I just got a house and the kitchen sink was backed up. Luckily I remembered to try to use the Home…read moreWarranty with First American and they had Gennaro's Plumbing come out to take a look within a couple days. I looked up reviews first and was pretty worried. When the gentleman showed up at my door he was on time within the time frame, very professional and was extremely kind to my dog which I was going to lock up to give him room to work but he had his own dogs so he was very friendly with my pup. He then checked the sink and immediately knew he had to snake it so he got his tools from his truck and ran the hot water + snake at the same time and ran the entire length all the way to the street just to make sure it all got cleared and voila! It was cleared and when he pulled out it he showed me there was dried up grease clogging up the pipe at the very end which a little bit came back out when he pulled the snake out. Overall my experience was extremely professional and extremely kind. I cannot possibly expect a better service from any company. I am very happy with the service I received!! I give Gennaro's Plumbing 10/10!!

I called Monday to see if they could come out to repair my water heater. I was called back saying…read morethey could and would be on their way. He gave me an estimate. Said I have the parts and the total would be $260. I just said the parts were still under warranty. He said "the labor is not the labor is not the labor is not. " I said can you give me a chance to talk? I told him he didn't have to be so rude. I was just asking. I didn't said if they could send a different plumber out cause I didn't want him coming. He said they didn't have anybody else. Then he said we'll send somebody else out then. No one ever came. He knew nobody was going to come. But that's OK. I dodged a bullet because they have a one star rating and that's the reason. Thank goodness I went with Fred & Sons plumbing. He came out the next day to replace my water heater with a new one. He explained the water heater I had was old and he could not get the parts for that water heater any longer. My water heater was 12 years old and the warranty was going to end in two months. Thank goodness, he explained all that to me and we just went with the new water heater..

The original estimator Ryan was very nice and caring. He showed me that I needed a new system and…read morehe worked with my budget. I was having surgery that day and he had an emergency same day service so I can have a cool house when I came back from the hospital. Larry Zuniga was my technician and he had 1 other person helping. I left them at my house while they did the new installation and took old system I went to the hospital for surgery. THEY ARE AWESOME PEOPLE TO WORK WITH THEY ARE CARING AND VERY KIND AND UNDERSTANDING. I will definitely call them when I need my system serviced. I HIGHLY RECOMMEND THEM FOR ALL A/C OR PLUMBING NEEDS. THEY ARE GREAT/AWESOME PEOPLE.

I scheduled a maintenance/cleaning appointment 3 weeks ago…read more We agreed on a date and I was told the technician would arrive between 8:00am and 2:00pm. By 2:10pm I called the office since there had been no call or update. I was told the tech was out on another hi that had taken longer than expected and he should be able to get to my home "soon." I expressed my dismay at the fact I had not had any communication from the tech. I also asked how long the service would take once the tech did arrive. I was told it would take about 90 minutes. I had already waited all day and now I was expected to spend another 90-120 minutes waiting for the tech to arrive and perform the service!! I found this unacceptable! I said i would need to reschedule but would need a morning appointment time. I was told they could come the next day, but, once again, I would have to be available between 8:00am and 2:00pm!! No way was I going to devote another day of waiting and wondering if the tech would appear!! I used AC PLUS in the past and was very satisfied with their service. Unfortunately their customer service has declined since I last used them and they are not as reliable as they once were.

Mike and his team did an amazing job installing our new AC. After other companies tried to charge…read moreus double what Mike did, we are very grateful for his honesty and work ethic. We will be recommending your company to all of our family and friends. He installed the same brand his competitors were quoting us with and he threw in a new state of the art thermostat that we are loving at no extra cost. He has gone the extra mile to install a new breaker that best suits the new unit. I really hope God continues to bless your business Mike and Jana.

We were scheduled with these guys through our Home Insurance and they did not disappoint. After…read moreinitial contact, we were scheduled 2-3 weeks out. But with the amazing service they provided, it was well worth the wait. Our Technician came out 10-15 minutes after the arrival time window they gave us and he did an amazing job for us. Although we didn't get to see what was done on our roof, he was very professional and went above and beyond to get us squared away inside with our thermostat and filters. Definitely recommend!

Airconditioner was not cool enough and we called Aace…read more Prompt, extra work, trustworthy! Great !

In the middle of a heat wave, my aging (13 1/2 year-old) roof-mounted a/c-heater took a powder on a…read moreSaturay morning. Within four hours, Marlon showed up and had the necessary part on his truck to get me back online for which I am eternally grateful. However, he brought back down from the roof, pictures of rust, oil leaks and a few burned-out resistors along with detailed explanations of where things were headed with likely steep replacemet/repair costs in the future. Not only so, but the refrigerant in my a/c unit was no longer a legal replacement in California, should leaks occur there. The motor bearings were becoming noisily worn as well. From the very first Saturday contact with a call from James within 10 minutes of my YELP request, to the field visit from Marlon on the same day, to the installatin of a brand new heat pump system only two days later on Monday by two guys up on the roof enduring the at-least 106-degree brutal temperatures, and the skillful crane operator who clearly knew what he was doing, the professionalism, great care and willingness to get it all done right was seamless and unwavering. The same to be said of the quick, no-hassle financing initiated in the office to get things rolling for me. Without flinching, I can highly recommend AACE'S.

Every encounter I had with a company representative was great; Rebecca, who took my call, Devin who…read morecame to conduct the inspection or complete the work, Abraham who helped with running the numbers. The customer service was top tier. I will definitely be contacting them when I have any other issues.

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

Very professional guys who came to fix my microwave, oven, stovetop, and refrigerator, they are…read moreknowledgeable in what they do. From the girl on the phone, to the end, I was very happy with their service. They even gave me a courtesy call when they were 10 minutes out so I didn't have to miss much work, and wait around. I would use them again.

Had to use this company through my home warranty service. The technician replaced my parts on my…read morerefrigerator but didn't reprogram the refrigerator. I called them back but they never returned my call. I had a use another company to get my refrigerator reprogrammed. Terrible service and didn't follow up. I don't recommend this company for appliance services.

I can't say enough good things about Century 21 Desert Rock. My agent was Linda Jansen. I needed…read morehelp in selling a vacant lot. That sounds easy but there were so many legal problems with the title on this property that were even beyond Linda's expertise. The owner, Michael Knight was there to help through all the snags, even using his own attorney to get things straightened out. The agents at Desert Rock work as a team and they got it all straightened out and got the lot sold at a good price within a month. Linda was great. She worked diligently, was always positive and kept me well informed . I highly recommend Century 21 Desert Rock and Linda! They "rock" !!!

I have had Carrie Thompson as my Realtor. No better woman of integrity. She has hung by me,…read moreencouraged me through unexpected events. She also helped me realize I am the seller and what I need matters. This woman has a heart for righteous and I am happy God hooked us up. 5 stars to Century 21 Desert Rock. The staff has been so kind also.

I strongly suggest NOT USING Delo Air! Communication and follow-through are terrible. John is an…read moreair conditioning guy that only gives hot air. No receipt showing services performed and now can't get paid back from the non-profit where work was done. I've tried many times since the service was in late June and as of July 22nd and multiple contacts with the owner where he promised I would get the service receipt ASAP - nothing. Originally, I made contact with Delo Air and other companies to have them look and quote doing work on our non-profit's kitchen 7 exhaust fans and evaporative swamp cooler. He came out and said he would like to have the service for doing our large HVAC units; I told him this would come up in the Fall, and I would keep him in for doing that. He emailed me a quote for doing the kitchen's 7 exhaust fans and evaporative swamp cooler. I got approval from the non-profit's Board to move forward using his quote bypassing other quotes. I contacted him asking to schedule as soon as possible as he told me there was a possibility some additional repairs besides a normal service might be necessary, which I thought to be the cause myself. I was on a time crunch with only 5 weeks before I was leaving town and wanted to get all work done. He said he would get it scheduled. Nothing. I called. "Oh yes, it has been so busy due to the heat we are having, but I will get it scheduled right away." Nothing. I tried two more times because I wanted to get it down for our volunteers who work in the kitchen and deal with the heat. Never a call, email, or text to schedule. But, trying to be the optimist, I called him when we needed an HVAC unit looked at and he said he would get someone out right away. Nick came and checked the unit, took the check for payment, but didn't leave a service receipt. And thus, I have not been paid back by the non-profit, none of the exhaust fans or the evaporative swamp cooler have been fixed. Working with another company now to get things on track. I strongly suggest NOT USING Delo Air!

We contacted this company (through our home warranty insurance) to service our air conditioner in…read moremid July 2022. After a few days of no response (first clue of poor communication), my husband called them to find out if/when we could get this done. Nick came out on a Thursday, spent almost THE WHOLE DAY working on it. He couldn't figure out what exactly was wrong. He told us to wait until after the weekend to see if anything changed. No joke, our air conditioner was sooo much worse than it was before he touched it. We spent the weekend with no air in July. So, at first, Nick tells us that we have 2 leaks in the system and he adds refrigerant (freon) to the system to hold us over till he comes back. It works for a few hours and then it started blowing out warm air. We call the home warranty to let them know and sure enough they say they have our parts and will install them Monday. He spends the whole day 9 to 330 and says I need to get to another call. It works a little better, but only when it's colder. So we call again, two separate times, and eventually the home warranty says we need to approve an order of a new evaporator coil (news to us, again, poor communication)! About a week later, they come back (without telling us they'd be back!) they replace the coil. It's now working sooo much better, wonderful! They say they'll be back the next day (Friday) to make sure everything was still running smoothly. Oh no, the next morning, the outside refrigerant line is completely frozen over! My husband takes a picture and sends it to them. They say they're going to send out a different technician to look at it. No show. We text to make sure someone is coming. No response. We call our home warranty, they call the company, the say someone will come out the next day. No show. Call our home warranty again. They leave a message and an email for this company to get back to us. NO COMMUNICATION! It's been nearly a month, and our issue has yet to be resolved! In conclusion, Delo air has incredibly poor communication and almost zero follow through. Please find someone else to service your air conditioner!

When hiring a contractor, you never know until you know. I hired Dunright to install a central HVAC…read moresystem in my 100 year old house. They were professional, responsive, efficient and very hard working. It was not an easy job. They did not just install and run. The project manager, Guillermo, assured me the job would not be done until it was "done right" and I was satisfied. That is exactly what happened. They stuck to it, meeting all my expectations until I was 100% satisfied. I highly recommend Dunright and very special thank you to Guillermo.

Thank you Duke for helping my family during this heat wave, me and my husband got couple different…read morequotes with other companies, but this one really got me. Duke accommodate to our budget and still install right the next day!! The workers were also very professional and working under 104 degrees. Hard workers completed the job in 1 day!!! How awesome is that total new install, they left my house cool and very clean they really took the time to clean everything and took all trash. Me and my family are very great full with Dunright. Thank you all. I recommend it .

Jessica, is an excellent realtor. She made the home buying process easy. She took care of…read moreeverything.

Jessica Bernal has wasted my time as well as my moms time we had an appointment set for 1:00…read moreo'clock we didn't appreciate arriving to an empty dark office and waiting for 45 minutes. We made multiple attempts to call her three calls in total and left 2 voicemails if I could leave 0 stars I would the least she could have done was notify us in advance that the appointment was canceled or that she couldn't make it!!! She has no consideration for how far we had to drive for her to not show up! Save yourself the stress and disrespect don't use this realtor find someone who values you and your time