MJ did a thorough job with our inspection, communicated everything clearly, and heard our concerns…read more We really appreciate the great service and highly recommend her!

Good, professional team. They are solution oriented as opposed to process oriented. In other words,…read moretheir goal is to eliminate the issue and will modify treatment accordingly, as opposed to charging you for individual steps. I recommend you call them, and early if you suspect any issues.

I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I had an appointment from 8-9 a.m. for today. They moved it back to 9-11 a.m. Then to 2-4 p.m. and…read morethen told me the person that was supposed to come in had a flat tire. Very unprofessional and waste of my day waiting.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

I called Arterix about a wasp infestation in my house. They scheduled a pest control expert to come…read moreout the very next day. Chance came and took care of the problem and assured me that the nest of "yellow jackets" who somehow had made their way into the wall would be eliminated. He explained that the type of chemical used would kill the adults but not the larvae. He is coming back in 2-3 weeks to continue treatment. If the residual pest control chemical doesn't kill the newly hatched "yellow jackets" the second chemical treatment will be applied. Chance also said it was just "bad luck" that the yellow jackets got into the house.

Orkin's negligence, laziness, and incompetence by one employee has caused a severe infestation to…read morespread in the Highpointe Condominium at Rippon Landing. The Orkin man assigned to that complex (see pics attached) is not taking any action to address the SEVERE Cockroach infestation in my building. Each month, all he does is walk the halls and pick up roaches. Sir, I can do that . Why aren't you using any spray equipment? What are you doing to treat the infestation? Why am I paying a monthly HOA fee for pest control if Orkin is not doing their job?

Very prompt response. Knowledgeable contact staff, as well as technician. Perfect time window and…read morerate based on needs and considerations

Justin helped clear out wasps from outside my house. Sprayed one day. Then filled up the hole 2…read moredays later. Highly recommend.

Mohammad was great and prompt with service! He worked fast to help control the rodent issue and…read moreaddressed any issues the tenant had. I would recommend this company!

Tenant found a mouse in a studio apartment. Put out five inquiries on Yelp, and Potomac was the…read morefirst to respond AND they said they could come out same-day to remove it and check for an entry point. Cost = free inspection and $250 flat fee to plug holes, set traps, etc. John from Potomac came out, plugged a few holes, sets some traps and then charged me LESS than the estimate because the job was straightforward. Quick response, courteous communications, same-day service, more than fair pricing. Highly recommended.

We've had John come by a few times and he's always polite, punctual, and thorough. I would highly…read morerecommend choosing this family run business! He successfully got rid of the ants that were coming into our kitchen and he even helped move some mulch that was covering our vents out front (unprompted).

This is an infuriating review to write, as I have been dealing with this mouse infestation and BC…read moreExterminating since July 18 of 2025 and it is now January 16 of the following year with no solution. I spent a whopping $1,690.70 for BC Exterminating to clear our house of mice with a 60 day warranty that they would come and re-treat the house at the first sign of any droppings or mice. This warranty would start over from the most recent sign of mice. At first, they appeared diligent and competent with outdoor poison boxes and closing out any entrances to the house. They promised "color coded poisons" that would show us where the mice nested by the color of their droppings. (I've never seen a mouse dropping other than black). They promised "escalated poisons" if the mice refused to eat the first round. They said "this works, we've got it". Always, within a few weeks of the most recent visit, I would find new droppings throughout the house. A mouse skittered across our floor during dinner. Another one ran just past my feet as I got ready for bed. I would discover my three year old playing on the ground next to a fresh scattering of mice droppings. I only ever saw two dead mice in my house since the beginning of the treatment; one was in a glue trap we'd previously set, and the other in a snap trap near our garage. To their credit, every time I called, BC Exterminating did follow their own warranty and come to the house - always after a scheduling shuffle so that I could work from home to meet them during the window, which became a dance of its own. There started to be a shift in tone when I noted that this still wasn't working and asked what the next step was. It was now November, winter was coming. Still friendly as ever, they'd wander through the house, say "well, I don't see any mice", or "I don't see how they could be getting in", and then would leave. They started saying things that didn't make sense, like "those look like old mouse droppings" under my desk, which had just been vacuumed, or "maybe you moved some boxes and they were in there", when I knew I hadn't. I spent all of our Thanksgiving weekend clearing every closet, cleaning every corner, trying to find their nest, as BC Exterminating wasn't up for the job that I had spent so much on. There were still mice. Eventually the visits felt more social than substantive. They'd replace one empty glue trap with another, or put more poisons out, but with a reassuring, "I promise they'll be gone by the holidays", they'd leave. I'd joke that the exterminators were my roommates. They'd laugh, I'd laugh, and the mouse issue remained. The warranty was just a burden on my schedule - no success at getting rid of the mice. When I finally asked for a refund this morning, they refused and suggested two last visits, finally breaking the terms of the (ineffective) warranty. I'm at my wits end. I have two small kids and spend most of my life chasing mice instead of a company that I hired to do it for me. I'm vacuuming, chasing away any food I find, and unable to trust this company that said "listen, we know it's hard, but we can handle it". Sadly, they can't. Their services might work for you, but know that if they don't solve the problem in the first round, you have no recourse, no opportunity for a refund, and will host them in your home in perpetuity. Update: unfortunately, BC Exterminators has responded with incorrect assessments of our end of the bargain. More than one deep clean was completed of the entire house, and let me tell you, there is no money that could give back my time for every time I pulled every bookshelf off of the wall, or every toy out of an old toy bin, or every towel and sheet out of the linen closet, only to discover droppings later. Oswaldo - and later Brandon - reassured me that they could get the mice, that kids are messy, that this would be figured out. Every time I texted BC Exterminators it was like talking to a boyfriend who couldn't understand why sleeping over at his ex's house was such a big deal. Every mouse dropping "was probably old, have you considered a deep clean?" (even the ones in the middle of the floor, right after our housekeepers had left.) Every mouse "was probably the last one". We asked for advice every time. I asked if I should throw away furniture. I asked if we should move. Every time they downplayed it. And to be abundantly clear, I have trusted Oswaldo and the many other exterminators who arrived to enter our house without us there, but that's because for a while I was seeing them more often than my parents. Ultimately, I was not paying them for their company, I was paying to get rid of mice, and I can accurately say there are still mice in my home.

I did not know it when I hired BC, but despite what they said, anticoagulant rodenticide *does harm…read moreand kill* unintended animals. ( BC just commented on this - they did not complete the job correctly, they were not honorable as described. What I am saying here is in fact true and there's a lot you can research on why not to use rodenticides or any poison, or glue traps. They don't solve the problem and cause horrific suffering unnecessarily.) When rodents - mice, rats, even chipmunks, or smaller squirrels - eat the bait, they don't die quickly. They die over several days, 3 to 5 days actually, getting slower as they get sicker. This makes them easy prey for all sorts of predators, such as owls, eagles, hawks, dogs, cats, foxes, and many more. The way to stop rodents from getting into your house is to find and thoroughly seal all access points. Once that has been done, you can use snap traps or the bucket method to catch any rodent that were inside when the openings were sealed. District Wildlife Solutions is excellent at that, and because they are Humane, they are Recommended by City Wildlife, DC's Wildlife Rehab nonprofit. We should never use poison, it causes horrific pain, suffering, and death, not only to the rodents, but to animals both up and down the food chain. BC and most pest companies say that the poison only impacts rodents, and that's flat out wrong. Always avoid poison. To research it, ask for the specific name of the poison and google it along with "secondary poisoning." Several cities and countries have banned rodent poison because it is an indiscriminate killer, and if you don't see the entry points, other roads will continue to get in. So rat poison doesn't solve the problem and it causes a lot of problems. If you don't know that your dog or cat has eaten a poisoned sick/dead rodent, by the time you get them to the vet, it's usually too late. Have you seen foxes with mange? That is often caused by foxes eating poisoned rodents. Just make sure your building doesn't have openings that are access points, and you will protect our native wildlife and domestic pets. Don't let BC or other companies say that genocide or glue traps solve the problem, they do not, and they cause horrific suffering to both rodents and non-target animals.

Jerry from Veteran Pest & Wildlife did an excellent job removing an active wasp nest for me…read moreyesterday. He arrived when expected, completed the job very quickly and thoroughly, and the company was significantly more reasonable/affordable than several other estimates I had received. I appreciate both Jerry's and the office team's courteous demeanor and knowledge, and most importantly them resolving my issue so quickly. I can now go onto my back deck without being worried about getting stung. First time customer; but will definitely be using them again as needed!

I can never say enough good things about Veteran Pest! The office staff are responsive, friendly,…read moreand helpful, and I love my techs, Jerry and Justin, who have been servicing my house for years. Both techs are efficient, thorough, and friendly, and I look forward to seeing whichever one of them is spraying my house that month. How many people can say they look forward to greeting their pest control tech every month?

Great technicians always on time and delivers quality work, will recommend friends and familyread more

We have been a customer of Better Termite & Pest Control for over 2 years on their subscription…read moreservice for regular pest control as well as their mosquito and ticks program. Let me first start by saying the technicians are great and very knowledgeable and friendly. However, the mosquito and ticks program that we started this year seems to be quite ineffective and although we've had several revisits under their guarantee, we continue to get bitten multiple times each time we go to our yard. This has caused us to cancel their program prematurely this season and I requested for one more re-service after cancellation, assuming they would uphold their guarantee regardless of the cancellation (since I paid for the month already). Instead, I was informed that they will not revisit unless I sign up for their program again. Just a bit disappointing as a long-standing customer, and disappointing that I've paid into their program for this long without results. I will no longer recommend this company to family or friends.

jacob the master trapper is great and the company is well organized and very knowledgeableread more

I was not satisfied with my experience. The price felt very high for the service provided. I…read morereceived an invoice for a Wood Destroying Insect Report totaling $79.50, and I believe the communication and handling of the invoice was not professional.