guys for your awesome customer care and integrity. I will recommend you to all my friends and family!! It's so nice to find an honest, reliable, and caring company with integrity who has the customer's back.

This CO is rated by me as WOOHOO as good as it its! 4-22-15 I had a broken inside water pipe from…read morethe Bathroom wall. They were fast, did a excellent repair with water extraction and remediation. They had lots of repair wotk to do with tear out ,drywall fix,carpet/pad cleaning ,dehumidifier and HEPA Vacuuming. I would recommend this CO for any of your mold/water /damage restoration.

BEWARE OF THIS COMPANY!!!!…read more When they come out to do a FREE inspection, they will have you sign a contract that day! They will not let you know that the form on the phone you are to sign is a contract that if you sign, you will have to pay a $750.00 cancellation fee AND if they leave air dryers at your place they will now charge you that and for the gas to and from your place plus the hourly pay for each employer that came out one both trips and for other fees. DO NOT SIGN ANY THING ON PAPER OR ON THEIR PHONE!!! I have a friend in a lawsuit now with them because the sued her for over $2500.00 just for coming out for free inspection and leaving their air dryers. Nothing else was done, but she signed that contract on the phone that the employee said was just a paper saying he come out to do the inspection. There was no lasting damage to her house and she did not need any services from any companies. I HAVE ATTACHED A COPY OF THEIR CONTRACT (the one they will have you sign on the employees phone). On their invoice to her they charged with tax: (I also attached the invoice) $298.04 for the phone call to them asking for the free inspection $83.89 for air dryers $791.44 cancellation fee $944.15 for the employees they sent to do inspection and come back to pick up air dryers $423.50 inflation fee $110.86 sales tax Also attached SOME of the courts when cases where Thomas Restoration has filed lawsuits against people who had signed that contract on the day they came out for inspection. Over 30 cases that I know of.

Our commercial property in Queen Creek was badly damaged due to flooding and fire. We were looking…read morefor the best Water Damage Restoration company in Phoenix and are sure glad to have found the professionals at Thomas Restoration. The provided top notch services in Commercial Water Damage Repair Commercial Fire Damage repair services Top Notch Customer Services 24 Hour Emergency Flood Damage Remediation

I hired Owo to clean and seal the grout at a house we have by ASU. It was rented out to college…read morestudents so to say the grout was in rough shape is an understatement. At first I was a little shocked at the price but I didn't realize the amount of work that went into it. The cleaning is only a small portion of the cost. Its the sealing (and re-staining the grout) that costs so much because its a very manual process on your hands and knees applying the stain/sealant. Owo was there from about 10 AM to 6 PM. He did an AMAZING job. The grout and tile has gone back in time and now looks brand new again. Its pricey, but worth it. If your tile/grout looks really dirty, its really not worth just cleaning it. The grout has to be re-stained and sealed to bring it back to looking new again. See attached before and after pics. I would definitely recommend Owo and Groutsmith.

I could not be MORE pleased with the highly professional work of Owo Mobio, The Groutsmith. Our 29…read moreyear old kitchen counters now look like they were installed yesterday. He not only re-grouted the counters, but also replaced some broken tiles. The work was done quickly, professionally and at a reasonable price. Owo Mobio is a very personable individual and a pleasure to have in your home. His work was just what he promised and his price was exactly as quoted. It is a pleasure to recommend this individual and his company.

We had extensive water leaks and damages to several rooms of our home. We contacted Diamondback…read moreDisaster Services and spoke with Andrew. He was so quick to come to our home that day and provide us with a quote. His team showed up the same day and spent 13 hours non-stop to begin the restoration of the interior of the home. They have come back each day since to check the multiple fans around the home to insure the saturated areas are becoming dry. Andrew's staff, Cory, Cam, Diego and Anthony have been the most AMAZING young men to work with. While they are aware of the disruption to our special needs son's room, they have been beyond compassionate, so understanding of the urgency, and just overall genuinely amazing guys to work with!!! And one thing that I can also say is each night before they left, other than the fans running....you truly could not tell they had been here because of how well they cleaned up the areas!! I have never been so impressed with a company in an emergency situation as I am with Diamondback Disaster Services! God forbid you have a disaster such as ours, PLEASE reach out to them!! You will be over the moon happy that you did!!!!

We had extensive water leaks and damages to several rooms of our home. We contacted Diamondback…read moreDisaster Services and spoke with Andrew. He was so quick to come to our home that day and provide us with a quote. His team showed up the same day and spent 13 hours non-stop to begin the restoration of the interior of the home. They have come back each day since to check the multiple fans around the home to insure the saturated areas are becoming dry. Andrew's staff, Cory, Cam, Diego and Anthony have been the most AMAZING young men to work with. While they are aware of the disruption to our special needs son's room, they have been beyond compassionate, so understanding of the urgency, and just overall genuinely amazing guys to work with!!! And one thing that I can also say is each night before they left, other than the fans running....you truly could not tell they had been here because of how well they cleaned up the areas!! I have never been so impressed with a company in an emergency situation as I am with Diamondback Disaster Services! God forbid you have a disaster such as ours, PLEASE reach out to them!! You will be over the moon happy that you did!!!!